John Lewis

Review of PostcardMania

I tried calling our account manager Sheri Evans ba...

I tried calling our account manager Sheri Evans back today. Daphne put me on hold for 5 minutes before telling me that Sheri was at lunch. Sheri did call me back promptly after lunch, and advised me to enter her extension number next time. I told her that their phone system doesn't allow for a caller to enter an extension. She then argued with me that I was wrong. In short, calling PostcardMania/Rocket Mail on the phone is cumbersome to reach our account manager.