We just had our AC split unit in a 3 story building. I have to say that Alfred at Atlantic avenue assisted and made this a smooth and easy process I will be back and will make sure I stay away from Home Depot
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Excellent customer service and an awesome personality. James was extremely helpful and very knowledgeable about all the new television technology services!!!
We worked with James Alexis at the 590 Atlantic Ave. location to purchase kitchen appliances for an apartment renovation. James was knowledgeable, thorough and a pleasure to work with!
To whom it may concern I like you to know the moment I walk into the store Eve warm bright smile lead mother and I to her .. The awareness she that displace has been like no other I have deal with over the years at PC.
I've been a customer for over 10 years. Feels like a huge chain but with Family business service, and good financing options. I love this place all around. Five stars
I hate shopping for anything and I like things to be fast and straightforward, the manager... yes the manager Steve welcomed me and immediately asked how he could help and escorted me to the correct section introducing me to one of his team members who helped me get in and out!! That s great customer service in my eyes! Well done guys appreciate all your help and will def come back to you and your store!!
My experience at this P.C was ten times better than any other P.C I have visited. I especially enjoyed the help I received from the manager Neil. I would recommend visiting this store to any of my friends for any of their needs, electronically or otherwise
My father and I came to buy a LG 50" 4K HDTV today along with a wall mount and a 3 year warranty. We were served by employee Garl Robinson and his service was top-notch. He was quick and efficient in terms of getting us our items, informing us on the different warranties available for purchase and home services regarding the TV. I look forward to having Garl serve me when I buy a TV for myself haha. Keep up the great work!
Shoutout to Javier for helping me find the right air conditioners for my apartment and sticking around until the building closed so I could replace a damaged unit with a working one.
Garl and Russell was very helpful. Garl explained to me everything I needed to know about the products I brought. I will buy from them again. Great Service
Very enjoyable experience shopping here. Good selection of wide range of products, competitive prices (watch for sales!), and very helpful staff. I ordinarily hate shopping, but PC Richards makes it fun.
Just stopped by to inquire about the price of the Nintendo 2dsxl. It seems like if you're not buying or applying for the store credit card the salesman all ignore you. Until at least they're tired of looking at you wondering around their store, now they take on the ideology of "alright I'll be the one to get rid of him" attitude, now here comes a sarcastic Chester cheese grin/smile, "can I help you with anything today". Like as if I was here yesterday or something. Then, when you state what it is your looking for you get referred back to the original person you bothered/asked earlier. Who still looks (busy) and uninterested in assisting you. Upsetting. PC Richards and Son, get out of the dark ages of salesmanship, or hire people who give a damn about their job. no pun intended, but that evening I was approved for a Target credit card, needless to say thanks for steering me to my purchase.
I always have a wonderful time shopping at P C Richards.Don is a excellent sales person, very knowledgeable about his products and always try to get you what you need. Keep up the good work Don.
BEWARE OF THEIR DELIVERY SERVICE! The store and prices are fine but increasingly over the last few years, the delivery people arrive with a large appliance with bewildering reasons they cannot install it or get it up the stairs- the last delivery of a washer dryer cost me 3 afternoons, and ultimately $200 more dollars beyond the delivery cost I had already paid to get the job done.
Sam, Beyruti took his time. Helping me find the perfect size TV for my living room. He also explained today's technology which is incredible Just want to say thanks
PCRichard is great! They stand behind their sales and are reliable. Special thanks to Tania who has provided exceptional customer service for more than 15 years!! Thanks Neil for your assistance!
Vincent. Gave great service and he new the product very will and he was so great that he brought it to my house now that's great service any I come to purchase any item at PC Richards I will come. To Vincent
My experience at PC Richards was great I must say Kelly was very helpful and patient and really helped me get the computer i will be shopping again thank you PC Richard.
Today I shopped in the Atlantic Ave P.C. Richard & Son Location, I was helped by Tamara & her manager James they were very quick, knowledgeable & very professional. I ll shop from them anytime & will recommend them to my friends. Love the customer service.
This was my first time with them and will be the last time ever.. ordered online and had a really bad experience with their customer service staff, had asked to cancel an order and the rep confirmed that the order was cancelled but they still charged my card and shipped the product 2 days later, when I called to check why this happened, they had no clue. Now I will have to waste my time again to go through their return process, which will probably be another nightmare I unnecessary have to deal with.. Based on reviews, It appears people who walked in-store had better experience, so avoid them if you can't walk in to their store..
Ricky and Don Davis are two wonderful representatives are PC Richardson. They assisted me to update my account even when I got frustrated. I would recommend that location to all my family and friends.
Very knowledgeable and informative in the Television needs we required. Great at putting us up to date in reference to the New QLED TV Models. As well as, proficiency, in all aspects of the appliances and accessories. This was extremely helpful, due to the amount of time that we spend at the office. we can t thank you enough!!!
The customer service is amazing, I had this one worker Garl, his name was, and he was absolutely patient with my questions on the Beats headphones and comparing. Got the one that was right for me. Definitely will come back for future purchases.
Wow ! I must say, what a great experience at this location! Everyone was extremely nice and made my family and I feel comfortable and safe while shopping!! Thank you
Always the best! 100% reliable. P. C. Richard & Son Just awesome! Best price I could find. Have used this place before and will use them again. All the info you need to know to make your decision. Descriptions of items extremely detailed. If you are unsure of what you want or if you know what you want but may not be sure if its compatible with your existing equipment, their staff will surely help you make the right decision.Always a pleasure I just love doing business with these people I have never had a bad experience with P. C. Richard & Son, and I have purchased a lot from them over many years
Ulvin is one of the best stock guy I have ever met. He makes sure the product I have bought is in good condition. He is very nice and patient. And made sure this was the item I wanted as well. He is the best.
Service was okay but 1 sales person tried to grab my account meanwhile ran to help others. But next guy came along and was very nice even helped me to take stuff to car
I came in for headphones and the salesman Garl helped me with a pair of Bose headphones! He took his time and helped me alot. Will always be back for him!
have shopped there since it opened... the store manager, Neil, has been there since DAY 1 when he was a salesman and sold me a new fridge over 12 years ago,and still greets me when he sees me in the store whenever I shop or bring my friends over to make a purchase. the store is clean, the staff knowledgeable and I never walk of of the store unsatisfied, even on big "sale" days. Would Definitely recommend people come shop at this PC RICHARDS location.
I shop at the gateway store and heard my go to manager left to work at Atlantic Avenue and where she go I go. I stopped in to get a router and AC and demora helped as she always do So happy she's closer to me Very professional and best service hands down Thanks demora
Carlos is always helpful and patient with me and my Moms. I can always rely on him to be honest. He values all his customers and does his best to make them happy as well as gives deals when he can. I can call or text Carlos anytime and he'll get back to me. He has Excellent Customer Service. He's become a friend over the years.
I had an amazing experience at this PC Richard & Sons store. Kamal provided excellent customer service, from helping me choose the best washer/dryer for my apartment, to anticipating my equipment and delivery needs, and being responsive at all times of day. He even helped me to switch out my order when I realized I needed a smaller size than I had anticipated. Could not be happier with Kamal or with the company.
My old clothes washer died on Tuesday. By Wednesday morning a new one arrived; they removed the dead unit as promised, seamlessly. Most important, the salesperson actually not only didn't try to upsell me, but helped me select a significantly less expensive machine of equal quality. Very pleased.
I always buy my electronics here they are helpful and they know there stuff they tell you straight what to buy and not what to buy and I like that I have never had a problem with this company
Ive been to a couple of the P.C Richards in brookltn and i have to say that Atlantic is by far my favorite store. Demora really made my experience something to remember. Super friendly and hard working as well. She's amazing.
I came to buy a mattress at PC Richards and son. The salesman that took care of me Danny was wonderful, he took his time to explain everything to me and his undivided attention is incredible. I recommend him as a salesman please let Danny take care of your purchasing needs.
Mr. Charles from the Atlantic Avenue store in Brooklyn is the best. He is always helpful an very knowledgeable of the products in the store. He is my go to salesman. It's a pleasant to have a salesman who has patents with their clients