Omni Morton Hotel Printers Row Review

Clean hotel with very nice rooms, with access to the retail stores.

I love this place even though it's not the newest hotel in town, it's by far the cleanest

We stayed there for just 1 night. The room was dusty but ok. What got us was when we got ready to check out the next morning we discovered some old dried up blood stains on one of our beds!!! We decided not make a big deal out of since otherwise our trip way home would have been ruined. But please beware this should never happen. We stayed in room 2505.

Booked three suites in the last month - amazing rooms, service, and location!

Very nice hotel located right smack in the middle of lots of fun. The prices are very reasonable for what you get, the staff are friendly and attentive, the rooms are clean and comfortable, the views are good, and there are lots of restaurants and entertainment opportunities easily within walking distance. Parking is expensive, but that s to be expected of most any hotel in downtown Chicago.

A nice hotel that had an air of class. You are greeted upon arrival by a polite porter. The reception is on floor 3. When you arrive in the tastefully appointed lobby, you are met by a helpful receptionist who provides you with clear directions to your room and also information about the amenities on offer, should you require them. The room itself was fairly smart. However, it was rather dimly lit. Whilst I'm sure it would be perfect for seducing a girl over a glass of Pinot Noir, it is rather impractical and gives the hotel a slightly depressing side. Other than that, I fail to find fault with this hotel. Next time I'm in Chicago, I will definitely use the Omni. (Even if it does require the purchase of several torches!)

Clean, spacious rooms. Very friendly staff. Food was fantastic. Pool was decent. Fitness room was nice.

Every single person working at the Omni Chicago Hotel went out of their way to ensure that we had an amazing stay, and that my 2-year-old son had a fantastic and special birthday celebration.

We aren't crazy that the lobby is removed from the rooms, but we are having a great time

Wonderful place to stay, right off Michigan Ave., The heart of shopping in the city.

The conference rooms were nice, although at one point the air conditioning made a loud noise for about 15 minutes during one of the meetings. The food provided for lunches was fantastic. The staff was phonomenal. They made sure to clear out any dishes at the tables while we were working very quickly, without distracting from the meeting, and were very friendly and helpful throughout the conference.

Beautiful hotel. Convenient location. Will definitely stay here again.

The staff and service are amazing despite being so busy.

Room is clean and nice. I guess I just expect more perks from a luxury hotel. All budget hotels offer coffee, food, wifi, for free. Omni provides none of these.

First time to stay. excellent location surrounded by shopping malls, there are some veggie restaurants near by in 2min walk, everything are within walking distance.
I stayed in a suite room, of course the room is big. bedding fabric is very cozy, silky soft touch, love it.

The location is very good, but the hotel facilities are old, the room coffee machine has actually been used, and the hotel front desk reflected twice, no response! The room is too poor to care, it gives people a bad feeling!

Great customer service, great rooms, this is a wonderful place to stay to visit Chicago

Excellent staff. Outstanding amenities. Clean. Friendly. Will probably only stay at Omni Hotels from now on.

Outstanding service. Every single person went out of their way to make us feel welcomed and cater to our needs. The location of the hotel is wonderful and the rooms are spacious.

Tried this hotel for the first time due to an excellent sale on Hotwire, and was pleasantly surprised. Competes well with the other 4-5 star hotels in downtown Chicago. Staff was great. Only downside - the mini bar had already been raided by a past guest and despite our notifying the front desk immediately upon arrival, we were still charged. All in all, though, an enjoyable stay.

Bathtub wasn't draining, refrigerator was warm and no way to get it to be colder

Omni Chicago Hotel is the place to stay while in Chicago for Business or pleasure. My wife and I enjoy the OC because they take care of you. The amenities and club benefits are amazing. The 676 Restaurant is a 5 star dinning experience. All staff is friendly and ready to serve. Great place to stay.

Came to pick up a friend who was staying there for a conference

Always a great stay at thr Omni. Staff is very accommodating and courteous, rooms are spacious, and being on Michigan Ave is ideal.

We booked our room to shop for Christmas. They had eggnog and cookies at check in. Our rooms were perfect. It could not have been better. XOXO Omni.

Wonderful location near Michigan Avenue. Very upscale service.

The room was booked with AAA rate of "$120" for king suite. I will tell you the charges to the room on the final bill were nearly twice that. Parking charges of $72 (no one will tell you ahead of time), additional "destination charges", as well as city, state, local taxes of all sorts, and in the end you certainly won't pay what is advertised as a deal. Park around the corner for $25 and save yourself $50. In room dining was basic bagel and muffin, watery yogurt in a parfait for $11, and the list goes on. They will get nearly $300 in the end for the room booked at $120 and while the quality of the room was great, just plan on overpaying for the experience.

Good spot for hotel rooms and nice price for Chicago

Beautiful hotel with great location and views. Staff was very friendly!

The hotel is nice and our room was bug and very clean. But charging 9 dollars daily for internet at 6 mbps it's not something of this century.

I had a very pleasant experience during my stay here. Room was very clean and the staff was very friendly and eager to help. Would definitely stay here again.

Will never stay at another Omni hotel again. Discourage anyone from staying here. The only thing 5-stars here is the speed at which your credit card is charged.

We always have a great time with family and friends while staying at the Omni.

Very classy hotel. Perfect location. clean & comfortable rooms. thanks.

Not super clean. Service was great, bellhops we're very helpful. Food was ok, coffee not great.

Great hotel with the excellent location. Very customer friendly and oriented. I recommend!

Nice hotel, centrally located to many shops and restaurants. Would stay here again.

Great service!
Exceptional service by an exceptional staff for a special trip for my daughter's birthday. This was a wonderful experience where everyone went out of their way to help us and bring cheer. I will stay here every time I am in Chicago.

I was expecting a bit more from a 4 star hotel. The room was tastefully decorated but an odd layout. It was clean, but dusty. Staff were friendly but seemed indifferent upon my arrival as I walked in. The food that was catered for the event was very good. The meeting facilities were average. It just didn't quite match up to similar venues. I'd stay there again, just not by choice.

Great experience. Love the location. Staff was friendly, helpful, attentive, and efficient. First Class service all the way around!!

Great sized rooms. Downtown makes for short walks to everywhere I wanted to go. Next time I will have to ask for a higher floor to get a better view.

Went to a governor's suite with friends to watch the parade of lights and have a party. Lovely venue. Plenty of room and beautiful views. Hotel made it a seamless, welcoming experience.

This location is very comfortable, lovely rooms~ This was the second time doing an overnight stay here. The front desk staff were much nicer to my boyfriend and me this time. My first visit we weren't as well welcomed, I'm assuming because of our casual attire and having been traveling all day. Not the experience I'd expected from a luxury hotel~ We ordered room service for food which was quick and tasty! Server was very helpful and polite~

Omni treated us like royalty! We were on a 1 night honeymoon (due to work schedules) and had to make the best of it. This was definitely the hotel for us. They greeted us with warm smiles and had champagne and strawberries waiting for us in our room as a gift from them. So sweet. Definitely will go back! I would love to go back every year on our honeymoon!

The hotel was beautiful. The staff was helpful. I would definitely stay again!

The suite was relatively spacious and very clean. The location in downtown Chicago was excellent.

Great hotel, very well maintained excellent service

Couldn't ask for a better location for shopping and dining or a more accommodating and friendly staff. Very much looking forward to next visit!

Perfectly fine stay. Nice sure. Clean and modern. 2 flat screen TVs. Only weird thing was having to take 2 different elevators to get between rooms and street level. Would recommend staying here though I only spent one night here myself.

Overall, a very nice hotel and great location!. The staff was nice and the bellmen were very friendly and helpful! Our only concern was the A/C vents were in awkward places making it difficult to be comfortable at times. Suite also needs more than the one mirror as the only one was in the bathroom. I would have to think that our room has not been updated recently.

We loved our stay here visiting Chicago... Everyone was so nice and attentive.. Beautiful hotel and rooms

Beautiful hotel, pricy compared to neighboring hotels

Wow very good ppl good service door man is really nice.

The rooms are beautiful and the staff is very courteous and helpful.

Clean, comfy, good price, and the location on michigan ave is perfect to get to everything I want to see and do.

Great customer service, spacious rooms, and very comfortable beds.

We are actually checking out this morning from a 3 day stay for my grandpa's funeral. We usually stay at the Hyatt Place but the type of room we needed was sold out. I am so thankful that we found this place. When we checked-in, after driving for 22 hours from South Florida, we were immediately greeted with an enthusiastic...

Great location, excellent art deco vibes. Staff was very friendly. Rooms are spacious and well designed. Hot tub, pool and gym are available

Clean rooms, great location helpful and professional staff

I love t his hotel, its beautiful and has all the comforts needed for a relaxing downtown get away. Resturant serves amazing food.

It was fine. The staff was unimpressive; not overtly rude but not welcoming. We were unable to get a late checkout and the front desk staff were visibly irritated we had the temerity to ask. Far too much money for the level of service.

The few staff members I encountered (did not stay at the hotel, only had a very short meeting there) were very nice and helpful

Good quality rooms in downtown Chicago at a surprisingly good price.

Very disappointing. My wife and I stayed for one night. Two days later, they charged us additional $40 for mini-bar drinks, while we didn't use anything - we didn't even notice there is a "mini-bar"! Ridiculous. What can I say???