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B
3 years ago

Becky Young has done it again! She always goes abo...

Becky Young has done it again! She always goes above and beyond to make sure
Her customers get just what they are looking for. I wasn t even sure I was going to buy a new car when I went to see her on Monday afternoon, I told her what I was looking at and
And asked what options were out there. In no time she located exactly the Equinox that I wanted at another dealership ( only 2 in California) I drove it home on Wednesday. This is the second car I ve bought from Becky..Everyone at Paradise is so helpful and friendly.

R
3 years ago

A Day In Paradise.

A Day In Paradise.
I am retired, have no house payment, no car payments When I walked through the gates at Paradise Chevrolet I was sure at least one salesman would instantly pounce on me and my wife before we made it to the first car, Grab my arm, Twist it behind my back and insist I buy a car
Boy were we pleasantly surprised when a very nice Salesman, Shaun Tomosada did meet us In the lot and listened when we told him what we were wanting to see.
We looked at a few cars, No pressure whatsoever, then he had to to go with another customer. I was handed off to Sam Radi, Another Fantastic guy.
Again very little pressure to buy But I Did test drive A vehicle. A Chrysler Town and Country Van with all the bells and whistles. Low milege used car, excellent condition and at a very fair price. Couldn't ask for anything better.
Then with Sam and Eli the Pre-owned team leader we put together some numbers With a little back-and-forth negotiations we made the deal.
These people were phenomenal, very little pressure, Honest and a good sense of humor.
Josh Rice the Financial Manager Was fantastic.
Last stop was Insurance verification This was where I was also very impressed This nice young lady gave me An insurance quote for all my vehicles She showed where I was under insured in some respects. Again no pressure whatsoever For her policy. My current carrier matched Her price If they didn't I surely would have went with them. I would especially like to thank her for showing where I could improve on my insurance thank you.
Not that I buy a car everyday But, These guys At Paradise Chevrolet are a phenomenal bunch of people. I would definitely recommend them.
Thank you so much.

B
3 years ago

We recently purchased a Chevy Tahoe from Paradise ...

We recently purchased a Chevy Tahoe from Paradise and after 40 years of dealing with dealerships and sales people, someone finally got it right. It was by far the best experience we ever had. Margaret Gunn completely eliminated all the stress and frustration typically associated with purchasing a vehicle. She was helpful and answered all our questions and took extra time to explain all the gadgets and gizmos of the vehicle.
We will definitely be returning to the dealership for future purchases and requesting Margaret, as well as, recommending her to all our friends, family and associates. She is now our go to Gal at Paradise Chevrolet.

J
3 years ago

Fantastic

Fantastic

The best car buying experience I have ever had. Lance is the best and everyone I had contact with was exceptional. I went in there to get hopefully get a used car, but I actually got a brand new car and I love it. Paradise Chevrolet Cadillac is the best

L
3 years ago

Thank you Paradise Chevrolet for a great car buyin...

Thank you Paradise Chevrolet for a great car buying experience. I am very happy with my purchase from your dealership and the service I received from from your sales consultant Alfonso. He took the time to make sure my wants and needs were met in choosing a vehicle and was knowledgeable about the cars and features I was looking at. Once again Thank you Paradise Chevrolet and Alfonso.

I
3 years ago

I have never had an experience quite like the one ...

I have never had an experience quite like the one I had on Saturday. By a stroke of luck I was handed off from one salesman to another. At first I thought, "what, is my money not good enough for this guy" but it turned out to be the greatest blessing. Chris Ochoa showed us all the trucks I wanted to see and was a plethora of knowledge on the technology and options on each vehicle. He was a total gentlemen with my wife and I and really went the extra mile to make sure we were comfortable and were being given all the correct information. I ended up leasing a 2015 Silverado LTZ which is a truck that I never thought I would have the pleasure of driving and my monthly price point was met. Chris spent an extra 40 minutes with me just to set up the blue tooth and the OnStar services. If you go here and want the best no haggle experience, go with Chris Ochoa!

D
3 years ago

I submitted an online question through the website...

I submitted an online question through the website and Cody Dugard replied instantly, he was so kind and informative and the reason we decided to come in. When we arrived, Darrin Young helped us with purchasing our Chevy Equinox, he made the process so smooth, with no pressures or gimmicks. I will definitely recommend Paradise Chevrolet! Thank you to an awesome team! I love my stylish, new "mom car!"

S
3 years ago

The car salesman said they would be able to get me...

The car salesman said they would be able to get me the price I told them I was specifically looking for, the price which I am currently paying on my car, to get into a new Cruze. So great, the car salesman guarantees he can get me the price knowing I have no down payment, and knowing my credit score which was run yesterday. So I fill out paperwork for a credit check, the numbers guy comes back with 240$ more then my current payments, 390$ for a leased vehicle. I just went to another Chevy the day before and got quoted 250 dollars. I would highly recommend not going to this dealer, they can't even follow through.

C
3 years ago

My experience with Paradise Chevrolet was great. A...

My experience with Paradise Chevrolet was great. As someone who used to be scared to walk into dealerships, I was initially hesitant to go in and talk to the sales staff. I started my search online and was invited in for a test drive. Once there, the internet manager Steve and the the VIP vehicle advisor Lance Orozco made me feel comfortable. They were able to give me a great deal on a new lease and made the process quick and painless. The entire staff was professional and knowledgeable. I bought an electric car, a 2014 Chevy Spark, so I was not sure how up to speed the sales staff would be on the features of the car, but Lance was very knowledgeable about all of the features and was able to answer all of my questions. He even followed me home after the sale to make sure I was able to hook up the charger and make sure that everything was working properly. I would definitely recommend Paradise Chevrolet to anybody looking for a new or used car in the Temecula area.

W
3 years ago

I had a great experience at Paradise Chevrolet! Ia...

I had a great experience at Paradise Chevrolet! Ian, Jordan, Alphonso and George really made my car buying experience enjoyable. Ian spent quite a while going over the vehicles we were interested in and let us test drive them without pressure. We enjoyed talking about the car as well as things not auto related. When Ian had to leave he turned us over to Jordan who did Yeoman's service with the paperwork while keeping us entertained during the process! Alphonso was very quick on getting a price for us and was able to take care of a few minor items that we wanted repaired in the vehicle. Finally, George in finance was not only very friendly but was the fastest person I have ever worked with on financing a car making the whole experience quick, painless and enjoyable! I highly recommend Paradise and its people to anyone looking for a new vehicle.

A
3 years ago

Although I did not purchase a car YET, my experien...

Although I did not purchase a car YET, my experience at Paradise Chevrolet was wonderful!! Our time with Joe Digioia with so informational and pleasant. We thank him very much and will be back and let everyone know that they need to go see Joe! Thank you!!!

J
3 years ago

Sam Radi made the purchase of our pre-owned 2013 C...

Sam Radi made the purchase of our pre-owned 2013 Cadillac CTS the very best vehicle purchase experience that we ever had! Sam is a professional in every sense of the word. Thank you Sam for all your courteous, friendly, and patient assistance both with the purchase and with your after purchase follow-up on items that needed to be removed from our trade-in vehicle. I will not hesitate for even an instant to recommend Sam and Paradise Chevrolet Cadillac to any and all of my family and friends. Thank you also to Ely Gutierrez for your no-pressure/no-haggling transactional help and to Chris Brey for smoothly processing the "paperwork" transaction. Wishing you all a wonderful Holiday and a fantastic New Year 2016.

A
3 years ago

This place was very impressive it was clean it wen...

This place was very impressive it was clean it went above and beyond for customers friendly staff easy pricing and appreciation for military families. Chris Perez was a pleasure to work with. The GM was very professional and really went the extra mile to help us drive off in our new 300.
Everything went pretty quickly even the finance guy was so easy to talk to and got us in and out with zero hassles. Thank you guys for everything!

J
3 years ago

Hi Larry,

Hi Larry,
Hey I just wanted to let you know the Malibu I purchased at Paradise with your assistance was ideal in every way. The attention to detail, price, facility, and variety of cars are more than I could expect. You were waiting for me at the door just at the appointed time and very efficient in allowing me to soak in what cars were available. You even went the extra mile to locate a car I had seen on your website that was not on the lot. That patience was important to me. I just want to thank you and the Paradise sales and service teams. I am often asked about my car and where I bought mine. Paradise Chevrolet Cadillac is easy to recommend. The service and performance are stellar in every way! Keep it up Larry.
The car itself has performed flawlessly, great acceleration, and good gas mileage. And is very attractive from all sides. The MyLink system has been an easy way to tailor the car and how it acts when I get in and continues with the drive experience. GM has once again proven to me that they are the Only car manufacturer.
Thanks Again,
Loyal GM Owner
J. Burns
Temecula Resident

N
3 years ago

Had the best car purchasing experience thanks to t...

Had the best car purchasing experience thanks to the team at Paradise Cheverolet! Damione was absolutely a pleasure to talk with and so knowledgeable and helpful. We found the truck we were looking for and love. The approach by the team of no pressure and there to help you however they can makes the car buying experience a good one. We will definitely be purchasing our next vehicle at Paradise. Thanks guys!

J
3 years ago

I really wasn't planning to buy a car, just wanted...

I really wasn't planning to buy a car, just wanted to look and get an idea of what I may want to get, but Shaun came up to assist me and his friendliness was great, he was not pushy or overbearing. I wasn't able to get the exact car I wanted but he got me in one I liked. Then he had Ely help out with the finance process and he was very straight forward, professional and friendly as well. It was overall my best car buying experience. I will be going back when it's time to upgrade.

A
3 years ago

I am a first-time car buyer and Sam made it so eas...

I am a first-time car buyer and Sam made it so easy and understandable for me. He never treated me as though he can't make any sale off of me. I had no credit but had a co-signer though and he gave me a very great deal. I will never forget my great experience with this dealership, and with Sam.

C
3 years ago

I worked with Darrin Young. He was very helpful a...

I worked with Darrin Young. He was very helpful and understood what I was looking for in my next vehicle. I'm not a fan of going through the auto purchase process but working with Darrin made it easier.

T
3 years ago

I have a Silverado. AC condenser, a known problem...

I have a Silverado. AC condenser, a known problem, went broke at the defect area. I had it replaced a year ago. Now the Compressor is out. Another known problem. I understand items wear, but when I ask for system refrigerant to be recovered and the condenser to be check for workmanship and is in good working order to rule out a defective part. I don't expect hostility from the advisor. I can't afford the compressor replacement at the dealership at the moment. I need to replace the compressor myself. On a side note. When I asked how much it would cost, after verification all workmanship and condenser in good working order, the advisor was again hostile and not willing to give estimate. Four vehicles, a new engine install ($10/k), all at Paradise, I'm shocked that I was given such treatment. I planned on trading my truck in in October. I think I will hold off on this now.

T
3 years ago

My husband and I had an awesome experience at Para...

My husband and I had an awesome experience at Paradise Chevrolet Cadillac this past weekend. Denny Crawford helped us with our trade in for a new 2013 Camaro SS. In all honesty, Denny was a honest, genuine, down-to-earth guy. He worked quickly and made the entire process easy. I could actually say we felt like we have known him for years! :-) We highly recommend Denny to anyone wanting a great car-buying experience.

N
3 years ago

I love Paradise Chevrolet, I've bought two cars fr...

I love Paradise Chevrolet, I've bought two cars from here. Great atmosphere, service, and excellent staff. Waiting area has televisions plus complimentary cookies, popcorn, coffee and bottled water, so I don't mind waiting an hour or more for an oil change.

O
3 years ago

I could not be happier with the outstanding servic...

I could not be happier with the outstanding service provided at Paradise Chevrolet. Craig made the process very easy going. He went out of his way to meet our needs and delivered in a timely manner.

R
3 years ago

Darrin young is the best , he can help you to find...

Darrin young is the best , he can help you to find your fav car , he is helpful, patient and his customer service is the best experience I ve ever had with car dealers , Thank you Darrin I really appreciate your help

h
3 years ago

Such a wonderful staff and experience. Damione was...

Such a wonderful staff and experience. Damione was so helpful and checked on us regularly. He made the whole process so easy and fun! We are so happy with our new truck and our experience at paradise!

w
3 years ago

I had a great time and enjoyed the help and servic...

I had a great time and enjoyed the help and service that I recieved during my visit on the 23 July 13. I was shown several cars by Karen Bonnell. She promptly provided cars to test drive for my convenience. Karen has great people person skills. I didn't feel pressured, being rushed or pushed into something. I thank Karen very much for helping me choose the car I wanted and assisting me with the setups afterward. I would enjoy Karen assisting me to choose my next car with no hesitation. Thanks again Paradise Chevrolet Cadillac and Karen Bonnell.

Vr

Willie Sumlin

m
3 years ago

We recently purchased a 2015 Chevy Equinox with a...

We recently purchased a 2015 Chevy Equinox with a patient & very knowledgeable salesman, Lou Long. Mr. Long was very helpful, respectful and professional every step of the way. We would highly recommend him to others and plan to return to Paradise , a fine local dealership with a strong reputation for caring about every customer

C
3 years ago

Stopped in to take a look at the new Trax and was ...

Stopped in to take a look at the new Trax and was greeted by the very friendly Craig McKenzie! He was so knowledgeable and I am looking forward to coming back in and purchasing one! He is the man to come see!

A
3 years ago

My husband and I bought a car from them in Novembe...

My husband and I bought a car from them in November. Our salesman Larry was amazing! As was the whole staff in the used car department. I have always had reservations about car salesmen but Larry went above and beyond my expectations. He was not force full or pushy. He really listened to us and made sure we got a great deal! I couldn't be happier with the service we received! They actually got us into a car for lower than what we wanted to pay. I was so impressed that I brought my bother there when he was looking for a car. We shopped around but the service and the quality of cars did not match. Larry and George from finance went out of their way to make sure he got into that car and with an amazing deal! Over all I'm really impressed with the service at this dealership. They made car buying a fun and enjoyable experience! I will definitely be coming to Larry for all my future vehicle needs. I highly recommend them, you will not regret it!

K
3 years ago

Sam was very helpful in making sure that the needs...

Sam was very helpful in making sure that the needs for myself and my kids were met in a vehicle that would help make up for the lost money in what I had and also something I would love driving. Helped keep me cool when things seemed to run a bit long, by and far the best Salesman I have ever worked with!

D
3 years ago

Ryan Tracy was a model professional sales consulta...

Ryan Tracy was a model professional sales consultant. I had never been to Paradise before. I did research and read other reviews before coming down to buy a car. This was the best car buying experience in my lifetime. The negotiating took about 10 minutes. I arrived at 5:00 PM and left at 7:00 PM with our new Cadillac ATS.

Thanks Ryan Tracy & Paradise Cadillac

J Smith, 20 Year Marine Corps Veteran, Teacher

A
3 years ago

We were very impressed with Paradise Chevrolet Cad...

We were very impressed with Paradise Chevrolet Cadillac dealership and the experience we received.
The guys there rocked and were amazing!
The Staff were super friendly and fast! They kept us well inform throughout the process which is nice for soon to be new car owners. When we arrived, they got to us quickly and The process after that was a breeze. I will definitely be referring our friends and family here. We had a wonderful experience and I am so glad we decided to them. We our military and A lot of places are not always as informative or in our best interest. They are usually just trying to get a sale and just get us on our way. What we liked the most about Are sales agent Mallory was his integrity and character throughout the process as well as the management above him who helped us get the best deal and who helped us navigate what route would be the best for our family. We travel a lot Being Military so this is important! We happen to have a very big family with lots of teenagers and so we were needing a bigger vehicle and our agent Mallory made it happen. I just want to Thank Chevrolet Dealership and their staff for the great experience we received. We will definitely be back!!!

P
3 years ago

I visited this dealership and test drove cars 2 di...

I visited this dealership and test drove cars 2 different times before I made my decision to lease a 2019 Chevrolet Equinox with the 2.0 liter engine. I also visited at least 3 other car dealerships in Temecula. On my first visit, I told them I was just there to get information and test drive some cars. No one ever pressured me and they were very welcoming and accommodating, which I appreciated immensely. Lou spent a lot of time with me and he listened while I told him my wants and needs in a vehicle and he made a smart recommendation. Lance is super nice, and he's the one who helped me through the leasing process. He helped me to get the best deal possible and he astutely pointed out to me that it was more advantageous for me to sell my leased Honda to Chevy than to return it to Honda, as I had planned. The icing on the cake is that I absolutely love my Chevy. I love the way it handles and it feels solid on the freeway and in the pouring rain. I'm also enjoying a lot of "extras" that would not have been included in the other brands I shopped, for the price. I've only driven Hondas, Toyotas and Fords in the last 30+ years, but I'm a Chevy Girl, now! Without hesitation, I recommend Paradise Chevrolet. They are truly product specialists and they helped me find the right vehicle for me at a fair price.

T
3 years ago

I began my experience working with Steve after sub...

I began my experience working with Steve after submitting my request via the Internet. Steve met my vision and needs for a new pickup and helped me understand the differences of the models. At no time did I feel pressured or pushed to a decision and this purchase time frame did not take too long. I really enjoyed working with Josh in finance as well - I would have liked to have met the Sales Manager that Steve was working with, but I realize they sometimes like to be in the background.

v
3 years ago

I took my 2015 Z06 Corvette in for the engine lack...

I took my 2015 Z06 Corvette in for the engine lacking power, which occurred suddenly the day before and seemed to be running out of fuel. The car had been running very well, and even with the loss of power all engine functions were normal (e.g. normal oil pressure, no abnormal sounds, no fluid losses, etc.). Even though I did NOT have an appointment Mr. Geoff Rasmussen took the car into the shop, ran diagnostics, reloaded the CPU software, and had the car back to me that afternoon running fine. Job well done in my opinion.

M
3 years ago

I just bought my 2018 Traverse through a different...

I just bought my 2018 Traverse through a different dealer in May. I had traded in my Dodge because it was always breaking and I had horrible luck with Dodge service centers including never being able to get ahold of the service advisor along with them "finding" more things wrong with my car that a second opinion said didn't need to be touched. I was hesitant to buy a new Chevy after having one 6 years ago, but all that changed this week. I am extremely impressed and grateful with the service center, courtesy rentals, and Chris! He called to update me everyday. My husband is deployed so its just me with 3 bio kids and a foster child; they were very understanding and helped make sure I had a car big enough for 4 carseats. My car was also fixed way faster than expected. THANK YOU PARADISE CHEVY!

M
3 years ago

We love Paradise Autos, but especially getting our...

We love Paradise Autos, but especially getting our new cars through Becky Young. She is honest, friendly, professional, and down to earth. Becky's service and attention to getting us exactly what we want is unparalleled. I wouldn't buy from anyone else! My wife and I have bought our last three cars through Becky and are lifetime Becky Young customers now! Thanks Becky. We'll see you when we need another new car.

C
3 years ago

Ross made my first car buying experience at Paradi...

Ross made my first car buying experience at Paradise Chevrolet one to remember. I was greeted with friendly, outgoing service, and Ross got me into a car that I LOVE. He provided a no pressure atmosphere that made the entire process very easy and stress free. He was incredibly knowledgeable about the inventory, and especially specific with the car I wanted to purchase. Buying a car for the first time does not have to be scary, and Ross at Paradise proved that point yesterday. When I return to Paradise, Ross is the only person I want to work with. Thank you!

J
3 years ago

Mike Peralta, it was great buying my new Blue Corv...

Mike Peralta, it was great buying my new Blue Corvette from you. There was no pressure just interviews and questions. I really appreciate you kind of salesmanship. If I decide to get the truck we talked about I will be sure to give you a call. Same when My Granddaughter decides to trade her car in as well. Thanks

J
3 years ago

First timer at Paradise Chevrolet. Needed a standa...

First timer at Paradise Chevrolet. Needed a standard oil change and tire rotation. They were about two weeks out on appointments but given the current pandemic, that was understandable. I was helped by Ty, a very friendly service manager. I was told it would take about an hour so I waited on-site. Plenty of space inside to distance yourself safely from others. I was pleasantly surprised when Ty found me about an hour later to tell me service was complete. See you in 5000 miles!

B
3 years ago

From the moment I entered the building, I was gree...

From the moment I entered the building, I was greeted by the receptionist and taken care of all the way through till I left and was wished a good night by the receptionist. Ian pointed me in the right direction, had the pleasure of finding the perfect car & doing the deal with Becky, closed with Christian on the high tech signing table and received a personalized follow up call from Denny. Wish all car buying experiences were this good...I ll be back!

E
3 years ago

I was very pleased with the wonderful customer ser...

I was very pleased with the wonderful customer service I received here. Damione Thompson was the sales person I worked with. He was very professional & knowledgeable. I appreciate how he answered all my questions and there was no pressure to purchase. Although I did purchase a used car. I would highly recommend buying a car from this dealership!

L
3 years ago

My experience here at Paradise Chevrolet was wonde...

My experience here at Paradise Chevrolet was wonderful. The salesman Alphonso Zavala was very informitative and friendly throughout the sale process. I truely appreciate the great service and quality that was provided for me.

Thank you! Lindsey

H
3 years ago

Great Team At paradise.

Great Team At paradise.
Beck Young in Fleet and Matt in Financing took great care of my wife and me.
I would surely recommend this team.

K
3 years ago

I m always scared to walk into dealerships because...

I m always scared to walk into dealerships because I get very uncomfortable by the sales people. I was very dismissive to the sales person that approached me but he kept trying to help and I genuinely felt like he really wanted to know what I needed and what would be best for me his name was Alfonso and I would recommend anybody trying to look for a car to go to him because he really cares and that s all I could ve asked for

T
3 years ago

Jonathan and Michael were awesome. Very approachab...

Jonathan and Michael were awesome. Very approachable, professional, not pushy, and easy to work with. Getting the numbers we were looking for took some time (upper office) but in the end worked with us to get us to where we needed to be at as a final financed number. I would definitely recommend this dealership to others.

M
3 years ago

I purchased an Equinox this weekend, and it wasn't...

I purchased an Equinox this weekend, and it wasn't even a car I had been considering! I told my salesperson, Dave English, what I needed and he directed me to my dream car. The price was right and I was back home with a new car and lunch in under 3 hours. Easiest car purchase I've ever made. Thanks Dave for making the dreaded car-buying experience actually enjoyable! :-)

f
3 years ago

After months of procrastinating, I got up and took...

After months of procrastinating, I got up and took the pink slip to my car and went back to the Paradise Dealership that I had in the past done business with. I have had a financial loss over the past 3 years and am just getting back on my feet financially. I was able to get a BEAUTIFUL vehicle at a affordable price and still maintain a decent living!

S
3 years ago

We recently bought a new Chevy Malibu and were so ...

We recently bought a new Chevy Malibu and were so impressed with Paradise Chevy and with Lance Orosco who helped us through the process and made sure I got the car with the features I wanted plus it was one of the quickest car buying experiences we have had! The whole staff seems friendly and the fact that the service center is open on the weekends is a huge plus!
A big Thank you to Lance and all the staff at Paradise Chevrolet for my new Malibu I love it!!

K
3 years ago

Jah was very helpful from the first time I came in...

Jah was very helpful from the first time I came in. He was very friendly and patient with me. He was also vey helpful to my wife when she came in to get help with all the amenities in her lovely new suburban. JAH WAS AWESOME!
Jim and Jannina Sanchez

J
3 years ago

Purchased a 2013 Chevrolet Traverse, my sales pers...

Purchased a 2013 Chevrolet Traverse, my sales person was Denny Crawford. The entire process was painless and the Paradise team met our expectations. No hassles, was not stuck in 5 hour closing negotiations on a car I don't want. I came in with price on a car from a competitor found on the internet. Asked Denny a simple question can you match this price on your use vehicle comparing (apples to apples). After reviewing the invoice on their car, he explained they could not come close (approx 4k difference). He recommended going to the competitor and purchase the car because it is a great deal. After seeing the car at the competitor dealer which was in accurately advertised, it actually had more option than the one we looked at Paradise but my wife wanted bench seating for 8 vice 7 seats with captain chairs. This was a deal breaker for us, so after looking at several vehicles and not satisfied with their inventory and service we headed back to Paradise. We met back with Denny (who had a big smile on his face). We explained we wanted to see the numbers on the used vehicle and the numbers on a new vehicle. In our case the numbers on the new vehicle made more sense. We got a great vehicle with great options with some great services such as oil changes for life, free dent repair and an extended 100K warranty. The service department as attentive as the sales force, call this morning to make an appointment for some options that I ordered, the process was without excuses and were able accommodate my schedule and will provide a ride back to my home. Very satisfied...No switch and bait here, No hassles...I recommend Denny Crawford.

J
3 years ago

I am 64 yrs old and Paradise was the best car buyi...

I am 64 yrs old and Paradise was the best car buying experience of my life. I cannot say enough good things about them from the time we drove on the lot to the time we drove off the lot. Thad and Steve were exceptional. I was more than satisfied with my deal and the service I received. We left the dealership ecstatic with our new car and forgot my jacket in my trade. We had gone about 6 miles away to another local establishment and called Thad to verify their closing hours. Within 10 minutes, Thad was standing in front of us, personally delivering my jacket and some CD's that I had left in my trade CD player. We were really impressed and immediately told everyone within an earshot about Paradise. Needless to say, we didn't stop talking about that for a few days. We drove 80 miles to get to Paradise because you were the only dealer in SD county with the Spark EV we wanted. Some of the other dealerships said they would order one for me but wanted a $500 deposit. I contacted Thad via internet on Wednesday and because of the long drive I needed you to hold the vehicle for me until the weekend, You said you would hold it for me and never even asked for a deposit. During that time, I was pre-approved, had an amount I wanted for my trade-in and had a good idea of what my lease payments would be before I even got to the dealership. When I got to the dealership, I was able to receive a little more for my trade-in than I expected and my lease payments were $10 less than I anticipated! It was worth the drive! PARADISE IS A PERFECT NAME FOR YOUR DEALERSHIP! We will always do business with Paradise Chevrolet in the future and will encourage all our friends and family to do the same. Thanks again!!!! PS. and yes the Spark EV did make it back to El Cajon (80 miles) with a few miles still left on the charge. GO GREEN!!!

P
3 years ago

Becky Young, the fleet manager was an absolute ple...

Becky Young, the fleet manager was an absolute pleasure to work with, as was everyone else at the Paradise Chevrolet & Cadillac dealer.
Becky specifically knew her stuff very well - a true professional!
I will absolutely return once my lease is over and will do so as long as Becky is still there

V
3 years ago

We were on our way to Big Bear for the Labor Day W...

We were on our way to Big Bear for the Labor Day Weekend when our car s air conditioner condenser locked up. It was 115 degrees that Saturday. We bought our Tahoe at a dealership in San Diego and knew it was under warranty but of course the work couldn t be started until Tuesday after the holiday. The service manger was so accommodating. We told him we were heading to meet family in Big Bear. Instead of having to cancel our trip and figure out a way to get back home, the service manager made sure we had a full size SUV as a loaner while the work was completed. We so much appreciated that! We were able to salvage the weekend and picked up our repaired car the following Wed.
Everyone on staff was very polite and made sure we were taken care of. Thank you so very much. The Oxendines

T
3 years ago

Dealt with Ryan Kelley and he was professional and...

Dealt with Ryan Kelley and he was professional and not the typical car salesman. Appreciated the space he provided in thinking over the vehicle and not pressing a decision. The whole sales team met my expectations and it s likely why we ve purchased vehicles from this dealership for (20+) years.

D
3 years ago

Its always a pleasure to find someone that underst...

Its always a pleasure to find someone that understands the deaf, and a bonus if they actually know how to sign.
Too many people focus on me, the hearing husband, instead of my wife with the 1000 questions, who is deaf. Cody always looked at her directly, clearly moved his lips and used his signing at the same time and patiently answered every concern she had without just tossing his answers to me to share later.
Thank you, CODY.
Beyond that, we knew what we wanted and he know exactly how to make it happen.
IN and OUT in what, an hour?

A
3 years ago

I wanted to extend a personal thank you to Thad Ep...

I wanted to extend a personal thank you to Thad Epting. I am in a rental 2017 XT5 and swung by the dealership to have it appraised, packaged and show me new one! Even though.. I may have not bought from him he still helped me put together all the info to buy from Enterprise. I decided to not buy the rental and we couldnt work a deal quite yet on a new XT5 BUT!! you bet your buttons I will be back to see Thad in 1 year when my current lexus lease is up!! He was kind honest and professional!! THANKS THAD!!

K
3 years ago

Michael Peralta went above and beyond to help us w...

Michael Peralta went above and beyond to help us with our recent purchase. My husband wanted a truck that made a statement, and he got just that. We decided on a 2019 Chevy Silverado Trail Boss in Red Hot. From the moment we walked onto the lot, Mike greeted us with a friendly smile, and pleasant demeanor. His patience was dually noted while we perused the lot and viewed about 10 different trucks. He offered honest, reliable information on each one we asked about. Our test drive went smoothly, and didn't feel rushed like they typically do at other dealerships. When it came down to it, the entire process of purchasing the truck was incredibly smooth and not like the experiences we've had in the past. (Side note, the restrooms here were the equivalent of a 5? resort with all the amenities!!) Mike was a rockstar for us, and we couldn't be happier with our purchase. Thank you from the bottom of our hearts!

T
3 years ago

I will never return to Paradise for service. They ...

I will never return to Paradise for service. They wanted to charge $850.00 to repair or replace the folding motor to the passenger side mirror of my 2013 Escalade. That's outrageous. I got it repaired at a independent shop in Hemet for$250.00 and it works perfectly.

M
3 years ago

I visited the lot at Paradise Chevrolet and was ap...

I visited the lot at Paradise Chevrolet and was approached by Craig Mckenzie who was very helpful, knowledgeable and non pushy.....Then after leaving Craig followed up with me many times over the next week to insure that he was ready to serve me and hopefully sell me a car. He was very professional in all his follow up and I was very impressed. Although I ended up buying another brand of car, I would certainly come back to Paradise and look for Craig if I was going to buy a Chevy or Cadilac in the future. I would also be happy to refer anyone I hear of that was in the market to buy a car to Craig and Paradise. Great job and keep up the good work!!!!!

Paradise Chevrolet Cadillac

Paradise Chevrolet Cadillac

4.6