Compliant product super condition despite occass beyond expectations, very fast delivery, superb responsiveness, options in more last minute, but applied despite the timing. Warm welcome and icing on the cake small gift in the package! I highly recommend
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I bought a refurbished, efficient and effective laptop, guaranteed for 6 months with invoice. The technician is very good advice and does not try to sell you unnecessary options, he offered me the best product suitable for my use, at a ridiculous price compared to new pc (Much less efficient) that we find in trade. Serious house I recommend! End of the discussion Write a message ...
I have been a client at PC PACK for years and I am very satisfied with the quality of service, unbeatable prices, professional after-sales service, you feel that you are dealing with professionals thank you bcp PC PACK
AVOID LIKE THE PLAGUE! PCPACK accepts orders, easily cancels your orders then abruptly "reactivates" your orders without asking for your agreement ... and delivers the items always without your agreement. never responds to your complaints with notorious bad faith and vulgarity add to this as a bonus a sustained scent of contempt for the most basic of commercial rules in force and of course for customers. I would have preferred to note 0, that would have been more justified.
I ordered a used Thinkpad X240 over the internet. The packaging, the delivery time, and the cleanliness of the laptop were more than exemplary: a faultless from A to Z, to multiply by 10.
Be careful, scam! Don't buy anything from eu, scam! I have never received a package, and they still have not reimbursed me for 4 months, when I called Laposte and the package is at the side of the PCPACK company and PCPACK is not coming to pick it up so as not to reimburse me. Theft, theft scam!
Purchase on ebay of a uc, it arrived full of dust, the food making a noise of hell and especially practically not called in its box, it is a shame to receive a product like that, but what does the boss this box. Avoid on ebay.
I ordered a complete computer, CPU + monitor + mouse \ keyboard. Friday October 23 at 10:30 am I only received the central unit !!! I called immediately to find out where my screen was and the rest. Nothing had left the warehouse. The gentleman I had on the phone promised me that I will receive the rest today (Saturday, October 24) by chronopost because it is a fast shipment! So today I'm going to the chronopost site and my package still hasn't gone. The worst thing in history is not that I don't get him today but that he lied to me and that they are careless! Future customers distrust you !!!
This box, we can not say shop, given the configuration, it is more a warehouse than a sales site, it is dirty, the reception leaves something to be desired and they sell obsolete equipment that even countries under- Developed people would not want to avoid going to BUT a few hundred meters away and you will get better deals.
I live on Nemours and I saw on the net the promos of pc, I went to the place to buy a lenovo laptop. Good value for money and friendly staff - seller recommended
Purchase via Backmarket, very disappointed, 2 months after the screen which turns red, we saw absolutely nothing, fortunately this falls before the end of the 6 months warranty ... I denounce it to PC PACK who tells me first that the slab is not supported in the warranty, after having resorted to the UFC which to choose, they changed their minds but this time it was not guaranteed because supposedly it was me who had broken ... luckily the customer service Black Market really ensures and Omar asked me for photos and after verifications he forced PC PACK to send me the return slip ... but it is not over, I have returned the product, obviously, I demand a refund, we are two months later, and after 5 messages sent to PC PACK I still have no transfer (I am always told that it is in progress at the accounting department, but of course ...) fortunately I contacted once again the botched customer service Market who reacted very quickly and sent them a message it quite virulent! I strongly advise against PC PACK, it is a company full of scams, who shirk their responsibility and sell you defective equipment!
I bought a laptop from PCPACK via Amazon almost 4 months ago. the computer received is like new and works very well. nothing to envy to the new material. Thank you PCPACK
Used pc ordered from them, fast delivery well packaged. However, the central computer is surely damaged by a fall, the plugs not facing the holes, and a constant clicking noise! Not serious I expected better especially that it was marked in very good condition! Fortunately, the after-sales service reimbursed me.
Despite several reminders, no response to phone messages or emails, this behavior raises doubts about the seriousness of the company in the event of remote payment or the need to enforce the guarantee
After buying a laptop recondition at pcpack via backmarket.fr that I received quickly I realize that the battery is dead and very dead even impossible to use this pc without being connected to the socket so I called on the sav to find out how to proceed I am asked to change the battery myself with a new battery that pcpack must send me I accept except that pcpack does not send me the right model of battery and now it's been 17 days since I waited I bought this pc at the beginning of confinement for work we will come to the end of confinement and I think that the problem will not be solved All that to say that I doubt their professionalism a computer saying recondition bad battery sent absence of response from sav bof bof ... For a dispute that began on March 19 while it is April 27 ...
Thank you for taking charge of my order, shipping on time received 2 days ago works perfectly and thank you for the very nice gift offered from you (Marie). Bertrand
An ad appeared at 11 a.m. As I live in Nemours I go there at 4 p.m. for the X230 at 175 euros. And the gentleman said to me I have more battery, I have more docking station and we don't even have enough for us. these people wasted my time. In fact it is a scam to make you come and sell their low-end products I strongly recommend
No error detected! they have a very good service and very good products the reception of the parcels is always at the time indicated their price and always competitive on the market my satisfaction is 100%. I am always connected to their websites because there are always opportunities to be seized, for PCPACk and them in its field, I encourage people to visit their sites and buy their products they have a better guarantee and better service in addition very affordable prices
DO NOT ORDER AT THEM, I ordered a laptop there are several keys when I want to put a letter that puts two directly there is a keyboard problem I contacted him they do nothing at all impossible to return the product nor to have a party refund! buy elsewhere
I bought a Lenovo PC, I was surprised a perfectly functional PC aesthetic condition more than good condition, after turning it on I realize that the wifi does not activate, I started to be over the blow I contacted the service client they were hyper reactive, super nice and kind, finally it was a wifi button on the side of the PC that had to be activated, sincerely he accompanied step by step until the problem was solved, very professional spirit I take my hat off to you.
Purchase in Clichy, 200 meters from my home this shop and now name change, but same staff (weird), same phone, and therefore troubleshooting in the 77, the shipping costs is for kiki or for you?
Purchase on cdiscount of a UC, but arrived at my home completely destroyed, no stall put in the transport box, madness for a weight of at least 10 kilos. Fortunately reimbursement made but with much delay, request for photos for proof breakage.
Same bp as Mr paos pascal, I come for a lenovo x230, no longer in stock and if it was in stock, not sold at the price displayed because ht. First scammers, to avoid this company, better go see the Chinese in Paris.
A pleasure to be simply defrauded by people who take advantage of the non-knowledge of their customers. I bought a computer with this company. Who knew how to tell me from the first operating problem that this is not supported. The computer lasted two days. Well done.
Bad start for my first order with the delivery of a computer that was not the one I ordered. But good reactivity from the after-sales service who, once contacted, quickly sent me a redirection label for the return of the device and called me. The right PC arrived a week later, meeting my TB expectations. PC Pack commercial gesture for the inconvenience, bag and mouse offered.
Very reliable company with many and very good products it is already 4 years that I order regularly at home after a warm welcome in their paris store in 2014. PS: Do not change anything.
Materials received not in conformity with the photos, in addition the pc was not even cleaned with a screw badly close ... Be very careful with what you order.
Excellent value. Quality equipment and often top of the range. Very good customer service. I am on my second PC with this supplier, still as satisfied.
Less than 10 months after buying a computer supposed to have been refurbished by this company, it suddenly decided never to turn on again, including when it is banked on the sector. I obviously contacted PCPACK to complain about this situation, which basically just replied: "no luck, the warranty was only 6 months, but if you want, we can still fix it at your expense" ! Needless to say, I did not follow up on this proposal ... The fact remains that I bought a refurbished pc model, I did not expect to have to give up on it less than a year later , even though I was keen to maintain it as well as possible ...
The product works very well the shipment was neat nothing to complain about there is just one point that I found disappointing is that the fan was not cleaned not serious it easy to access it is with the drums