Peabody Orlando Hotel Reviews

Was just there for business a quick run, but it worked out fine

I love this hotel and despite the absolutely horrible situation we came across, I'll give them 3 stars because AJ, a manager did a good job of taking care of us. After a long day at Epcot, I returned to the room and bathed the kids. It wasn't until after drying them off that I noticed the bath towel, that was supposed to be clean and fresh, was very dirty. It had what clearly appeared to be feces on it in two pretty large spots. I freaked out and rebathed the kids. We called front desk and they sent up new towels, but no manager. So, I decided to take the towel downstairs. I showed the manager and well he agreed with my thoughts on the dirty towel and apologized. Things happen, I get it. This was a disgusting thing to happen. I appreciate the manager's attentiveness.

The hotel is taking extra measures to keep their facility clean and safe. The staff was very friendly and helpful. The property is at a very close distance from the local entertainment. I was able to walk along International Drive and get to all the places I wanted to including Tin Roof, Wonderworks, and America's Escape Room which were all definitely worth checking out.

If you can get a good price on hotwire it's very worth it. The hotel is massive, the grounds are beautiful and the pools are very large, very nice and clean. Great location too with lots of restaurants and shops accessible by walk.

Great hotel, very clean and beautiful. Loved the spa and my esthetician (Monique). Probably one of the best facials I have ever received. Will def stay again.

Beautiful hotel inside and out with outstanding personnel in every area.
Bathroom shower was hard to turn on and there was no place to hang towels or clothes inside bathroom. Overall, it was a great experience.

I used this fine establishment to hide from the rain that was coming down and to make reservations at a nearby restaurant. I couldn't have asked for more.

wonderful, just wonderful love the room love the pool love the service everything here was great

Beautiful hotel, very convenient if you have business at the conference center. The staff have been great and nights have been quiet even with a packed hotel.

Very nice clean and spacious and the employees were great

Venue is beautiful, room was spacious and fairly equipped. The service...well that's something that could get improved. We ordered chicken wings to room service, that for some weird reason are only serve after 11pm which we did, almost 45min after we ordered them we receive a call that they ran out of chicken wings...I mean, how is possible that they ran out in 45min? Is not that many people is going to be awake at that time and ordering the same thing. And how comes that it took them 45min to let us know? To make things worst, as an apology they sent us a bag of chips for free, but knowing that we are ordering chicken wings, how is that this guys think that we are going to react to a bag of spinach vegetarian chips? They gave us that because they're terrible and no one order those, so they got them stack in some forgotten corner of the kitchen. For $250+ a night hotel, that's unacceptable.

Very large and beautiful facility very well decorated. Lots of ample meeting rooms and Bobby space, decent food options although overpriced, and especially very professional and polite staff members. Very nice pool area, rooms were also very nice. No complaints!

Beautiful hotel. However the parking was $25 a day with no reentry. Seems a bit steep.

one of the nicest hotels I stayed in. Great service and comfy room

Top notch. Excellent staff and grounds. Especial great thanks to the wonderful people who service the rooms. We were in 222229

Very clean, beautiful and staff is super friendly and helpful

Attended a conference at the hotel, 3 out of 10 staff members did a poor job at acknowledging me ad a customer.

Went down here for the IAAPA convention. Beautiful hotel and rooms were very nice. Room keeping did a great job. But avoid the restaurants and market. Very expensive with sub par quality from food to waiters.

Very nice and finally a hotel that gives you what you pay for.

Nice place. I'm the DOS for PRM hotel management group and I like to see employees in uniforms and name tags. Professional, public area clean and maintain. Good job team.

Awesome place but nickel and dime you for everything

Very nice room and attention to what you want/need. But the beautiful pool is filthy with garbage floating in it. This could be a 5 star otherwise.

Excellent facilities in the lobby, with decent food options from the market to the steakhouse. It's a place I felt very comfortable spending almost a week for a convention.

Had a great time at the AREAA Gala. Beautiful hotel!

Beautiful hotel. Crazy busy, but still managed to be accommodating

Love this place! From the beautiful, clean rooms with great views, to the awesome pool and hot tub, to the restaurant options on property, to the location in the middle of all types of attractions/night life and additional restaurants to choose from. The staff is friendly and accommodating. Everything was so great we've stayed there twice in less than a year. Highly recommend this place if you want to have an adult getaway, as to us, didn't seem much like a family style hotel. Which was fine with us bc we didn't take our kids on either trip lol

Boy oh boy do I wish i coughed up the few extra bucks to stay here for the conference i'm attending. This place is massive and gorgeous. Staff is friendly and the location is perfect.

The ballrooms were comfortable for conference sessions and the amenities taken care of as expected for a hotel.

Its very nice. The beds are comfortable and the services are good

Super convenient if you're attending a conference at the conference center - can't be beat for this purpose. Great staff, friendly service, great room condition. Somewhat slow delivery service so if you need a shave kit or toothbrush, order it when you first check in or go to the lobby to get it directly from the staff. Diner is the best place to eat in the hotel.

Beautiful building, rooms were nice with a lot of small details that put it into another class compared to most hotels.

I'm attending iT Nation. The hotel and event are wonderful!

Dope view. Clean & orderly. Huge hotel lots of space. Friendly guests

I seldom take the time to write a review. However, this time I will make an exception because of my amazing experience at the Hyatt Regency. My husband and I were treated like royalty at the Hyatt Regency and this is mostly because of the excellent general manager Mr. Brian Combs. Mr. Cone truly is an amazing person and his quality and customer care service towards us was above and beyond. My husband and I stayed at the Hyatt from June 28-July2, 2016 as we were attending a conference and celebrating our anniversary. We had a concern about our room and shared that concern with the Hyatt staff. I must say that the staff is excellent and I could tell that they genuinely cared about my problem. It is the way the problem was addressed that impressed me. The hotel manager, Mr. Brian Combs took action. He personally looked into the matter and had it resolved. Without going into further detail I will simply say the matter was addressed and resolved in a very professional and caring manner. We extend our greatest compliments to the Hyatt for having a manager that cares about people. Mr. Combs exceeded our expectations in how he addressed the matter. We would also like to extend a great big appreciation to housekeeping and room service. We had such a wonderful stay at the beautiful Hyatt Regency Orlando, in Orange County. Upon leaving the Hyatt we continued celebrating our anniversary by going to an ocean front vacation resort (At this time I will not name the resort) but I will say it was a big disappointment. We truly wish we had continued the rest of our anniversary stay and the Hyatt. Without a doubt the Hyatt is a first class hotel with all the icing and trimmings. We would definitely rate the Hyatt Regency a five star hotel.

This resort is beautiful. The food, pool and restaurants were all great EXCEPT when we decided to have drinks at Rocks bar. Everyone was very nice and professional except Ana.. Ana had such a bad attitude that I couldn't believe they had someone like her representing the Hyatt. She had a look on her face like she did not want to attend anyone and if she did , she had an attitude and made remarks about everything. I had some wings as an appetizer and someone in our group is allergic to mango so I asked Ana if the yellow stick that was on the plate with the wings was mango and she replied " Well just so you know that Organic carrots do come in different colors and not orange like you are used to " She was just a nasty person and for this reason I do not think we will be returning. She was very, very rude and unprofessional. Just a heads up that Ana is the lady that I believe might be Asian or Hawaiian. I am just trying to save u from a bad experience if you come across her anywhere in the resort.

I had the opportunity to go here for a convention. Very beautiful large fantastic place. The pool area was something from a dream.

Great room and service. Would stay again. Not very close to Disney though if your there for that

Room was great and had a view of Epcot on the horizon. Pool and pool side cabana was amazing.

I went to an Expo at the Hyatt and it was a wonderful experience! The Resort Convention center was beautiful and clean and parking for the event was very easy. Would go to another event there.

Don t ever, ever book with Hyatt in Orlando. We arrived, with a confirmed room, only to be told they over-booked. So they sent my six-months pregnant wife and I to some other hotel down the street. Appalling. I will never stay with another Hyatt hotel, ever.

Beautiful big hotel. Was that for bridal event. Staff was great and helpful

Great place for a convention. Just wish it was easier to navigate!

Great location to convention center. Close to great restaurants. Clean rooms and nice staff.

The room was very nice, the meals were good and the desk staff was excellent.

The beds here are out of the world and so are the views. The pool is amazing and has something for everyone. Parking is 24 a night even for guests.

very nice place. the bars and restaurants here are clean and well staffed. the market place is a little over priced - coffee was more expensive here than in Seattle which is impressive, and my room itself had a few problems with the bathroom but i'm sure that's non-standard for this place.

pools were nice and if you got there early enough not too crowded.

b-line diner was be best eating experience there as the waiter, Mo, was an absolute ace. He was cordial, helpful, and a great conversationalist.

I cannot believe the service I got, it was awesome. The room service was nice, the facility is futuristic. The elevators itself is a world of it's own. The elevators can just get from my 15th floor down to the lobby in within 5 seconds. The room was excellent and the amenities were NOT dated and were fresh and new. There are a variety of services and the two pools were GREAT! Especially the Grotto Pool. The indoor lighting is awesome and overall I think that my stay was the best as it could be. This place is worth the money and easy to get to tourist attractions. I would DEFINITELY RECOMMEND.

So happy with my stay. The rooms are very spacious and felt like new. I was well-taken care of despite our rooms having a bit of a mix-up. Quick walk to the convention center.

Great location to stay when attending the Orlando convention center. I would have given 5 stars, but we book on line 2 months in advance and when we got there they did not have us listed as booked despite our ebooking receipt! Had another issue and they took care of it.

Its nice, the only thing that sucks. Parking garage is to far and this Fl heat is terrible for this long walk.

I am working a convention in this beautiful hotel. The facility and staff have been amazing setting up and making sure everything is in place and goes off without a hitch. Leaving the Hotel yesterday walking the Sky bridge back into the Orange County Convention Center it began to ran extremely hard but out in the distance I was able to get a great shot of a Rainbow from the bridge.

Good customer service but is expensive for 4 stars hotel, I ve been in 6stars Nd do pay the same amount

Beautiful convention center. Excellent location in relationship to shopping and food.

Very large well equipped hotel for professional meetings/ sessions.

Room was perfect, would definitely stay here another time

The hotel desk made 2 large errors : one when our group of 8 checked in and didn t dismiss the card that had held the rooms and two, my whole room was charged to me even when my roommate gave the desk her credit card. Be sure and check your bill. That was sloppy work. Plus, for a large hotel like this, there was no hot tub. That was a big disappointment.

Great location next to convention center...spacious rooms

Happy overall with my visit. When we checked in the hotel registration/valet staging area was chaotic and left my wife and I confused and rushed by valet staff so be ready for that. Our room was not at all what I was expecting and was not cleaned well, I stayed here my wedding night and was expecting more I guess because of how great our previous stay was. We were taken care of and placed into another room which was great! Stuff happens and I'd go back. Staff in hotel were friendly and the restaurants have great food!

We walked over from Pointe Orlando to kill time while waiting for our movie. The hotel is very big, clean, and quiet. The public restrooms were well taken care of. There is a covered walkway that connects the hotel to the Convention Center across the street. The pool was zero entry with a waterslide and waterfall plus a small kid area. Great pool for little ones.

Great hotel. Have stayed here multiple times. Watch out for the valet sometimes when they are close to the garage they seem to not pay attention to how they are driving.

Loved staying here! Very nice and super clean. Love Hyatt! Plus there's a TV in the mirror in the bathroom... crazy awesome!

TVs are enormous here (70" I think). The elevators are fast, the staff are very nice, and there are plenty of food establishments nearby.

Omg!!! Hyatt Regency Rocks! My family and I attended the 20th Anniversary Family Cafe this weekend! All expenses paid thanks Family Cafe and it's sponsors. The staff at Hyatt made you feel beyond welcomed. (We didn't want to go home) Hospitality/ Customer Service is what we thrive as caregivers we couldn't do it without you guys warmth hospitality! It allows us to exhale and know that everything will be ok, because I am surrounded by people whom love there jobs and helping others!

Spacious rooms, Excellent view, Great pool. 20 min drive from Orlando International Airport.

Great pool, loved the room, staff was incredible. The valets were some of the best in customer service I have ever encountered. They had a national car rental service in site where we were able to return our car we had rented from the airport. Conviently located centrally between disney, universal, and the airport about and 8$ uber.

The customer service is one of the best that I receive in any hotel before, the are really focus in the customer satisfaction.

Over priced, over crowded and too noisy! However, the area around it is very nice. Lots of fun things to do and some within walking distance.

Huge thank you to Marie Etienne who works your front desk - she went beyond the all of duty to provide me with personal service!!!

Wonderful, beautiful, cozy, all the staff was very nice and aimed to please. Really enjoyed it

Friendly and professional staff. The hotel was very clean and my room was prepared properly every day.

Loved the personalized attention & service! Grateful & appreciated.

The Hyatt Regency Orlando is the premier convention hotel in Orlando. Prefer location and facilities. Built as the Peabody, Hyatt has continued investing in this great property. If you're booking a large corporate group for a convention, make sure that you secure rooms for your executives here.

This used to be the beautiful Peabody hotel before it closed. Now it's the beautiful and exquisite Hyatt Hotel. Swanky and a nice way to enjoy your visit to Orlando if it's in your budget. Across the street and easily within walking distance to the Orange County Convention Center. If you don't want to drive up and down International Drive, you can step outside and wait for a trolley that goes up and down this busy tourist roadway.

Staff friendly very nice hotel I recommended this hotel to everyone

Great hotel! We upgraded to concierge and everybody was so nice and the food was great. Would return if the price is right!

Very nice hotel, excellent customer service and amenities.

Really nice place to stay, rooms are fabulous, awesome little things like motion activated night lights under furniture and a television built into the bathroom mirror. Really nice pools as well! Deduction is because the bathroom TV only had 3 channels and none worked. Cool idea though if it worked. It would allow watching TV while taking a bath. (They have comfy wide tubs too!)

Great hotel. The parking at $25/day is expensive but everything is top notch. Regency club @$50 /day is a great value and comes with excellent breakfast and all day snacks as well as complimentary beer/wine in evening and dessert in evening.

Big. Really big. Huge. Vast. America big. Nice pools. Easy to get to the convention center.