Peabody Orlando Hotel

Peabody Orlando Hotel Reviews

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4.5
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Be careful with this hotel. They will charge you ...

Be careful with this hotel. They will charge you $75 in 'resort fees', I feel this is dishonest, my room charge should cover whatever costs Hyatt incurs, I frankly don't care. Also parking an extra $25 per day. Would not return because of this, please be honest and don't try to scam tourists. Taking advantage of families on vacation is pathetic.

We had a horrible stay due to a poor experience at...

We had a horrible stay due to a poor experience at the on-site restaurant our first night. We tried to get the issue addressed that night at the front desk, the next day, and next evening but were never contacted by a manager after asking on 3 separate occasions. This clouded our whole judgement of our 4 day stay. Negative from the start and it only made us have negative views until the end (i.e. clump of hair in the bathroom attached to a clean towels (not mine), noisy room because of being near the elevator, no luggage stand in room, bellhops rudely demanding we use their service.) All around so disappointing. We contacted corporate and then got a pretty useless email from the manager at the location apologizing with not even a little incentive offer to redeem themselves with another stay. All in all, this solidified we will never stay in another Hyatt.

1. It surprised me that there is no recycling bin ...

1. It surprised me that there is no recycling bin in guest rooms. Water bottle, beer bottle, and clean plastic containers they all went into the trash. If you use room-service, foods are delivered in disposable containers. This hotel is giant. If Hyatt Regency Orlando can make some change, our environment will greatly benefit.
2. We stayed here 5 nights. Long story short, I don t recommend this place for family vacation. Huge conferences are held here. A lot of guests are for the business trip. Eventually, family vacation guests seem to be negligible to the hotel.

The hotel was beautiful but very expansive and dif...

The hotel was beautiful but very expansive and difficult to navigate, especially because we were only there for one night and didn't have a lot of time to learn the floor plan.

The first problem we had was at check-in, even though I paid an additional amount to have a better view they put us on the first level of rooms facing a parking lot and the top of a building. The entire floor looked and smelled as if thousands of hot, sweaty bodies had been trapped in there for several days. It was revolting. After trekking all the way back to the front desk with our things, they merely apologized for IGNORING the reservation, gave us a new room, and handed us 2 cocktail vouchers. This dismissive experience was typical of our stay at The Peabody. The entire hotel was understaffed from the front desk to the towel kiosk by the pool. I had to jump the desk just to get a towel . . . I was at the pool for two and a half hours and an employee never returned. When we checked out we did not even get a "thank you for staying".

All I can tell you is after this stay, my first at this hotel, I will never been returning unless the hotel would like to prove that this is a-typical of their resort reputation.

I recently gave this place a 3 star review but dec...

I recently gave this place a 3 star review but decided to up it to 4 after completing my stay. They offer a good breakfast selection as well as good breakfast hours. The rooms are clean and the AC can keep things at a good temp. If you are looking for something near the convention center and at a great price, book here.

We found ourselves stranded there after Orlando cl...

We found ourselves stranded there after Orlando closed the roads due to hurricane Mathew. The hotel staff said they we're completely booked. However, many of the guest that had booked did/could not arrive due to the storm. So many rooms were unoccupied. We we're left with no other option than to try and sleep on chair coushins on the cold floor. The staff refused to provide any blankets or pillows.
I am truly saddened by the careless treatment we sufered at this hotel. From now on my loved ones, friends, colleagues and I will stay with any number of other establishments that treat people with respect and understanding. Especially during a natural disaster.

Beautiful hotel that still holds onto much of the ...

Beautiful hotel that still holds onto much of the feeling and ambience of the Peabody hotel. Easy access to the OCC (Orange County Convention Center) and right across the street from the west location.

I was very impressed with the quality of the servi...

I was very impressed with the quality of the service. For a convention of over 1000 people, there were no long lines to get lunch. I could see their focus on providing top service. The staff was available within a few minutes to help with equipment issues for presentations.

We rented a cabana at the pool for a day. The pool...

We rented a cabana at the pool for a day. The pool was nice. Every other cabana was blocked off to allow for social distancing.
Luis, at the pool bar, was wonderful! He was very friendly and nice!

Very nice hotel right near the convention center. ...

Very nice hotel right near the convention center. There are plenty of dining options in the hotel, and many more just a short walk away. The rooms are comfortable for short stays. The internet access is pretty good for guests. They have a great swimming pool and grotto area. The staff is also very professional.

This place is Huge! I mean amazing ginormous! Gorg...

This place is Huge! I mean amazing ginormous! Gorgeous layout the rooms are clean and have a great space! The service is good it would be better if they would allow those who stay long to have microwaves. But the atmosphere is elegant, trendy, business professional, all in one place! I'm staying in room 2323 tower 2 for the Microsoft Ignite conference 2019. I'll be back here anytime I'm in town!

I was here for a conference. The rooms were very n...

I was here for a conference. The rooms were very nice and the staff very friendly. It is a short walk to several restaurants and there are several restaurants in the facility. The grounds were nice as well. It was a short walk to the convention center. I would say here again.

Gave me double instead of king. Wake up service di...

Gave me double instead of king. Wake up service didn't work. Shower poorly designed. Not sure why there is a resort charge in December 50 degree weather and rain. Manager did offer room credit and wine and cheese tray which was kind.

Amazing

We were there for Magical Dining at Urban Tide. Th...

We were there for Magical Dining at Urban Tide. The food was very good and the decor in the lobby and leading right up to the entrance of the restaurant was great. Unfortunately, the restaurant itself looked dated and smelled a bit musty. White tablecloth prices but regular tables. Great food and good service though.

It was decent, I didn't have a bad stay but for th...

It was decent, I didn't have a bad stay but for the price I would have expected things to be restocked by room service appropriately and the drain plug for the bath tub did not work. Otherwise it was a decent place to stay.

Went here for a work conference. The hotel was of ...

Went here for a work conference. The hotel was of course beautiful. The restaurant offerings were diverse and excellent, even late at night. Best of all was the heated rooftop Olympic sized pool. It was mind blowing in Jan to get to swim outdoors.

Very nice resort. Here for a conference. Hotel is ...

Very nice resort. Here for a conference. Hotel is laid out very well to make getting around pretty easy. Could probably use more restrooms however. Great location on International drive so there are countless dining options available. Staff was friendly and attentive. Beds are super comfortable! I don't sleep well in hotels and I fell asleep here faster than at home! Overall a great place and I would highly recommend it.

I have stayed here twice. It is a very large campu...

I have stayed here twice. It is a very large campus, capable of handling very large groups and Conventions.

This Hyatt is within walking distance to anything on International Drive, including upscale and not so upscale dining.

The rooms are well appointed and spacious. The Regency has several eateries on the premises.

I have no idea how this establishment has such a g...

I have no idea how this establishment has such a good rating. For this price, it was terrible. The bathroom had two different color handles, there was no exhaust fan in it either. There s a limit on two bottles of water a day. Get real! I requested coffee and a toothbrush the morning of my departure because I had accidentally packed mine away already. It would have been quicker to go all the way to the parking lot to get my toothbrush out of my car since it took three phone calls and 30 minutes before it arrived. The phone to call the valet shuttle is only on the 2nd floor of the parking garage. But there s signs every that day for help use phones located inside the elevator and that one calls the fire department. I can only imagine the number of times that s misunderstood. Oh and we requested conjoined rooms and were told they didn t have those but then one of our three rooms was conjoined with strangers. And we were placed 11 floors away from each other despite early reservations. Thank goodness we weren t a family with children. And the mattress are really firm and the pillows are terrible too. This place was terribly over priced for the quality of service we received.

The property is well kept, the staff is friendly. ...

The property is well kept, the staff is friendly. We were in town for IT Nation, so in addition to the rooms we were also able to check out the conference venue. It is massive. Overall, it was comfortable and convenient. The location is close to several restaurants and bars which makes getting around easy.

I attended a conference at the Hyatt Regency Orlan...

I attended a conference at the Hyatt Regency Orlando and had a great experience. The food was delicious, and the accommodations were great. The facility was clean, and all the staff were friendly. I would definitely go again.

Peabody Orlando Hotel

Peabody Orlando Hotel

4.5