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3 years ago

Despite only meeting in person to sign the final d...

Despite only meeting in person to sign the final documents at first because I was on the other side of the country then because of the two week quarantine period, Jodie and the team at Pacific Rim Mortgage did an outstanding job. I would not hesitate to utilize their services again.

K
3 years ago

Thank you Jodie and her team for helping us buy ou...

Thank you Jodie and her team for helping us buy our first house. The process was a breeze and she was very responsive whether it was via text/call. I m not the one to write reviews on Google or Yelp but these people deserve it!!!! I would recommend her and her team to anyone!

S
3 years ago

Amazing team to work with! The team was very helpf...

Amazing team to work with! The team was very helpful and answered every question we had. My husband and I had a stress-free home buying experience and as first time homeowners we are very happy with how smooth everything went. Definitely recommend!

Y
3 years ago

Best mortgage team! Professional - always ready, r...

Best mortgage team! Professional - always ready, reply fast and explains everything in details. Expert - they know what they are doing and they can answer all the questions you may come up with, also got me the best rate better than any of my fellows'. Patient and considerate - knowing that we are in the crazy schedule moment, they arranged off office hour meeting which we really appreciated. With all that, our family strongly recommend the team to everyone. If we are looking for mortgage in the future, we know who to look for. Special thanks to Jodie, Lisa and everyone who are in the team! That's been a pleasant and super satisfied experience!

Y
3 years ago

Awesome team that made what could be a complicated...

Awesome team that made what could be a complicated and overwhelming process for this first time home buyer very straightforward and clear. It took 2 years for me to find a place, and Jodie, Jeannie, and Marie were there every step of the way. Thank you ladies and everyone else at Pacrim.

P
3 years ago

Working with Jodie and the folks at Pacific Rim Mo...

Working with Jodie and the folks at Pacific Rim Mortgage was great. Everyone was organized and on top of their game. They made sure nothing felt overwhelming and explained everything thoroughly. I highly recommend Pacific Rim Mortgage! Thanks guys!

A
3 years ago

Jodie and her team are the most professional mortg...

Jodie and her team are the most professional mortgage lenders in the State of Hawaii in my opinion. We only trust Jodie and her team with our clients. I had my own Dad - Attilio Leonardi - refinance his home with Jodie and they kicked butt!!!!!!!!

K
3 years ago

This is our third time working with Pacific Rim Mo...

This is our third time working with Pacific Rim Mortgage! Clearly they do great work or we wouldn't keep coming back to them. They are efficient, accommodating, and always do a great job explaining the process! Thank you Jodie and team!

m
3 years ago

My wife and I were considering another finance com...

My wife and I were considering another finance company to do our REFI, but went back to Pacific Rim who did our first mortgage and spoke to Jodi. We were glad we did because we saved a significant amount for the cost of the service, and not to mention our monthly mortgage amount by $600.00! Jodi and her Team makes the process easy and simple with the use of today's technology. Call Jodi, you'll be glad you did!

Manny and Lucille

J
3 years ago

Great experience for VA borrowers. After switchin...

Great experience for VA borrowers. After switching lenders because I was not happy with the previous lender, Pacific Rim picked up the loan and we were able to close quickly and we felt like we were much better informed on the process than the precious lender.

A
3 years ago

Jodie and her team made my first time home buying ...

Jodie and her team made my first time home buying experience a pleasant one. Jodie worked really hard to get the closing date of my home pushed to an earlier date due to my return to work which was really great. Jodie also made it easy for me to understand the home buying process as a first time home owner. I would recommend working with Pacific Rim for anyone looking to buy a home.

J
3 years ago

Outstanding company!! Jody and the PACRIM team hav...

Outstanding company!! Jody and the PACRIM team have always provided excellent customer service. This will be our third go around with PACRIM on a loan and refi. They are the very best in Hawaii!!

A
3 years ago

THIS COMPANY IS AMAZING!!!!!!! I would give them 2...

THIS COMPANY IS AMAZING!!!!!!! I would give them 20 stars if I could!! It's been a crazy road for us and the only regret is not calling them earlier!! From the moment we called Jodie and told her what we wanted its been smooth flowing from there. We didn't even have a realtor (YOU REALLY DON'T NEED ONE when you have PACIFIC RIM MORTGAGE) We knew what we could afford and we had an idea of the properties we wanted to potentially see. We didn't want to see them without being qualified first. They asked us to send over the properties and from there they told us the estimates per property so we could make decisions on what we wanted to do from there. Prior to meeting them we met with a two other companies who told us to wait and we couldn't (living situation wasn't a good one). Jodie knew our situation and never told us no or to wait. Her and her team worked hard and quickly to get us the info we needed so help us get a home of our own. Don't be shame to say what you can and cannot do, these ladies are honest with you and tell you what you will need to get things done. Long story short, I emailed Jodie and her team Ending of December 2018 and we signed our final paperwork Feb 15, 2019!!!! Jodie and her team of AMAZING ladies made it happen for us and we can't thank them enough!!! They are forever family and we are forever grateful to have met them. They are truly their for you 24/7, any questions or concerns we had were answered right away!! Did I also mention, Jodie had a baby during this process and never once did we feel left behind. She has a solid team that knows what they are doing!!! Seriously the only company we would recommend to everyone!! Thank you guys again from the bottom of our hearts!! Love you Pacific Rim Mortgage!!!

L
3 years ago

Pacific Rim Mortgage always makes my financial tra...

Pacific Rim Mortgage always makes my financial transactions a breeze. They're efficient and knowledgeable and work to make the process as convenient as possible for you. Definitely recommend working with them!

W
3 years ago

You can't go wrong with Pacific Rim Mortgage. How...

You can't go wrong with Pacific Rim Mortgage. How many businesses can you find who've earned dozens of five-star reviews and actually deserved it? When it comes to getting a mortgage or refinance, PRM should be the FIRST one you call. Amazing team, quick response, and super knowledgeable. I'm almost reluctant to leave this review because 1) I can't express just how awesome they are here, and 2) I kinda want to keep them all to myself.

M
3 years ago

The team here is down to earth, extremely knowledg...

The team here is down to earth, extremely knowledgeable and truly amazing. I went in thinking I was not financially ready to make a home purchase, and ended up learning over seven different ways that I could buy my home now. Every other place I went to shined me off or came at me condescending and highlighting how little I know about buying a home. But the team here are so polite, informative and respectful in how they empowered me with the knowledge I needed to make a decision. I will definitely be referring friends, family and anyone I know for years to come.

J
3 years ago

To Jodie/Jeannie/Derek and the entire Pacific Rim ...

To Jodie/Jeannie/Derek and the entire Pacific Rim Team - Where should I start.

I would be remiss if I didn t take the timeout to thank all those who played a pivotal role throughout this process.

The love, passion, commitment and the attention to detail the team displayed day in/day out throughout this business venture is astronomical.

It s rare you find a collectively group; whose professionalism and enthusiasm is the hallmark of the business acquisition. I know it s often noted as a cliche - of one becoming a family through business deals... But I can state this publicly - The PacRim team is forever allied and is an extension of the James Family.

I d like to applaud and commend the PacRim team for the wonderful work completed. The moments shared throughout this process/ordeal are memories that are etched within the fabric of our existence forever. We are humbled, thankful and grateful for the services rendered in the acquisition of our home; find comfort in knowing - our home is always open to Jodie and the PacRim team.

Mahalo!

G
3 years ago

They went above and beyond to help us get the best...

They went above and beyond to help us get the best loan rates with low downs. We ran into various obstacles, but they were patient, diligent on finding other options and accommodating to our needs. I definitely recommend PRM to anyone who needs someone for that trusting and personal attention.

N
3 years ago

Jodie and her team were excellent in helping my fa...

Jodie and her team were excellent in helping my family purchase our first home. Due to the nature of my job it is hard to request for days off in such a short notice, her team was able to work around my schedule and get things expedited in order for us to close on time.

M
3 years ago

Working with Jodie and the folks at Pacific Rim Mo...

Working with Jodie and the folks at Pacific Rim Mortgage was great. Jodie did a great job explaining in detail the process for obtaining a home loan in Hawaii. I'm relocating to Hawaii and wanted to buy a home and was referred to them by my realtor. They were quick, thorough and kept me updated throughout the entire process.

J
3 years ago

My wife and I are truly impressed with the service...

My wife and I are truly impressed with the service that we received from Pacific Rim Mortgage. Jodie and her team made our home buying process go by so smoothly. Their coordination with our realtor was so admirable. Whenever we found a house that interested us, all we had to do was call or text our realtor about the property. Then very shortly after that, we received mortgage scenarios/options from Pacific Rim via e-mail. It was like clockwork and was simply amazing! They even accommodated our busy work schedules by meeting with us on evenings and weekends. We are truly grateful for choosing Pacific Rim Mortgage for our home financing needs. Mahalo to Jodie and the rest of her team!

P
3 years ago

If you want the best lender out there, that's easy...

If you want the best lender out there, that's easy. You want PACRIM. Jodie and Team PACRIM are simply the best lender you will find. Thorough and efficient, they will get the you the lowest, most affordable rate for a mortgage loan. They are the expert lenders here in Hawaii and are our go-to lender here at RE/MAX ALOHA HOMES, and with my wife and I personally. We have financed through them 3 times already in just 2 years here in Hawaii. Pacific Rim Mortgage for the WIN !!

J
3 years ago

Jodie and her team was amazing!!! Im relocating to...

Jodie and her team was amazing!!! Im relocating to Hawaii and wanted to buy my first home and was referred to them by my realtor. They were quick, thorough and kept me updated throughout the entire process. Definitely recommend them if you're looking for a home!

S
3 years ago

I am so so grateful to have worked alongside Jodie...

I am so so grateful to have worked alongside Jodie for my Buyer s first home purchase. She was so dedicated and on time with all of our contingencies. You can tell she takes pride in what she does and was really motivated to make my Buyer s home ownership dreams a reality. I have worked with various lenders and I am so pleased with my experience with Jodie at PacRim I will certainly be referring her to all of my future clients! Thank you Jodie for making the transaction so smooth and for being so so helpful! :) We couldn t have done it without you and I am so excited to continue working with you! :)

J
3 years ago

Jodie has exceptional customer service. She answe...

Jodie has exceptional customer service. She answered emails after business hours, and provided services that go over and beyond what other companies provide. Very friendly attitude. I m looking forward to doing business with her in the future...

Thanks Jodie, and the rest of the staff at Pacific Rim Mortgage!

B
3 years ago

The whole PacRim Mortgage team did a great job! J...

The whole PacRim Mortgage team did a great job! Jodie, Derek, Megan, Natalie, others helped us REFI our mortgage at a GREAT rate, and as fast and safely as possible. Job well done, especially given this challenging public health situation we are all in... Mahalo!

M
4 years ago

Jodie, Derek, and the rest of the Pac Rim Team are...

Jodie, Derek, and the rest of the Pac Rim Team are the absolute best. They are extremely knowledgeable, friendly, and offer the best rates. Their outstanding service makes the entire experience stress and hassle-free. Highly recommend!

C
4 years ago

Jodies team is always super helpful in explaining ...

Jodies team is always super helpful in explaining things that I don t understand, which is a lot! They always lay out my options and give their recommendations and reasons which is greatly appreciated. Communication is always consistent and I never have to double tap them.

A
4 years ago

Jodie and her team are true professionals in the b...

Jodie and her team are true professionals in the business. She brokered my purchase in 2012 and I wanted someone who I could trust upon my refi this year, it was a no brainer to reach out to her again. She and the team kept us well informed on progress and treated us with the utmost professionalism. I definitely recommend Jodie and the PRM team!
r/ Alan and Terry K.

E
4 years ago

We are a first time home buyer and Jodie and her t...

We are a first time home buyer and Jodie and her team made sure that we purchase a home without regrets and that is in our budget. She explained everything on what to expect detail line by line. Definitely an amazing team.

H
4 years ago

Thank you for helping my husband and I purchase ou...

Thank you for helping my husband and I purchase our first home, Jodie was always available to answer all our questions and had an amazing team that was great to work with as well. Jodie always goes above and beyond and we would highly recommend her to anyone.

D
4 years ago

Jodie did a great job explaining in detail the pro...

Jodie did a great job explaining in detail the process for obtaining a home loan in Hawaii! Although I am not buying at this time after all, I deeply appreciate her diligence and expertise, and am satisfied knowing that I made an informed decision with her help.

T
4 years ago

The PAC Rim team is truly remarkable. They ran nu...

The PAC Rim team is truly remarkable. They ran numbers for us to help determine which property would be best for us, worked out the best way to finance the property, and most importantly, they were on top of everything throughout the process making certain we met all deadlines and had deposits ready well in advance. There were no surprises and no panicked moments. We highly recommend PAC Rim.

G
4 years ago

From the initial meeting to get our ReFi process s...

From the initial meeting to get our ReFi process started until our ReFi funding was approved, the staff at Pacific Rim Mortgage did an excellent job processing our paperwork quickly and keeping us informed every step of the way. We had a lot of questions and they were always answered promptly and straight to the point. We appreciate Pacific Rim Mortgage so much for keeping our ReFi process as stress-free as possible especially during a time of so much uncertainty with the Covid19 situation. To the entire Pacific Rim Mortgage staff, much Mahalo for your awesome service!!! We highly recommend Pacific Rim Mortgage!!!

P
4 years ago

Jodie and Jeannie thank you so much for going abov...

Jodie and Jeannie thank you so much for going above and beyond in helping us every step of the way in the process of buying our home. You made it feel effortless and stress free! My husband and I appreciate your knowlege and expertise!

M
4 years ago

Accomplishing our re-fi with Pacific Rim Mortgage ...

Accomplishing our re-fi with Pacific Rim Mortgage was stress-free mainly because of the diligent work of Jodie, Lisa, and Kat. They were specific with their instructions and provided help to the maximum extent possible. My wife and I never felt like we were forgotten about at any moment during the process and they made us feel as if we were the only ones that mattered (when we knew they were assisting numerous families at the same time). We will definitely use their services again and highly recommend others to do so as well. Mahalo Pacific Rim Mortgage!

T
4 years ago

Jodie, Lisa, and the rest of the Pacific Rim Mortg...

Jodie, Lisa, and the rest of the Pacific Rim Mortgage Team made our first homebuying experience stress free. The team talked us through, addressed and remained responsive to any questions we had. We trusted in and relied upon their expertise which made us better able to make an informed mortgage loan decision. Great service from our first meeting to our closing meeting and every step in-between, I would recommend Pacific Rim Mortgage.

B
4 years ago

Jodi and her team made the home buying process str...

Jodi and her team made the home buying process stress free.
I will recommend her to all of my friends and family who are in the market for a home loan.
They were very fast at responding to emails which made the closing process so easy

J
4 years ago

Pacific Rim Mortgage is the only choice for us! Th...

Pacific Rim Mortgage is the only choice for us! This is our second home purchase with them and they just do everything and anything they can to help you seal the deal. They work so hard behind the scenes and make the process very efficient and pain-free. Give them a try, they are simply the best!

D
4 years ago

Pac Rim Mortgage and their supporting teams were g...

Pac Rim Mortgage and their supporting teams were great. I had a short window to process all the required purchasing paperwork (4 weeks) and they made it happen. When I needed to speak to someone specifically, I was able to get the person on the telephone to discuss the issue. Totally hands-on operation who were pleasant to work with. When I was told I would receive this survey, I was disappointed with the 5-star limit; I want to give the team 10 stars!

D
4 years ago

This is our third time doing business with Pacific...

This is our third time doing business with Pacific Rim Mortgage. Jodie and here team are second to no one and is the only mortgage company my family will ever do business with they have customers for life.

Support local businesses

K
4 years ago

Jodie and her team were a pleasure to work with.

Jodie and her team were a pleasure to work with.

They made our home buying process feel simple. They were very attentive to detail and were quick to get back to us if we had any questions. We received a fair rate and costs were reasonable and upfront.

We cant thank them enough for their help and being patient with us as we tried to navigate the choice to buy.

N
4 years ago

They were very detail orientated, and very helpful...

They were very detail orientated, and very helpful! They would answer all our questions when we had them. The whole office is just awesome made our first home purchase very easy and educational. Thank you!

A
4 years ago

We were moving from Japan to Hawaii and put an off...

We were moving from Japan to Hawaii and put an offer on a house while still in Japan. Pac Rim Mortgage was so wonderful and such a blessing to us. They were patient with us and had excellent communication. This was our 3rd house purchase and by far the smoothest, despite being overseas. Without them we would never have been able to close on a house so quickly and have a place to move into right away! I would definitely recommend them to all my friends and family!

J
4 years ago

Stress-free experience! Purchased our first home i...

Stress-free experience! Purchased our first home in HI through Pacific Rim and it's nothing like we'd ever experienced before with other home purchases. They were always available by email and phone; and quick to respond! They were transparent and gave us great rates and options! They walked us through different scenarios for our finances and made adjustments where we needed. I thought I would have anxiety through this process based on our previous experience; but this was nothing like that! We closed in 30 days without any hiccups and closed today! Thank you Jodie and team for a wonderful experience for me and my family. Will definitely use them again and refer friends and family!

R
4 years ago

Jodie and her team were exemplary throughout the e...

Jodie and her team were exemplary throughout the entire home buying process. As a first time home buyer, I was very nervous about financing such a big amount of money. Jodie and her team kept me up-to-date on every step of the financing process. I had a multitude of questions that were all answered in a timely and professional manner. I would use Pacific Rim Mortgage in a future real estate endeavor and recommend them to all my family and friends.

T
4 years ago

Pacific Rim Mortgage was so so good to us. They he...

Pacific Rim Mortgage was so so good to us. They helped us through the home buying process in detail, and answered all of our first time home buyer questions quickly! I definitely recommend them to any home buyers, and especially first time home buyers!

A
4 years ago

Jodie and her team were very friendly and accommod...

Jodie and her team were very friendly and accommodating. They were knowledgeable and always available to answer my questions. Pac rim made my first big purchase run smoothly. They constantly reminded me of due dates and gave me tips/advice. I highly recommend using Jodie and her team.

R
4 years ago

Jodie and her team were amazing from start to fini...

Jodie and her team were amazing from start to finish! So easy to work with and everyone in her office had great communication skills. Jodie also broke down all the numbers for us which put us at ease. I would highly recommend her!

W
4 years ago

Jodie, Kasie and Jeannie made buying a home during...

Jodie, Kasie and Jeannie made buying a home during COVID a breeze! The whole team is very friendly and professional. The clearly communicated what they needed and answered all our questions in a timely manner. Thi was extra impressive since we were purchasing a home while still on the mainland with a five hour time difference. I give my highest recommendation to anyone looking for a mortgage company to use Pacific Rim!

M
4 years ago

Have bought two homes and done at least three refi...

Have bought two homes and done at least three refinances through Pacific Rim. Jodie has been amazing through all the steps making sure was so easy on our part and her knowledge of the local market and real estate investments is amazing. I recommend all my friends and co-workers to her!!

K
4 years ago

Our refi was not easy as our business is secured u...

Our refi was not easy as our business is secured using our home as collateral. That did not deter Jodie and her team. Jodie stuck to it for several months coordinating all aspects of the refi, managing each party involved in the transaction to perfection. Thank you Jodie for exceptional work, we HUGELY appreciate you and your team!

D
4 years ago

Derek, Jodie, lisa, the whole pac rim team were ju...

Derek, Jodie, lisa, the whole pac rim team were just awesome from start to finish. Extremely professional, organized, knowledgeable and helpful. They made me feel at ease during the whole process. These guys are awesome and I highly recommend them.

S
4 years ago

Jodie and the team at Pacific Rim were always so h...

Jodie and the team at Pacific Rim were always so helpful during and after the process of purchasing my first home and refinancing. I felt like they were looking out for my best plan and interest. They were very prompt in answering any questions I had and updating me on the process. I highly recommend them.

B
4 years ago

Best mortgage company in Hawaii! Jodie and her tea...

Best mortgage company in Hawaii! Jodie and her team did an excellent job of coordinating with our realtors and made the experience awesome! We could not wait to close our loan so we asked if we could close earlier and they were right on top of it. Highly recommend this company for anyone looking for a company that provide fast stress free service.

A
4 years ago

Spoke with Jodie on the phone to ask about a mortg...

Spoke with Jodie on the phone to ask about a mortgage. She was audibly distraught and stressed that I had looked at a few different companies for a mortgage. I was surprised when she told me to just go to one of their competitors without even telling me what they offered. I was referred there from a friend who had a good experience, but would never recommend them to anyone. Unprofessional and rude.

A
4 years ago

Pacific Rim Mortgage gave my husband and I the mos...

Pacific Rim Mortgage gave my husband and I the most smooth sailing experience. Jodie Tanga and her staff took care of us and made us feel like we had someone who genuinely wanted the best for us. Not only did we close on our house several days earlier than projected, but it was done with such grace. It seems like our process was the ending to the fairy tale I grew up hearing as a kid. No hiccups, no bumps, just quality service all around. 10/10 Will do it again!

K
4 years ago

Jodie, Derek, Lisa and the whole Pac Rim team were...

Jodie, Derek, Lisa and the whole Pac Rim team were the BEST mortgage brokers we've worked with to date, from beginning to end!! This team is super professional and knowledgeable, and they took our rather complicated loan and breezed right through the whole process. Despite our complex profile, we closed in record time. I HIGHLY recommend Pacific Rim!!

K
4 years ago

Jodie and the team at Pacific Rim Mortgage were fa...

Jodie and the team at Pacific Rim Mortgage were fantastic to deal with. They were ahead of the game the whole time, keeping us informed on rates and ensuring that all our documentation was ready early, making it easy to meet the seller's request for a quick close. Smooth and well communicated, plus fantastic customer service. An easy recommendation to make!

Pacific Rim Mortgage

Pacific Rim Mortgage

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