Easily my favorite hotel in San Francisco. Excellent staff, the amenities are excellent, and they even updated the elevators for optimum efficiency by letting you dial up which floor to go to and one of 6 elevators will arrive just for you (or a group of numbers that align with the requests). Love this hotel!
Went to Kin Khao restaurant. Very pleasant custom wooden tables there, and a great slanted street view. It was awkward having to get a keycard to use the hotel's bathroom. Otherwise the food and drink was very pleasant (although I don't know about it being Michelin star level). Definitely try the dirty tomato sauce. Green rabbit curry was also great.
From what we can tell, there's no room service. Though, the concierge was super helpful today though trying to navigate us to the Golden Gate bridge. Great start, nice room.
Amazing views from the room and great hotel service. The maids went above and beyond. Also super comfortable rooms and beds and everything. We got a noise complaint but deserved it. Also kind of a sketchy neighborhood but nothing you wouldn't expect from being near the tenderloin. Would definitely stay here again
Worst customer service ever, I called in for extending a reservation and got redirected 3 times, gave the same info to 2 people with no one to help me extend my stay
Great location. Nice corner room. Nice hotel.
Expensive parking! $55/night.
Very central location. Clean, modern hotel and very helpful staff.
I was here for the big Salesforce conference called DreamForce and this hotel was walking distance to everything I needed. The staff are friendly. I only gave it 3 stars because they do not offer room service and I need good coffee to start my day.
The breakfast here is very expensive. The room lacked USB charging ports. Otherwise fine.
I always feel welcomed here and happy to visit. The bar options always please as are the eager bar servers. The happy hour is super great and the bar bites compliment the libations and the wallet. Whether I'm visiting, lodging or just stopping for a quick drink, I'm never disappointed. PARC55, you got a loyal patron in me. Let's make it a double, !
Lovely hotel with a lovely staff. Very helpful with recommendations and directions. Highly recommended.
The service is fantastic and the hotel accomedations are great.
Great hotel with good priced excellent inexpensive breakfast.
I came to drop off an item that a guest left at my home. The hotel would not hold the item for me. They did not have the man's name in their system due to an issue with his company making the booking. Instead, I had to wait 45 minutes until the hotel guest could come and claim the item. The lack of flexibility in the hotel policy was disappointing. To the credit of the concierge that was assisting me, she did try several different ways to look up the guest and I did not know the company for which he worked.
Very good location Rooms comfortable and clean. It is worth looking for a room with a view.
I was visiting a guest at Parc 55. The rooms were clean and the elevators were quick
Good hotel in a good location. A little impersonal because very large and charming decoration. Here is the view from the 8th floor.
It is a nice hotel with lots of ammenities and large, quiet rooms.
Very modern accommodations! This place is very hip and uses innovative technology and design principles to deliver a great experience to their guests.
They accommodated the entire University of Arizona Pride of Arizona marching band when we went to the Foster Farms Bowl last year, and for that I am forever grateful.
Great hotel. The bar down in the lobby has some good cocktails. Room was clean and comfortable. We got the upgraded view of the city in the corner. Really the only reason I am knocking it down was the parking. I get it you are parking in the city. It is gonna be expensive but $70 to park overnight was ridiculous!
My husband and I are staying here for 2 weeks. Room is average, bathroom is roomy but there isn't any dresser drawers to unpack our clothes. Difficult to live out of a suitcase. This is a hotel and accommodations should be provided so people can stay comfortably.
very central and convenient location, does not have room service and a bit big and chaotic. reasonably priced and very polite staff
Very cool hotel with an interesting architecture to the exterior, rooms are sized appropriately and comfortable and almost every room has a bay window, cool in room tablet, good tv, wifi available, staff is friendly and helpful, AMAZING dining at Kin Khao on the lobby level, Michelin starred Thai restaurant. Walking distance to Union Square shopping and mere steps from Powell Station.
Met there for a tour pick up. Hotel seemed nice. Great location.
Very nice hotel with friendly efficient staff. Near to Union Square, such much within walking distance. Rooms are good size and room rates quite reasonable. Parking costs are very high however at $76 per night and valet only. Elevators operate differently with no floor buttons in elevator cars. Instead you enter the floor you wish when calling for an elevator and the screen displays which lettered car to board. I would stay here again
I think that the hotel staff are very biased!!!!! As soon as i walked in, it felt like i had the wrong place... Hotel staff there act like they C.I.A ijs you never know who someone is or who they know... You should count your blessings and change your approach
Rooms are nice, views are good, overall clean hotel. Stay are also super great and love the texting option. Although the wake up call was an hour and eighteent minutes late...
Quite expensive hotel, also breakfast is quite pricey, but fairly normal for San Francisco. Large room, comfortable beds and a large full HD TV with a large selection.
I had sent the package to the hotel in advance, but for receipt I was instructed to go to the Fedex counter inside the hotel. When I went to Fedex, I received $ 10 as Handling Fee for each package received, and received the package. I was surprised to find out that my hotel in Japan didn't charge my baggage claim fee (Shipping Fee was a paid package). . I will share the experience of that w
We stayed at the hotel and it was great. They had a very great staff, especially Nizzy and Rebecca. They were very helpful.
The hotel is situated at a convenient location in San Francisco. The conference rooms are good and the rooms are well maintained. The hotel is in walking distance to Union Square and several other hot spots in the city. Overall a good and satisfying stay.
Location is great, but expensive ... I did not like that to receive an order you have to pay a value per pound (weight) of the package
A great addition to the Hilton properties in downtown San Francisco. Very clean and modern lobby, great bar and restaurant. Staff is outstanding - extraordinarily helpful and friendly. Great location. Will definitely return.
The lobby was prettty nice. Ate at Kin Khao which is on the opposite side of the hotel entrance. Wings were spicy, dishes were delicious, and drinks weree cool. Staff service was great as well.
so disappointed in the Cable 55 restaurant at this hotel. I just sat for 20 minutes in a relatively empty restaurant getting ignored by the waiter who was busy serving the only other 2 people in the restaurant. I guess they had to share the silverware? So disappointing and insulting. I'm hoping this isn't a pre-lim to the rest of my stay at this hotel. Have to go...Burger King is across the street, maybe I can get service there.
Not the greatest location or value, but very nice rooms.
Didn't spend much time at the hotel, just here for business. It was fine
My company book to this room for me to stay in while traveling on business they were taken for quite a ride on the nightly rate but we were desperate and there was nowhere else to go last minute but considering what they paid I expected a lot more than what was provided the room seemed pretty outdated and it was a very No Frills accommodation. Waited about 30 minutes to check in and the people in front of me we're big babies and giving free breakfast and all sorts of complimentary things I didn't complain and waited my turn and I got nothing I guess as they always say the squeaky wheel gets the grease. Came across several insanely obliterated drunk girls clutzing down the hall but couldn't even stand up and then upon catching the elevator down to the lobby was greeted by puke all over the place. I wouldn't return or wouldn't recommend.
Excellent service and great commodities, I would come back.
Great location. Not a renovated hotel. But good practical and clean.
I had a room that had a great view of the city. Excellent service from the staff. They were all very friendly and helpful.
Great staff members who are very helpful and knowledgeable about the area and share information that will help make your stay enjoyable. They have great suggestions for places to visit, shop and dine while you're here. I would suggest walking everywhere in order to really see the city and use public transportation for longer distances. Parking downtown is very limited and driving downtown can be very difficult and stressful. Parcel 55 is very convenient for a central hub and starting point for your journeys.
Stopped by to meet a friend. The lobby was decorated well and the staff were helpful.
Rooms were clean
Beds were awesome
But desk agent needs to be retrained HILTON'S policy for their Diamond Member. She embrassed me.
She was curt.
She did not have clear understanding of Hilton's policies.
Worst experience as a diamond member on a Hilton Property .
Because of the rooms, their rooms it gets 3 stars.
It's OK hotel
But breakfast is way too expensive, and neighborhood is not safe at night
Great rooms great staff.. parking is very expensive so you can park just around the corner for less
Waste of money. Staying here currently for a work trip thinking for downtown San Fran this would be a nice hotel. I've stayed at Hamptons in the middle of no where that were better kept. Dingy and doesn't even offer room service. I'm a Silver member but would rather stay at a Marriot than this place.
I really like this hotel with the exception of the room lighting. They need to improve not only the bedside light but the desk light as well.
Our first trip to San Francisco. We were here with the company that we promote and were part of a large group. I called about a week before we arrived and told them it was our anniversary when we were there, and I was assured they would take care of us. When we arrived, we had an excellent room with a 180 degree view of downtown, and later came back to our room to find fresh fruit and chocolate covered strawberries. The staff has been superior throughout the duration of our stay, the hotel is very clean and modern, and is central to a lot of downtown attractions. Definitely a great place to stay!
The location was great. The rooms are okay...comfortable bed and sitting area, the tub and shower were very old (even in our "deluxe" room). The biggest complaint was the noise; the rooms do not seem well insulated as far as sound goes. Further, the service was just okay; there was a phantom charge for parking (we took the train to the city) and room service was not available at 10:50 pm on a Saturday night (they explained they had closed the kitchen for the evening). Bottom line: okay stay, reasonable price, great location, but would look for something different on next trip.
Nice hotel and location. You just have to wait so long on their checkin/checkout. Wish they can fix that. So their guests don t have to wait that long. Since everything have been paid online. All they need is your ID to verify your identity and hand over the keycard. The valet parking is super expensive! Rated @60/day. Thought I was going to have a heart attack! At least a good rate for your guests who use the valet? Tsk!
Please be careful , new worker love kids , very famous in New Jersey and Florida . Mr D. Lemon love young boys and girls .
The actual news is that I was not in the hotel but only in the barbary coast coffee shop
Amazing city location for attractions and shopping, food and sightseeing.
The lobby bar features a solid cocktail list and has ample seating. The lighting was a bit over-bright, but otherwise the ambiance is fitting for a pleasant evening over cocktails.
The hotel is located right in the heart of the city. The shopping malls and restaurants are a short walk away which makes it so accessible. The staff here are amazing and friendly, always ready with a smile and so willing to help. Will definitely be back here.
This is the first Hilton I haven't been happy with. First, the staff is friendly and professional, so that wasn't the problem at all. The room was barely mediocre, the halls were dimly lit, no mini fridge, some of the lamps in the room didn't work, the bathroom was pathetic and...the elevators; I've never seen this before, but guests would have to wait for 10+ minutes just to ride the elevators a few floors. The doors would overtly try to kill you and some of the lights don't work. Again, not a typical Hilton experience for sure.
The food was good, but the overall experience wasn't the best
Enjoyed drinks and apps at the bar overlooking street. Everything was great.
It's somewhat old but comfortable in a convenient location
Fantastic location and clean, comfortable rooms with excellent service. Cristina at the front desk was great!
Clean building. Only used business conference hall for a company event, and it looks like it could accommodate > 500 people.
I spend the weeked here. Perfect spot because walk to the China town, shoping area, near the bike staion, so we rode bikes to the Cliff House, had yummy blackfast sat next to the window. We saw sea lions, but it was serffers . ^^;; we rode to the beach whil we watched local people. They enjoy their weekend. We walked on the sand 30min, after headed to the pier 39 area. We stop by yhe Asian museum, i didn't visit it, but if you can, you'll have good time. However, It was great time for a weekend trip. At that time i was so sick, but I made it, and enjoyed it.
Nice hotel. Was only there for dinner at Kin Khao, but the hotel seemed super legit.
Hotel is very good, you have all kinds of shops nearby. Even the cable train can be reached in a few minutes on foot. The rooms in the upper floor are ideal, as you have a great view of the city, just great!
Overall, this is a very good hotel, the location is very good, we really enjoy staying here. For me, it's not worth $300 a night, the room doesn't have wifi, there is no free parking, unless you really like the location here, have money to spend. We booked the hotel through the Priceline website, so we got a considerable discount ($150 per night), and the car heard the parking garage off a few blocks away, avoiding paying $60 a day for parking. Breakfast is nothing special, but the staff is not...
