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Shellie Gardner

4 years ago

Just finished a 5-night stay at the Omni Bershire ...

Just finished a 5-night stay at the Omni Bershire and enjoyed it from the minute I arrived and was sorry to leave!

The front door staff was incredibly pleasant and helpful. From a friendly tip on which direction to go to catch the subway to help at departure with a vehicle, their smiling faces were a very pleasant part of my stay. The concierge personnel (located right across from the elevator) remembered me and were so pleasant. Front desk, very helpful and professional. Above all, a great experience with folks focused on providing an exceptional level of customer service.

The room had a great view, was spacious and was a haven in the city. The 17th floor patio was a perk at the end of a long day. Chilled lemon water at the elevator was a welcome spa-like feature.

Will book again!

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