Oakville Honda Reviews

I am very upset about the service I received at the service department at Oakville Honda. I beleive that most (if not all) technitians at the dealership are professionals and well trained. However at Oakville Honda its not the same. I took my car for a very simple repair. Actually it was for the installation of wiper blades. The technitian did not install it properly -it was left loose. When I used the wipers on a rainy day I heard a squeaking sound and later noticed a big scrath scross the windshield. The staff at the service department at first tried to blame it on me but I had to provide them with receipts showing the wiper blades were purchased and installed at their location. The manager agreed to replace the windshield - it was installed yesterday 3rd May 2017. When I brought the vehicle home I noticed it was scratched (with some pink marks) on the right side of the vehicle - and I know for a fact that those scraches did not exist before. I honestly dont know what to do at this point. I cant afford to leave my vehicle with them again only to find there is more damage than repairs done to the vehicle.
I would give them 0 stars but I had to give them atleast 1 star to post my rating.

Best cars.. Best price.. Best people . On stop solution. Irfan Baba (General Manager) key person who can make it happen.

Great online chat service to inquire about vehicles and be set up with a product specialist to further attend to my questions. I inquired about a car at 10pm via chat and got an email at 11pm from product specialist: Kevin Tieu who provided his personal contact info so I can have all my inquiries attended to. He was very flexible to set up an appointment. I was running late and they accommodated me. I was greeted by Bill Lee who made it his duty to ensure that I was comfortable and provided refreshments to make me feel really welcomed. I was allowed to look into the car I wanted at my own pace, had all my questions attended to very professionally and Kevin was very knowledgeable. At no time did I feel pressured, so I was able to consider all my options with the help of Kevin and made the best choice for myself. I have been to multiple dealerships, but this one stands above them all. Beginning with the prompt email from Kevin, the greeting of Bill Lee and finally purchasing a vehicle that I am highly satisfied with. Visiting this dealership is a must when considering acquiring a vehicle.

I've called them several times regarding a recall over the past year. I've brought my vehicle in regarding this recall and they have never had the required part. They never returned my phone calls or contacted me regarding my important airbag recall. Horrible service

It's a love-hate relationship but they managed to be nice enough to alleviate the pain of leaving over a thousand there. The place is well equipped to make your waiting pleasant, or however long time you decide to stay.

I was at a dealership in Oakville and the survice was just tarible. They change the filters in my car even though I told them not to. Waited for 4 hours. Charged 3 times more than what others charge for an oil change

We purchsed both new cars within 2 years from Mo Assi. He was professional, helpful, courteous, on our side, kind, and moved quickly to meet our every need. I will literally never buy a car from anyone else. He's the best. I would never drive aything but a Honda, and Oakville Honda has the best staff. Really relaxed and professional vibe-no drama.

I called today to book an appointment the receptionist was very quick at picking up the phone, Brandie was very helpful polite and very knowledgeable about the services that needed to be done. I would go back for sure.

Great experience working with Brian and Kevin in the Sales department. They provide transparent and a no runaround approach to sales. They are both easy to talk, very responsive and quick to resolve any issues that come up. I will recommend anyone who want to buy a Honda to contract Brian and Kevin!

Oakville Honda is the go to place. Amazing people fantastic service. Two thumbs up for Oakville Honda

I have brought my old Honda civic 1999 in here for couple years now and have always been met with friendly and knowledgeable customer service from Anthony and a couple time the manager Linda as well. the staff is knowledgeable and the Technicians are top notch i wouldn't bring my car any where else.

We ended up deciding to get a different vehicle (non-Honda) but our experience here was very pleasant. Ryan Nifo showed us a new Civic that we were interested in and was very patient with us even though we were flipping back and forth on which model we wanted. We'll definitely go back to Ryan and Oakville Honda the next time we're considering purchasing a Honda vehicle.

I went there to buy a car sales person promised to deliver it on a certain date.Never bothered you call me and when I emailed him he told me it will be delivered 2 days later.Worst customer service.sales person name Kevin Tieu.

gr8 experience and service when buying my new car!!reception helped out a lot. too good to be true!!!!

Worst dealership on Ontario. Rude manager Sam Assi. Selling cars with tires that are almost gone and big question how they pass safety. If manager Sam Assi is rude then what you can expect from other staff. Imagine this unprofessional behaviour is at the time of buying, what you can expect after sales service. Refrain from this dealership and save your time.

I have dealt with other Honda dealerships in the past but Oakville Honda far surpassed them all. The showroom is beautiful. The staff was all very friendly and our sales specialist Ryan Nifo was very knowledgeable, personable and no pressure at all. I even brought my 3 little children with me and they were entertained with the computers, TV's and popcorn in the comfortable lounge area. I would highly recommend seeing Ryan if you are looking for a Honda, you won't be disappointed. Thank you Ryan and Bill for your outstanding service!

I am writing here in order to share my experience with Oakville Honda. I recently bought my first vehicle with the help of Mohammed Assai. The assistance of the Honda team, along with their knowledge and respect was more than I could have asked for. Before purchasing a car at this dealership, we went to a few others and were not treated nearly as decently as Mo treated us here. He was not pushy or expectant and took the time to explain everything to us in detail. Even after purchasing the car any questions I have had have been answered in a timely manor. I would just like to say thanks to the whole team and we look forward to working with you in the future!

Very good service with great guest waiting area and good discounts on repairs

Had a great experience here, appreciated the straight forward and patient service I received from Kevin. Fast and simple pick up of car as well.

I recently started looking for my first vehicle, and my neighbours suggested I go to Oakville Honda. My neighbours have been purchasing and servicing their cars there for the last 8 years, so I went in two Saturdays ago. It was super busy when I arrived, but I was still greeted by the receptionist who gave me a big smile and welcomed me to Oakville Honda. Because all the sales staff were busy with customers, a gentleman by the name of Nick came to welcome and address my dad and I. Nick was very professional and really knew what he was talking about, later I discovered he was the General Manager! I was surprised to see a GM so involved with customers. I ended up getting set up with a test drive in a new civic. My dad and I also wanted to make sure we were getting the best deal so we went to Halton Honda and Mississauga Honda to find not only better service and respect at Oakville but a better price! Thank you Oakville Honda for making my first car shopping experience a memorable one!

Went to Oakville Honda and had an amazing experience getting a car. Picked up a CR-V Black Edition. Just want to let everyone know ask for Ryan Nifo. He doesn t B/S and sells you what you want not what you need. Thank you Oakville Honda for a wonderful experience. We will definitely get another car from you in the near future!

They fixed my Honda Pilots heated seats , but they did not properly re-asssmble the seats and covers. Very poor job. And after some mony they postponed my appointment. Lot of time waist.

I dealt with Sukhdeep over the phone as I needed a new vehicle and received excellent customer service. Although, I did not end up buying a car from this dealership, Sukhdeep went out of his way to help me and I had a pleasant experience with him. I would recommend to deal with Sukhdeep if you're looking to buy at Oakville Honda.

COVID hit and car service is no longer available but people can come inside and buy cars from them. Had to do two recalls in one week and pay for taxi out of my own pocket. If they are too lazy to clean their shuttle then at least call me a cab / Uber on your account!

On my last visit I was told to wait for 90 minutes but indeed I waited for 3 and a half hours. It was for oil change and wheel alignment. Was not happy at all. And no one told me about the delay.

My family and I have been purchasing and sevricing our cars at Oakville Honda for 5 years. Not only is it a convenient location I got the BEST price on our accord and civic. Every time I come in I work with Anthony the service advisor and he has been nothing but great and understanding for my vehicles needs.

10/10 experience, highly recommend you go see Ryan Nifo if you re looking to buy a car, very helpful and friendly!

Customers service it's the worst at any Honda service you go they try to rip people off

Booked two oil change appointments for Honda vehicle purchased here: 1st took 3.0 hours, 2nd took 3.5 hours. What s the point of booking an appointment? Also, they suggested $375 1st time & $850 2nd time ( seized brakes ) in extra work. Other mechanic looked at suggested work and couldn t justify any of it, at that time. Don t bother with appointments and always get a 2nd opinion on the work this place recommends.

I own a CRV (2007) and this dealership has been great. In fact I will make it a point to purchase a new Honda from this Dealership. Well run & honest. Never had a bill that surprised me. No BS.

Very satisfied with my experience buying a car there, Ryan Nifo helped us through the entire process and helped us choose the right car that suited our budget and needs, the staff are very friendly and the manager there is amazing, i definitely recommend this Honda dealership and working with Ryan.

I purchased my new vehicle a few months ago from Oakville Honda, and I'm so happy with my choice. Ryan Nifo was my Sales Agent and he was great. Not only did Ryan get me the exact vehicle I was looking for but he made sure I got a tour of the service department and all the features of my new vehicle before I left the lot. I would definitely recommend Ryan to any friends or family looking for a Honda.

Product Specialist, Kumaran Kuppusamy was a best man in full of kindness. I never seen a man like him. I purchased CRV as a first own car in my life at the end of last year. So, me and my wife had a lot of discussion for the first own car and visit another place and come back here. By the way, every time when I visit here he was so kind and explained nicely even he was super busy. Eventually, we decided to have CRV. And on the day for hand-over the car, we were late to visit the place over 30 minutes but Mr. Kuraman was waiting for us even he had an important dental appointment for himself. Finally, we got the car properly and satisfied both side. He was a best man ever.

We had great experience in Honda Oakville! Thanks to Rayan Nifo who offered a high level of service and worry free experience. Rayan is one of the best people we have ever worked with, he is very detailed and extremely knowledgeable about all the facets of the car and the process. We bought Honda Odyssey 2020 and we had a fantastic experience buying our vehicle from Oakville Honda, the staff were very friendly, supportive, and Rayan made it easy for us to complete the process in shorter time. We highly recommend going to Rayan Nifo if you are planning to purchase a car from Honda.

Great experience and service. I got my Accord from them and the whole process was smooth and painless.

Clark was very helpful, knowledgeable and accommodating. Not pushy at all. He made car buying a fun experience.

I came in looking for a car I might like to lease. I was welcomed by the staff and the rep that I spoke with was very helpful. I even referred my family here shortly after.

I got brand new 2018 C-RV from here and It was really nice experience. Alex Smith is a good sells I highly recommend.

No one answers the phone to make a service appointment or calls back. Seems like it's under new ownership.

First time in my history of buying a used car, there is no negotiation of the price. After we drove test the car, the car salesman told us that we cannot negotiate the price. I was totally shocked and walked away.

I had an exceptional experience at Oakville Honda! This was my first time buying a car and both Bassam and Moe took the time to answer all of my questions, carefully explain every step of the way to me and guide me from the beginning to the end. I truly appreciated their honesty in their recommendations and they both went above and beyond to ensure that I was getting what I wanted. Moe continued to check in with me and even went out of his way to help me find a good deal on snow tires as well (somebody give this guy a raise!). Rachel also did a great job explaining the options to me and the rest of the staff were very friendly as well. I highly recommend Oakville Honda and I would suggest asking for Moe if you want to be taken care of!

It was a pleasure working with Kevin Tieu / Sam Assi and management team Thomas and Irfan, from the moment I walked in till the day I took delivery of my Civic Type R. True professionals and I would always recommend to all family and friends. Keep up the good work !

Jackie was extremely helpful and super friendly. He was so kind and made my experience purchasing a vehicle one to remember. I will go back to him for any car purchases in the future. 10/10 recommended.

Car prices are average to satisfy. I just purchased used honda civic and he told me to give 50 dollars gift card. I already paid 2000 advance for a car and when I m second time visiting the place I wanted to use a gift card for my remaining amount for license plates but they were like you can use it for another purchase not for this one. So they re only focusing on making money but not to make a customer happy.

This location has the best sales and financing guys you can ask for, Kevin Tieu helped out my family member really great when they decided to purchase their first car. Brian Tan took really good care of us, no sales pressure and will make you feel at home and at ease, look for these names whenever you re in the market of new car, best deals + best customer service! Thank you guys!

I bought my new Honda SUV from Oakville Honda. Me and my wife really felt welcomed the moment we stepped inside the dealership. I got good value for my trade-in vehicle as well.

Mr. Ryan Nifo and Mr. Sam Assi helped and guided us through the whole process. Overall, me and wife are very happy with the exceptional customer service. Oakville Honda is Highly recommended!

Ryan is The Guy to talk to if you are looking for a new/used vehicle. Take advantage of Mr. Ryan s in-depth knowledge of different Honda products and services.

Extremely satisfied with the customer service at Oakville Honda, and in particular with Mr. Kumaran. Returned Honda Civic and got new CRV. Process was efficient and simple.

My mother swears by this place and will only have her car serviced from this location. I didn t know why until I took her car in for service. She was having issues with her car and kept saying I have to take it to Anthony; I had no idea why she kept saying I have to take it to this location until I went. As mentioned above I dealt with Anthony in the service department and I can honestly say it was one of the best experiences I have had in a very long time. From the moment I walked in Anthony knew the car, who my mother was and was concerned to why it was in for service as my mother had just been in the week before for an oil change. I explained of the noise it was making and he said I will have the staff look at it as soon as possible. While waiting in the waiting area I was provided with updates and time updates along the way, He even went as far to ask if I wanted him to call my mother and explain to her about the costs of repair and why it was needed. To me that shows great customer service as he went the extra step to try and satisfy the customer. I have had my car serviced there before but have never really paid attention to it. I will in the future bring my car there for service and deal with Anthony again. It was by far the best customer experience I can say I have had in a very long time. His attention to even just explaining what the issue was with the car and why it was making the noise was amazing to me. I have no idea when it comes to cars but he explained it to me at a level I was comfortable with. Thank you Oakville Honda and Thank you Anthony

Beware if you are taking your car for warranty work. Their service team will find ways to avoid the work on your car. I bought a used Honda Fit which is under warranty and had a timing issue. The service supervisor confirms that the repair will be covered under warranty however i need to show them all the service paperwork from when it was originally sold. When i contacted Honda Canada, they mentioned that dealerships are not supposed to ask for service history if its under warranty. It turns out that dealerships find ways to refuse warranty work as they can only charge Honda Canada at book value - which means they dont have any profit on that work order.

I had two very positive experiences with Honda Oakville.
Due to the great service given by Moe Assi during the first experience when I did not buy anything, I returned to the dealership and bought my brand new 2018 Civic Touring.
As a newcomer who did not have the slightest knowledge of on how the things works here, Moe got all the attention to explain the procedures and obligations on my side as well as of the dealership. During the final negotiation (more than 4 hours) I demonstrated that I was aware of the prices, cars and conditions of the competitors (Honda and others) and Moe did a great job with the management to reach a really better condition in face of the competition to close the deal.
Other positive point, the color of the chosen vehicle was not in the inventory and he did not attempt to push any other colour out of the inventory to reach the sales or price target.
Also a great service also from Sami Assi of financial services that spent almost 1 hour explaining all the topics related to financing and leasing systems. The lease was approved on the first business day after.
Finally I have to emphasize all the care and attention of Moe, Bill Lee-Poy and all of the front desk staff with my son during the visits.
Considering all of that, I am extremely happy with the level of customer services that I received.

Dealt with Feraz sales person he is just a liar I drove 50 KMS to view the van and when we reach he does not have guts to say its already sold, horrible to deal with deal with Oakville Honda will inform UCDA

I always prefer this workshop as the service advisers are proactively helping clients and guiding them right.

A wonderful experience. I just recently changed my car at Oakville Honda and i was fortunate to meet professional and competent salespersons that made me have a wonderful experience.
In particular i would like to commend George Booko, who went out the extra mile to make me feel excellent. Due to him and, of course all the rest of the staff, i will not hesitate to come again and again to this dealership....
Thank you George!

The service is amazing BUT it's the people that make all the difference at Oakville Honda.

Bought my blue 2008 Honda Fit that a Honda Civic. I love the service from the guys there. Thanks Jacky and Jesse for the help.

I visited twice and had good experiences there. I met both times with Jason Rebelo, who was friendly and informative and definitely easy to deal with. There wasn't a single question I asked that he couldn't answer about the Civic I was considering - and I ask a LOT of detailed questions! It was refreshing to speak with a sales guy that is clearly enthusiastic about both the Honda products and his job in general.

It came down to two cars for me, and though I ultimately didn't buy a Honda this time around, I would have felt comfortable buying from Oakville Honda and from Jason.

there is no option where u can put 0 star so i have to put 1 star ridiculous service from irfan baba the general manager of this dealership
10 times i sent email to irfan no reply from his side so imagin if he is like this anybody else why care for buyers this dealership is full of liars nothing else what ever they commit never full fill what they try to include in ur lease or financing just make sure they put in ur vehicle before u pick up . long story short just ignor this dealership go some where else and i am not alone u can read the other review

My wife and I went to Oakville Honda to test drive the 2018 Honda Accord, where we met with Ryan Nifo who spent more than two hours with us. He let both my wife and I drive the 2018 Honda Accord Touring and Touring 2.0, (city and highway driving), as we weren t sure, which one we preferred. We found Ryan to be very knowledgeable of the 2018 Accord and he patiently answered all our questions. All of this was done after I made it clear that we were not going to be purchasing a vehicle on this day, that we had to look at the Toyota Camry and Mazda 6 as well. Ryan never pressured us during the time we were with him. He was respectful of the other two vehicles while pointing out the advantages that the Accord offered. Even though we didn t purchase an Accord from Oakville Honda, as they did not have a 2018 Accord in the trim and colour we wanted, both my wife and I have no hesitation with recommending Ryan to any of our family members, or friends, who are interested in purchasing a Honda vehicle.

Very bad experience. Our Van AC system pipe needed to be replace on July 2018. For two and half months it was working fine. Last summer turn the AC on and is not working. Take the van back to fix it since we didn't use it much. I was surprised when we found out we need to pay for the whole service and parts again. Wasn't happy about it. Try to get some reasonable answer and reach out to Mike the service manager and spoke with him twice after leaving a few messages. It's been 5 months still didn't hear anything from them.

My experience at Oakville Honda was great no pressure to buy! I bought a non Honda vehicle. Kevin Tieu was great and helpful the day I pick up the car!!! Mike the use car sales manager was fair and honest in the negotiation of the vehicle. My experience was fair and stress free. The used car warranty at Oakville Honda is what I was very impressed with and help steal the deal!!!! Thank you Guys! Great assets to Oakville Honda!!!!!

Happy to get my new Honda CRV. Oakville Honda have a great sales and customer services.
I appreciate Mr. Kash for the super support and amazing services.

My experience with this dealership was extraordinary. I was trying to trade in my car and it was the first dealership I hit, without expecting to walk out with a car. The entire staff is very pleasant and Alex is a thorough professional. He has superb customer service skills and advised me very well. His manager, who was attentive and courteous to a T, helped seal the deal. Needless to say, it all happened pretty fast but without feeling pressured in any way. Thank you Alex, thank you Oakville Honda. I will recommend you wholeheartedly.

This Honda Service is the worth Honda Service I dealt with....not honest and bad service

Great buying experience, bought a new Honda Accord. Kumaran was the sales associate I was in contact with from the very beginning of my search for a car till the purchasing, he answered all of my questions and made sure I got the best deal possible!

Really hit and miss affair. I left when my service advisor left. I'm trying again but it really depends who you deal with

I hated my experience with Oakville Honda's staff especially the sales Manager Alex Crafton. Extremely poor customer service. I bought my Honda CRV from them in July 2015 and had the worst experience with them. Initially when I bought my vehicle they were great because they wanted the sale. Then a month later I was checking my 407 bill and realize that my license plate was not on the account. When I called 407 they told me that according to the ministry my plates are not attached to my vehicle. I called Oakville Honda to find out what went wrong and got mixed answers. None of them seemed to care what went wrong. According to the Ministry the paper work that was brought to them was filled incorrectly so even though I owned my car the car was still showing under their name. For two weeks I called every day to find out if the issue has been resolved and every day I was told the paper have been sent to Ministry and it will be corrected. Then I would call the ministry and they will tell me it is not done. Two week every single day I called over and over and no one was being helpful. When I spoke to Alex told me he will look into the matter but never called me back. I kept calling him and leaving messages but he wouldn t return my calls. One time he picked up the phone from hold and then quickly hanged up on me. I was so frustrated, there was nothing that I could do on my end because according to the ministry only Oakville Honda can resolve this issue by transferring the vehicle back to my name. Jessica Petric the customer service rep kept promising to call back but wouldn t and kept saying that paper work has been send and she will let me know when she would get it back but then go home without calling. Obviously she was incompetent of filling the paper work correctly because the issue was not being resolved. The only individual who showed some sympathy to me was their newly hired customer service rep Thia. she felt really bad because I would call every day and she would answer the phone and direct me to Jessica and of course Jessica would making fake promises of the resolving the issue and forget about me as soon we get off the phone. Once I explained to Thia why I am calling hundred times a day, she finally said even though I have been only here for few weeks I promise I will help you to get this issue resolved because I feel really bad that you are calling every day. Then she filled all the paper work herself and send it in to the ministry and followed up them to see if there was anything that was missing. Thia kept following up with the ministry and with me throughout the day until the issue was resolved. Thanks Thia. Over all I will never recommend Oakville Honda to any of my family or Friends. They have very poor customer service, they don t care about their customers so please don t waste your time going to that dealer ship. You will regret it.

Excellent customer service. Came to Oakville Honda to purchase my inlaws car, we had been to Halton Honda earlier and not one sales reps acknowledged us. Oakville Honda keep up the great service.

Kevin & Thomas were so kind and nice. they really explained about a car and financing , all bout the process. thank you~

Ask for Kevin .. he is the best sales guy.. really helpful ..

I am extremely disappointed with my purchase of 2020 Honda CR-V.

Moreover Rude behaviour of Prakash Prabhu -General Manager is extremely disappointing.

Never meet for 2 day, after continuos follow up with him.

I will not refer any customer to Oakville Honda.

From Michael

I went to drop my car for oil change and asked for shuttle. I waited 45 mins for shuttle sitting in their lounge. I don t know what s the point of shuttle service

Sales side of the equation is great.
Unfortunately the service side is absolutely dismal - No one ever returns a call in the service department. My wife had on numerous occasions made repeated attempts over a handful of months to get a response for a very simple question and was always promised a call back - no one ever calls. So I decided to try it out and I made 3 attempts over one week to get in touch with someone in service and each and every time I was promised a call back. I never got a call or a email. I am offered a service appointment but what is the point if I can't confirm my parts are in or have a question about my service options.
Without a strong service side to the business why would I want to buy another vehicle from this dealership?

Andrew

I bought a 2018 Honda Civic LX from Oakville Honda and my experience with Ryan Nifo was excellent! He made me feel welcome from the start in the buying process. I will recommend any friends or family to this world class dealership!

Just recently purchased a 2019 Honda Odyssey. We love our new wheels and the team from Dylan to Sam in finance were classy to deal with. Overall experience was top notch

I would buy from them again.

I have had very negative experience with service. I booked service 10 days ahead of time to bring my car at 11am and I was told it will take only 20 minutes but it took them 6 hours. I also purchased mats which they said not to worry they will replace them. Of course they forgot to replace them, and I will have to go back to them to explain what happened and to ask for refund or to give me the mats I already paid for.
Also, month ago I left my car for another service and I was waiting all day long to get my car back, they said they will order a part and will call me when part arrives. did they need all day long to order part and let me take my car. they are extremely unorganized and neglectful for us waiting for simple thing 6-8 hours. this is my first and LAST Honda car ever. can't deal with their service any more.

I d like to thank Mohammad for showing me a lot of awesome cars and made it easier to talk to. On top of that they have snacks for free while you wait for service. I am visiting from out of town and if I were to come here again this is the dealership I d come to every time and I came in from Burlington

I purchased a 2017 Honda Civic EX-T just over a week ago from this dealership and George was my sales guy. He was great responding to my myriad of questions. I initially was going to lease the vehicle but then decided to purchase as they were able to secure 0% financing from Honda Canada. That easily save me $15 per month. The deal went so smooth that there isn't a lot to say. There was a small hiccup when I picked up the vehicle as the protection package (mats and rear mudguards) hadn't been put in and on the vehicle but George corrected this the same day. I had custom rims and better rubber put on and now the vehicle looks and handles like a sports car. If the service is as smooth as the purchase I will continue to go back.

Very respectful and honest dealership"

We have only good words to say. From the moment we stepped into this dealership we were greeted very decently by Prakash, the sales manager team, we told him what we needed and he directed us to Vijay. Having been to several other car dealerships in the previous few days, shopping around, we were able to tell from the beginning that we were not being hustled. They valued our time, and we got the deal we wanted at a very competitive price. Furthermore, they went the extra mile to ensure the car would be ready very quickly before our rental expired, which other dealers weren't able to pull. Very well done. Keep up the superb customer care experience. All dealerships sell cars, but only a few do it with dignity and honesty.

Great people- Ryan, Esteban and Prakash. So nice of you guys. Very supportive staff. I bought Honda Civic recently. I am very satisfied with their customer service

Purchased a honda car and they told me that they will change the oil and never did that.
The car was sold without mats.
Never recommend to you there again.

I was charged much more than the quoted cost for door handle replacement. I'm not sure how it can take 2.5 hours to swap out a door handle, and the part was also more than originally quoted (which I have written down from when I was on the phone with them). They conveniently had me check-out with the reception girl so that she couldn't answer any of my questions about the much-higher-than-quoted cost. Generally disappointed and will not be back for service here unless rectified

First of, the staff is really nice and the showroom is spotless. I would like to thank Irfan and Dylan for the amazing deal we got from them. If anyone is looking to buy a Honda Civic, come to oakville Honda!

This dealership is one of the best in oakville when it comes to buying a Honda Civic. Thanks to Irfan and Dylan for giving a really good deal.

Our experience with Moe was outstanding! His pleasant easy going manner made him a pleasure to work with. We appreciated how easy he made the entire process!