PCEL Review

The way to attend very quickly and very friendly and abide by the security measures and make La Susana save

I placed an order for some things for my laptop almost a week ago, and they never arrived, I spoke to know when they would arrive, and they tell me that there are still another 2 weeks to go
Better already even if they arrive, I'm not going to pick them up
Terrible service

Fast and excellent service, affordable prices, I found what I needed

My main hardware supplier, has competitive prices at the wholesale level, the only detail is that you never know for sure if the pieces you occupy are existing, which can be cumbersome because you must change your order at some point.

It's a good place to compare computer equipment and accessory the only bad thing that seems to be dump everything is cluttered and disorganized.

The organization changes at each visit, recommendation: know exactly what you want or buy it online

Good place to buy computer equipment, there is no exhibition

Excellent place to buy computer equipment. This somewhat expensive for the VAT, but worth every penny.

Technology store where you can get accessories or equipment at a good price

The attention is good, and the variety of electronic and computer products is quite good .. the prices are the best !!

Terrible,
They are not responsible for administrative errors, they are wrong and they simply wash their hands.
You really DON'T HAPPEN TO BUY WITH THEM
THEY ARE WHAT FOLLOWS.
They do not even have an area of attention, they are the same as the CALL CENTER and only say that they pass you with another area.
HOW GOOD REGIONS ARE RATS.

Excellent store, now cellar but online shopping is efficient

The worst online shopping service, nothing advisable to buy here

Bad service, I made 2 orders in the day and they were canceled, I lost the product offers and they tell me that I have to make the order again but without the offers that were, very bad for you, I had a good buyer's history but when passing This I think I will look for another store that can make an order more than 2 times a day, I did not like the way to cancel my order

Excellent service, find what you are looking for at a great price

Good prices and good assortment. Not all available in store.

Here you will find everything you need to build your PC and at a good price

You find almost everything in computing and technology, you just need the staff to be a bit friendlier and more helpful.

They publish things that they do not have in existence or the return. It is practically a warehouse where you can not prove anything or see anything but boxes!

Currently the store has declined a lot. I do not know if we could keep calling it a store or it's just a warehouse. If you want to go "snooping" now it is impossible, since it is like a warehouse with a counter where you ask for something, they give you a note, you pay for it and it is ready, it is impossible to see the products they have. Another problem is that I think they have very few products, since, at least the items that I went to buy, they did not have them and it was necessary to buy them under order of 3 to 5 days. In addition the attention to the clients on the part of the sellers leaves a lot to be desired.

4 years ago I liked this store, but I think it is not worth it now.

Pleasant big place with a lot of merchandise has parking

good prices
The format of the store changed a lot since it is only online or with an assistant that makes me feel a little crazy since I was used to going and physically seeing the items

You get everything and with the best prices. Sometimes it is cheaper than Technology Square

I think they have a lot of variety of products and good prices

Excellent only some prices that are more competitive ..

Good offers. Variety of products. They just need to print some shift system.

They had a good service and this worse and worse, they do not serve customers, they ignore the shipments.

The establishment was quick and smooth, but its local shipping does leave a lot to be desired.

#aveceshayavecesno pos very well located but it lacks more accessories and almost always those that have sold online are sold out

The best thing is sometimes to have in your hands what you want to buy or be able to choose in physical and here you achieve it

The place is not very pretty per has of Everything!
Here I buy all the parts to build my computer that 4 years later still works super well!

Highly recommended, Good quality and very good prices

Excellent attention and the best prices! 100% recommended

Very good offers, fast and fluid attention. It has a very good variety of electronic products and accessories.

bad telephone attention take a long time to answer and they pass you with another advisor when they don't know the characteristics and compatibilities and to top it off they no longer have assembly service but that if they sell you the parts

Whenever I think about buying a computer, the first thing that comes to mind is PCEL. When you see the prices and compare with Best Buy, Sanborns and even Liverpool you will never want to buy some electronics in these stores more than in PCEL. I have bought two equipment with this company and I have always been very calm with the guarantee they offer and the price.

Very good supplier of computer equipment and accessories in Monterrey, they have good prices and quality products

Bad customer service, the employees hang up on you, I called several times, I opened several chats and they did not help me solve.
Too bad, we have bought many computers with them but the service has been declining.

In electronics and computing it is the best but the staff lacks a lot of attention to the customer so it went bankrupt in all its branches but they have very good variety in what you need

Good variety of products and at a good price, better price than in other stores of the same type. You can also order online.

If you are not in a hurry, it is a good store to buy items at a good price, but if you need them quickly, I really do not recommend it since my order after the payment is credited, they sent it to me a week later but still the people with whom you communicate they serve you well although sometimes they don't answer the phone

The best computer shop in Mty, they have everything and at great prices. Here you get Laptops, Desktops, computer accessories and even TV screens.

One of the best places to buy computer equipment in Monterrey and its customer service is excellent.

You take a lot of patience, you come and take a number. Too slow .... The boys attend you, then go to the cash desk to pay and when you leave they ask for your ticket. In general you find what refers to technology.

Due to the pandemic, like so many other service centers, you have to wait in long lines but the service once you pass is very good and fast.

Immediate delivery of products, although their staff lacks training.

It seems that they expect their customers to be afraid to dial by phone and do not even bother to have someone answer it. Dial 15 times in the 3 hour period, they never answered, and the only time someone answered me reluctantly I hung up in mid-sentence. So do not expect to be able to call for any questions, they will have to go see if they have a product in store or if they were just wasting their time.

Very bad customer service. They believe the last coca in the desert.

Fast service, although they've already got the concept of the auto shop ... you have to contact someone for any type of sale ...

Terrible telephone attention. In the best case they answer you after many attempts and when they pass you with the department you requested they simply do not attend to you and the communication is cut off. Supervisors or managers should pay attention to this aspect as it gives a very poor image of the company.

I love Tecno and that place has everything and I was fascinated

Well the advisors, all very crowded, you have to know what you are looking for. It has parking and they do not charge.

For small things like external hard drives is fine. I recommend checking the articles before on the website. It is necessary to take turns since one arrives to be attended by one of the consultants (the articles are not on display but you choose them from the website they have). Once the product is selected, it goes to boxes, it is paid and then it is picked up at another counter next to it. I had to be treated quickly, and I already knew what I wanted to buy and the price they had. They do not use bags to deliver products. They give you two tickets, one signed by you to deliver to the guard and another of voucher. The guard very friendly and attentive. They have a billing module right there at the entrance / exit door if you want to do it before you leave.

Less and less attention, how can it be that if I am going to change an external hard drive that took 1 minute, I had to wait 45 minutes because the one in front of him failed a component of his pc and they disassembled it and checked it at the moment, separate the areas for more effectiveness.

Good assortment of merchandise, I like the purchase process, good prices and Offers!

Because they have good things at competitive prices. P.S. Asfo rulz

Excellent place to stock everything related to computing. Easy access.

Good service and it has a well organized system. However, they lack to have products in stock. I had to wait over a week for an 8GB RAM to arrive.