L

Lizelot ten Wolde
Review of Practicomfort

3 years ago

What a worthless company. We had a stairlift place...

What a worthless company. We had a stairlift placed for my parents, we knew that they could not use it for long. But the lift has been purchased and neatly placed. After a year the elevator was released due to death and then the misery begins. You have to wait weeks before someone comes to take the elevator out. It was with this company that they gave a buy-back guarantee, which was an important reason for us to work with Practicomfort.
Finally get out of the elevator and then you expect them to refund the money ... Not so
After 20 x calls and each time another lady who spoke to you who was going to arrange it for you. These ladies are not allowed to decide anything themselves. They contact the manager and then come back with the story that is on the account the following week. Well not so.
In the meantime, 3 months later and 20 phone calls (yes, because they do not call back), the money was eventually refunded. Let's forget the phone bill ..
Happy Holidays....

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