PCEL Reviews

Terrible service. They don't deserve a star.
The online ordering format does not tell the truth about delivery times. And when they tell me that my order arrived, I go for it (I'm a foreigner) and they sold it to someone else. After almost 15 days they send me mail that my order is sold out, and that when I ordered it there were 85 in stock. They made me spend a lot of time and money.
I do not recommend it at all.

The customer service by phone is terrible, I have more than 12 calls and none have been answered. It is not the first time, on other occasions I have also had to insist many times so that they answer me on one of those occasions. They have good products, but terrible phone support.

Large number of items for sale, you find everything and at a good price you also assemble computers to your liking with the specifications you occupy

Terrible they have gone several times that they have occupied articles and they leave are on request, I mean that wave

The new system for buying is not so nice, but if you have almost everything you are looking for

It is a shop with practical and useful articles of communications and computi, good treatment and attention by the service personnel in general.

I do not know what their service is in the store, but online is the worst company I have come across, they offer products that they do not have in stock and if for some reason you buy, do not expect them to reach you. Their customer service is the worst, they never have the decency to answer you. Even though they canceled my order and promised to return my money, I've been waiting for them to do so for more than 1 month. Play it safe (Amazon / Mercado Libre) and avoid falling into the clutches of this scam company.

Wide variety of computer products and accessories such as briefcases. Parking with good capacity.

Excellent service very fast and with a lot of kindness and patience

Very well attended, fast and with a very good assortment of equipment and accessories

I do not recommend online shopping. They have no organization.

VERY CLEAN AND ORDERLY PERSONALIZED STORE, THE PRICES A LITTLE BUT BUT VERY GOOD QUALITY OF SERVICE

Without a doubt. The best computer store in Monterrey. Best prices, selection and online store.

Very good service system, very attentive, good treatment and prices

Great distributor of computer thinking, your service is very effective and they keep everything in very good order.

Pesimo careful to buy any product is not new and I happened with a lap and q q the next day I bought a fault and as the box had a speck of water and lost the warranty to be careful q q I realized that the box they want intact to sell it again to another unsuspecting like me

Great variety of equipment at good prices.
The speed of the service can be improved

Good service, only that they must be aware of the screen

Very good computer shop competitive prices only no months without interests

It is a problem to communicate, the operator answers when she wants to, I just want to ask if digital pens arrived and they can not even answer me

You find everything in technology, with the best advice, ample schedule.

Excellent place to buy the only detail is that there are always many people

Very good prices and knowledge of the staff. The attention can improve

Good prices, variety of products, and excellent service. Perhaps the best electronics store in Mty and metropolitan area

Good store, the service is somewhat bureaucratic and slow, but they have many articles.

I always find the products I need and at a good price

Terrible service ..... I prefer to pay a little more and have quality attention and service

Good prices on electronic products for PC. The only thing I don't like is always very crowded and in the store you feel tight.

service, regulate, the guarantees are NEVER valid even if you take them in writing the guarantee they provide you, if you pay by credit card be prepared to steal, and if you ask with payment against delivery your orders never arrive.
The truth is that it is better to pay a little more for the products somewhere than to buy with them.

I was thinking of going ....

I won't think about it anymore I won't go after seeing the negative comments (most).

I don't know if the experience of others was different but at least with me at PCONE they have treated me super well. I am sure that I will continue to be their clients.

Excellent store to buy everything for computers and accessories has very good prices

Excellent service and have a wide variety of computer parts.

Friendly staff and the way to serve you is very efficient. I bought an external hard drive two weeks ago and so far so good. The prices are very cheap.

Excellent place to buy computer equipment and accessories.

Very good service and prices. But something away from the west zone

Excellent prices, lots of items, good service in the place (terrible phone route).

Great variety, only if it's the first time you buy there, arm yourself with patience since it is a winery and you are served by a consultant, so you can wait

Terrible service. They say they do not have the phone number of the person who distributes things and what works there.

BAD SERVICE, DEFICIENT PERSON, ALREADY ANSWER OR GIVE THE FACE

Little staff and long lines; and in delivery of merchandise they pass but they do not appear on the screen only that you are lucky and they tell you then it happens like that.

Terrible customer service. I do not recommend it They give you more problems than they take away and sell used items as if they were new.

Very good place to acquire technology. Sometimes employees do not know, so you must be aware of the cause, that is, knowing what you want to buy. Good service online.

Decaying company, bad service and attitude of those who attend, delayed to validate payments, more than 2 days to validate a payment in paypal, better Amazon.

Terrible service, both physically and over the phone

They have an unresolved month of order delivery with items supposedly available within 24 hours. In the attention chat they do not solve anything and hang up the calls when they dial.

Terrible service, they always lose payments, they assign you executives without knowledge, they delay order delivery too much.

The truth is that you have to go to the south side if you want to pick up your equipment and its customer service is not very good but if you know what you are going to buy hardware, then buy

Great prices on everything related to computer and technology equipment! As well as excellent service hours, the staff is friendly and provide advice on the products they offer !! They also have good warranty coverage! Although no cash is returned. If not the product change they do it to the customer's satisfaction !! How much place with free parking !!

I never buy anything from them again. I have the receipt that they have already charged me and they tell me that I have to wait for it to be reflected. The online page gives you the option to go through it or it will arrive in 1 day and you go and they tell you that it is not in stock and that they have to ask for it from the supplier. Lousy fully reactive service

Very good products, services and customer service lacks a bit of agility

Although they manage good prices on their products, their service in the store is very inefficient since long lines form and waiting your turn makes you lose more than an hour. I thought that ordering it online was going to be better, but quite the opposite: eleven days and I have not received anything, my tickets are not answered in SAC and the phone is not to give me a status either. The worst experience I could have had

Excellent service both online and in physical store

In the past it was a good computer store, now it has fallen in quality

They do not need to go to the store to buy they can order it online or separate what they want to get pay and pick up

Something chaotic. You waste a lot of time in rows.

Very agile and fast the friction, very careful how they handle everything

Good offers, you find easy and fast what you are looking for. Good attention and location.

Terrible service when having problems, they DO NOT solve you, they DO NOT answer you,

Good place to buy electronics but no months without interest

Wide variety, good prices and fast and friendly attention

Recently I went and I liked more how was the place before, where you could see the products and compare them, now you have to go with an employee who will make the order and give you a ticket to go to pay and collect and everything that is in exhibicion are printers and voltage regulators, very few things to look more like a warehouse

Good service excellent variety in computer and printing and cameras at a good price

I do not recommend it. They use rebuilt parts, take a long time to guarantee, and also test new products, and return them to their box.

Terrible service and attention. Without exaggerating, if you do not know or is the first time you visit this place they treat you as if they did you a favor by selling you or serving you.

Wide variety of products at excellent prices, in addition to having a very good website that I think optimizes a lot of time to buy

The best place to buy your Gadgets and technological equipment