Good weekend getaway. Breakfast good. Room was spacious, clean, well appointed. Convenient downtown location near square and China Gate. No view of square or Bay, but good night view of City Hall, Nob Hill and Sutro. Service attentive
The hotel is very well located. A stone's throw away from the Powell BART station and also the Powell cable car ride. A decent ambiance with good rooms. The bar and lounge also quite modern. However don't try any of the signature drinks from the bar; they are absolutely horrendous and the wait staff is quite short and impatient. Stick with what you know best. I must say that most of the concierge are not very resourceful except for Rob and Diana who were on their A game knowing the in's and out's of San Francisco. They were very informative and could provide the best touring sites. Housekeeping was very friendly and helpful. I would definitely stay at this hotel again.
I dined at Kin Khao restaurant in the hotel. They had a very unique menu, and I enjoyed the flavors. Our group did the tasting menu - I think I'd prefer to order a la carte. The service was great, though it was a bit noisy and hard to carry on a conversation.
Great central location. Next to the BART station Powell St. The market street from where all the tourist street cars start is also very close by. The check in and check out are pretty smooth. They also have a decent bar/restaurant on the lobby floor. The room itself is comfortable and stocked like a typical Hilton. Recommended
Good facilities. Though the room I stayed in could've been better. And why is there no drain in the bathroom floor??
Very nice hotel, very professional staff. The rooms were decent nothing spectacular.
didn't had any Hilton Experience at Parc 55. At check-in the person at counter asked me for upgrade for $140 which i denied and he gave me the worst room on 4th Floor. There is no swimming pool at this hotel, one need to go to next door Hilton to use pool. The room had some strong odor. At 8:00AM I wake up with the noise of construction crew who were fixing something outside my window.
As other reviewer, Christian V reported , it happened to me also. Every time i enter the hotel lobby they ask for room key and ID. I noted they don't ask white guys. I was with my family and it was embarrassing. I think this has to something to do with the hotel's neighborhood (lots of homeless and high crime rate) and part of employees training. The hotel is on the edge of Union Square, and one should avoid walking Eddys Street especially during late hours, which is left side of Hotel
Good location downtown. Parking is valet, so be prepared. Otherwise, grab a shuttle from the airport and take Uber/Lyft or walk wherever you need to go.
Great service. Maintenance tech name Gerald provided exceptional service and responded to an HVAC issue quickly.
Great hotel. Great modern interior with a historic outside. View from room was great, location was central, and staff was friendly.
Conference rooms didn't seem very nice for the supposed quality of the hotel.
Hotel was clean and modern in the lobby. The staff was beyond friendly and super accommodating. Hotel was centrally located near many of great attractions including union square, Chinatown and shopping. Only real negative was the room. Although nice, the decor, Carpet and wall paper in bathroom were outdated. Otherwise it was a great stay!
All right, the concept of the entrance is unclear and a bit chaotic
Stay at this hotel while attending a conference. The staff was friendly and efficient. Or accommodations were acceptable. The location is good, with shopping nearby. The area around is a little run down with many homeless.
Great location near Shopping, Transit, and Restaurants. Their gym equipment was very nice and up to date.
Had coffee before MoMA opened and was treated like a hotel guest! Nice.
Overpriced and overated in the sense that internet, water and breakfast are expected to be complimentary in a four star hotel. It's fair to also mention the good things, which are: cleanliness, friendly staff, comfort and the fact that the hotel is places close to amenities.
The hotel was super comfy, our room came with a free upgrade for wifi. Thanks to Google IO.
Shame on you for charging $21 for a 16 oz. coffee at the conference. SHAMEFUL and ABUSIVE
It is a good hotel I had room on the top floor with really good views. The room was a little small but otherwise it is a good hotel.
Very chic hotel! They have a convenient driveway for valet. The hotel itself and rooms are spacious. Great location, close to all the shopping and central to a lot of other areas in SF.
The only thing that lacked was the bar service. When the bar seating is full, don't expect to get helped if you sit anywhere else. We sat against the white squiggly wall and never got served. The guys next to us had to get up and get a waiter but when the waiter came to them, he didn't come to us. The table in the other side of us hasn't had the table cleaned off so the plates and silverware sat there for 45 minutes.
Great views. Rooms are a bit dated.. bathroom was less than ideal. I love the bay windows but they were so dirty, you couldn t see clearly. Overall, it was surprising the issues I had considering how pristine the lobby and exterior were. Would try a different hotel next time.
Awesome service.Central location with rooms with great views.No room service?
The Customer service Associate was so rude. I have ordered a package online, I got email from Fedex saying package is at Front Desk. I went to front desk and requested to check the package but the lady was so mean. She was not even listening my question. I was there for short term stay.
Very bad customer service lady..
Friendly staff and very clean. I would definitely return.
Great hotel close to union square shopping and transport
Hotel was awesome. I travel for business weekly and this is my favorite hotel in San Francisco. The staff are always above and beyond friendly and the location doesn't get too much better
Clean and nice place for downtown business or tourist with easy public transit access in front of the hotel.
fantastic hotel next to everything you need to start your visit to SF
I enjoyed the room and the water pressure. The room keys didn't work, their replacements which we had to fetch didn't work. They never sent up anyone to let us in we had to flag down a staff member in the hallway. Basically the front desk needs to start working as hard as the rest of the staff.
4 star hotel with awesome views and an excellent locale. Walking distance from Market Street and AT&T ballpark. Sheets a little uncomfortable, beds a little stiff. Would stay here again.
Great location. Very nice hotel with good service. Rooms are big and clean. The rates are correspondingly for SF in the upper range.
No room service, check in agent was rude immediately-was with my friend who beat cancer twice. He was rude. I paid so much to stay there that week. Disappointed beyond words. I've been to San Francisco many times-the most disappointing hotel ever.
Staff very helpful, rooms clean, great views from the room.
Large, well-maintained rooms - great location for sightseeing
One of my favorites in the city, the views are amazing from the 31st. Its nicely located for all sorts of venues but it is a little pricey during conferences.
More soundproofing in rooms needed, escalator not working for 3 days now, no Room Service??!
Not a bad place to stay and we got upgraded to a better room with an amazing view. They also gave a breakfast coupon cause our fridge wasn't cold
Nice hotel lobby and staff. The rooms were standard hotel rooms. Nothing to write home about. I may actually only be writing this review for the Google points no big deal.
Otherwise the area around this hotel is great during the day, the area at night however is a completely different story. Would not advise walking alone at night :)
Ate at Kin Khao for lunch. Good but kinda hidden away. Had somewhat arcane rules about when they would seat your party, which was a bit annoying. The pork bowl was not spicy (which is a major plus for me).
Fancy! Colleagues stayed here and I stopped by. Super nice and they said their rooms were amazing.
The room was very spacious. There was a king sized bed, sofa, and a desk and it did. It feel cramped. There is a cab stand right outside the hotel. The breakfast is very good, just pricey.
Visited guests who were staying here. The hotel was clean and laid out well.
The restaurant kin khao is amazing. The food is phenomenal, great service, never been into the hotel though
It's very close to Market Street but the upper floors at least are fairly quiet. Room was on a corner with great views and was clean and well furnished. The overpriced Internet was unusably slow - $16.95 a day in SF is too much even if it had worked. Seems to be a very busy hotel and this creates long queues to check in / out.
The breakfasts and the stay, downtown hotel of the city.
WAAAAAY overpriced mediocre hotel. It beats the street I suppose.
An awesome location with public transport and BART system right outside the hotel.
Aged hotel. Parking fees very high but good, central location downtown.
The street noise issue raised by others is a real problem. We're not talking regular hustle and bustle here, this is a specific intersection with a bad gridlock problem. It seemed like every few minutes, at least two cars would lay on their horn at absurd length. It was so bad that I watched to see what was happening. Basically every light cycle, the cars on Cyril Magnin would block the intersection on yellow, hoping to clear it before the opposing light turned green. But the pedestrian traffic moves first, and it's so high traffic that the gridlocked cars get stuck waiting for pedestrians to cross before they can clear the intersection, which obviously necessitates the heavy use of horns by the cross traffic. It's obnoxious and it doesn't die down until late at night. This could probably be resolved by hiring a traffic cop or lobbying for better anti-gridlock signage or a change in the crosswalk timers.
Additionally, no free wifi, and the sidewalks in this part of town are speckled with human feces. Really nice TV and bathroom though.
As always this hotel is a pleasant stay. My only minor issue was there was no face tissues in the room but this did not affect my stay.
Fast check in, good location, clean and nice sized rooms for SF. Would stay again.
Great room with a great view. Very clean and well maintained.
Had great drinks in the bar. The service was excellent. The servers friendly
Absolutly amazing hotel, great breakfast and service, room was clean and well ordered. Will be going back.
Nice and clean rooms. Don't like to pay for Wi-Fi though.
Service at this hotel is terrible. I arrived at 4pm when check in behind at 3pm. They told us our room wasnt ready which is pretty ridiculous. We had gotten a suite which was about $600. I called the hotel about three times earlier that day requesting early check-in. If they were having issues with guests checking out late, that should've been mentioned during those calls. The staff was incredibly rude. The only reason why I gave three stars is because the room itself was nice.
Very very ice hotel with great servuceservice. Would highly recommend.
