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M
3 years ago

Once again we get good customer service,thanks to ...

Once again we get good customer service,thanks to Ian,Ryan, and Alphonso who worked with us, never said the word no instead "what can we do for you to keep you as our customer" thats all you can ask for.... thanks again...

S
3 years ago

We went in to service our Saturn Outlook, which th...

We went in to service our Saturn Outlook, which they did a great job on - thanks Jon Hernandez! But while we were there, we discussed the need for a more fuel efficient car to commute back and forth to Orange County in. Felipe Rodriguez is the best sales person ever! He listened to how we drove our cars, what we were interested in and instead of steering us toward a more expensive new car that I'd ruin with high miles driving the Ortega everyday, he showed us a great certified pre-owned car that had super low miles.

So for a lot less than the price of a new vehicle, we drove off with a pre-owned Chevy Malibu with only 17,000 miles on it, With an extended 7 year/100,000 mile warranty, this beautiful car was still less than $20,000 and will more than meet my needs for the next few years until retirement or I no longer commute.

Thanks Paradise Chevrolet and thanks Felipe Rodriguez.
Stephanie and Jim Smith

B
3 years ago

Fastest deal on a car i have ever had. Alphonso Za...

Fastest deal on a car i have ever had. Alphonso Zavala was the gentleman that helped us. This is the very first time i have purchased a vehicle with absolutely no pressure. We told Alphonso we were just looking to get some numbers and his patience and willing to help us made us feel comfortable to make the purchase. We will recommend our family and friends to come purchase from Alphonso at Paradise Chevrolet.

R
3 years ago

Carlos is always great to work with. I have a hect...

Carlos is always great to work with. I have a hectic work schedule and sometimes I have to bring in my truck for service and he always manages to squeeze me in. It's because of this type of service, is what keeps me coming back to Paradise Chevrolet... It's truly a Paradise type of service!

J
3 years ago

Worked with Becky Young of the fleet department an...

Worked with Becky Young of the fleet department and her assistant Denny on the purchase of a truck on Memorial Day 2018. George handled the finance paperwork. From start to finish, true professionalism and character was displayed by all. Got to the dealership after notifying them of interest in a certain vehicle. Vehicle was on the pad clean as could be with a full tank of gas for a demo ride. Worked on accessories to add on the vehicle in which Becky helped pick out options that we were interested in. Dealership was busy but made to feel we were the only customers in the store by the staff that handled us. While waiting for finance, Denny did a thorough and detailed demonstration of the vehicle features, connected our cell phones and set us up on the Onstar program. He didn't rush the experience and answered any questions we had. George in finance detailed the rebate available for financing versus other programs that were available to us and we chose a path that was different then our initial thoughts based on his explanation and review of the programs. Would absolutely recommend this dealership and the professional and friendly representatives we worked with. After choosing items to be added to the vehicle, I look forward to picking up the vehicle soon and proudly displaying the Chevrolet product.

K
3 years ago

My time at Paradise Chevrolet was pleasant and sur...

My time at Paradise Chevrolet was pleasant and surprisingly easy-going. Jacob Crossley was very friendly and outgoing. He didn't make me feel pressured into buying a vehicle I didn't want. He was genuinely honest and easy to talk to. Overall, it was a good experience.

N
3 years ago

Me and my wife bought a Chevy Silverado a couple m...

Me and my wife bought a Chevy Silverado a couple months back from Alfonso. Alfonso provided great customer service and we left their happy with a brand new truck. Looking to buy from paradise go see Alfonso he will take care of you. I would have given 5 stars but it s damn near impossible to bring my truck in for a basic service and oil change, definitely a big down fall but overall we are happy.

J
3 years ago

Went there looking at suv's. We were looking at on...

Went there looking at suv's. We were looking at one in particular. Our first salesman who's name I wont say about lost the sale. After looking at our car, another salesman took off with it on another test drive. We were walking out when Joel Flores, asked if we had been helped. I told him our salesman disappeared and the car we came to buy drove off. Joel immediately took control and made sure we were taken care of. He helped us along the way of buying our car and was great even with our kids. Everyone who we spoke with was polite and made this the most positive expierance. Highly recommend to speak with Joel, he still worked it out so we bought the car we came to get.

b
3 years ago

My husband and I puschase our first Rally yellow c...

My husband and I puschase our first Rally yellow chevy camaro 2013 four our son from Marisela Dominguez, and we had a great experience and marisela made it easy from start to end. Marisela was able to locate the exact rally yellow camaro we wanted for our son we absolute love it!!!!!!!!!!!!!
Thanks Marisela Dominguez for a very good experience buying our RALLY YELLOW CAMARO for our son !!!!!!!!!!!!!!!!!
for the entire team at paradise chevrolet cadillac, was and continues tobe very profesionals. we look foward to being a part of the paradise family for a long long time.
THANKS AGAIN!!!!!!!!!!!!!!!!!!!!!

A
3 years ago

I have to say since the day i met this gentle back...

I have to say since the day i met this gentle back in 2016 he has been nothing but amazing at his job constantly making sure everything is done correctly for me and i went back and bought a bran new 2019 Chevy Cruze he get me into the car that i want and I m completely satisfied EVERY SINGLE TIME! he listens, understands and does everything possibly can to make me one happy customer. He s my go to when I m ready for a new vehicle and plan on sending everyone i know straight to him!

F
3 years ago

There mechanics rigg and damage your engine and ot...

There mechanics rigg and damage your engine and other parts of your vehicle so you can pay more money for parts that you don't need. If I was an employee from the " BAR " I WOULD HAVE SOMEONE TO INVESTIGATE THE ' EMPLOYEES, AND MANAGMENT AT PARADISE CHEVROLET TEMECULA, CA.

A
3 years ago

I had the pleasure of working with Paul Whitten. H...

I had the pleasure of working with Paul Whitten. He came in on his day off because that was the only day I was available. He made the car buying process so quick and easy! It was definitely the best experience I have had in purchasing a vehicle. I am definitely recommending this dealership along with Paul and will be back when I m ready for another car! Thank you Paul and paradise for the perfect experience.

v
3 years ago

Jonathan helped us with our recent selection of a ...

Jonathan helped us with our recent selection of a 2016 Silverado. He was helpful, informative and friendly without being "pushy". We talked logically through our Truck Options and looked at several Nice Silverados, we quickly found exactly what we wanted. Though it was missing a little bling, Jonathan and Don pulled off a great deal for us on wrapping the truck with 22 inch Rims/Wheels and Wrapping interior with Leather....... we love the truck...... had a very stress-free, pressure-free and efficient experience with Paradise. Greatly Appreciated...Great Job Jonathan & Don

R
3 years ago

i went to used cars at parad Chevrolet to look at ...

i went to used cars at parad Chevrolet to look at a truck I wanted to buy. I immediately found out it was too much of a car for me at the moment. I hsve excellent credit but not enough income to back it up. Damione Thompson a sales rep was attentive and helpful. most importantly he heard me out before creatibg a plan for me to finance a vehicle. I? went in with intention of buying what I need I left with a vehicle I needed. sexy, reliable, and within my budget. I recommend seeing him for your next used vehicle he works with you too make it happen/ I know car salesmen have a rep for being sleazy just out to make sale but he on top of making a sale he gained a customer for life and friend. genuine hyman being in the business of selling cars but he made it his business to help me out I had great credit but lack of income to back it up since I livee off my SSI.

T
3 years ago

I hate shopping for cars. But I went into Paradise...

I hate shopping for cars. But I went into Paradise Chevrolet and was approached by a nice young man (Alfonso) and he was very professional and not pushy he listened to what I wanted and understood that I had a price range and didn t push for more. I m loving my new car (Camaro) and appreciated the great service that I received from Alfonso and all the other staff at Paradise Chevrolet. I will definitely return when I m ready for a new car and recommend to friends and family

R
3 years ago

Kathy (Service Writer) is fantastic! She has taken...

Kathy (Service Writer) is fantastic! She has taken care of 4 family vehicles over the years and has always provided outstanding service with excellent communication and recommendations. I can always count on her to get the job done!

C
4 years ago

The entire staff that my husband and I worked with...

The entire staff that my husband and I worked with was amazing and very helpful! This is my 1st transaction with Peter Williams and the dealership and couldn't have asked for a better salesman! We walked in browsing for a family vehicle and ended up taking home a TAHOE! Very excited and happy.

I would highly recommend Peter Williams and this dealership :)
A+++++
Thanks team!

R
4 years ago

Ely Gutierrez was wonderful to work with. We actua...

Ely Gutierrez was wonderful to work with. We actually did not even plan on purchasing a vehicle. However, he made the process so easy without being the stereotypical used car salesman. We will definitely be recommending Paradise Autos to others!

C
4 years ago

Lenny made my car shopping experience the best eve...

Lenny made my car shopping experience the best ever! Very knowledgeable, no pressure and a pleasure to do business with. Lenny explained every detail in a clear and precise manner. He is not your "typical" car sales person. He is straightforward and didn't try sell me more than I wanted to spend,

Lenny treated me as a friend instead of a customer. I felt he was genuinely concerned about meeting my needs and not just trying to make a sell. I heard over and over again how Lenny never failed to impress, even with repeat buyers. There were some pretty impressive statements made about Lenny so I decided to drive up from San Diego to see for myself. He lived up to every one of them!

I was amazed with the amount of services thrown in for free. Really, how can you go wrong with free oil changes and tire rotation for life?

It was effortless on my part and I drove away feeling secure about my purchase. Count me as a totally satisfied Paradise Chevrolet customer for life.

R
4 years ago

I just bought a car at paradise Chevrolet in Temec...

I just bought a car at paradise Chevrolet in Temecula Peter Williams is the man who help me now he delivered what I call customer service. He was very nice as well as His supervisor Eli. I would recommend anyone who wants to buy a car to go to Peter at paradise Chevrolet.

j
4 years ago

Great staff. Truck came out washed and with full t...

Great staff. Truck came out washed and with full tank of gas. Very happy with my purchase.

Mallory was a great guy to work with and was very helpful through the whole process of buying my truck.

S
4 years ago

Our Product Specialist Paul Whitten did a fantasti...

Our Product Specialist Paul Whitten did a fantastic job with our family recently. He was more than patient with our less than patient children, was very knowledgeable, and had a great sense of humor. We were more than pleased with the service he provided us and would highly recommend you seek out Paul if you're looking for that next vehicle.

C
4 years ago

If you want the best experience buying any commerc...

If you want the best experience buying any commercial work vehicle, Ramiro is fantastic.
I needed a new truck, and a tax deduction. I called on December 30, I told him which truck I wanted, he wrote up the paper work, and had that truck delivered, with a full tank of gas, by the time I was home from work. Just hands down a great dealership.

S
4 years ago

I have never had a good experience purchasing a ne...

I have never had a good experience purchasing a new car from a dealer and did not expect my visit to Paradise Chevrolet to be any different. Fortunately for Me and Paradise Chevrolet, they hired a young man named Aaron Schoedl whom I was lucky enough to run into as soon as I arrived at the dealership. Aaron is not your old school, morally compromised car salesman. Aaron is a very knowledgeable, tech savvy, polite and courteous millennial! Consumers have a lot of choices on how they purchase a new car these days and they all seem to be focused on disconnecting the consumer from the hassle of the sales force. 5 stars to Paradise Chevrolet for hiring and promoting Aaron to "product specialist". For those prospective buyers like myself that don't think you can stand to spend your entire day haggling over a vehicle at the dealership and are considering a car buying website, Costco or making an online purchase, I suggest you ask for Aaron. He will change your opinion of dealerships and millennials. I left with a fantastic new Silverado pickup and actually enjoyed the time I spent buying it. I couldn't be happier, Thank you Aaron and thank you Paradise Chevrolet.

k
4 years ago

we always go back to Paradise because we trust the...

we always go back to Paradise because we trust their vehicles and know that if anything went wrong, they would fix it with their knowledgeable service dept.! Ask for John Hernandez in that area and ask for Larry Bodkin in Used Sales division; he knows his cars and doesn't pressure you at all to buy. Larry makes you feel like part of his personal family as soon as he meets you; he just has that kind of character and very honest. He will get you the best deal for your budget!

Thanks Larry for another productive purchase!

P
4 years ago

We called about a 2010 Toyota Tacoma and when we a...

We called about a 2010 Toyota Tacoma and when we arrived CJ Scott was out front to greet us with the truck ready to view and test drive. He made us feel very comfortable through the entire experience and with no pressure, we bought the truck. He sent us on our way with a full tank of gas too!

M
4 years ago

We were there this past weekend, and greeted by Ch...

We were there this past weekend, and greeted by Chris Perez and Joel Flores. Both salesmen took care of us.and got it done! From start to finish, their team was amazing. Josh Rice in Finance, Awesome ! and their Allstate Rep as well. Great team that complement each other very well. Check them out when in Temecula.

A
4 years ago

Felipe was just the kind of salesman we'd been hop...

Felipe was just the kind of salesman we'd been hoping for: helpful but not pushy, informative but not superior. We went in looking for a family car and ended up purchasing a certified pre-owned Cruze. He let us take our time and check out the different lots on our own and when we had decided to pursue a few possibilities further, we sought him out and he walked us through our questions and concerns. The process was almost painless. Money is a precious commodity for my family so numbers had to be exact, while there wasn't much "haggling" to be done, Felipe worked with us and the finance department to let us know just how much we would be looking at shelling out of pocket each month. The test drive went smoothly, with both my husband and I taking turns behind the wheel. I left the dealership with a pretty thorough knowledge of the features of my new-to-me car. Felipe was thorough from beginning to end and I've even named my car "Felipe" after him!

V
4 years ago

I was impressed that the dealership called me on m...

I was impressed that the dealership called me on my cell phone and asked that I at least give them a chance to give me a better deal than the dealer I was in the process of driving to. No wild promises, just a sincere request. So what did I have to lose?

I felt free to walk at any time during the negotiations and in fact, at one point, I did. We continued to work together till we arrived at an offer I could accept. I had a rental car at the time, and they even arranged for me to drop the rental car off at the dealership and they picked up the drop off charge. They also gave me a full tank of gas at no charge.

Robert Kasprzyk was the main salesperson that worked with me, and I will refer others to him.

The dealership is extremely clean and polished. The used cars on the lot and in the used car showroom look like brand new cars. Everyone was extremely courteous and gracious.

It was a top notch experience in buying a car.

THANKS ROBERT AND PARADISE CHEVROLET

R
4 years ago

I cannot say enough good things about Paradise Che...

I cannot say enough good things about Paradise Chevrolet and Cadillac! I just purchased my second vehicle from Christian Ricks. I HATE car buying, but Christian makes it a much easier and pleasurable experience. He is knowledgable about their brands (and has great experience in the auto industry) and CARES about his customers. I can t say enough good things about him or the dealership. EVERYONE is friendly and eager to earn your business. Simply put, I think they invest in their people and THAT alone makes for a great experience. Paradise is the kind of business that keeps me loyal and buying locally. I ll be back again!!!

D
4 years ago

Joshua is a great salesman

Joshua is a great salesman
I went in never thinking I would be approve but he made my dreams come true
Thank you Josh

Q
4 years ago

This place is really Paradise!! We wasted two days...

This place is really Paradise!! We wasted two days and countless hours trying to reach a deal for a vehicle at the Nissan dealership next door. It ended up not working out so we left and decided to take a look at the comprable vehicle at Paradise Chevrolet. The van we were interested in was already parked in the front as if it was waiting for us to take it home.

Our salesman, Freddy Villegas was friendly, professional and to the point. We test drove the vehicle and reached a deal within an hour! We literally were in and out! This is unheard of. I have never experienced such excellent service while buying a vehicle in my life. Now I understand why they have so many awards in the lobby. Great job guys!

s
4 years ago

I Went to Paradise Chevrolet today to get a quote ...

I Went to Paradise Chevrolet today to get a quote on trading in my 2014 Cadillac XTS (which I purchased from them) for a new truck. The first guy that came to help didn't say hello or introduce himself. He just asked, "so what do you guys want? " When I told him I was looking for a quote he got a paper and pen and decided it was a good idea to write on the hood of my car. After I asked him not to, he got an attitude and walked away stating he would get someone else to help us. The second guy came out did not introduce himself either. He asked for the keys, hopped in and drove off. I was standing there a little lost. He came back 15 minutes later, handed me the keys and said nothing. I asked how long it would be to get a number and he said, "it was $xxxxx", and walked inside. I was extremely taken back buy how rude the people there were and their unwillingness to even speak to us. That is the last time i will ever step foot on their lot!

V
4 years ago

Took my truck in for vibration while on the highwa...

Took my truck in for vibration while on the highway, was told it was normal and they all do it after 2 days. Left and took my truck to a local tire shop where we discovered my tires were cupped and the wheels needed to be rebalanced. Highly disappointment a team of pros was beaten out by my local tire shop. The customer service was great, but the techs really slipped up by not checking the simple things.

j
4 years ago

I found my Explorer online at Paradise Chevrolet! ...

I found my Explorer online at Paradise Chevrolet! Ross our salesman was very knowledgeable about the vehicle and made the buying process fast and painless! Ross got us the best deal and we are very pleased with our used vehicle purchase! I would recommend him to anyone! Paradise Chevrolet has been our best car buying experience ever!

d
4 years ago

Well once again we bought a new car at Paradise Ch...

Well once again we bought a new car at Paradise Chevrolet in Temecula. Why, you may ask? Because it s all about money. Becky Young gave us a killer deal on a new Traverse and Mike Armstrong has more than taken care of the servicing on all of our Chevys . When you can combine a great savings with the great customer service that Becky & Mike gave to us, you come out on top. The two of them are definitely a "winning combination". This is not a sales pitch and no I don't work for Paradise but the truth is if you re looking to purchase a new car or truck Becky Young is the one that will give you a great deal. If you re looking to maintain your car or truck Mike Armstrong will ensure you get the best level of care. Thank you so much to both of you. You re the reason we keep coming back to Paradise. Dennis & Doreen Cross of Temecula

M
4 years ago

Always have great service at your dealership! We h...

Always have great service at your dealership! We have a 2003 Trailblazer that you have been servicing for the past 11 years and that's why it continues to run so well! Our service technician, Scott, always remembers us and makes sure we are taken care of.

j
4 years ago

Overall Paradise was great for our needs. We are r...

Overall Paradise was great for our needs. We are repeat customers, and had the sales manager boast about how great of a deal he would give us. The deal was insulting at best, but in the end we did manage to negotiate a fair deal. I still do not understand what takes nearly 4 hours to buy a vehicle though!

A
4 years ago

I just bought a car from Paradise Chevrolet Cadill...

I just bought a car from Paradise Chevrolet Cadillac & had a very pleasant experience. I bought my car from Lance, who was very positive & upbeat. He never once pressured me or was pushy. It truly made for a pleasant car buying experience, I will definitely be returning for my next car purchase.

b
4 years ago

I have never written a review in my life so you ca...

I have never written a review in my life so you can understand the level of service that was given to me in order for me to write one. Come down to the pre-owned section at Paradise and ask for Peter for unparalleled service. Best car purchase experience I have ever had.

Thank you Peter.

A
4 years ago

I just bought a Chevy Cruise hachback at the Temec...

I just bought a Chevy Cruise hachback at the Temecula Paradise . I love it! My salesman s name was Peter Williams. He really made my whole experience so great! He was personable and friendly not to mention knowledgeable. I couldn t be happier with my experience and my choice to go there. In fact everyone I came in contact with at this dealership was very nice.

L
4 years ago

We are recently retired and after raising 5 childr...

We are recently retired and after raising 5 children we are ready to drive a luxury car as we go through our bucket list.

We went to Paradise Cadillac to just look and try a 2013 Cadillac. What a wonderful surprise. The car had all the comfort, room and amenities that made driving this car a pleasure. We were treated well and never pressured by the staff. Thank you Chris and Eli for your professionalism and knowledge. We look forward to visiting you again soon.

G
4 years ago

This place is full or unprofessionals. My boyfrien...

This place is full or unprofessionals. My boyfriend and I were keen on buying a truck and were attended by mimi kayasone . To my shock and dismay she actually offered to sleep with my boyfriend to make a sale. I have reported this to paradise auto and everyone is busy cleaning the stench. Googled her name only to find out she indeed is a home wrecker... hr must have got some perks to give her a job ignoring the back ground checks.

M
4 years ago

Service was excellent and the amenities that the d...

Service was excellent and the amenities that the dealership provides made waiting a relaxing and pleasant experience. Waiting for my truck to be serviced also allowed me to wander around the car lot to look at what the new vehicles had to offer.

B
4 years ago

Had a FANTASTIC time shopping for a truck over at ...

Had a FANTASTIC time shopping for a truck over at Paradise in Temecula. My husband and I worked with LARRY BODKIN - He was extremely knowledgable and helpful with our purchase.

Larry did almost all of the leg work - Filling out paperwork, working with the sticker price of the truck and bartering with the financial team on our behalf.

Other than being a businessman - Larry is great guy! He was easy to talk to, engaged in conversation and was generally interested in myself and my husbands personal interests and recent travel.

I plan to work with Larry again in the future with my next vehicle purchase and I highly recommend him to all that mosey on through his lot.

C
4 years ago

My Wife and I were looking for a 2nd Vehicle, we l...

My Wife and I were looking for a 2nd Vehicle, we looked everywhere and other dealerships and Sales Reps were trying to sell me something I did not want or afford. We went to Paradise and met Hal, I stated how much we had to spend and what we wanted, he showed us several cars that fit our needs and price. We picked our favorite, took a test drive and signed paper work and now have a new car. We were dreading the experience until we met Hal at Paradise, it was the best experience we ever had purchasing a car. Knowledgeable, honest (surprising), caring and patient.

K
4 years ago

Had great service from Erik and Alphonso. They bot...

Had great service from Erik and Alphonso. They both went above and beyond what I would expect from car salesmen. We ended up getting a great deal on a used vehicle and did a trade in. We will be recommending them to our friends.

J
4 years ago

Paradise is the best dealership i have ever dealt ...

Paradise is the best dealership i have ever dealt with! I went in and the salesman Denny was the best i have ever dealt with!! I went in to get a used truck and found a Titan and couldnt be happier! They have the EXCEPTIONAL CUSTIOMER SERVICE and they were very fast with the paperwork! i was there for only TWO HOURS! I was in and out! I will buy all my vehicles from them! thank you so much guys i am very happy!

C
4 years ago

Thanks to Becky Young, and the staff at Paradise C...

Thanks to Becky Young, and the staff at Paradise Chevrolet for making my first car buying experience a great one! Becky went above and beyond, searching for the right car for me... It took a couple months but now I am driving the car I have always wanted and at a great price! I couldn't be happier with the outstanding service & selection.

A
4 years ago

I dropped in one day to look at a Chevy Bolt. I ha...

I dropped in one day to look at a Chevy Bolt. I had the very good fortune to be greeted by Mike Peralta. It was my lucky day. He showed me the car I was interested in. He answered every question I had. He was willing to spend all day with me. I told him I'd be in touch. No pressure--just a smile and total professionalism. We kept in touch until I finally had the time to buy the car. It wasn't on the lot so Mike spent 2 days looking for exactly what I wanted. He found it! I got exactly what I wanted at the right price.

Mike, Thad and Ryan made this automobile purchase the most painless I've had in 30 years of buying cars. Thanks guys!!!

M
4 years ago

I am very excited about my new Chevy cruze. I have...

I am very excited about my new Chevy cruze. I have purchased many cars in my life but never hassle free until now, Thank you Darrin Young for all your help. I did my homework and knew exactly what I wanted and the price I was willing to pay. I got what I wanted and more. I couldn't be more satisfied with my purchase. Good customer service is very important to me and I will admit I don't have much patience specially when it comes to my time. I am a satisfied customer of Paradise Chevrolet and would recommend to any one.

C
4 years ago

I talked to a sales guy named Chris Perez he was v...

I talked to a sales guy named Chris Perez he was very helpful over the phone and when I stopped by to look at a cadillac he knew everything about it ! I also had many questions about turning in my Lexus ! Very knowledgable about the car I was interested in! I will definitely be back to trade in my car and be helped by him !!

R
4 years ago

Honestly one of the worst car buying experiences I...

Honestly one of the worst car buying experiences I've ever had and I've purchased roughly over 20 cars. We had a pre-approval through GM Financial and still it took me three weeks of every single day talking with them before they would push the deal through ...they're are a joke and should not even be allowed to sell cars. Everyone from the salesman to finance and even the managers are all POS's.

T
4 years ago

I had the opportunity to visit the dealership rece...

I had the opportunity to visit the dealership recently. I was helped by Terrell Bolton during my visit. Mr. Bolton was very knowledgeable about the intricate details of the vehicles that peaked my interest. He was very professional and patient. I would recommend when visiting Paradise Chevrolet and Cadillac, ask for Mr. Bolton as he will work to get this best deal possible.

D
4 years ago

I bought a truck from them with there free oil cha...

I bought a truck from them with there free oil changes for life and every time you need a oil change you can't walk in. YOU MUST MAKE APPOINTMENT A MONTH OUT EVERY TIME. Recall something. so when i get a oil change I have to set up next appointment that day. The girls in service dept. look you up and to see if your oil change if free and then make it as hard as possible to use them. Out of the 30 time i have been there same thing. Also on a few oil change the tried to charge me for add on i didn't approve, don't mine that as they have to give me it for free seeing that i didn't want it done.

G
4 years ago

I could not have asked for a better experience tha...

I could not have asked for a better experience than the one I had at Paradise. After several months of shopping around and being frustrated and discouraged we walked onto the Paradise lot in Temecula. Our first experience was with Sam Radi several weeks before we bought a car. Sam treated us with respect and consideration. He was patient and knowledgeable. He was patient and tried his best to make a deal. I did not buy a car that day but I didn't feel like I had to run away. There was absolutely NO PRESSURE. When we returned several weeks later Sam remembered us by name! He was already with a customer but personally handed us over into the qualified hands of CJ Scott.

CJ was just as delightful and friendly as Sam. He showed us what we were interested in and didn't try to pressure us into anything. He let our desires guide our shopping experience. After a nice test drive and selecting the car I wanted we went inside to start paperwork. In the midst I realized the car I was purchasing did not have a feature that I really wanted. Without hesitation CJ returned with us to the lot to look around. I found an even BETTER car at almost the same price.

I'm used to sitting and waiting for hours for deals that never work and promises that are never kept. That didn't happen here. In about 20 minutes they brought their first offer. We turned it down for lower payments. BAM! 5 minutes later we were shaking hands on a payment that was less than we asked for at an unbelievable interest rate. But that's not all, they delivered a clean car, FULL OF GAS, and even gave ME a gift!

If you want to feel like you just bought the most expensive car on the lot you have to go here! They made us feel like the most important people to walk on the lot that day. The incentives are good, the warranties are great, the service is outstanding. This was not a typical car-buying experience. My husband said this is his dealership from here on out.

T
4 years ago

The dealership appears well-managed with professio...

The dealership appears well-managed with professional, friendly people. Kevin Brook's follow-up over a long period of time was excellent. Both the buying and delivery experience were worth the one hour drive each way.

J
4 years ago

John and Felipe were great. John and I texted to e...

John and Felipe were great. John and I texted to ensure my car was available and arrange for a first look and drive. Felipe greeted us and handled the paperwork. They we're very professional and easy to work with. Thanks for a great car buying experience.

K
4 years ago

Joel was fantastic! The whole team at Paradise was...

Joel was fantastic! The whole team at Paradise was great. Joel was knowledgeable and helpful with all my needs while purchasing my car! Everyone was helpful and the lounge with video, toys and coloring for the kids was extremely helpful during my visit. Thank you Joel for all your help with guiding me through this process and hats off to you and Sales manager for all your help. Joel and Paradise Chevrolet are Highly Recommended!!!

J
4 years ago

I was highly disappointed with this dealership, a...

I was highly disappointed with this dealership, and how they spoke to me, and made me wait while they drank coffee and had donuts. The manager bragged about how much money they were making and and the Corvette that had just sold for a high price. What upset me was that Paradise Chevrolet was recommended as a good place to get a vehicle where they work with you to get what you want, and not pressure you to get options that you do not need are will lb. Nuae. With money in hand I was ready to buy. But it was made clear that they did not need or want my money. And that the sales that were in the paper and online they could not honor. I would never recommend anyone to buy from here.

Paradise Chevrolet Cadillac

Paradise Chevrolet Cadillac

4.6