Reviews 65
Filters:
Rating
Language
Sort:
Most recent
S
3 years ago

Thank you Debbie for pulling this back from the br...

Thank you Debbie for pulling this back from the brink of collapse at the 11th hour! From the outset dealing with an inexperienced solicitor on our buyers side to a completely unresponsive solicitor on our sellers side for a couple going through an acromonious split .. to finding out at the 11th hour our chain was not as simple as we had been told .. you were the only one who took control of the situation and got this over the line before the whole thing imploded. Contactable evenings, weekends and always available to reassure align with us on how we could get this done. A shining star and highly recommended. - Old Basing, Hampshire

A
3 years ago

Debbie Brown came recommended to us. Very happy we...

Debbie Brown came recommended to us. Very happy we decided to use her services for the purchase of a property. She is excellent, professional in her work, kept us up to date and informed and personable.
We would have no hesitation in recommending her. She made buying our new home a lot less stress free. Thank you again Debbie.

k
3 years ago

I managed to purchase a house in the middle of loc...

I managed to purchase a house in the middle of lockdown. These solicitors were most helpful and productive. My conveyancing solicitor was fantastic at keeping me informed and her fast response to my many emails was great.
I d recommend highly.

J
3 years ago

I was extremely impressed with the excellent level...

I was extremely impressed with the excellent level of service received from Phillips Solicitors. During my divorce I was helped by Hayley Eachus on the family law team.
I met Hayley face to face and she was friendly, professional and extremely knowledgeable.
Hayley has excellent communication in person, over the phone and by email. She is always very prompt at answering emails with concise advice. Overall she is a credit to the legal profession and to Phillips Solicitors. Thank you Hayley for your help. Five stars and could not recommend highly enough.

C
3 years ago

During the purchase of our property we were very i...

During the purchase of our property we were very impressed with the service provided by Zoe and her colleagues, especially in doing their best to meet our sellers request for a short-turnaround date for completion. We felt Zoe and colleagues responded promptly and satisfactory to any questions/requests we had and we were overall very happy with the service provided. We will recommend the conveyancing services of Phillips Solicitors to friends and family.

T
3 years ago

We required to get some documents signed and thoug...

We required to get some documents signed and thought we would struggle to find a solicitor to do this. Spoke to Hayley Eachus who booked us in a few days later, she was very professional and friendly. I would certainly use Hayley again should the need arise.

K
3 years ago

A smooth process from start to finish, prompt and ...

A smooth process from start to finish, prompt and speedy responses. Nothing to much trouble and always happy to help and answer any questions and queries! Trish & Zoe have made my whole moving experience smooth and plain sailing and I can t thank them enough.

A
3 years ago

I cannot thank Max Hope and his colleagues enough ...

I cannot thank Max Hope and his colleagues enough for the guidance and support they have offered me over the last year. Providing excellent legal advice, the professionalism and determination to resolve my issue exceeded my expectations. Following the care I received I would unreservedly recommend Phillips legal services.

A
3 years ago

As always with Phillips Solicitors the service is ...

As always with Phillips Solicitors the service is superb. The perfect combination of immediate and friendly response coupled with excellent legal knowledge and razor-sharp commercial acumen. Thank you.

B
3 years ago

It felt like the solicitor didn't really have the ...

It felt like the solicitor didn't really have the time to deal with my case. I had to chase which resulted in my early termination of the case. Very knowledgeable lady. In the end she has done what I asked her for but unfortunately it felt like she had a bigger fish to fry.

R
3 years ago

Very impressed with Zoe and Trish at Phillips, aft...

Very impressed with Zoe and Trish at Phillips, after having no idea with the process as it was my first house I was buying they made me feel at ease and stress free through the whole process.

Highly recommend.

M
4 years ago

Recently use these guys to buy a flat (shared owne...

Recently use these guys to buy a flat (shared ownership). There were extremely helpful and quick. No hidden fees or bad surprises. I was able to call email or go into the office for anything I didn't understand and they were very helpful with quick responses. I would highly recommend them and I will definitely be using them again in the future. Many thanks to Zoe and Trish

S
4 years ago

Deborah Brown did the conveyancing on a flat purch...

Deborah Brown did the conveyancing on a flat purchase and gave us an absolutely exemplary service. I cannot praise her highly enough.
Her thorough professionalism, attention to detail and sheer tenacity got through a particularly complex transaction, keeping us appropriately informed at all times. Worth her weight in gold.

R
4 years ago

Very friendly to begin with.

Very friendly to begin with.
But once you get started become incredibly unresponsive.
Do not answer phone calls direct or through the main office. Emails are responded usually with a 2 week delay.
But documents are highly detailed when information is eventually passed on.
Doesn't take much to pick up the phone or send a quick email to control client expectations rather than leaving them in the dark even when they are trying to reach you. Very poor practice.

M
4 years ago

I was their client twice, first time when I was bu...

I was their client twice, first time when I was buying a property and second time 6 years later when selling it, first time everything went ok, but sale was simple exchange... Second time I was buying a leasehold property with somewhat complicated contract, which required some alteration of contract and negotiation with layers from leaseholder, it took L around two weeks to send a message and after two months on going nowhere, I took it into my hands and managed to get in touch with owner in a day and did what she couldn't in two months... Maybe if you have a very basic sale then you could go here, but keep in mind their response time will be ~2days, I would highly advise against using them...

A
4 years ago

I was luckily enough to have Debbie Brown from Bra...

I was luckily enough to have Debbie Brown from Brain Chase Coles dealing with the conveyancing on both sale and onward purchase of a recent house move. Despite a few bumps in the road from various points in the chain Debbie made sure everything went through smoothly. She was readily available by phone or email and was a pleasure to deal with. I would definately recommend and indeed use again myself.

W
4 years ago

My first foray into requiring legal advice and Max...

My first foray into requiring legal advice and Max Hope came recommended from a friend and a great recommendation he, and Phillips Solicitors were.

Max was consistently responsive, patient, flexible, personable but highly professional. 100% will contact Max and Phillips again for any future needs.

P
4 years ago

We used Phillips for the conveyancing services on ...

We used Phillips for the conveyancing services on our house sale and onward purchase. Janine was exceptionally thorough and professional, and worked collaboratively with us to navigate some unusual scenarios that arose. Fees for the quality of service provided are very fair and I highly recommend this firm!

L
4 years ago

Debbie Brown has provided the most diligent and ex...

Debbie Brown has provided the most diligent and expert conveyancing service to my family. Her eye for detail and dogged 'can do' attitude along with her obvious wealth of experience and determination to 'get the job done' has been a breath of fresh air! Don't hesitate - if you want the job done with the least hassle and most expert guidance and approachability, where problems stop most in their tracks, don't despair Debbie will deliver!

F
4 years ago

I had the pleasure of working with Lisa & Becca on...

I had the pleasure of working with Lisa & Becca on the sale of the property of our mutual client. They were extremely helpful, friendly and kept their focus on the end result . I would highly recommend Brain Chase Coles Solicitors.

F
4 years ago

We used Brain,Chase Coles for our conveyencing whe...

We used Brain,Chase Coles for our conveyencing when selling our home and buying our new house.

The service has been excellent, prompt replies to communications and a genuine feeling that Debbie, who managed our dealings, and her secretary Helen, cared about our business. They were both very personable and we had the pleasure of meeting them when dropping off paperwork.

Our purchase was difficult and Debbie was great at sorting out the mess and explaining what was happening. We feel that Brain Chase Coles exceeded our expectations in both quality of service and customer care.

S
4 years ago

I instructed Debbie for the conveyancing of my fir...

I instructed Debbie for the conveyancing of my first property, for what should have (in theory) been one of the more straightforward & simple property purchases. It turned out the be not much short of an impossible task thanks to an unbelievable level of incompetence from the vendors solicitor. As the seller's solicitor time and again took days to respond to emails, went on holiday without notifying anyone and consistently missed deadlines for completion imposed further up the chain, without Debbie's patience, determination, persistence and unparalleled levels of professionalism I am under no illusions that the purchase would have fallen through completely.

It turned into a bit of a nightmare scenario and ultimately, Debbie almost singlehandedly managed to push it over the line in time for Christmas.

I could not recommend Debbie more highly.

J
4 years ago

Good communication from both junior and senior sol...

Good communication from both junior and senior solicitors there, kept to budget for first time of any firm we've used and ended up with a good result. Used Phillips after a London firm let us down, on basis of recommendation from a colleague and would use again and recommend.

C
4 years ago

We recently worked with Phillips Solicitors on the...

We recently worked with Phillips Solicitors on the purchase of our new home and are extremely satisfied and happy with the way the team dealt with us- they were very prompt and responsive in advising us of everything specially during a very strange time around Covid. Thanks a lot for your support- a special mention of Trish and Zoe- From Dulisha & Sam...

S
4 years ago

Deborah Brown and her team were absolutely brillia...

Deborah Brown and her team were absolutely brilliant as conveyancers whilst I was selling my property. They chased up the other solicitors and kept everything ticking over perfectly. Many thanks BCC and I highly recommend your business to others.

K
4 years ago

We experienced a fantastic service from Phillips w...

We experienced a fantastic service from Phillips when we purchased our house. Zoe and Trish went out of their way to make the process as smooth as possible. They were always professional and incredibly efficient at responding to emails. We are very grateful to them for turning the process around so quickly. Highly recommended.

D
4 years ago

The value of pragmatic legal advice when it is nee...

The value of pragmatic legal advice when it is needed most is incalculable, jack and his team provided me with just such advice under appointment for a business acquisition, the calm and considered approach and the knowledge that my best interests were his utmost concern allows me to highly recommend Jack and Phillips Solicitors.

R
4 years ago

Phillips Solicitors and in particular the very cap...

Phillips Solicitors and in particular the very capable senior partner Howard Gardener have provided me with an absolutley first class service. The advise was always clear, confident and unambiguous and the outcome was better than I could have hoped for. I shall entusiastically recommend Howard in future and wish all at Phillips well.

A well deserved 5 star rating for a top quality firm.

T
4 years ago

I would be happy to recommend Jon Coles, he simpli...

I would be happy to recommend Jon Coles, he simplified the process which could have been a lot more daunting, was flexible with my work schedule and for the excellent service & expertise. We had the best possible outcome.And for this category of service, there are several quacks that come across as knowing what they are doing but can not deliver.

A
4 years ago

I thoroughly recommend Debbie Brown from Brain Cha...

I thoroughly recommend Debbie Brown from Brain Chase Coles, not only for her professionalism in dealing with our purchase, but for her patience in dealing with 'tricky' people. She is personable, approachable and thorough in her work and communicated with us at least twice weekly, sometimes daily - who could ask for more. I have now instructed Debbie to act for me in the sale of a property as I know I am in good hands.

P
4 years ago

The recent support and advice I received from Jani...

The recent support and advice I received from Janine and Joanne has been second to none. As a first time buyer on the open market the whole conveyancing process, which at first seemed incredibly daunting, was explained to me with great patience and understanding. I would have no hesitation in recommending Phillips solicitors, and Janine and Joanne in particular, to anyone as they have been instrumental in helping me achieve a long held dream.

L
4 years ago

I couldn t recommend Phillips solicitors enough. W...

I couldn t recommend Phillips solicitors enough. We recently used their conveyancing services and they were incredibly responsive, helpful and quick. A breath of fresh air in a stressful process!

S
4 years ago

I had an amazingly helpful and professional servic...

I had an amazingly helpful and professional service from these guys. Jaqueline guided me through the whole process ( a redundancy agreement issue). Thank you and your colleague on the zoom call and for the professional help you gave me.

K
4 years ago

Despite being a previous client and despite over f...

Despite being a previous client and despite over four calls to their firm , I never received a response. I had to find another solicitors firm to assist. Maybe they are very busy but at the very least I expected after several calls a reply whether they could assist or not?

P
4 years ago

I am a first time buyer and Zoe and Trish made the...

I am a first time buyer and Zoe and Trish made the process extremely easy, quick and issue free! Trish was always available and quick to respond to my many questions and it was a very smooth process.

About Phillip's Solicitors

Phillip's Solicitors is a leading law firm based in Hampshire, UK. The firm has been providing legal services to clients for many years and has built a reputation for excellence in the industry. With its incorporation of Brain Chase Coles, Phillip's Solicitors has expanded its reach and expertise to better serve its clients.

The team at Phillip's Solicitors is made up of highly skilled and experienced lawyers who are dedicated to providing their clients with the best possible legal advice and representation. They have a deep understanding of the law and are committed to staying up-to-date with any changes or developments that may affect their clients' cases.

One of the key areas of expertise at Phillip's Solicitors is personal injury law. The firm has helped many clients who have suffered injuries as a result of accidents or medical negligence to get the compensation they deserve. Their team works tirelessly on behalf of their clients, ensuring that they receive fair compensation for their injuries, lost wages, medical expenses, and other damages.

In addition to personal injury law, Phillip's Solicitors also offers a wide range of other legal services. These include family law, employment law, commercial property law, dispute resolution, wills and probate, conveyancing services for both residential and commercial properties.

The firm takes pride in offering personalized service tailored to each client's unique needs. They understand that every case is different and work closely with their clients throughout the entire process to ensure that they fully understand all aspects of their case.

Phillip's Solicitors also places great importance on communication with its clients. They believe that keeping their clients informed about every aspect of their case is essential for building trust between lawyer and client. This approach ensures that there are no surprises along the way which can cause unnecessary stress or anxiety.

Another area where Phillip's Solicitors excels is in its use of technology. The firm uses state-of-the-art software systems which enable them to manage cases more efficiently than ever before while still maintaining high levels of accuracy and attention-to-detail.

Overall, if you're looking for an experienced team who will fight tirelessly on your behalf while providing personalized service tailored specifically to your needs then look no further than Phillips Solicitors incorporating Brain Chase Coles Basingstoke Hampshire!

Phillip's Solicitors

Phillip's Solicitors

4.6