Omni Morton Hotel Printers Row Reviews

The facility is not a brand new facility, but the service makes up for that. Great service! Couldn't ask for better service. Thank you, Omni crowd.

We parked here to roam around in downtown. They provided us with Reasonable pricing for a busy weekend.

Great view of the city. Milk and cookies for my kids was very nice surprise. Would love to stay there again and will when I go back to Chicago.

Couldn't be treated any nicer. The staff go's out of there way to make your stay a great experience. We will go back.

My husband booked a suite here for him and his groomsmen to get ready for our wedding. The room was nice, quiet, and had great views/location. Plus it was large enough for 7 guys to get ready. Room service messed up their order, but otherwise they liked the room. The bedroom was very pretty

My home away from home! I stayed there 5 days s month for seven years! Every room is a suite. They are all up to date and very comfortable. The staff is friendly attentive and professional. When i go to Chicago I'll never stay anywhere else !

Excellent room. The blinds are so much better than the standard hotel curtains. I don t usually sleep well on the road but slept fine here. View is ok but I wasn t there for the view! Food was excellent! They even made special accommodations for me. This hotel had the friendlier staff of all the places I ve stayed in Chicago. Great experience overall.

Decent rooms but not the experience expected for the price

I stayed in a corner room. The rooms were nice and clean. The only thing they need to do is be more helpful of people that are handicapped. It's hard to carry luggage and wheelchair someone at the same time. I do have to say Mirham the gentleman at the 1st floor that helps people calling a taxi really made this stay worth coming back. Very friendly and helpful.

Great room. Frienyl service. Fantastic breakfast. Central location.

Nice hotel with great views of the city in acentral location

Staff are always friendly and welcoming Location is central to all major restaurants for business entertaining.

Great service. Manager went above and beyond to be sure our room was accommodating our needs.

Beautiful very good service attention ezpectacular location

nice hotel in an excellent site, near major shopping area .. highly recommended

Nice bar, convenient location, and very friendly service. We stopped in for a quick drink while mid-shopping trip and had a very good experience.

The attendants were personable, and the front desk people were knowledgeable about the area.

Beautiful hotel, fantastic staff, had an excellent stay!

The Omni is one elegant place. They have a great meeting room and place for conferences. The lobby is nice and staffed well. I did get to see a room. It was swanky mod. I find this hotel to be above most because of their great services.

Great location. Easy check in and check out. comfortable room. nice bed and very clean.

Post customer service from front desk. Will never go back.

Nice hotel with all suites. Rooms are big for an inner city hotel. You can close off the bedroom with the French doors. Breakfast was really good, plenty of choice at the buffet.

Second time visiting. Gorgeous room, great service. The spacious area and location make it a great option for us.

Very nice experience at the Omni while spending a weekend in Chicago. Very close to shopping, sights and restaurants! Hotel staff very pleasant! Room very quiet and comfortable! Really enjoyed our stay!

Very comfortable, all the staff very friendly and with an excellent location

Pretty nice but a lot of the items in room don't work.

This is one awesome hotel. This is certainly my home away from home when I visit Chicago. The staff (Michelle in the restaurant lounge and Anita in the business concierge) were Awesome! The hotel is right in walking distance of everything!

Absolutely beautiful and reasonably priced for the size. They bed was exceptionally comfortable and there was both a living room and bedroom separated. The bathroom was ultra huge and gorgeous. Loved it. To be home it might be one of the best hotels I've stayed at!

Great sized rooms, extremely easy and fast check-in. Room service was better than most hotels!

AMAZING service stayed for a fest. And had no problem 100/10!!!

Absolutely beautiful building, clean, stellar customer service! I would so return! I had an amazing view from my room!

Great experience, clean, comfortable rooms. Courteous staff.

Very good location
Hotel, in one of the best areas of Chicago as it has multiple restaurants and shops around. Spacious and comfortable rooms and very attentive staff.

Great staff, very attentive. Location is perfect (Michigan Ave) great for quick overnight stays.

Deeply enjoying a swanky stay in the Omni Chicago Hotel (courtesy some intrepid Pricelining, otherwise this might not be in the budget).

Service has been thoughtful and accommodating of our family gathering, finding us rooms near one another and coping with our need for a crib. Turn down service appreciated with its couple of free bottles of water; the $5 tab on the waters in the room less appreciated.

Omni Chicago Hotel would not be what it is if not for the staff that work there!

Beautiful rooms, excellent service from everyone I have encountered. Delicious fritatta from room service delivered in a timely fashion. Comfortable sheets, and QUIET.

It's a good spot for drinks. Good selection of beer and liquor with enough small bites to tide one over until moving to the next spot

Great accommodations on magnificent mile with an excellent view and the service was excellent especially Justin Garcia loyalty ambassador thank you for your assistance.

Beautiful property, attentive & friendly staff in a great locstion

Rooms with beautiful view, love the pool and deck, customer service A+

Lovely hotel. Very nice amenities and friendly staff. Would definitely recommend. Location is amazing.

We just got drinks at the bar and the bar had pretty much everything you could want and the drinks were good.

Location is amazing. Bar is great. Clean rooms. Helpful staff. Look no further.

We had a great time at the Chicago location. Kids loved the pool and the room service. Very clean and friendly staff.

This hotel was rated 4.5 stars on priceline when I booked it. There's no way that can be correct and have since called priceline to complain about that rating.

We checked in and immediately found our bathroom door to be broken. I called down to ask to change rooms which they did after about 45 minutes of waiting for someone who was "being sent right up with the keys to the new room". After getting to the new room the same bathroom door was broken! This time they sent an "engineer" up who basically slammed the door around until it closed and then just said to "be careful" with it.
There was no ice bucket so after calling down for one I ended up going down and asking after waiting for 35 minutes. The staff seemed irritated with me at this point so we left to meet friends.
Upon returning we started realizing how old and beat up the hotel was. It still had an old "tube" tv with awful picture and the climate control either went full heat or freezing. I looked at other options around and got the Palmer House Hilton for the exact same price so we moved the next day. Don't stay at the Omni.

Staff and hotel was great. Great location and food. Will be staying here when I visit again.

Rooms are a bit dated, but the location and service are A++.

Excellent stay at the hotel for 2 nights. Warm and friendly staff, comfortable bed, very nice rooms and great bar/restaurant

Beautiful hotel in the heart of Chicago, staff very professional and helpful, stunning rooms. Highly recommended

We stayed here for The 4th of July. We was right off Michigan Ave. The staff was great, our room was Awesome. If you re looking for a one bedroom suite with separate entry to the bathroom, they have them. We brought our daughters so it worked out. Closed to all shopping and restaurants. The only thing I didn t like was the valet fee. It was $72/night, please know you can park in others parking lots you might have to walk.

Fantastic hotel staff! Perfect location! Highly recommend!!

No problems. Billing, stay and demeanor all good. Room service good salmon.

We just came back from a father and son trip to Chicago. I've stayed at other hotels near the Magnificent Mile on business trips. However, the Omni is a gem! Great location, the staff deserve 10 stars, the room was immaculate, the view amazing, and the list goes on! We will be back for another pleasure trip in the spring. If you're looking for the best hotel on the mile look no further!

Outstanding place to stay. The staff made it extra special for our anniversary. Their breakfast buffet is also amazing

On my recent visit to Chicago we stayed at the Omni downtown. While the outside staff was very nice we found that the front desk was rude and short. We also had raw sewage on our floor because the toilet kept overflowing and then I was charged extra for smoking in the room, We told them we never smoked in the room and then they said they had me on camera smoking, when they could not produce the camera footage they said they had to air out the room for 5 hours .... Ya think it might have been the smell of raw sewage from the toilet ? Do not stay at this Hotel, they are crooks with insufficient plumbing. Deplorable conditions .... unless you like raw sewage in your bathroom

Very nice hotel staff was very helpful and friendly. The only reason I didn t give it s five is for the cost I think some small cleaning details could have been a little better. By no means was it dirty. I just think the staff should be held to a little higher standard on some things.

Stayed here 4 years ago for the Black Sabbath concert in Chicago (Facebook just reminded me) it was also an extension of our 20th anniversary celebration of my boyfriend and I being together. We had a lovely 24th floor corner suite. The suite had a wet bar, dining room table, living room area with sofa, chair, table and flat screen on the wall. Fairly spacious and clean bathroom between the living room and bedroom areas. The bedroom was a very large separate room with its own door to close off from the rest of the room. It had dressers another flat screen tv, window with darkening curtains. It was very spacious, great views, clean, comfortable. The staff and valet were very friendly and accommodating. We ate at the restaurant within the building 676 and it was a fabulous weekend! Can't wait to make it back to Chicago and stay again! The only thing that I could see that could bother some people is the noise from Michigan Avenue, but we live in a city and are used to the noise so it didn't really bother us ;)

The Omni was great. Room was clean and spacious. Staff was friendly and accommodating. The hotel was close to everything! One complaint was that it was a bit noisy due to a hospital near by (lots of ambulances). Next time we will request a room on the opposite side of the hotel.

By far the best hotel I've stayed at. The most beautiful views of River North you can ever see unless you live in a condo high rise in the area. It gives you a new perspective of how beautiful Chicago is.

I was just there to visit someone staying at the hotel. Although, the staff was extremely nice.

Stay here every year during the Christmas season! Wonderful hotel and staff!

I had an excellent stay here several years back. The room and service was amazing, but the concierge really stood out to me: he managed to get my crew of friends and I passes to go see Oprah!

Upon arrival Staff very helpful and friendly. Location is excellent. Our suite was nice but my coffee creamer in the room was moldy. When I called and informed front desk she was very apologetic and sent up a fresh pot if coffee at no charge. Despite the moldy creamer we will stay here again.