4 years ago
"MONEY MONEY MONEY. You will be framed to pay extr...
"MONEY MONEY MONEY. You will be framed to pay extra money here. "
I had a very terrible experience with Oakville Honda Center, when I visited them for just an oil change, however, I ended up paying $1100 for a minor problem (Engine starts after 4-5 attempts ) that I reported.
Anthony Coventry was the service manager who was dealing with me and In the name of analyzing and inspection (testing for the issue in the vehicle) they charged me $125 and also they gave me a quote to replace the 'Starter Motor' which would cost me around $1000+ (Inspection - $125 + Labor - $350 + Parts - $440 + HST $118 )
I was hesitant and asked them not to fix the issue and return the car as it is since I did not have enough money and it was not that big an issue. (As I was dealing with problem for past 6 months).
After oil change and test they returned the car and when I tried to start the car, Usually my car start starts in 4-5 attempts, however that day after the so-called inspection, they ruined the car's 'Starter motor' and did not start even after trying for more than 45 mins.
When asked for proper justification, they were so rude, greedy, unethical, unprofessional and suggested me to tow the car from the service center or keep trying until it starts. I was cornered/framed with no choice, but replace the 'Starter Motor ' then and there with them and I ended up paying triple times ($900) to fix for this minor change.
I have never seen any worst service center in my life like this one. I trusted Honda Center all these years and relied on them, however I felt betrayed, cheated as they were so pathetic and literally money suckers.
Save yourself, Do not go here! I will never come to this service center for sure!
PS - David Tucker, General Manager - Oakville Honda Service Center - We come to your service center so you can solve our problem, You need not create a new problem and make us pay more.
If your team continue to be money minded, your center will not sustain in the market for very long.