Reviews 1289 Page 3 of 13
Filters:
Rating
Language
Sort:
Most recent
J
3 years ago

We just purchased our 3rd vehicle in 3 years at Pa...

We just purchased our 3rd vehicle in 3 years at Paradise. The staff is good to work with, especially Jerwin Mendigorin - so accommodating and goes out of his way to work with u and he even followed us home to get some paperwork rather than asking us to drive back/forth - now that's customer service! And thanks for Matt Mincio in Finance for making the paperwork process seem easy and effortless on what could be a tedious process - no oversell, just awesome customer service! Great team work!

M
3 years ago

Service - we took our Bolt in for a service issue....

Service - we took our Bolt in for a service issue. Ted in service took care of us and went above and beyond to make sure we were taken care of. I was blown away at their level of customer service. I highly recommend Paradise Chevrolet!

s
3 years ago

Ryan Kelly and his Sales Manager went above our ex...

Ryan Kelly and his Sales Manager went above our expectations in finding us the truck model with the options we wanted. Gave us time frames and were pretty point on. Your dealership customer service brings us back as returning customers, this is our third vehicle purchase there. Thank you again.

G
3 years ago

MY HUSBAND AND I BOUGHT OUR FIRST BRAND NEW TRUCK ...

MY HUSBAND AND I BOUGHT OUR FIRST BRAND NEW TRUCK AND HAD A GREAT EXPIERANCE. I FILLED OUT THE APPLICATION ONLINE AND GOT A CALL BACK FROM KEVIN BROOKS WITH IN 10 MIN. I LIKE THE FACT THAT HE WAS READY FOR US WHEN WE ARRIVED. HE WAS PROMPT QUICK AND GOT US IN AND OUT. I CAN SAY THAT I DID NOT FEEL PRESSURED INTO IT EAITHER.WE KNEW WHAT WE WANTED AND GOT JUST THAT!!! ID DEFFINITLY REFER MY FAMILY AND FRIENDS THERE. THANKS KEVIN

M
3 years ago

This was by far the BEST experience I have EVER ha...

This was by far the BEST experience I have EVER had with a Chevrolet dealership (or any dealership at that). From start to finish, the experience was outstanding. You guys truly understand the concept of CRM; particularly Doug Ritchey. I have never had the pleasure of dealing with a more thorough, knowledgeable, professional and friendly Service Advisor in ALL of my years!!

He kept me informed all the way through the process, always displaying an emphatically pleasant demeanor, and personally ensured that he was happy with the vehicle prior to releasing it to me. Doug has set the bar extremely high as he brings customer service to a whole new level. Other advisors could learn a lot from him. I am very grateful for my experience and I look forward to taking care of all of my car's future needs at Paradise Chevrolet!

E
3 years ago

Active duty military traveling out of state and ha...

Active duty military traveling out of state and had my wife take my Sonic into Paradise Chevrolet for an oil change while I was gone. I make an appointment three days in advance for 8:45 in the morning because she has other appointments that morning. I was told at most an oil change takes is an hour an half, which is thirty minutes more than every other dealership in the Temecula area...but OK I generally prefer my vehicle to be serviced at their respective dealership so I thought maybe it would take an hour and they're just padding the time to be safe. NOPE, my wife waits the hour and half and HAS TO ASK where the car is,. No communication, no courtesy, no notification as soon as KATHY the service advisor knew it was going to be late. She's told it's going to take longer because this dealership does a "thorough multipoint inspection" a dubious excuse that is a joke sine that task was part of the oil change and should've been part of the hour and a half time quote. TWO HOURS later the car is ready and KATHY the service advisor tersely lets my wife know the vehicle is done. My wife pays and has the receipt basically tossed at her with no work order review, debrief or mention of when the next service is due. Then she finds out the dealership DIDN'T wash the car, unlike every other dealership in Temecula (Ford,Mazda and Toyota all do). Why? Because of the drought, great excuse for your bottomline and lowering the level of customer service. Just because there is a drought doesn't mean my car doesn't need a wash. Couldn't have been a more poor experience, my only hope is my Car still runs when I get home.

L
3 years ago

I want to thank Mike Peralta in the sales departme...

I want to thank Mike Peralta in the sales department at Paradise Chevrolet for being an awesome salesman. Your knowledge of trucks and your professional service was by far the best interaction we have ever experienced at a car dealership. Thank you for a great experience!
C.F.

M
3 years ago

Service was fine. Wait time was a bit long (about ...

Service was fine. Wait time was a bit long (about an hour). We were also made aware of 2 services which are due, however apparently tbey should've been performed at a mileage PRIOR to our purchasing the vehicle, pre-owned. This bothers me and I'm hoping Paradise will perform these services at no cost since apparently we were sold a vehicle which was not properly serviced prior to it's sale. Disappointing to say the least. A courtesy call from the dealership would be appreciated. Thanks.

E
3 years ago

My husband and I purchased a Chevy Traverse throug...

My husband and I purchased a Chevy Traverse through Paradise Chevrolet Cadillac. Sam is the man who helped us. I love his genuine personality! I can't say enough good things about him. He was extremely polite from the minute we walked in and all the way through the whole process. He is very knowledgable of the product he is selling. He was very detailed in his walk through of the vehicle and he made sure there were no questions left unanswered. He truly made us feel like we mattered and not like we were just another number passing through. Go see Sam if you want the best customer care service possible!

J
3 years ago

I wasn't in the greatest situation as far as my tr...

I wasn't in the greatest situation as far as my trade but I worked with Christian and Mike in sales. Their finance team got me into the exact truck that I wanted for a price I could afford after leaving another dealership that told me "they could not help me." Bypass the others dealers and come see Christian at Paradise!

R
3 years ago

Paradise Chevrolet/Cadillac is not only the best C...

Paradise Chevrolet/Cadillac is not only the best Chevy/Caddy dealer in Riverside County, but they may be the best in Southern California. From the moment I got there, undecided, confused, with lots of "information" from the internet, Felipe and Steve took great care of me. Felipe made the process of choosing a car including test driving maybe 6-7 cars painless and easy. It felt more like shopping for a car with a close friend than it did a sales person. He is a true professional that I recommend everyone talks to him.

When it came time to make the deal, Steve put all the numbers in front of me and we quickly agreed. There was some negotiating back and forth, but even that was painless, professional and respectful. Steve and Tammy the finance manager worked very quickly and there was never a "let me go talk to my boss" break.

Speaking of finance, I have never ever had a better finance document signing process in my life. I have purchased a few cars and every time once you're done with sales it takes 20-30 minutes to just wait for the document signing. And then, another 30 minutes while the finance person fiddles with the dot matrix printer and makes you sign your life away. George in finance was incredible. I waited a whole 45 seconds after agreeing on the deal and was immediately sent to sign documents. Best of all, they were all ready to go. The total sales process took less than an hour once I had decided on the car.

This is a local business, that loves its clients. They stand behind their 72-hour exchange policy, which I took advantage of because I wanted a few more features. Felipe sent me a text at 9pm just to make sure I was happy and enjoying my car.

If you're in the market for a Chevy or a Caddy, go here, you won't be disappointed.

B
3 years ago

Chris Ochoa provided outstanding service. He went ...

Chris Ochoa provided outstanding service. He went over every detail with us and made sure we were satisfied with the transaction. This is my sixth Cadillac, and it is a beauty. Chris offered assistance at every turn, above and beyond expectations. He is professional, friendly, knowledgeable, and due for a raise and promotion! We're very pleased with Paradise and their exceptional employees.

J
3 years ago

I ve bought vehicles before and the dealerships I ...

I ve bought vehicles before and the dealerships I went through rushed the process and made it feel like all they wanted to do was make the sale. At Paradise Cadillac Chevrolet they make you feel like part of the family. I ve gone through Mallory Meyer for two vehicles now and the experience has been nothing short of amazing. I ve never met anyone in this industry who literally goes all out to ensure you get the best possible deal and never once makes you feel pressured to buy. All the staff at Paradise make the buying experience painless and simple. If you re in the market for a new or used vehicle and are in the Temecula/Murrieta area, or are willing to drive a bit, THIS is the place to go. You won t regret it. Wish I could leave more than 5 stars.

M
3 years ago

Dave English made buying my car easy and straight ...

Dave English made buying my car easy and straight forward. I was nervous the process would be grueling and stressful but once I found the vehicle I wanted, Dave worked with me on the numbers and made the process smoother than I honestly could have ever imagined.

R
3 years ago

We are super happy with the purchase of our 1st ca...

We are super happy with the purchase of our 1st car a (Chevy Cruze), we had the best experience being helped by Felipe Rodriguez he was super nice, patient, and he also took the time to explain and answered all of our questions!
More than pleased with this purchase!
Thank you for the best customer service!

J
3 years ago

Best dealership in Temecula. No hassles, great ...

Best dealership in Temecula. No hassles, great inventory and I always feel welcomed every time I m there. Becky Young and Ryan Tracy were both a pleasure to work with. The entire transaction for both vehicles was seamless and effortless. They were prepared and knowledgeable in their respected roles and easy to communicate with.

J
3 years ago

Yesterday marked our third car purchase from Parad...

Yesterday marked our third car purchase from Paradise. We love how friendly and helpful all the staff is. Margaret has been so patient with us on our car journey. We are so thankful she was able to find us our dream car for our family and her and I got to have some great chats during our two test drives lol. So grateful for her and how hard she worked for us. Thank you soooo much!

S
3 years ago

Becky Young has always been our go to person when ...

Becky Young has always been our go to person when purchasing any vehicle. We look forward to our experiences with her instead of dreading the whole car shopping ordeal. She's extremely knowledgable about each and every car on the lot which makes it so easy to find the perfect vehicle and if not, she's highly capable of going through the process of ordering just the right car for her clients. She's been in the business for a long time, has dedicated clients that come back again and again and there's a big reason for it. She's amazing!

J
3 years ago

Lance is one of the nicest reps I have ever met. ...

Lance is one of the nicest reps I have ever met. Friendly, and extremely upbeat. Actually know the cars he selling unlike other dealerships employees around the area. Believe me I went to all of them. If you are in the market to invest in a car/truck from knowledgeable staff look no further. These guys/girls are the real deal.

K
3 years ago

Yesterday I purchased a 2018 Volt. Every step of ...

Yesterday I purchased a 2018 Volt. Every step of the way was easy and comfortable. It was so nice to have knowledgable sales people to answer my questions and not once did I feel they were pushy. Thanks Paradise for a pleasant experience.

S
3 years ago

I did not buy my most recent Chevy at Temecula Par...

I did not buy my most recent Chevy at Temecula Paridise Chevrolet. However I really like there Service Dept. This is my 2 Chevy I have bought. Rich did a great job with me today. Much appreciated.

J
3 years ago

I took my 2500 in for an oil change and tire rotat...

I took my 2500 in for an oil change and tire rotation. They said they were going to check a few air filters and call me if they need to be replaced. When I picked my truck up there was a check engine light on. I told the service persons (Ty) who was helping me about the light. He hooked it up to a hand held diagnostic machine and found a code. He said the code had something to do with things they were taking off and it may have just come up because of something they unplugged. He cleared the code without having a tech look at it and sent me on my way. About a day or two later the check engine light came back on. I called Ty and he told me to bring it in so they can figure it out. When I got there Ty told me it would be $150 for a diagnostic. After a short debate with Ty and the service manager David they waived the fee. They called me 9 hours later and said it s the EGR valve and it would be $1,100 to fix it. They claimed there is no way they could have done that and said it was a coincidence that I dropped off a working truck and picked up a broken truck. I am extremely disappointed in the outcome of that visit. I have been a customer of Paradise for years but will no longer be buying cars from them.

G
3 years ago

My wife and I loved our experience with Mike Peral...

My wife and I loved our experience with Mike Peralta and Mark Schlageck! Mike took his time to show us vehicles that would meet our needs and explained every feature/function of the vehicle to educate us on the advantage of owning a Chevy. My wife and I fell in love with at 2014 Chevy Equinox and Mike gave us a killer deal. Once we took it home and drove the car over the weekend, my wife and I decided that for my long commute, a more fuel efficient vehicle was probably a smarter decision. I called Mike on Monday morning and he discussed the 72 hour advantage and that I qualified to return the vehicle and select the vehicle that meet my needs. WOW, this experience removed buyers remorse and allowed me to go with my gut feeling which was a 2015 Volt! I met with Mike and test drove the car and two hours later, I drove home in my NEW CAR! Mike provided top notch service and exceeded my expectations as a sales professional and my wife and I would only purchase vehicles from this dealership/Mike moving forward. Thank you!

S
3 years ago

Becky Young was great. She had all the paperwork r...

Becky Young was great. She had all the paperwork ready and made the purchase of my vehicle go so smoothly. I highly recommend contacting her and the staff at Paradise if you are looking for a new or used car. They will take care of you.

K
3 years ago

Ramiro greeted my husband and me without any press...

Ramiro greeted my husband and me without any pressure he was polite and knowledgeable about the vehicle I was planning on purchasing. Once I made my decision he made my auto buying experience stress free which was very important to me seeing in past buying a car always seem so stressful. He was sure to let me know if I need anything to just give him a call he would be there for any assistance needed with my new vehicle.Thank you Ramiro next vehicle we buy we will defiantly come and see you first.

L
3 years ago

It's so exciting to get our new Silverado 1500 201...

It's so exciting to get our new Silverado 1500 2017 today. This is a really nice place, and all staff are friendly and knowledgeable on their vehicles. Do appreciate for the assist of Darrin Young. Mr. Yound is very nice and professional. He found the exactly one to match our requirement. Additionally, they did really quick and excellent on paperwork, which was really impressive. I highly recommend this dealer to anyone who wants to buy a Chevy.

M
3 years ago

Steve was excellent, polite, no bs, and quick! And...

Steve was excellent, polite, no bs, and quick! And Christian, the finance guy, just wow, I don t think we ve ever filled out paperwork so quickly. We re in love with our Chevy Traverse, and very pleased with their service! ~ Mandy

P
3 years ago

I've purchased many vehicles over the years, and r...

I've purchased many vehicles over the years, and recently went into Paradise Chevrolet looking to purchase a Cruze. It was by far the best car-buying experience I've had. The salesman - Mike Stires (sales) and Matt (finance) had a great sense of humor and made the process fun - even at 10:00 at night.

I will definitely be back when it's time to purchase another vehicle!

J
3 years ago

Great Place to Buy Truck or so I thought buying t...

Great Place to Buy Truck or so I thought buying the truck actually went pretty smooth. Once serious issues with truck were discovered it's been a ongoing nightmare never have I seen a business be so unwilling to lift a finger to help... brand new truck missing mounts that GM says should be there.. Royal Utility bed junk

B
3 years ago

My air conditioning compressor quit turning on. I ...

My air conditioning compressor quit turning on. I called three places to get estimates because I didn't want to do the work due to how involved it is to access my compressor. The two quotes that I received before calling Paradise we're a $150 for troubleshooting on the low end, on the high end one was $1,200 and the other was $1,500. Once I called the dealership I spoke to a gentleman on the phone, who mentioned that if your coolant is low there is a pressure switch that will cut power to the compressor to keep the compressor from destroying itself. He recommended that I try to refill the coolant for the air conditioner and see if the compressor began running after I refilled the coolant level. I went straight away to O'Reilly's and purchased a $44 can of R134a and checked the charge. Sure enough my charge was at 0. I refilled it until the compressor kicked on and it is working perfectly. I did not get the name of the gentleman who I spoke to however he saved me a ton of money. Thank you!

L
3 years ago

Nathan was very knowledgeable about our vehicle an...

Nathan was very knowledgeable about our vehicle and he as with us all the way through the process. Initially they were not able to find an acceptable amount for our trade, but they persevered and we came to an equitable compromise for our new Volt. Thanks everyone!

J
3 years ago

Thanks to John Provience at Paradise Chevrolet. H...

Thanks to John Provience at Paradise Chevrolet. He made the buying experience extremely easy and laid back. He was patient and helpful despite having to walk to a totally different lot multiple times to show us cars we wanted to see. He was up front with everything and made the car buying experience stress free. I appreciated his laid back demeanor and no pressure tactics. Thanks John.

L
3 years ago

We have purchased 3 new pick up trucks from Paradi...

We have purchased 3 new pick up trucks from Paradise Chevrolet, here in Temecula, dating back to 1998. We've always been big fans of Chevrolet products. Because of those 3 new purchases, we recently discovered and purchased a used 2001 Chevy S-10 regular cab pick-up, similar to 2 of the prior purchase. S-10's were and are a great pick-up.
It was a very good day when we decided to make an appointment in the service dept. to bring the S-10 in for maintenance items and various areas of concern to be resolved by the professionals, representing Mr. Gilmore's dealership and GM. In addition, being assigned to Ryan Drumm as our service writer was an added bonus. Not only did we get over a dozen issues resolved and in a timely manner, every item was professionally complete by technician, Clinton Mielke. Between Ryan and Clinton, we were in good hands. They restored our trust in factory dealerships. Ryan was patient and understanding, explaining every item I brought up for review and inspection. We've had some issues with Paradise Chevrolet in the SALES dept. over these past few years, preventing a few more purchases. Ryan and Clinton earned our trust and future use of Paradise as our service dept. and hopefully, new vehicle purchases. Please thank both, Ryan & Clinton for a job well done. Respectfully, Larry & Nancy M.

C
3 years ago

Recently purchased a 2019 Traverse from Paradise C...

Recently purchased a 2019 Traverse from Paradise Chevrolet from Johnathan R. I had my own expectations going in but was pleasantly surprised with my experience. He was very knowledgeable and was eager to assist me with all my needs. His partner Daniel G. Also helped me stetting up my new system before leaving the dealership. Both great guys and the reason ill be back!

a
3 years ago

Went into paradise and wanted to take a look at a ...

Went into paradise and wanted to take a look at a truck.Was greeted by Alfonso, Let me know he was new there but had worked in the business for a couple years. Made the experience great and would highly recommend anyone to go talk to Alfonso if they re looking for a Chevy !

L
3 years ago

On April 17th. My husband and I just stopped by to...

On April 17th. My husband and I just stopped by to see the new Impala while there I just happened to look at the RSX on the showroom floor. A very nice young man named Christian Ricks explained all the faetures of this car. We had just been in Palm Springs looking at SUV's for me and it NEVER crossed my mind to look at a Cadillac. Christian was so professional, knowledgable, attentive to my needs in a car. He is the prime example of a sincere salesman who enjoys his work and made the whole experience of buying YES buying a car very enjoyable. I would reccomond him to any of my friends who are even just thinking about a car to go to Him.Even trade in process was a breeze. This was a NO HASSLE buying experience.

My husband did look at the Impala with Michael Peralta and he again was just as pleasent . Very knowledgable, polite and willing to go the extra mile to make us Happy.
We are very happy with our car that he had no idea we were even going to buy, Now thats a good salesman !!!

Gerald & Lucille Gould

R
3 years ago

We bought a used Cadillac. It was one that I had ...

We bought a used Cadillac. It was one that I had been looking at online for a while. My wife and I drove in late on a Saturday night just to look at it. We met Alphonso Zavala and the great experience started there. We have never had an easier and more enjoyable car buying experience. No pressure, we got the car for a good price, and we were all wrapped up and driving the car off the lot before 9:30 pm. An hour and a half from start to finish! I will bring my car back to Paradise for all my service needs and I would be happy to work with Alphonso again on another car purchase when the time comes.

J
3 years ago

I had heard that Paradise Chevrolet had an excelle...

I had heard that Paradise Chevrolet had an excellent Service Department, so I checked their vehicle availability online and made an appointment. Sam was most helpful in answering my many questions and offering additional information about the features of the car. His warmth and sense of humor made the experience delightful---not what I expected when buying a car. His attentiveness to every detail made me feel well served and confident in my decision. When I left the dealership, I felt I had purchased a great car (Malibu) at a reasonable price with excellent financing. Everyone we met was of the highest caliber, and we couldn't be happier!

C
3 years ago

I can't say enough about the excellent service we ...

I can't say enough about the excellent service we always receive at Paradise Chevrolet. We bought a Camaro there 11/2 years ago and returned to look at the Cadillac ATS. I thought we got great treatment then, but this time was outstanding. Christian Ricks is an incredible salesman and person. He is extremely knowledgeable about Cadillacs and helped us find the perfect one. He made our experience fun and very enjoyable. I recommend Paradise Chevrolet and Christian to anyone needing a new car. By the way, we LOVE our new car and If we didn't have 4 boys already we would adopt Christian.

K
3 years ago

Made an appointment for service on 3 items. Long s...

Made an appointment for service on 3 items. Long story short, nothing was accomplished. They pointed the finger at another dealer and refused to put in the effort. They are not interested in a local customer. I contacted the dealer via contact form/ email with no response.

R
3 years ago

When we first bought our vehicle, service was gre...

When we first bought our vehicle, service was great and the rep who always helped us was Scott Torres , and he was really friendly with great customer service skills . He kept updating us on wait times and what ever was going on at time of service. However, the other reps who have helped me lately are just ok, its whatever service. It has been on a steady decline, my last oil change and service was close to 4hrs long no updates .

P
3 years ago

I just purchased a Chevy Colorado and couldn't be ...

I just purchased a Chevy Colorado and couldn't be happier. Margaret Gunn the Product Specialist took care of me from finding the right truck to having me wave as I left the parking lot. The entire buying experience was excellent. Before I left Margaret went over the vehicle and its features and even paired my phone to the trucks great blue tooth hands free system...

If you are in the market for a new vehicle you owe it to yourself to go see Margaret....

Thanks Again....

J
3 years ago

Darrin (hope I spelled that right) was AWESOME! Th...

Darrin (hope I spelled that right) was AWESOME! Thank you for listening and not being pushy. If I get a pushy sales person, I will walk out of a dealership. I am in awe about how you reward your customers with your oil change specials and waiving warranty deductibles if i have my service done with you. This is the first dealership I've been to in California where I felt like I wasn't just a pile of money for you to try and grab as much as you can from. Never thought I would see this service out here (I'm from a small town back East with mechanic family members). A true breath of fresh air. Thank you!

C
3 years ago

Great service and expertise. I had the same proble...

Great service and expertise. I had the same problem with my car for over a year and other dealerships couldn t figure it out. First time at Paradise they fixed it permanently. Detail service is also amazing!

J
3 years ago

Overall the experience was for the most part great...

Overall the experience was for the most part great.... We had recently paid for the tags on our trade in and the salesman said that the $248 we paid would come off the price of the new truck. Unfortunately that didn't happen. Regardless of that ... I love my new Silverado.

A
3 years ago

Mr. Sam was very great, pure awesomeness , and suc...

Mr. Sam was very great, pure awesomeness , and such compassion for his work and with his customers. This was my first time buying a vehicle and he guaranteed that i was taken care of every step of the way. Sam was very kind and generous of sharing his life stories with me so i could get to know him not only as my cardealer but as my friend. So i thank you Mr. Sam and i can't wait for the turkish food ^_^

R
3 years ago

As a new customer coming from out of state, I was ...

As a new customer coming from out of state, I was a bit unsure of which dealer to trust in the area. Michael Peralta went beyond my expectations at making me feel welcome. He took the time to show me what I wanted and really made me feel like I was his number one customer. I will not hesitate to tell my friends and family to go see Michael at Paradise Chevrolet!

T
3 years ago

My current lease was ending so I came in to see wh...

My current lease was ending so I came in to see what options would be best for me moving forward. Cody approached me and my dad right away to see how he could help. Cody was great, he helped me to decide what my best option was. I wasn't entirely sure what I wanted to do but thanks to Codys patience and knowledge I was able to decide on leasing a new Chevy Malibu. He made the experience a fantastic one and I will look for him when I come back.

M
3 years ago

We had a great buying experience at Paradise Chevr...

We had a great buying experience at Paradise Chevrolet. A huge thank you to Alfonso for being so great. If you re looking for a great deal I definitely recommend Alfonso, he s extremely knowledgeable & went above and beyond getting my husband the truck he wanted at a great price ! Thank you again Alfonzo G. !!!

C
3 years ago

We have purchased several vehicles through the yea...

We have purchased several vehicles through the years with Paradise! Each time has been a flawless experience complete with the BEST customer care. Our amazing go-to is always Becky Young who is the most professional and organized woman to work with! We came, we test drove, our paperwork and vehicle were ready and waiting when we came back to purchase. Such a fantastic group to work with and no haggle or pitches. Just honest and reliable straightforward and the best deals they can offer! Go see Becky at Paradise and you will not be disappointed!

C
3 years ago

I went in looking to buy a car a couple weeks ago....

I went in looking to buy a car a couple weeks ago. From the moment we walked in to the moment we left we felt welcomed and comfortable.Not pressured or pushed into any situation and the whole experience was pleasant and friendly. We decided on the Chevy Malibu after our sales associate Kris helped us with the test drive and the details of the car. Ely was a great help in moving everything along smoothly and Kris was just a pleasure to work with. He gave me the tour of the lot and helped with all the basic functions in the car along with setting up the Onstar and hands free bluetooth. Matt in the finance department also helped us out greatly by lowering our APR and extending our warranty to more miles and years. He was very friendly with a great sense of humor. All in all it was a wonderful experience and I would recommend this dealership of hospitable and friendly Ladies and Gentleman to everyone.

K
3 years ago

Damione Thompson helped us when we went in this we...

Damione Thompson helped us when we went in this week just to browse prices on several types of SUVs and trucks, not sure yet what we wanted exactly, we had only been shopping for one week; in just a few hours we ended up purchasing a pre-owned vehicle from them! The whole team was helpful and friendly and not too aggressive. Damione is a natural when it comes to sales, he's honest and gives you all the information you need, and makes you feel comfortable in shopping at your own pace, so glad he was the one to help us through the process. Thank you to the whole team at the Paradise Chevy Used Car Dealership!

j
3 years ago

Paradise chevrolet is the place to shop for a new ...

Paradise chevrolet is the place to shop for a new car. Alfonso Galindo s customer service was outstanding and I couldn t have asked for a better sales rep. He was able to answer every question I had with great detail and showed me everything I wanted to see. I recommend everyone to stop by Paradise Chevrolet, and hopefully you run in to Alfonso!

N
3 years ago

I don't usually take the time to write reviews but...

I don't usually take the time to write reviews but the excellent service that my sister and I received at Paradise Chev/Cadi deserves to be known! My sister was well taken care of by a superb team (Daniel & Christian) that landed her with a great deal on a Cruze. They were very professional and made us feel very welcome. They didn't push anything on us and were very patient. They seemed to go the extra mile throughout our whole experience! I would definitely recommend these guys for anyone who's in the market for a car. Customer service is key! Daniel, you're the man!

b
3 years ago

We would like to thank Becky Young at Paradise Che...

We would like to thank Becky Young at Paradise Chevrolet Cadillac for her execellent customer service and continued hard work. We purchase many cars for our business and we only use Becky because she is very caring and professional. We have been loyal customers for years because her customer care is outstanding. We recommend Becky and Paradise Chevrolet Cadillac to all of our friends and family.
Thanks again Becky!

M
3 years ago

It's hard to get an appointment without it being 2...

It's hard to get an appointment without it being 2 weeks out. I'm a loyal customer and when I need service done and my car has to be kept for a few days or overnight no one trys to help me get a loaner car to get to work. Some of the advisers Reps are not friendly. The mechanics are not good due to the fact of me bringing my in for service for one issue and when I get my car back it's worse. I understand that the service department is busy but customer service is key for any business. I don't feel valued as a customer and would not recommend any to buy or get the car serviced at the dealership.

Paradise Chevrolet Cadillac

Paradise Chevrolet Cadillac

4.6