Prime Inc. Review

I'm going out with my first solo run. Getting ALL the things needed for the road. This company is awesome, can't stress that enough.

Julie was really rude after i constantly tried to explain i only had 2 moving violations over a year ago but SOME HOW SHE FACTOR IN 4 moving violations. Claiming i did not quality. Terrible

I filled out application for 10 different trucking schools and 9 of them Called within 20 minutes or same day , except this one poor communication already in addition I asked other truck drivers about prime they said don't deal with them or crst and swift they all are three thumbs down ,but I'm with a great school who took me in rapidly quick and did not b.s. around

one of the most horrible companies to do business with. they don t have any respect and never keep their promises. that s a bottom of trucking industry.

Went to visit my dad and my husband. Everyone was very friendly and it's a great place to work my dad been there for 8 years and I enjoyed everything I saw around the area.

Some driver of theirs cut off a line of vehicles on i90 in Erie Pa no turn signals on or anything almost caused a pile up and I called to report him to their safety team but they didnt even care. Wonder how they would have felt paying out millions in legal fees if this individual caused a pile up.

I started at Prime in Feb 2017 and left March 2019. While there, I was able to learn a lot about the trucking industry and how to be a professional driver. The amenities provided at Primes terminals are indeed awesome. And the office staff are rather pleasant and get things done.

However, due to the large number of drivers, it is easy for one to fall between the cracks. Issues go unresolved and truck maintenance is shoddy at best. Something to realize as a lease operator is that the truck is not yours, even though you foot the bill (up to $1,050 per week!) for 3-4 years depending on your contract. They do offer a lease purchase program after a period of time there.

The training program has lately begun to focus more on quantity over quality of driver, and there is very little quality control over driver trainers. Again, this is due to how many drivers there are in total.

The reasons I left I will keep personal, but for the most part I was happy with my time at Prime. I still suggest it to those looking to get their CDL and get some experience as the training program is one of the best of the mega carriers. But I also suggest doing your 1-2 years and finding a smaller company that wont just treat you as a number.

All in all, I appreciate Prime for giving me my start, but it ended up not being a career company for me.

I tried it there comp was good but the driver manager was playing his games with me try asking for somebody else to talk to could find should have gone to mr low an problem might have been stop

Only the very best. The most professional. The highest of quality training and fleet of trucks.

I was skeptical about this place but it's like a mini town and everyone has been extremely nice and helpful. The owner also gets involved and plays basketball and other things with the emoloyees

They left me stranded in MD. After a so called trainer(not) flipped out and Lied. Had to get home to California. They didn't even reimburse me hotel cost, like they promised. Worst

Some people in there doesn't understand that who put food in everybodys tables are the drivers, carriers without drivers can't do anything, so, until carrier can owns automateds truck need to respect Drivers.

Been driving for 33years prime is the best company I've ever worked for.

Couldn't ask for a better company! Happy beyond belief

Great company, some FM can be hard to deal with. Really the only issue I have is fm. I had to go thru two to get the right one.

Good place to gain your Class A CDL, however if u r a female, good luck in the final training phase trying to get a decent trainer.

I have been with Prime for over 5 years. I have no complaints. I stay out 2-3 months by choice and try to balance my hours so I seldom need 34 hour restarts. My dispatcher keeps me running so I don't sit too much. As a lease operater, I make some pretty good money.

I have been a company driver here for 4 years after going through the CDL program. I have NEVER been treated as just a number. My Fleet Manager and his staff have always given me undivided attention as if i am their only driver (and he has 90ish). They know me well. The facilities and trucks are amazing compared to other companies my friends work for. When problems arise, they are addressed when brought to the attention of the correct person. I am so proud to work here. Most of the negative reviews I see come from lease ops who do not understand business and trying to learn business and driving at the same time. Despite Prime offering lease training classes, many do not apply their advice and training then complain it is Prime fault. I have never been micromanaged, and plan on staying here forever! lol

Very impressed for this facility for truckers. Activities, sports, even physician offices. Very impressive. If you found this review helpful, please like it. Thanks

Slow Trucks, most of there drivers can't take a corner and I have no clue how they got a CDL. How do your drivers make money driving so slowwwwwwwww

Very beautiful place, but plan your trip before heading to this place, you could be delayed for equipment inspection

Love this place. For the most part it's awesome. Robert really cares about his drivers and associates. My dispatcher is awesome.

Only the people that don't want to work......Don't make money. I run Texas Regional as a Flatbed Lease Truck. I make plenty of money. You can't drive a truck 2 weeks, And then want to take a whole week off. Those are the Type that don't make it.

One of there trucks ran me off the road tonight at 9:40 pm when I was getting on to I-95 south from Rt 17 in Stafford Va. I had my 2 month old son in the car with me, I called state police to report it.

No complaints here. Primes pays for you to come here, provides: housing, food, shuttle, weekly allowance, cdl (if u pass the test) and last but not least a job. Most people know prime is an OTR trucking company but they still wanna be home every weekend and that's the reason some are unsuccessful.

Absolutely the most amazing facility I've ever been to.. the cafeteria was superb and all the staff were great

Booked a load with Alex K. Owens who i am sure have no sense and was gross in his work ethics. he cancelled or already booked load cause we were unable meet on his current load offer. This is gross i don't know why this man is till working for prime. we had never been issues before ever since see this guy pop up we were not only declined but canceled today without any justification at all

Don t know much about the company but do know a lot about their drivers and how they think when it s time to quit for the day. These drivers go above and beyond to park next to heavy haul trucks that need a peaceful nights rest only to be woken up in the middle of the night with their interior vibrating due to a reefer engine cycling all night three feet from the head of your bed or being choked out by APU diesel fumes. Anyone can drive a truck. There s a select few out there that are aware of the environment and will park accordingly. Those are the professional drivers.

This company sucks. They'll mess you over in the end. Beware

What a wonderful place for a new driver or existing driver I came here with my CDL and the training is amazing they want to make sure that you are successful and what you doing even though I have my CDL they won't hire you if you can't pass the simulator which makes sense because if you can't pass the simulator how can you pass it on the road in the Millennium Building is an amazing building thanks to Rob Lowe for making an amazing place and be careful when playing basketball with him because he's a professional NBA player. Also I had an amazing recruiter everything that she has Promised me I am getting, if you think of come to Prime call Angela Gomez she will take care of you.

An awesome company to start a new career in commercial driving.

Would give them a zero if I could the brokerage department does not hold up their end of the deal. I was promised over and over I would get detention pay to wait on a load we were doing for them, three weeks later SAM in the brokerage department still will not answer our calls will not return calls and will not respond to emails. My advise to independent owner ops stay clear from prime we learned a hard lesson dealing with them.

Best truck wash..the guy washing the truck sings while he works!

I like working here, get good loads and making good money

all these 5 stars losers lying company driver no money lease driver no money just watch how fast they drive, plus elogs huh sure lots of money if ur happy with 500 a week pay check muy bueno

Well I got trained at Springfield Mo, drove for them for 1.5 years left to drive nearer to my house be home more often, the money was so much less and the hassles so much more that I bolted like a flash back to Prime and when I got hired back on my Ex wife was like yessssss as it actually meant more time off with my family...as I choose when I go home and how long I stay home...and the money is wayyyy better, which means more child support for her and my kids! I love Prime and love my dispatcher! Thanks Doug

It would get 5 stars if the driver lineup people were a bit friendlier. The place is a college campus for truckers. Just about everything you need when your wheels aren t turning.

Warning Don t work under Terri Higdon!! She will harass and slander you. And the people over her have their heads in the clouds and don t care about their drivers all they care about is protecting the people who worked there for 10+ years. And if you have problems they won t let you switch driver managers. They want to push you out of Prime. Not all people are bad but if you hear her name RUN and if you do work under this sorry excuse for a driver leader then I d advise you to keep on foot out of the door because she will sabotage you!! Other than that I love the facility. Salon and grill are good. I also love the work out facility every time I go there I get in a good workout and hot shower.

Absolutely the best place to work and make real money

This company is not very good. Dispatchers are brain dead.

If you can't make money with prime, you need to get out of the industry. I've been an owner operator for years, with my own truck, with other companies. I didn't want to buy one of these newer trucks because of the problems they have. Prime allows me to lease one, without the headaches of owning one.

Haul cheep..untrained drivers..ruin the industry...where is your pride ?

Nice place,sorry my sister did them wrong in my eyes.

Hands down one of the best trucking companies out there, who really care about their drivers & success!!

I was recently working for prime and my experience was Amazing I dont have a bad thing to say about the company or even my trainer....but the fleet manager my God...I'm 38 years old and have NEVER been talked to the way that man felt he could talk to me....me and my trainer got into a disagreement and before he called it was ok but after talking to him I was told to go home because prime doesn't need me...yessss I defended my character because the fleet manager who doesn't know me at all took what my trainer said for face value and was not at all interested in my side of the story nor any explanation from me...but again I say me and the trainer was fine...again I say give prime a try because outside of the FM I had an absolutely positive and welcoming experience everyone else was extremely helpful kind just genuinely awesome humans and the older drivers are more than willing to teach and talk to you about what you need to know...I truly hate that I couldn't stay longer but I'm grateful for the opportunity to have been apart of prime..and who knows after I finish my training and get more experience maybe they will hire me back..

Wife and I have been running team with prime 9 years now . Great money always home within 2 days of requested time off . These folks at prime know their stuff . When I leave prime I'll be happily retired . For the ones giving prime a bad review . If you want to get into trucking but driving isn't for you maybe you should check out a lumper service near you

My husband and I just finished orientation for Prime's lease program. We are very impressed thus far and are blown away by the amount of respect and intentional care the company shows their drivers. I typically don't send out a review so early on but we have only experienced one positive thing after another...after another.
The amenities are beautiful, staff is friendly and even call you ma'am and sir (what?), food is surprisingly tasty for cafeteria food, they are dog friendly and have a dog park and a pet wash station. The shop is thorough and mechanics aren't grumpy, the truck wash is excellent, oh, and the owner plays basketball with the staff on the daily. Pretty impressive.

Stay away from Prime, they suck! You'll have a better chance with Swift!

I'd put an application in but the one thing that is really stopping me is the speed of your trucks. Y'all run a bit too slow for me sadly.

The training is disgusting. The pay is even more disgusting. Don't work for Prime they do NOT look after student drivers. It is a scam, and they use EXPLOITATION!!!!

My good friends work here and gave me a tour and it looks like an awesome place to work! Finding the correct parking space was a pure challenge though! So many gates!
They have a gym and a spa and a food court and a Prime Merch shop it was so interesting! I feel like prime really takes care of its employees

With every company, they have their ups and downs. Regarding Prime, once things go south, it happens very fast and you quickly become the outcast and a "Safety Risk"! First off, Prime requires all trucks to be tuned back 33% on horsepower and torque and requires a governed speed of 58 mph. Next, Prime installs an array of high tech equipment in these trucks from cameras, sensors, to sonar, and GPS. In other words, you cannot fart without SOMEONE knowing. The high tech equipment wouldn't be so bad except they will ALWAYS take the side of the computer readings over the drivers. The cameras they install (Company Drivers) allow them to monitor EVERYTHING (360) views of the truck and trailer. Meaning, in addition to inside the cab or everything in front of the driver and passenger seat because that is deemed "THE OFFICE." If you use black out curtains around the windows for more cab space, they can, they have, and they will monitor you getting undressed and record it. Lastly because I could go on awhile, they every possible service available to meet truckers needs. However, weather you are a company or lease driver, you are required to go to "THEIR" doctors at all times for any medical treatments, especially medical cards. Prime terminated my Lease agreement because I would not go to "THEIR" doctors and it was not in my contract. They were on an 85-90% diagnosis rate, diagnosing everyone whom went to Prime's doctors with Sleep Apnea. Most insurances will not cover the costs and it is a $10k per head cost for the drivers. BTW- EVERYTHING I HAVE MENTIONED HAS BEEN DOCUMENTED IN WRITING!!

The company I work for does business with Prime on a regular basis and they are awesome to work for

The property was very well taken care of, keep up the good work grounds maintenance!!!

Always a great experience from employees who value what you do. Good food at cafe with very reasonable prices. Nice new terminal buildings!

Best place to work, food available 24/7 when truck is being fixed.

Sent me home after I travelled from Florida to work for them only negative but top flight company treated me great I think it's a great company I have no ill will toward them an look forward to going back an working for them later in my career best company

I would not recommend a driving job for someone with a family. My husband started his CDL training in feb 2018. It is now june and My children and I have only seen him for a total of 6 days since February. He gets a measly 500 check from prime and that goes to food and the showers you have to pay for on the road. I have no as a Registered Nurse pick up a 2nd job to cover all our bills. His children are a mess without him...since "daddy has always worked in town. He was told by his first training instructor that he makes 350,000 a year as a PSD instructor.....THAT is fals hope and an empty promise. He has to get a 2nd training instructor due to the 1st instructors failure to do his job...keep in mind this is a driver driving with sugar levels 400 plus and when DOT physical time comes around he sleeps in his truck and doesn't eat for two days so he can pass his DOT physical. The 2nd instructor did "short hauls" which has prolonged my husband's mileage requirements. He will miss his childrens birthdays, our family vacation, our 5th wedding anniversary as well as christmas and thanksgiving. This is a horrible progam that has us in debt for his schooling now....THEN i was informed once his millage is done I will get to see him 24 days out of the year...most importantly his children. His 2nd instructor faild to inspect a trailer and when the load was dropped off to the next guy a complaint was made. His trainer NEVER inspected the trailer and the tires were shredding. My husband though this would give pur family financial freedom....well. All this company has done so far is put us in dept and tear our whole family apart.
Job well done prime!!!!!

It's like trucker heaven!! While your in for truck repairs or etc, you can relax in bunk room or enjoy a hot meal, watch a movie shoot pool or shoot hoops. I always meet nice fellow truckers.. Thanks to everyone there for all the hard work keeping clean and safe& relaxing..

This company does not get any stars. 1st great paycheck then every other week negative checks. The average pay was about 300 after having to cover the negative balances. Home time is not there, requested home time after 4 weeks out and they couldnt find loads to accomadate. Worst company ever, I do not recommend if you have a family

Made a trucking company decision to start my new career off with and I couldn't have picked a better place to do it at. Prime is awesome!

The terminal is very nice they are pretty good programs just don't go work for BLC or any of their sister companies because they pay less than what prime does and if you work for one of our sister companies you have to wait 6 months of being unemployed before you can go back to work with Prime which I understand I take a lot of pride and how they service their customers and their drivers brand new bass in and out home of the $10 Truck Wash as long as you got a Prime trailer hooked to your truck they do an excellent job the new terminal has a hair salon Spa 24-hour cafe and tons of parking but if you do not work for Prime please don't go over to the terminal and try to park you are not a prime driver thank you have a nice day

If you are a experience driver DO NOT work for this rookie driver's company. Prime will woo and aww you with all they have on site, but DON'T be fooled you the driver pay for all that. Prime has the most complex pay stub I've ever seen in my 24 years of trucking, they even have to give you a book to break it down. For example just one week pay stub is 16 pages and they charge for everything even though you communicate only by Qualcomm they still charge you $1.99 per week for phone calls that never took place. You times that by 5000 drivers that's $9950 per week Prime gets for free. So really think about your next move before you apply here .