I can't check 0 stars, can I? My mother selected a...

I can't check 0 stars, can I? My mother selected a beautiful bathroom with an advisor who promised that he would make everything beautiful! Then heard nothing for weeks ... Finally, after asking a few times, they came yesterday morning (while yesterday afternoon was said). The freelancer hired for this did not agree at all with the materials he had, but apparently he thought it was necessary to just place everything. Result: a bathroom with all kinds of errors, things that are half finished, materials that do not fit, walls that do not fit, a container that is too short, missing parts .... I am very curious how Practicomfort will solve this and on which term. What a sof.