Roger Kingsley

Review of OminBerkShire Place Hotel

Very disappointing experience at the Omni Berkshir...

Very disappointing experience at the Omni Berkshire Place. Although we are Platinum Level Select Guest members, we got a We got none of the amenities promised for this guest level. The very basic room was equivalent to a motel room for a quarter of the cost we paid. Upon arrival, the room was very dirty; dust on surfaces, debris on floor. While the loyalty manager and housekeeping supervisor made sure the room was thoroughly cleaned, it shouldn't be necessary to complain in order to get a clean room. It is unlikely that we would stay here again.