Oakville Honda Review

Went from a terrible experience at a Honda dealership in Burlington to an amazing one at Oakville Honda!!! Minutes after arriving at the dealership in Oakville we were greeted by a sales person who asked if we have been helped. He was busy with another customer but found someone to help us right away. The salesperson was Dylan!! He was very courteous and very helpful. As the car we were looking for was for my father he took the time to explain everything to us. And a deal was made!! To all the staff at Oakville Honda a big Thank you!! You made all of us feel at home from the sales staff to the receptionist who made my mom and wife cappuccinos and brought the kids popcorn and drinks. I'm sure my parents will enjoy their new car for many years!! This is the third car bought from this dealership in many years and we will always recommend your dealership!!!
Thanks again for everything!!

Overall, it was a great experience buying car from this location. They actually care about customers.
Special thanks to Ryan Nifo for being patient, funny and elaborative. I really appreciate his humour.

I encourage all of you to try this location once if you are trying to buy Honda.

SCAM ALERT! BOYCOTT OAKVILLE HONDA!

My first ever car was from them and as a student I must admit it was a nightmare. The salesman Sam ASSI and his manager AL lied to me about the vehicle report. I asked if it got into an accident and they all said no. I evendors asked for the carproof and refused to provide it. But when I signed papers they provided it and the car was reported to be damaged. I had endless problems with it. They should be ASHAMED of themselves. They are LIARS. Do NOT TRUST them. BOYCOTT BUYING A VEHICLE FROM OAKVILLE HONDA.... SPREAD THE WORD.
BUY FROM OSHAWA/WHITBY HONDA!!!! THIS LOCATION OFFERS FINE SERVICE. Thank you

I went here because my car had problem with bluetooth mic. I heard that honda civic 2012 mic has lots of problem. However, my warranty period was over. so they charged about $360. they just changed mic. My friend, an engineer said, "did you change whole of bluetooth system?" So I search the information about the bluetooth on the civic forum. They said the cost of replacing the microphone was only $ 100 to $ 150. I got angry and sent mail to Honda twice, but they did not answer. I won't use this place.

Janice - an employee at the service desk went above and beyond to assist me in a stressful situation. Thank you! I am so greatful . Management please take notice. She is a superstar employee!

Ryan Nifo sold me my car - he was super professional and helpful. Love my new Honda!

Great dealership
I had an great experience, I got my Honda Civic from this place and I had Dylan as my salesperson, he was really friendly and really knew what he was doing

Never purchased any Used vechile from this location. Very unprofessional staff. Full of lies and cheats.Make sure to have everything in writing before making any deal. click picture of every part of car body, As I mentioned full of cheats and lies

Worst service EVER! Booked a oil change over a week ago for the first time on my brand new Honda purchased 6 months ago. Asked at the time of booking how long to expect the job to take was told a hour. Showed up to my appointment on time to be told 3 to 4 hours ?? "Because they are busy". When asked why I wasn't told this at the time of booking I was told "the girl who booked my appointment doesn't know anything". Wow is all I can say. When I told them I will take it to another Honda store the response I received was "o.k". No apologies for wasting my time. Horrible Horrible way to treat a customer and client. Very unprofessional. The owner should be ashamed at how his business is being run. I will make sure to tell everyone I know not to buy from you or use any of your services. Social media and word of mouth. Thank you for my horrible first experience using your services.

In response to both Dilawri Group Marketing and Oakville Honda below:
First of all, I was already over an hour into the trip to your dealership when the salesperson called me. Since I was driving, I didn t notice that the salesperson called my phone as I had it set on silent.
I had spoken to the salesperson at 10:00 am and we agreed that I will be arriving in two hours to look at the car and if everything checked out, purchase the vehicle.
The professional manner of handling this would have been for the salesperson to advise the customer who walked in to buy the car that there s someone already on the way from London to view the vehicle. The salesperson called me well before the arranged viewing of the car so the fault is entirely yours. You should have waited until after my scheduled viewing to move ahead with another customer. If by then I hadn t shown up then I would be to blame.
Secondly, the salesperson did in fact text me while I was at the dealership ( I was already there for at least 15 minutes when I received the text) to inform me that the car had been sold. THIS WAS AT LEAST 40 MINUTES AFTER THE PHONE CALL!!!.
Furthermore, I was at the dealership standing around for at least 30 minutes and not one person approached me, this can be verified by the young lady at reception. I asked three times if anyone was coming to speak to me at which point I was informed that my original appointment was switched from Lexia to someone named Moe. Clearly this was mishandled and in an attempt to cover up your mistake you attempted to delay the appointment so you could have me view another vehicle that I was not interested in.
Thirdly, because no one at your dealership acted professionally or was courteous enough to provide me with assistance, I took it upon myself to go and examine the vehicle myself. This is the moment I discovered that the car had an extremely offensive cigarette smell. This means that you didn t even care enough to have the car at least a little bit presentable for your customer, which does not surprise me as the salesperson told me that nothing would be done to the vehicle until I agreed to purchase it. I would not be surprised if a deposit was required just for a test drive. What an awful first impression.
Lastly, the gas card provided to me was nothing more than reimbursement for the gas that I spent to get to your dealership. This was in no way an honest gesture of your appreciation, as it was simply given to me to make me leave.
I warn anyone to be very careful coming to this dealership as they don t care about their customers at all , they just care about money. I had an appointment to view the car and you sold it prior to my scheduled arrival. Don t try to alter the truth and dissuade your customers. You are not professional at all and this is no way to treat your customers.

1st time buying a Honda. Buying was no problem had a good experience there. But when I had to go back for service of vehicle for a recall. What a disaster. When I dropped car off they told me it would be 2 hours tops I call them on the way back 2 hours later just to make sure I can pick up vehicle. I was told it was in shop would be 30 more min. So i continue to location as I have my wife and new born daughter with me in our other vehicle. We arrive there I call again they proceed to tell me the car is in the bay and they should be done shortly. Mean while I am sitting in my other vehicle beside my Honda. I then go into the service dept to see what is going on. Feed up with this as it is now 1030 and I dropped car off at 8am. I ask for my keys back and get them tossed at me by the assistant service manager. I then get the actually manager to come out and speak to me and inform him of the situation and told him id like my keys back as I got tossed a set of keys not belonging to my actually vehicle. In the end there service dept sucks and would highly recommend going any where else for service on you vehicle. I also wont ever go back to buy any vehicle at this location as a result of this experience.

Sales are pushy especially the excessively marked up extras, exactly the same after market for 10% of the dealer cost.

Felt well taken care of from the moment we walked in to leaving with a new vehicle. John & Sam were excellent.

Avoid the collision centre, go to Assured, CARSTAR or CSN!!!

Like many others on here, the service was great, until you have an issue. I bought a 2013 Honda Accord Couple, great car. When I picked it up I noticed rust on the hood. They took car of it but their own body shop took advantage of them and did not do a good job. The car has gone back twice and still the same rust issue comes back. The body shop blames the paint company,that is not the case as I with for the paint company. On the second repair Oakville Honda never even put the 3M strip back on the front...which I paid for. No one returns your calls and you are treated second class if you buy used. If you're not going to put the 3M back on, at least refund the price.

If you do not actually care about your customers, be transparent about it and own up to the fact it is just a transaction. Very poor, its worth the drive to go to Burlington Honda from what I hear. They did not even detail the car after repair, that is a staple in the collision industry...

Great experience here. They really seem to care without being too salesy. Go see Ryan D. he'll set you up.

If I could give them less than 1 star, I would have done that. Peace of Junk, greedy guys. No commitment. Feraz and Rehan - one worse than the other. Rehan , she should not be working as sales atall, no manners, no ettiquetes, no customer service. I will make sure to complaint with Omvic,UCIDA And where ever I can

I came here to buy my first car and Kumaran was the best dealer I couldve asked for. He immediately recognized what I was looking for and what I needed as a student and was very honest in his dealing. Although I bought a used car, he assured me he would fix every single detailing in the car and make sure that the product he was selling me was one of the highest possible quality.
I will always recommend !

Had a very pleasant first experience at Oakville Honda. Staff was exceptionally professional and helpful with all questions I had (ranging from sales to customer experience). All in all would definitely purchase my first Honda hear and would also recommend to all my friends and family members to visit them as well.

Service is poor and staffs are not kind. No service mind at all.

Great experience, everyone from the sales floor as well as other departments were very friendly and helped me greatly. The new car buying process was extremely quick, I couldn't be more happier with the service here. Best Honda dealership!

My experience here was amazing. A breath of fresh air where no one was pushy or trying to sell you anything. Ryan Nifo was amazing. Very helpful took so much time to answer my 100 questions and be very thorough. The whole experience was great especially that this was my first car buying experience. If you go in ask for Ryan

Two years ago we took our Honda Odyssey in as the dash lights were flickering and fading. When we have had vehicles do this in the past it was always an alternator problem. Took it in to Oakville Honda and they hooked it up and informed my husband it was the transmission and it would cost thousands to fix/rebuild. Since it was not having any gear/transmission symptoms he found this strange and when questioning the service rep was told it WAS the transmission (the computer said so). He did not want to spend thousands of dollars on an obvious incorrect diagnosis, so was charged $100 for that advice.
Took the van to Canadian Tire. They also had a transmission code, but after clearing it got an alternator code. They replaced the alternator.
When I called Oakville Honda to complain I was told, "It is the transmission and we will be happy to replace it when it fails in a few weeks".
Well, over two years later, no failure.
Glad we did not listen to the experts at Oakville Honda.
And, no, don't suggest I contact you as I cannot believe a word you say.

took them 7.5 hours for an oil change, tire rotation and brake service (replaced rotors). no communication via service advisor as expected completion kept getting pushed back. they also never addressed my cracked windshield which I requested a quote for. also covered my parking brake button with grease. service advisors were also seen looking for and discussing new jobs at other dealerships.

Still waiting to hear back from the sales rep who was going to call me about my lease (Kashif or someone). Guess I wont be going there anytime...even to service my car. Cant do half a star, bummer!!

I am reading so many good reviews about the great experience customers had. I do agree with all of them who had a great experience during the purchase. That's the hallmark of the car industry. It's only when you run into service issues that you see the true colors. OR if you run into an individual at the dealership who is not necessarily having a good day then how does that person behave is a completely different story. I have so far three cars from this dealership and true enough no issues during the purchase. It was an excellent experience but once when I had some service billing issues and I wanted to meet the service manager the receptionist whose name begins with B completely ruined that wonderful experience of 10 years. I left phone messages to the branch manager, some Indian guy, and never heard back. It pains to date how this "B" stepped in our way and stopped us from meeting the service manager. She actually had the nerve to stalk us from the sales area to the service area to stop us from entering the service manager's office. All I wanted was to get an expiry date extended on a 25$ bonus coupon that the dealership had sent me for being a loyal customer. Despite that very pathetic experience I still go to this dealership to get my car serviced because they have great service Mechanics. I said service MECHANICS. I would just avoid this receptionist "Ms. B" . Just in case someone from dealership is reading this please don't try to apologize..

I would still give 4 stars to this dealership because I understand that bad apples are everywhere. This Ms. B should not undermine the good efforts of everybody else at the dealership. God bless her and her sanity as she ages in time.

I wanted to give them another chance
My feeling was correct lot's of other Honda dealerships elsewhere

Very satisfied experence with this dealer, the sales are professional.

Recently visited this dealership to help a friend buy a 2012 Honda Civic. Had the good fortune of meeting with Jacky. Jacky is patient, punctual, professional, transparent and honest - everything you want in a sales person!! I would not hesitate to buy another car from Jacky!!

Highly recommend if you go to Oakville Honda to ask for Jacky - guarantee you will be happy.

Oakville Honda completed my recent service request promptly and in a timely manner

Beautiful building, lots of bells and whistle, the worst service department ever. 0 for 3 for Service so far. Service department ripped "brand new" 2019 van seat (van not even off the lot - service team ripped seat when putting in winter tires), tried to patch it instead of replace the removable seat. Fought with Service eventually dealership got involved and replaced the seat. Next oil change, couldn't even do that correctly, had to go back and get it done again. Now A/C, brand new van, not working, was informed it was going to take 3 hours at 9 am. Next day, I've already called twice looking for my van and a shuttle. I would give the service zero stars if I could. Don't bother calling "booking a service number", the agents there have no idea how long things are going to take.

I take my car for maintenance there. Amazing customer service, and they get the job efficiently and perfectly. If your car needs fixing take it there!!

I was assisted by car manager Michael personally which led to me owning my 09 Accord, all while their fabulous receptionist brandie made my experience wonderful by making me coffee and serving me a muffin

Worst Honda dealer
They are promoting a third party warranty and giving a false information about it.
Very bad service
Also their prices are higher than other dealers

If you re going to shop for a car, ask for Moe! He was very kind and helpful.

I love this place! Best dealership I have ever been to. The interior is beautiful and the cars are all well taken care of. The receptionists willingly offered me coffee, popcorn, AND muffins. Very impressed. I would 10/10 recommend this dealership for anyone looking to buy the best Hondas around.

Excellent service from Ryan Nifo. Although I didnt end up getting the car. Ryan went above and beyond trying to help me out with trading in my civic for a newer car. Whenever I do decide to pursue a new car I will for sure be reaching out to Ryan. Amazing customer service

Very professional staff and great service. I highly recommend Oakville Honda. Thank you Kevin and Brian.

DO NOT BUY FROM Oakville Honda

On December 9th I went and looked/test drove a 2011 Audi S4 they had in their pre-owned lot.The ad had been posted on the 6th. Although I agreed to purchase this certified pre owned vehicle, I voiced more than once to Kumaran (the sales man that showed me the car) that the vehicle did in fact need a set of tires put on, this was written down on the price breakdown of the car that I went over with Kumaran. He re assured me multiple times that whatever the vehicle needed to pass a safety would be handled before I picked up the car. There were a few little things I had also wished be done, such as the missing grille badge and the interior door handle that had the chrome plating lifting showing a raw-sharp edge. These are items I expected would be done regardless on an $18,000 vehicle. I brought a cheque to the dealership on the 10th. The car was not ready on the 12th, but the 16th (10 days from when I left my deposit). The vehicle miraculously managed to accumulate 800km in the time of list, test drive and pickup. My insurance was already active on the vehicle as of the 12th. I was finally notified that the car was indeed ready for pickup on the 16th. I had a friend take the day off of work to drive me up to Oakville, and when I arrived the car still had the same bald tires that I looked at the car with. I was under the impression the safety was done in house, but it was actually done at UD Auto INC in Etobicoke. Kumaran directed me over to the Used Car Sales Manager, Mike who informed me that "if what I was looking for was a set of tires out of the scene I made, it was not going to happen". He testified that the technician had completed the safety, so it was fine. He had no interest in inspecting the vehicle personally, nor viewing pictures. Mike informed that the tire only needed a minimum of 3/32 of tire to pass a certification as an average across the tire in which the tire exceeded. He claimed that the tires on the axles of the car (front pair or rear pair) did not have to be matching tires to pass a safety and he "has a copy of the safety standards act for times like this". This is very inaccurate, the tires on the front or rear of the car have to match the other side. The tire depth is a minimum of 3/32, at the LOWEST POINT of the tire, not an average, or when the wear bars are making contact with the ground. My car has on one tire 1/32 of tread, and 2/32 on the other tires, and the 4th mismatched tire that was upfront looks like the dealer had already replaced it before I looked at the car, violating the safety standards act of matching tires. Mike called me about an hour later after I refused to take the car, and told me that if I did not come pick up the car that I forfeited my $1000 deposit, after an argument with Mike, he repeated "the car had in fact passed a legit certification, their technician risked his license to perform this certification and the car was 100% safe. Later on in this phone call he admitted "from a customer service standpoint, we can replace only one of the tires, if you do not accept this offer, there is nothing else we can do". Thus I did in fact have to pick up my vehicle. Despite an email to the General Manager, and Kumaran to no response I opened up an OMVIC case regarding my vehicle purchase from Oakville Honda. I am hoping they will rectify the situation gracefully, as I am mainly concerned about replacing the tires on the vehicle with comparable new ones. If you can avoid, do so. Oakville Honda is NOT a pleasant place to deal with, and they believed the had pulled the wool over the eyes of an 18 year old that actually knew what he was talking about.

Thank you Kumuran/Brian/Michael for all your help and Mark for your expertise and hard work. Edit: after owning the civic si 2014 certified used for several months now I am so glad I went for it. It is so much fun to drive. Was worried when purchasing a used car but I feel like I hit the jackpot it rides so well even through the worst snowy weather. I hope to own this car until 400k. Checking the used market you may find that none of these cars are left to buy thats how good it is.

Honda Accord 2017: Big Problems with Its Quality!!!

Summary:

- I bought a brand new Honda Accord 2017, Touring model, in January 2017 at Oakville Honda.

- I had problems starting the car right at the beginning (first week)

- In addition to the starting problems, the car produces low-end noise and vibration

- I was busy with my work and didn't have a chance to bring the car back to the dealer until a month after the purchase. At first, after a 3hr test, they told me the test results were fine (?). I was very frustrated and insist to leave the car for them to replicate the issues

- After approx 10 days, with many back-and-forth calls, follow-ups, they called to let me know the problems were found and fixed

- When I showed up to get the car, I realized the low-end vibration and noise were still there. I invited a technician to sit in and let him feel how much vibration the car generated. He opened the hood and found the engine was vibrating more that it should be, i.e. generating a low-end shaking that I and him can feel when sitting inside the car

- At the time I'm writing this review (Mar 5), the car is still at the dealer and wait for another diagnosis report. I haven't had a chance to ensure whether the starting problems are actually fixed or not

- I had 5 calls with Honda Canada and many calls with Oakville Honda. I expressed my disappointment with the quality of a brand new car. I told them that I lost all confidence in the car quality and the Honda brand. My parents, brothers, and my family have purchased over 10 Honda cars over the last 15 years but after this incident, WE are truly disappointed!

- I will continue to update this to all of you because I want you to know the issues with HONDA ACCORD 2017. My experiences are very bad: I was late for work because the car didn't start; I had to stand in the cold, walking around to do my "ritual" work with hope the car would start...etc. As I said the car has all these problems at the beginning. I brought the car to them when it has ~2k in mileage. At the time of this writing the car has ~4k in mileage and is sitting at the dealer.

So please be VERY careful before you make your decision to purchase Honda Accord 2017. And if you asked me what I would suggest, my answer is NO, DO NOT BUY IT! I gave the dealer the benefit of the doubt but still question why they didn't know that this car has so many issues!?

I let both of the Oakville Honda and Honda Canada know that I would write this review to warn future buyers with these issues. I also emphasized all the inconveniences that these issues have caused. However, the most important thing is that they have LOST my trust.

My family and I recently bought a 2017 CRV from Kumaran and it was a wonderful purchase. The dealership and the environment was very welcoming and the purchase was done with ease. Kumaran is a very good salesman and I loved the way he explained with detail as to how it would be beneficial for me to buy that car. I went in, and I walked out with my 2017 CRV with a huge smile on my face. Love the experience. 10/10 would definitely buy another car from this dealership!

Not enough parking for customers. Had to park at the collision centre and walk the entire storage lot length back. Very pushy sales people.

Number 1: Do not pay extended warranty I paid $ 4,500 for nothing, I bought a new Honda Accord and there are 2 vibrations one on the left near the left and one on the right, I have been there 5 times, nothing done to that.
Number 2 Google Halton Honda, see how many customers switched from Oakville Honda to Halton Honda
How come 401 Dixie Nissan (part of Dilawri) has a 30 days or 2,000km exchange policy ???? How come ??? even on pre owned cars !
I even said lets make a deal on a higher end car even if I pay a little more, and the response was - we can only do that if you lose your job ! really !!
Why Oakville Honda ? You bought my Nissan Rogue and made $ 4000 easy money + you got $ 4500 from extended warranty on the new Accord
If you are requested to pay for an extended warranty just see how this will help you.

After a less than favourable sales experience at Mississauga Honda I decided to try Oakville Honda for a new car and they exceeded my expectations. As soon as I walked in I was greeted by a manager and offered assistance. It is a very welcoming environment, everyone is friendly and polite.

My product specialist Kumaran was very knowledgeable and patient as I decided between several models, we worked on numbers for 3 different models before I made up my mind.

I would 100% recommend this dealership to anyone looking to buy a new Honda.

I got my new car from Firas. He was very helpful and friendly. I really enjoyed my experience with him and with Oakville Honda as a whole.

Had a great experience with Ryan Nifo at Oakville Honda, bought a 2020 Honda Civic Hatchback and through the whole process Ryan was always helpful and explaining every detail about the car and any questions I had.

I've had a few hiccups at this dealership but they always make it right.

Really welcoming service during those times. Felt welcome and consultants are knowledgable regarding the products.

I am completely satisfied with the service provided by mr.Ryan Nifo
I recommend this place for everyone if they plan to buy new or pre owned cars
Really good place and good people Yes

Well! .Overall I was impressed. From beginning to end I felt comfortable and was not being pushed or rushed to buy a car. My sales associate knew his product and helped me go through the options and packages to make sure I was getting only the things I wanted. The staff was very hospitable. Other then not being able to find parking I was happy dealing with the them. I will service my car with Oakville Honda
and referrer my friends and family. Keep up the great work!

Dennis Julian was courteous, friendly, and very helpful in helping me make a decision on the right vehicle for me. Overall a great experience and would enjoy to do more business with Dennis!

Thank you Ryan Nifo for your great customer experience and on our new car purchase. We look forward to buying many cars from you in the near future. Your a great sales person.

I recently purchased a preowned vehicle from this dealership. Kevin was very knowledgeable, professional and helpful. There was no pressure to buy and I appreciated the no haggle approach to car buying.

Excellent ,friendly service and repaired my vehicle properly and on time. Highly recommended. I will continue to service my car there.

Ask for Kan Matharoo - good at problem solving and has the customers priorities in mind

Horrible customer care at the service centre. Is like each staff is avoiding eye contact so someone else could take care of you. I had an oil change appointment for 4:30pm and no one seems to want to take care after 30mins..not servicing my vehicle here again!

Service shop review. Came in to replace a side window for a 2015 CRV. All in all, I felt that they really did not care about the customer. It seems like the service team here are prone to careless mistakes. As such, it indicates the lack of interest for customer satisfaction. I would not recommend coming here to service your car.

1) They tried to charge me more. Apparently their system charged me for a more expensive part, luckily I had the original quote and showed it to them. They did change it back to the quoted price. Was this them trying to grab more money from me or is this an honest mistake? I don't know.
2) They took the wrong phone number, I don't even understand how this could happen. The mistaken number wasn't even remotely close to my phone number. Luckily I called to check in, discovered it then, and had them change it.

I am a VERY PICKY person when it comes to dealing with sales people, and I have absolutely no complaint here. We wanted to buy an Odyssey and Moe helped us. I called many dealerships and his offer was one of the lowest. The good thing was that he didn't start at a high price to bargain to a much lower price later (I hate when sales people do that). I had done my homework, and he cut through the chase right on the first phone call. Excellent sales skills! I have not had any interaction with this dealership other than Moe, but I congratulate them on hiring people like him. I will keep Oakville Honda and Moe in my mind for future needs.

Went there yesterday for a brake service. Anthony later called and told me I needed to replace my front break pads and machine my rear rotors because they were rusty, total estimated cost $750. Took my vehicle to another mechanic I've known for years who is ex-Honda. He told me there was nothing for him to do. My brake pads were at 4mm and the rust on rear rotors will come off as I drove. Total cost, $45.00 for one case of beer for an honest guy. DO NOT GO HERE FOR SERVICE!

Brian and Carlo are great! They listen to your needs and are genuinely interested in helping you get the right car for your needs. They are honest, kind and hard working! Would highly recommend going to see them for any car needs. Thanks guys!

Just purchased my second vehicle from Firas Al-Taha. He listened to what I was looking for and helped me choose the right car for me, a beautiful pre owned Infinti QX 60. I would (and already have) recommend him to people I know. I will be a return customer, for sure!

The staff, especially Vijay Amarnani, was very knowledgable regarding not only the HRV that we were purchasing but also in relation to the other Honda vehicles and even the various competitors vehicles.

I had a fantastic experience at Oakville Honda showroom. Alex was very thorough and professional in details that he shared about Car i am interest in. He explained all the features and gave us test drive with all the detailing of security features explained in real time. He even took out the exact model i was looking for and gave me real time experience of exact car i was planning to buy.
Alex and team were very understanding, they understood our need, explained the details we needed and at the same time did not push us to force into buy something.
I shall recommend this Honda showroom to anyone who is looking for a Honda Car in GTA

Recently visited Oakville Honda and was extremely satisfied with the staff. Sales rep. kumaran has helped me with purchasing a car. Made the whole process very easy and straightforward. Also was helpful with any questions and concerns I had. Would recommend if looking to purchase a car!!!!

Just took delivery of my Honda Civic Touring from Kevin Tieu today. He is excellent and a real professional. Thanks for your detailed rundown on this high tech vehicle.

Very unprofessional staff and sales greedy environment.
Too much misrepresentation by sales staff.

Recently made a purchase at Oakville Honda. Dylan.C was a very friendly and informative salesperson. He answered all my questions and was very helpful. He had excellent knowledge about the car features and took the time to outline features and send me information that would be useful. I found him to be attentive to my questions and concerns. The showroom itself was also very clean and well organized.

Ryan Nifo is a great Salesperson. Got a good deal here. Would highly recommend.

Five stars go to Muneer Malik-Noor.
I was in an almost hopeless no-fault situation with a new car purchase that didn't go all that smooth. For several months I dealt with service departments and the 'corporate robots' at Honda Canada, that which notably brought me to the brink of insanity. That's where Muneer noticed me and took me aside to at least discuss my options in a sensible manner. While not a miracle worker, he presented some potential resolutions to me in which one worked out to my satisfaction. His effort reversed the severed loyalties that I developed while rebuilding my trust back in driving a Honda. Thank you Muneer.

very good sales staff but service is not satisfactory

Great customer service and service staff went above and beyond to help. The dealer didn't have a model I was looking for, so the salesman ,Mo, showed me his. Again great place

The staff at this location has been amazing!
I would recommend them to anyone buying a car.

The renovations are absolutely beautiful. With a fantastic staff to help show it off. My fav part is the rewards program !!! I make money taking care of my investment!!! Great place to Buy or Service
Brandie is a gem a keeper for sure.

Had a very positive buying experience. It wasn't pushy. It was quick and focused on what I was looking for, not on what they were selling. Well done!

I recently leased a new CRV from Oakville Honda. Our experience with Firas Taha can only be awarded a 10 out of 10 - well done. An honest and caring approach, without any high pressure. This is our 5th. lease, that must be interpreted as satisfaction. Well done Firas.

Went to Oakville Honda to help my elderly mother buy a new car, the salesman Kumaran, took the time and was very patient explaining the features of the Honda Civic, this put my mother at ease and added to the buying experience. I would recommend Oakville Honda to anyone.

Kumaran was very helpful, very patient, humble and positive. Made overall experience fantastic.

I'll never ever go there again. I will never forget what he said, ' if you don't have enough money, why you try the car.'

Great experience with Ryan Nifo. I bought a used car from Honda and very pleased with dealing with Ryan, he s a great sells person!!!

Terrible customer service at the service centre. They didn t return the car on time and wouldn t return my calls.