PCEL Reviews

You have good prices and good product availability and I would give them 5 stars if it weren't for the great difficulty of communicating to customer service and guarantees.

Great variety, but staff support is required not only from the machines to self-manage

They have a variety of components and a good ordering system. Only some workers take a long time to attend you and they are seen doing nothing.

Excellent place to buy everything related to computers

Excellent treatment I went to tell them that I wanted a gamer computer they gave me everything I needed and they built it very fast, very good quality and clean work the computer has never presented any fault

They do not have variety especially if you are looking for a plate from a few years ago, they only have new ones and the thermal paste is on request because they do not have in inventory

Reasonable prices ... Fast and efficient service ... items are found that in other more recognized technology stores you cannot find

Very good shop and excellent prices on most things. Very good parking and excellent location. The bad thing is that sometimes online orders take longer than they tell you.

Super delayed the process of purchase, and guarantee or say, they returned to their beginnings as warehouse delivery, you have to be an expert in what you look for on your page, so if you make orders it is better that you see it first on your page or characteristics so you know what you want very slow processes to deliver material

Good place to acquire Technology, give advice, the store is somewhat disorganized and there is no security in the parking lot

I made two requests on September 11 and 12, in the publication it said that it took from 2 to 6 days and it is quite an acceptable time, the case that today, September 27, even the tracking guides have not even sent me, they argue that It is because it was made to order, anyway even in my order it says that from 2 to 6 business days. They do have good prices but they are not clear on their delivery times.
I edit. On September 29, an order arrived and today, October 20, I still haven't received the first one.

Very bad service, slow, they do not solve anything, misleading advertising, shipments delayed in your store and already delayed in your facilities blame the parcel when even payments take 3 days to process ...

Too much process to buy an item, complicate the simplest.

Before you could see the items, today is just a warehouse where you can buy, operators are in a hurry to attend so that what made PCEL special was lost. It is more useful to buy on Amazon

Excellent electronics store, they have a wide range of products at a good price

Here you buy parts for your electronics, they sell more to wholesalers and so sometimes if you just go for a piece or so they do not serve you so well.

Terrible service
They notified me that I could pick up my order, I have made two returns and they still do not have it there, so they notify then that it is ready.

Good assortment, difficult location to access if you go on foot

The service is very good and the workers seek to help you as much as they can.

An excellent place to buy products related to technology, if you want accessories for your computer, or upgrade your current desktop computer, or buy a new laptop is the right place, every week or month they launch different offers, for greater security Send to your email the data of the purchases that realalized ...

Excellent place for your current articles in technology and in the assembly of computers from basic to gamers

Find good prices on electronics and perepericos, but the people who take your order have their dog faces.

Basically the local is a meeting point for the purchases of your page.

Thus, I highly recommend visiting their page, shopping and only arriving at the store to pay and collect.

It should be noted that it has a wide catalog and non-exorbitant prices (its computers and components are cheaper than Waltmart and, obviously, Bestbuy) but they will never arrive at these stores when they have real promotions.

On the other hand the accessories use the previous logic.

Although, if you arrive without ordering online, they have advisers who start to place your order and only pay and collect.

It is a good store, but I insist, see the page first (everything is there).

terrible attention, waste of time to consult shipping reports, they need to improve their page, a service that leaves what you want.

Excellent assortment and super prices, the attention is regular, I recommend you go if you already know what you need, because they no longer have display systems.

I made an online purchase, the payment was made to my card, it was paid to a Paypal account at the establishment, however they inform me that the order payment is not reflected so they cannot proceed with the order. I contacted an employee via email who, before, had contacted me asking for extra information since they asked for extra information for security reasons, to date they have not contacted me.

Excellent provider in electronics and computing but the service is not given, it seems that they are doing you a favor. :(

Terrible attention and collection process. There are many workers and cashiers and they still end up not attending on time.

The service is good although sometimes in the boxes it is a bit slow. The prices and variety make it worth going to this store.

I made a purchase of a Ram memory. The attention of the advisor was very good and the quality and price of the memory is fair. Also, immediate delivery. I highly recommend it.

Good place for purchases of electronic and technological devices, good prices in relation to product quality.

Excellent store, you have to be hunting deals per week tends. To change prices very drastically

The truth is very well-stocked and organized good deals and do not delay. Regards...

Terrible service. Avoid the bad time that you are going to experience. They do not comply with the delivery times, their page marks the next day and from here to which they validate the payment they say that it is 3 business days, that is, a total of 5 days. They want you to do your job, validating the payments. If they don't trust their collection system, why do they implement it? Terrible customer service. Nothing to do with the big internet sales sites.

Very well stocked, sometimes there are good offers.

It's faster Just go with the clarity that things want to buy

Good assortment in computers and components for this taste

They always have everything I occupy, and in spite of some advisors they seem a bit tired yet it is a good service

The product did not arrive, they ran out of stock and it took me a long time to return my money, the attention to sales must be said it was bad very bad the attention phones late 40 minutes waiting in line to answer me, they are friendly but they do their job bad

It is better to buy online but if you are going to go the attention of executives is very good.

Very good prices, and you find technology that you can't find anywhere.

Terrible, don't buy from them. I received an incomplete order and they were never held responsible. See the other comments of people who happened the same. I do not recommend it.

Excellent service as always, now everything is much faster

Well, the really bad service takes almost 2 weeks to send your articles, then you try to see what is happening and the only thing they know how to say today comes out and from there they do not take you out of pity service now I remember why I stopped shopping with you ...

Good prices, the attention leaves a little to be desired but what bothers most is that many products are priceless, so take your list from the online store to avoid battling.

For service in the before the service attention and availability of products leaves much to be desired

My place to buy quintessential computing. If you don't know about computers, they give you assistance. But this place is not a department store it is a warehouse

PCEL
especially the majority of offers that most of the things you have bought are thanks to pecel The package and promotions are incredible

I recommend the high range of accessories for your computer or mobile phone

The bad thing about this place is the Estenas row and that it is already too dense that this way to this branch

I think it's the best thing to buy PC parts, there is more variety than elsewhere and the price is not very high.

The best place to buy electronics in all of Monterrey, super cheap. The localeros of the technology square come to stock up here and resell more expensive. Better come here

Wide assortment in electronics and computing at prices unmatched by other similar new product stores. Many years of experience and selling quality forged its reputation since it was a warehouse practically next to where they are now located. They have very good offers and a fast and effective delivery service. It is highly recommended to be subscribed to their website in order to take advantage of the daily offers that include everything from a cable and connectors to complete computers and electronic equipment. Wholesale and retail to all audiences.

Always exceed my expectations, excellent items at a great price, the best of all is that they are original and guaranteed.

Excellent prices, good service and variety, the only bad thing is the Caja, they make you wait a lot

Excellent assortment and prices, great variety of brands. Good attention, you can pay by credit card.

They have a good system for the Covid perooouuuu ... The line before entering the store the sun hits you and you get a barbarian tan, plus you do not hear anything when you talk to the person through the booth and right now they have nothing in store everything is on request

The best place to acquire technology products, excellent prices

I went to the store, they treated me right away and I went out there are bigger setbacks. Very good service.

Ah, it has declined a little over time, they don't have so much variety of products in the store ... but they have a good price and they have a good parking place and the workers help you with your technical questions

Prices change radically from one day to the next, very limited stock. I have bought hundreds of thousands of pesos in products from this company but only because there is no other, if there was another local alternative I would change it immediately, it is very annoying that half of the articles on the website are not really available and with one That this does not stop your entire order until you get in touch to solve the problem, because they do not even bother to notify you. The articles disappear randomly from the page despite the fact that it marks that there are many in stock, some reappear with a much higher price a couple of days later so it is almost impossible to plan purchases in advance. I have had to place an order and when I pick it up some of the products are no longer available so you have to take turns for an agent to change your order. For my last purchase, I wanted to place an order for a product with a value of $ 16,999MXN and they canceled the order because according to "you cannot make orders of more than $ 10,000MXN with the payment method I chose" despite the fact that with that same Payment method I have paid orders of more than $ 30,000 previously without problems (I even paid for a larger order just a couple of days before that situation), and when I went to the branch I found out that the product I ordered for $ 16,999 now It is listed at $ 21,000.

I've been waiting for a refund of 999 for a month. I bought a couple of ram memories, which they charged me so that the next day an e-mail would reach me saying that they had no stock. Really, look for other options, Ddtech, Cyberpuerta, Mercado libre, Amazon, but definitely never Pcel!