Practicomfort Review

I prefer not to give a star at all. Bad business, please do not buy here. Problems with delivery and especially with pieces. Disposal of 2 expensive batteries within 9 months. Wait 7 weeks for delivery and then receive a bill of over 800.00.

Omdat ik ernstig gehandicapped ben en alleen in een aangepast bed op de 1e etage kan slapen, ben ik totaal afhankelijk van de traplift. Om zeker te zijn van uw service heb ik een abonnement waar ik jaarlijks een flink bedrag voor betaal.
Op maandag
5 juni heb ik 'smorgens een storing gemeld. De lift staat beneden en komt niet meer in beweging. Voor mij is er ook geen ruimte om er (met moeite) langs te kruipen. Volgens uw medewerkster die de storing opnam zou ik niet eerder dan a.s. Donderdag aan de beurt zijn voor reparatie.
Ik vind dat een meer dan schandalige behandeling waar ik geen genoegen mee kan nemen.,ook al werd dat later dinsdagmiddag.
De service van practicomfort is ver beneden peil.

NEVER buy a scooter at practicomfort.
July 13, 2016 I ordered a Beaufort 13.
2 breakdowns in the street.
Sends batteries by post but he was forced to pay a craftsman to ride them !!!!!!!
Today I am told that on August 31st we will come back and try to see if we have to change the scooter ........
By cons checks were drawn!
BRAVO FOR ASSISTANCE TO THE DISABLED !!!!!!!!!!!!

After purchase, the promised service stops. Promise to call back what never happens. You would almost think "scammers"

after a problem had a good conversation with Mr. van Diest I say that the after sales are well finished and the problems of satisfaction are 100% solved so chapeau

very good information, friendly and patient with the questions that, even if he had explained it, also helpful.

everything is well explained on delivery, also satisfied.
so highly recommended.

Ik ben zeer tevreden over mijn inloop douche.De mannen hebben keurig gewerkt.

Ze hebben alles netjes opgeruimd, en ook aan het afstand houden ivm Corona.

Very satisfied with places bathroom. Expert and friendly staff
Can recommend this.

I am very positive about PractiComfort. From the first home visit by a very service-oriented and collaborative representative to various telephone contacts with other PractiComfort employees. What I appreciate most is the professionalism and flexibility of the employees.

They do not deserve a single star! These people have clearly chosen the wrong course! Bunch of rude customer-unfriendly emotionless horns. I prefer to put this on the front page of all newspapers. What mismanagement they do at this company. DO NOT BUY HERE !!!

They do want to sell, but give service anyway, promise to call back about a charger for a mobility scooter but never heard anything again, poor service

Complimenten voor dit bedrijf.
Na de aanschaf van een (gebruikte) scootmobiel in eerste instantie alleen maar ellende.
Echter, dit is tot volle tevredenheid opgelost.
Deze scootmobiel is ingenomen en ik heb een andere (gebruikte) scootmobiel gekregen waar ik duidelijk op vooruit ben gegaan.
Dit mag je toch wel een uitstekende service noemen!!

Very unpleasant manager, very unprofessional and downright rude.

Professional workmen from Slovenia; work quickly and neatly; consult in case of doubt; placement on Saturday so I did not lose a holiday. In short: perfect and good service by the manager of the company.
As far as I am concerned a must!

1 ster is nog teveel. Echt een drama bedrijf en product
Mn schoonouders kochten 8 maanden geleden een traplift ( 9000), maar is een drama.
Heeft nog nooit langer dan 2 a 3 weken probleemloos gewerkt. Elektrische en mechanische storingen aan de lopend band. Meerdere malen halverwege gestrand en probeer dan maar eens dr uit komen met alle beperkingen enz. De service laat ook vaak op zich wachten. Correspondentie met slecht Nederlands sprekende mensen via de telefoon of aan de deur. Tja en als je dan 70+ bent, is dat niet zo eenvoudig allemaal. Ze zijn het zat, maar de leverancier geeft nog wel 850 voor de traplift terug. Echt een dikke pluim. NIET!

Shower cabin well placed.
Glass plates could have been a little higher, when using a rain shower, water splashes over the glass plate (so between the glass wall and the tile wall).
I solve this by mounting the plastic plate above the glass wall, so that water cannot get behind the glass plate, so that it stays dry.

I have had my bathroom adjusted by Practicomfort and I am very satisfied. The men who did the work were very friendly and hard workers. At the end of the working day everything was neatly placed, tidied and cleaned, all praise for that.
My thanks to Practicomfort
.

Super bedrijf , vakmensen en harde werkers .
Alles netjes opgeruimd en mee genomen.
Ook de afdeling die de order plant is zeer goed en correct planning en afhandeling
Badkamer plaatsen !!! Bravo

What a worthless company. We had a stairlift placed for my parents, we knew that they could not use it for long. But the lift has been purchased and neatly placed. After a year the elevator was released due to death and then the misery begins. You have to wait weeks before someone comes to take the elevator out. It was with this company that they gave a buy-back guarantee, which was an important reason for us to work with Practicomfort.
Finally get out of the elevator and then you expect them to refund the money ... Not so
After 20 x calls and each time another lady who spoke to you who was going to arrange it for you. These ladies are not allowed to decide anything themselves. They contact the manager and then come back with the story that is on the account the following week. Well not so.
In the meantime, 3 months later and 20 phone calls (yes, because they do not call back), the money was eventually refunded. Let's forget the phone bill ..
Happy Holidays....

On July 12, 2020, our walk-in shower was installed in 1 day by 2 hardworking and solution-oriented technicians from PractiComfort.
We are very satisfied.

My movement was becoming less. I then made the decision and purchased a mobility scooter at Practicomfort. From the first phone call to delivery, a great service!

very satisfied with installation and the advice of marcel compliment to the mechanics despite all the restrictive measures at the moment

Poor and non-existent service. 3 weeks that my husband - disabled - awaits a charger SCOOTER BEAUFORT 4: and today we are told that they are out of stock.
This is the 3rd charger that PRACTICOMFORT must change on a SCOOTER delivered new in September 2015 !!!
We alert consumer associations.
They are below all ...
Do not buy anything from PRACTICOMFORT.

never More a mobility scooter of their am just fed up but you have to sit them out for 5 years then they are not at home so for me no more practicomfort even though I get it for nothing

Very friendly people, both on the phone and the advisor who has been here at home, and also the person who delivered the scooter. Chapeau. And the scooter was delivered the next day, had they never done it, I had the scoop.

received my new scooter last week. A Beaufort 4 with 4 larger wheels than the previous one. It drives great, much softer in sound, good batteries, which do not need to be charged after every ride. Charging at the wheel is also great. I am very satisfied with it and would recommend it to anyone. It can be separated and taken in the car.

Afspraken worden goed nagekomen.
Werk wordt door prima vakmensen uitgevoerd.
Bewondering voor de snelle verbouwing en het regelen van alle aansluitingen.
Controle achteraf is ook prima.
Klein probleem met het leveren en plaatsen van het mini stoeltje i.v.m het Covid-19 probleem.

Een Huislift om trots op te zijn !!!!

My mother got a visit from a sales representative, fast sales and mobility scooter goes 15km per hour. Is new model and is not yet in the brochure. Delivered and what appears to be a bad battery, so new battery in it. Now my mother is driving and what was she happy to be mobile but 8km is his top, we call and submit the complaint. Answer trade-in period has expired, wrong information is not included and can pay 700 euros otherwise there is no option. So you pay 3,000 euros for a bad buy and can pay even more to compensate for their mistake, I am now going to take legal action for my mother

A friendly person will come to your house to lubricate you with a MUCH too expensive scooter! Don't fall for it! Mobigo is also from the same organization. Do not.

I bought a Huricane 30 scooter.
After the scooter was delivered the chair proved to be inadequate. one day later another chair was set up so this company gets 5 stars from me.

Good thing, don't recognize me in the stories below. Excellent help with the purchase of a walk-in shower and simply perfectly installed by our own people. Completed all agreements with a pencil.

Bad, worse, Practicomfort. Our walk-in shower was installed on 8 February. Everything went wrong: everything was not properly measured, so the glass shower wall did not fit, and the ordered bathroom furniture did not have the gentlemen with them. Two errors made by PC, but the first phone call for apologies for this is yet to come.
In short, we are now a month further, and the mistakes made have not yet been corrected. Our 10 mille walk-in shower is now protected by a shower curtain. I really cannot recommend this club to anyone. If you are considering joining this club, I will say: don't do it, turn around.

Ik heb snelle en zeer proffesionele hulp gekregen.
Top product en top service!
Bedankt, PractiComfort!

Very bad experience; poor communication, promises that are not kept. Wrong sales advice Materials delivered before the assembly day were delivered at a different time than agreed. Black acrylic sheets were missing, as well as the anti-slip coating that we ordered. A soap rack that could not be placed because it had to be screwed into the wall and could not be drilled into the cabin plates. The mechanics went to work with white acrylic that they brought with them. Result: skewed finish, end profile with 3 inlays of 10 cm inlay at the bottom with visible seams and above the glass plate a few cm protruding. The holes in the wall where the shower curtain had been were not filled. a piece of acrylic sheet that is dangerous for your toes. But the most ridiculous is yet to come: where our bath was, we now look at the concrete blocks, bare wall without tiles; the seller had overlooked it. Ridiculous for someone who has this on hand on a daily basis. Unfortunately I can't post the photos of the result. The Practicomfort troubleshooter who came to inspect after our angry phone calls promised to have everything assembled differently, but first had to consult with his superior. This is now 2 weeks ago and we are still in the dark, heard nothing. For the 5300 euros this cost, we could have had a beautifully tiled bathroom with a walk-in area.

An adjustable stand-up chair of more than four thousand euros should not require five repairs in six years. Welding broken, electrical contacts loose, screws loose. By far not the quality you would expect for that money. The high price you pay apparently for the slick seller at home.
Supplement: in the end the chair has been repaired for a reasonable price at home. So neatly solved.

We are very happy with our PractiComfort stairlifts, the people at PractiComfort will be happy to help you if you have any questions and those who have installed our stairlifts were also very knowledgeable.
My husband and I hope to be able to enjoy these stairlifts for a very long time and also advise other people to purchase aids through PractiComfort.

Helemaal tevreden, prima bedrijf
Ik wilde van mijn bad een douche hebben en het liefst zo snel mogelijk. Ben niet de jongste meer en had ook geen zin in een lange verbouwing.
Had niet gedacht dat dit kon, maar heb via Practicomfort een douche aangeschaft welke binnen 1 dag geplaatst zou worden.
Ze kwamen om 8 uur s ochtends en verlieten mijn woning al om half 2. Kon het bijna niet geloven, maar er stond een keurige douche welke ik direct kon gebruiken.
Mijn dank aan PractiComfort!

A pleasant intake followed by a professional installation. We were impressed by the expertise and pace of the installation team. The communication during the entire process was very pleasant. The end result (a beautiful and comfortable walk-in shower) exceeded our expectations.

service turn correctly performed service appointment not entirely according to plan but neatly resolved
So we are satisfied again !!!

Bad company and far too expensive. extensive story is still coming.

What a dismay, you ask for a quote, you are called with an aggressive story that you have to make an appointment. I do not want to ask them what my clinical picture is. Are not you going to OK? 0 stars for these horrors. Just rude.

I can't check 0 stars, can I? My mother selected a beautiful bathroom with an advisor who promised that he would make everything beautiful! Then heard nothing for weeks ... Finally, after asking a few times, they came yesterday morning (while yesterday afternoon was said). The freelancer hired for this did not agree at all with the materials he had, but apparently he thought it was necessary to just place everything. Result: a bathroom with all kinds of errors, things that are half finished, materials that do not fit, walls that do not fit, a container that is too short, missing parts .... I am very curious how Practicomfort will solve this and on which term. What a sof.

op de website lees ik: "Natuurlijk staan we ook na aankoop voor u klaar.

By enabling the scooter to go where we want again.
Practicomfort has informed well and clearly, and has taken ample time to advise and demonstrate the right product.
Very fast delivery of the scooter.

Very bad services, been mopping for 8 weeks after incorrect shower installation. Promised to order and repair urgently. Get a different answer every time when it is going to be solved. They don't care at all! So don't buy anything !!! This concerns a shower of 4925 euros!

Two stair lifts in a day mounted gentlemen from slovakia have the stair lift neatly assembled within 4 hours and everything just left behind.Practicomfort gets me 5 stars for the good servive and contact.

Very bad thing, bad service, if the scooter is broken, you have to wait a week or more before it is made, you have made an appointment with them and you are at home all afternoon you will be called at the end of the afternoon that the appointment does not go ahead (has happened several times)

I was here for a mobility scooter but the choice was disappointing

From a small bath to a comfortable walk-in shower.
My wife would get an art knee in the spring, so after some googling invited an Practicomfort advisor who had good and practical advice for our walk-in shower.
in March it was time for 2 skilled tidy mechanics to come to the bath etc.
they are still good and neat staff. we are very happy with it

Varying experiences with this company. We had a home lift and stairlift installed by practical comfort. The front of the process (sales / advice), the assembly and the quality of the products are very good. The communication from practical comfort after the purchase, for example about the delivery time, when you can expect the contractor and when the equipment is installed is really very bad. We had to call continuously and the information we received was often incorrect. This is a great pity, because you have an unpleasant experience while the products are good and the people who sell and install them do a really good job.

Note: Exchange is not possible. Mother-in-law (unfortunately deceased) has bought a car for 3450. Now 4 months old and 150 meters driven.
Solution .... put on marketplace

P.S. Looks like practice Jan Marcellis from Oss

the installation of the bathroom was neatly carried out by the 2 technicians. there for the 5 stars. In terms of starting time, we had quite a few problems with agreements, but luckily this worked out well for the engineers. However, aftercare, questions, etc. can be much better.

Mijn schoonmoeder heeft door verhuizing haar traplift van 6 jaar oud niet meer nodig. Gebeld over de terugneem-garantie. Dit is een fabeltje. De traplift zou te oud zijn en een traplift met bocht komt er sowieso niet voor in aanmerking. Dit is bij de verkoop niet zo gecommuniceerd en staat ook niet op de website, waar wordt gesproken over een gegarandeerd bedrag. Als je nog bijna 400 euro(!) betaalt willen ze hem nog wel weg komen halen... Schandalig vind ik het, mensen die kwetsbaar zijn lokken met een mooi verhaal, wat vervolgens niet klopt.
Daarnaast heeft het bedrijf ook absoluut geen oog voor duurzaamheid. Een nog goed functionerend apparaat van ooit 10.000 euro kan nu bij het grof vuil worden gezet!

I have just driven quite a distance with my new Cyclone 22+.
Liked very well with the exception of the suspension. This is very stiff, especially the intercourse because of this I got pain in my arms and hands.
The delivery and information was excellent.
The discount (summer) at least compared to other suppliers. Still look a bit more at the competition.
With greetings JFAP Butzelaar.

Have Practicomfort walk-in shower and bathroom furniture installed, very satisfied with the result. The engineers were also super, nice work delivered and everything neatly tidy.

Very satisfied with the newly installed walk-in shower technicians were very friendly and knew a good solution for a few obstacles. Mechanics continue to work well and everything neatly left as promised

After long deliberations, we ended up at PractiComfort to exchange our bath for a walk-in shower. After the first mail to PractiComfort we were soon called, appointment with the sales adviser made. He advised us very well, after he made a drawing, we decided to work with PractiComfort. After 9 weeks as agreed, our walk-in shower was placed. The bath was neatly demolished, the debris and bath was removed by the technical people (Ralph Welvaart and his employees) who carried out this entire job very skillfully. The walk-in shower was professionally installed to our liking.

If I could give 0 stars, I would have gone. Poor service and almost never available. Great for the people who need help !!!

We are very satisfied with the advice we received on the first visit. Everything was well explained and also the possibility to do it yourself, this is about a scooter that can be disassembled to take with you in the car. This was also delivered fairly quickly and again text and explanation about how everything works, including doing it yourself was discussed.
The people are patient and take the time to solve any questions or problems (assembly and disassembly) together.
A lot of patience has also been shown, which is not entirely unimportant.
The people we have been in contact with are very friendly.

Very satisfied with the installation of the shower recommended! finished with 1 day.

Nieuwe scootmobiel - nooit op gereden - wordt na 4 weken niet meer teruggenomen. Wel als je 75% van de aanschafwaarde inlevert + ophaal- en transportkosten betaalt. Aanschafwaarde 1.750,00, aanbod terugnemen nog geen 300,00.
"Zet maar op Marktplaats..." is de 1e reactie van de telefoniste.....

En dat zegt "ZORG OP MAAT" te leveren...?

Ze zorgen goed voor hun eigen portemonnee en dat gaat over de rug van hulpbehoevenden!!

Well dear Practicomfort, it is a great pity that you do not offer the appropriate solution. Pulling my father out a bit. Trade in mobility scooter and bought new ones from you. Now that both batteries are broken after less than a year, service is hard to find. Old people knocking money from the purse, that is apparently your Comfort. 2 new batteries 84 euros each but mandatory brought by the engineer for 140 incl assembly, which assembly? Retracting the battery. This message is read by about 100,000 readers of me. Come up with a suitable solution because otherwise you fall under the scammers category with your Chinese mess. And no solution offered 2 months later.

This company only thinks about selling, have broken a comfort shower after 2 years of taps.
Called 3 times and get the answer let a plumber come, while here please note parts 10 year warranty.
Service 0.0 and call back they still do stapler on a call from this company

We are very satisfied with Practicomfort. Very professional, reliable, good handling of appointments. Neatly placed and neatly tidy. Professional work !!!!!!!

What I can tell you about this company is that I have done business with them and have been treated satisfactorily.

Selling is 7,000 euros for a lift, a fair amount for buying up is 2 300 euros, unfortunately this company is extremely disappointing when it comes to buying back, unfortunately pulling the money out of the pocket of old people again with the nose pressed on the facts. legally too bad a pity

Na, nogmaals, contact met Practicomfort vanwege onderstaand verhaal, zijn we tot een voor ons beide goede oplossing gekomen. Zeer prettig dat t als nog positief is opgelost.

Hier nog zo'n ervaring. Beloven van alles, er zou alleen opgehaald worden als t onder garantie zou vallen, vervolgens hoor je na ophalen 2wk niets meer en als hij terugkomt moet je zonder enig overleg ineens 217 euro aftikken. Weer overleg gehad, belofte gehad dat er niet betaald hoefde te worden... 2 mnd later ineens een herinnering en een enorme discussie. Ze zijn niet eens bereid om het uit te zoeken. Ik ga het in ieder geval aan mijn advocaat geven. Conclusie: kijk uit voor dit bedrijf, leg alles vast, beloftes zijn niets waard, zelfs niet van 3 verschillende medewerkers

Terrible company they promise everything but nothing. And after 2 weeks later they just send an email if nothing is wrong Terwel you have already sent 3 yourself

I am happy with my new walk-in shower
Everything neatly placed and neatly tidy as agreed.
I should have done it much earlier
The company is recommended

In the beginning a bit stiff, but then helped a lot. The guys who did the installation were very nice and professional. We had old tubes and they also replaced them a bit. The shower looks nice, well finished. We would definitely recommend this company.

The products that are sold are beautiful and there is a wide choice. You can also try as much as you want.
The price is also quite good, but the products cannot be faulted.
Unfortunately, the staff is the weak link. The sellers are still friendly, but if something goes wrong or not as agreed, then you as a customer have it checked. There is a very bored and unfriendly staff in the service department. They try to run it in such a way that it will all be the customer's fault. Unfortunately.

Boarding bath ordered from PractiComfort. We were unsure whether this bath would fit in our small bathroom, but the seller was sure it would work after looking at the situation at home. Quotation signed and a down payment made. Then a mechanic came to measure again, and ... the bath could not be placed. So disappointing .. and many times by telephone asked employees if I could get my deposit refunded asap, now that the seller had made an error of judgment. PraktiComfort has indicated that it will take a month as a deadline to refund deposits, and is apparently not prepared to give me an accelerated refund as an "excuse". Bad service. Employees are insufficiently skilled. Aggressive sales technique by the seller in question.

Month later, November 30, two weeks past the one-month period, no payment has yet been received. Ask for contact with the supervisor, but the operators will let things be "appeased".

Very pleasant company. Very satisfied from consultant to installer. Searching together for solutions that are then neatly implemented. After installation, the men tidy everything up and the nice shower can start again. From bath to shower. Really worthwhile with this pleasant company. Thanks men !!!!

A few months ago I thought I was satisfied after a very difficult process.
But now after many months, a year is approaching, my stairlift is still not in order and Practicomfort turns out to be world champion in sending people from pillar to post.
The advice is wholeheartedly: ignore this company as far as possible.
I still have to beg, but to no avail, you will prevent you from becoming very unhappy, I already am

I am very happy with my walk-in shower. The job was done in five and a half hours. I can recommend PractiComfort to everyone.

From bath to walk-in shower, perfectly placed and finished.
Was a lot of work and yet placed in 1 day.
Can this company recommend PractiComfort.

Beautiful website with photo of the service team where 4 friendly employees stand up to speak in case of calamities ...... A company with 4 service staff .... then the alarm bell should go off with you .... but in reality there is one service employee who does not speak 'Dutch' and also does not understand what the word SERVICE holds. I think I'll leave the walk-in shower and contact the consumer program RADAR to nominate Practicomfort for the COLD SHOWER AWARD.

Perfect service, friendly people and very professionally placed! very happy with it!

Promise everything, but then do nothing. I would say ordinary bag fillers

Last week my scooter Beaufort6 was delivered to my home by a friendly / attentive employee, who explained / set everything up well.
It drives great, suspension is good, especially a scooter for the elderly.

Slechte service, wordt van het kastje naar de muur gestuurd. Had pech met mijn scootmobiel bieden 24 service maar moet +/- 5 dagen wachten.

Scootmobiel is 14 dagen oud en stond midden op de weg stil om vervolgens de opmerking van de receptioniste te krijgen dat ik al 78 jarige de scootmobiel naar huis moest duwen!! Dit vind ik schandalig, dit noem ik geen klanten service!!

Heb een aantal keren gebeld over een afgehouden bedrag maar konden mij niet door verbinden en ook niet vertellen waar dit van was, dit zegt genoeg over hun communicatie en administratie..

Very bad service, only empty promises, I don't think this company fully understands that older people depend on this every day. I help my grandfather, and I am sad to see how these people are treated in this way. First ordered a charger, this took too long, not only because there is a delivery time, but also because everyone works together and you have to pass everything 3x. Then had contact six months later about a repair, where no fair indication is given of delivery times of parts and they call you back tomorrow. In the meantime, my grandfather cannot leave his room and we are waiting daily for a phone call, and then have to contact us every time. Pity. So two bad experiences with Silvermobility. You expect these types of companies to be punctual and accurate and to provide the elderly with a smooth and simple service.

Company that makes mistakes due to circumstances and can not accept that customer is dissatisfied. You can make mistakes, but you can see that yourself through the eyes and give this error in an equitable way. Then do not play a game in order not to return the amount if the conditions have been handled properly. Seemed a nice company with purchase product but then they have the after sales shot. Understandable I give a star and advise everyone to think of a good purchase here if your service is of paramount importance.

Nice and good
Service, good time is taken to take stock and make a decision.

For my mother I had requested a demonstration at Practicomfort for a mobility scooter, and a day later an advisor was on my doorstep with a number of foldable mobility scooters. A mobility scooter pleased me and my mother had the scooter within a week at home and could use it immediately. We were also called after delivery with the question whether everything was satisfactory. So service is excellent and this company is recommended for everyone.

What a great company, had good information. And everything neatly arranged from A to Z. I would recommend it to everyone.
Super satisfied with this company

I have a mobility scooter and a stair lift from Practicomfort. Receive detailed information on both purchases in a home visit. Being allowed to take a test drive in the forest on the mobility scooter. Delivery in accordance with agreement and again with explanation. Placement elevator nicely, electricity nicely finished. And left everything tidy.

I have taken a walk-in shower instead of my bath and I am very satisfied. What a hard workers and neat! Good in consultation and delivered clean. The advice in advance also went well.