Oakville Honda Reviews

Moe showed me the car.. I had the most amazing customer experience. It was really good .. Thumbs up honda thumbs up moe..

Purchased a 2019 civic from Dylan earlier this year and was very happy with the experience of buying my first car. He was very friendly, informative and patiently took the time to answer any and all questions we had. He also followed up after the purchase to make sure everything was running smoothly. Very impressed - highly recommend both Dylan and the dealership!

Moe & Sam delivered attentive, knowledgeable and overall great customer service!

I purchased my first pre-owned 2017 Honda CR-V LX at Oakville Honda where I was greeted by Moe who was friendly and quickly accommodated in finding exactly what fit my taste and budget.

Thank you again for a wonderful experience!

Melanie

I picked up my 2018 Honda Civic Touring this past weekend and was extremely happy with the level of customer service that I received by Ryan Nifo at Oakville Honda. He went over and above and exceeded my expectations! From my initial visit to finalizing my purchase, he was always very kind, considerate and made the process stress free! The dealership itself is bright, clean and had a very welcoming enviornment. So glad I went to Oakville Honda! I ll definitely be recommending Ryan to my family and friends!

I wanted to share my recent experience with Oakville Honda. Just bought a new Honda Civic from them and thoroughly enjoyed the experience of engaging with the Oakville Honda team! Mr.Ryan Nifo (Product Specialist) was our main point of contact and he was extremely professional, welcoming and very organized in the way he helped us make our purchase decision. Right from arranging for the test drive to guiding us with all the car features/documentation, providing us with the most appropriate recommendations, patiently responding to tons of questions we had regarding our purchase - Ryan went above and beyond to make this experience very delightful for us! I heartily recommend Ryan Nifo and Oakville Honda team to anyone considering a car purchase. Thank you, Ryan!!!

Esteban did a great job!! I recommend Esteban to anyone who is looking for a Honda in Oakville.

Gr8 experience with Ryan and Sam who helped us get our new odyssey! I'd like to recommend Oakville Honda to everyone~!

Been waiting with my friend for 3 hours for the service. Understaffed, terrible estimates, we are stuck and the car has been "next in line" for 2 hours. Avoid if possible if you care about your time. Also, not very helpful in fixing the car.

I purchased a 2019 Civic and I'd love to give a big thanks to Carlo for making it happen! This was my second experience of purchasing a brand new car with a dealership and Carlo went above and beyond my own expectations. His level of professionalism matched with his friendly demeanor made for a smooth and very exciting transition into a new vehicle. The team at Oakville Honda had the car I ended up purchasing on the lot and I was able to pick it up within a few days of signing the paperwork with winter tires on and tinted windows! The relationship with this dealership doesn't stop once you've driven off the lot. Carlo made an even bigger impression on me when he followed up to make sure everything was up to my standard with my new car. Extraordinary customer service at this dealership and I have big thanks to give to Carlo for making it all happen! 10/10 would recommend.

Good right way, Kumaran in sales and Brian Tan in Finance Department are Awesome to work with. Thank you guys, Oakville Honda team is the best .

I came in with a flat (spare tire was on) and loved the service. They got me a new tire at a great price. Both Kan and Linda were very knowledgeable and helpful. I will definitely go back again.

Stay away from this dealership, customer experience in sales and service departments sucks! Long waiting time, very cold staff, they simply don't care...

Used their sevice and parts store for my recent purchase. Anthony Coventry was very helpful to give all the information and service needs for my car.

I BOUGHT BOTH MY HONDA CRVS FROM THIS DEALER SHIP USED. JP was my sales man he was very kind and it was great that he spoke Portuguese made it so much easier. I also service my cars at this location with Anthony in service he always remembers me when I come in and gives me outstanding service for over 7 years now.

I recently got into car accident, left my car in collision center.
Picked up upon phone call, about to get into second car accident due to faulty fix/malfunction a day after a pick up.

My car's front was pretty much smashed so they replaced my radiators and cooling systems, along with structure part.
I got a phone call, picked it up, drove and somehow something went wrong; they are assuming air pocket, it ended up murdering engine, because cooling systems were NOT WORKING.

My car stopped while I was making a left turn in big intersection, light changed, could not move, and yes I was about to be smashed by all the incoming traffics. It was horrible experience, and by the time when I parked in the service center line, I literally just jumped out of my car because it sounded like big heavy tractor and I felt very unsafe.

I love Honda, used to drove CRV as family car, my Civic is my very own first car. They make nice long lasting, sturdy, and economical cars for good price, but it was not a pleasant experience as much as I trusted the brand that I love.

I am still going to give 4 stars, because staffs were nice, acknowledged their fault and willingness to fix and work on it.

Other than this, I did visited few times;before car accident happened, for help and fixing, and yes they were great.

Funny technician services, do you know how to do the work?

Service agents Kan and Anthony are friendly and helpful. A pleasure taking the car in for service. Been dealing with them for 9 years.

been going here for 4 years now and each time I feel that the quality of service has degraded. Each time I take my car in for service, I was given a time for how long the service will take, and each time I would had to call to get an update on the status of my car after the given time. The last service, however, was the worse, I called in for a shuttle ride which never came after 1 hour! (Even after indicating to them that it was urgent that I get my car back in time - I even took into consideration about 2 hours of extra time just in case.

Kevin and Brian were absolutely great during the process and provided great service!

Our experience at Oakville Honda was very positive. Jacky Truong provided a thorough, attentive and no pressure experience. We would recommend this dealership and Jacky in particular to others.

Anthony called me with the recommended work and because I have been at Oakville Honda for over 20 years and know Anthony I trust him and said go ahead! My CRV drives great and work was done when promised!

I went here for an oil change after a great disappointment at Halton Honda. On time and as promised. I ve been a loyal customer at Halton Honda for years but this change seems like it is for the better. The grass is greener on the other side. Thanks Oakville Honda.

Friendly and highly professional sales and leasing staff- I highly recommend this dealership. This is the third vehicle I have leased or purchased from Oakville Honda. The sales team gave me the information I needed to make an informed choice and worked efficiently to deal completion. The service team is top notch as well. I am a happy, repeat customer of 10 years with no complaints. Thanks Dylan and Sam.

I got a good deal for Honda civic 2020. Ryan Nifo helped me to get this great deal. Thanks to Ryan.

I purchased my 2015 Honda Accord Sport from Oakville Honda and I love it!! From the front desk to Sales & financing, they were awesome to deal with and my expectations were exceeded. I usually buy domestic but Brian Tan convinced me I could love a Honda vehicle and was he ever right :) Reliability, fuel efficiency, and comfort :)

My sister and I both had great experiences at Oakville Honda. Dylan was awesome and always extremely helpful and professional. Would definitely recommend this dealership to anybody looking to purchase a new vehicle.

Very pleased with their service and how customers needs were kept first priority from receptionist to sales agent to financial manager. Sales agent Kashif went above and beyond our expectations he was very friendly . He helped us in a very professional way and guided us through in getting a new car. He was honest and understood our budget and worked within our budget. Would definitely recommend this dealership.
Very pleased and happpy with our purchase with Oakville Honda our car is beautiful.
Thank you for all your help Kashif.

I purchased a used car from Honda Oakville recently. Kashif was very helpful right from the process of test drives all the way to closing the deal. He made the process simple and efficient. I look forward to getting regular services at this location. Keep up the good work!

Ryan at Oakville Honda was extremely helpful and made the whole process of buying my new car very easy and seamless! Highly recommend!

I always take my Honda Civic here for service and they always do a great job . They even go as far as wash my car before handing it over to me and the guy washed a ton of grass I had under my front bumper . That shows that they really care and take pride in their work . Thank you

I dropped into Oakville Honda after the renovation. It looked amazing. The staff was so friendly. It was like they were so proud to represent Oakville Honda. I would definitely recommend Oakville Honda for any of your sales or service needs.

Oakville Honda is truly a customer 1st dealership in all regards! My wife and I ended up here by chance while we were out shopping around but so glad we did. From the moment we walked in, Ryan and Bill made us feel part of the family and treated us with the utmost respect, it didn't take us very long to know that this was the place we want to buy our new vehicle from. Ryan and Bill both went over and above to make sure they secured and provide us the vehicle we wanted, Ryan basically held our hand throughout the process by providing us with up to date information as it became available. Brain was also a very helpful financial advisor, who did not hesitate to work out all the different financial options for us however, more importantly, he took the time to explain all of the ins and outs of the extend warranty options and features in detail where other dealerships had failed to due so. As a previous poster mentioned, "The overall cleanliness, professionalism, atmosphere, and presentation was up to par, I felt like I walked into a luxury car dealership! I would highly recommend anyone interested in a Honda to come to this location."

The one word to describe my experience with Oakville Honda would be exceptional. The whole process of getting a new car was hassle free and a pleasure. Alex did a great job at getting me the exact vehicle I wanted and filling in the extra details I needed. Brian from finance finished the rest. I walked in on a Saturday for a test drive and picked up my new Civic Hatchback Sport on Wednesday, and that was over a long weekend. The knowledge and support of the staff was great. If your looking for a new car I would definitely recommend Oakville Honda and ask for Alex.

Friendly Salesperson . Did not end up buying a Honda, but still recommend this dealer

Booked test drive on Wednesday June 17 and received a follow up text and phone call. Arrived at dealership and was greeted promptly and directed to the sales rep assigned to us. We had asked to drive a CRV Sport but were given a more expensive Touring to drive. Upsell, here we go. Drove it and were told that we would receive pricing via text by tomorrow (Thursday). Well it's a week later and all we've received is promo texts and emails. During these tough times it's service that sells and obviously they either don't want or need our business. We went elsewhere.

I bought my first Honda at Oakville Honda. The dealership is clean, bright and inviting. I dealt with Moe Assi in sales and could not be happier. He was wonderful. He addressed my needs, understood my budget and got me a deal that I was happy with. I was so happy that I referred my son who was also in the market for a new car. Moe took excellent care of my son and we now have 2 Honda cars in our households. I d recommend Oakville Honda to anyone looking to buy a new or used car and I fully endorse MOE ASSI as the sales rep who takes care of all his clients with sincerity and diligence. He is conscientious, attentive, thorough and sweet. Thank you all at Oakville Honda and I m loving my new car.
Cheers
Carla

I have never dealt with a dealership that had such a transparent negotiation style or such concern for my satisfaction on a little issue after delivery.

Thank you Oakville Honda! All cars are from you guys from now on!

This place was amazing. Muneer was on point, professional and thorough. Dude hooked it up like no other -- very good experience.

I have been servicing my 2001 Honda Civic LX with Oakville Honda for the last 7 years & I have nothing but great things to say about this dealership. Anthony Coventry is my Service Advisor & always provides me with excellent customer service.
Don't trust your vehicle with any other dealership!

Looking out for my first new car in Canada was an experience that I will cherish thanks to Mr.Prakash, the General Manager , Mr. Brian the Finance Manager and last but not the least Mr. Ryan Nifo the sales advisor Cum Product Specialist. Appreciate all the help and guidance in making an informed decision.

My experience at Oakville Honda was great! My car was a disaster, and Kan Matharoo did the impossible!

My car stereo wasn't working, so I went here to get some assistance the worker with the silly ponytail told me it was a electrical problem I asked him if he could check my fuse and he said no I took my car somewhere else and it was the fuse.. I will never take my vehicle to this place again poor customer service skills.

Horribly long wait for a simple oil change. It took a total of 2.5 hours to get the service done despite having an appointment and they knew I was waiting. It's not the first time I have had issues with this service department.
One time I showed up at my appointed time and they said I didn't have an appointment despite having it confirmed the evening before. I had to go home to print out the email confirmation and by the time I got back they said it was too late to do what needed to be done, and there was no apology for their error. Should have learned from that.

Our experience at Oakville Honda was easily our best purchase experience ever. In fact, from the moment we stepped into the dealership, the receptionists, sales team, managers and other staff made us feel right at home. The service from beginning to end was comparable to that of being in a 5 star hotel or at a uber luxurious resort. We were a bit anxious taking our 3 year old along because he s such a handful, but the staff made us all very comfortable and were so super friendly with him. In the end, we left feeling like we made the best purchase for our family and I commented to my husband that I never felt like I was being sold anything. Mohammad Assi, our salesman was beyond professional and so knowledgeable. Sami Assi handled our financials with care and Bill Lee-Poy made sure we left feeling satisfied with our purchase. We just picked up our car this morning and I m still blown away by the experience. The way the entire team work together for the benefit of the customer experience is something I rarely see in real life. Well done Oakville Honda. Well done.

We visited this delaership for the purchase of a used honda and possibly a new one as well. Unfortunately we were first met with a rude and unprofessional individual who seemed as if he was forced to interact with us. As we were about to leave however, we were greeted by a young, enthusiastic individual Mr.Moe Assi, who listened, showed empathy to the situation and tried his absolute best to assist us with answering our questions and providing us info about the car we were interested in. He was enthusiastic and charismatic throughout the whole sale. Due to his amazing behavior with us we decided to purchase the car from him. If you are in the market for the purchase of a new or used honda i would highly recommend you to visit Mr.Moe Assi at Oakville Honda for your next car! You will not be disappointed!

Lots of inventory
Nice location

Great place, great people ... if you go there speak with Kevin Dieu; from start to finish his dedication, knowledge and overall service has Honda Oakville light years ahead of the competitors!!

Treated very well by Jackie . Great salesmen lots of laughs.

I went in to Oakville Honda, I was looking to buy a pre owned Honda Civic, I was really impressed by the selection and quality of the cars available. Ajay and Ali were extremely helpful, they worked with me and my budget and made it very affordable. Overall I was very pleased and would recommend going to Oakville Honda to all of my friends.

Made an appointment with a salesperson to see a car Saturday morning at 10am. Car has been with them for about 20 days. The sales manager BILL calls me to confirm Friday evening and all is good. I drive 60 km from out of town and I come here early only for them to tell me the car is SOLD last night at 6:30 and no one bothered to call and let me know. They could have called at night and at morning. Salesperson apologized and to cover gas money for my wastes time. Then the manager BILL said they cannot do that and threatened me when I said I was going to leave a review. VERY BAD AND UNPROFESSIONAL SERVICE, BILL WAS VERY RUDE, WOULD NOT TRUST THEM.

I was surprised to find out that at Oakville Honda the Express line is no more available!! I've been there twice and I've been asked if I have appointment. From here I understand that the express line has been discontinued. For instance this Saturday I was waiting 45 minutes before opening and when I finally got in (first in line) I was asked if I can leave the car for the entire day just for an oil change. Very, very disappointed!!!!!

I brought my new 2015 Odyssey here. I met Sam Assi . He seems to be a energetic and knowledgeable person. Thank you Sam. Best wishes year to come !
Kent

My daughter recently purchased her first car from Ajay!
I have to say how very impressed I was was the way she and I were treated.
The staff was extremely professional but most importantly friendly and respectful.
As soon as we arrived the receptionist was quick to make sure we were looked after.
From offering snacks and beverages to walking us back to my car...we were both treated like royalty.
Great pricing... excellent service
I would recommend this dealership and Ajay to everyone...
Shop Honda first!

I visited Oakville Honda a few weeks ago in a quest for a new car and was pleasantly surprised by the staff at the dealership. I was tended to right away in a friendly and professional manner, not to pushy. The staff were all very knowledgeable and the test drive was great. Definitely gave me something to think about, I would 100% recommend friends and family to check it out in the future for all vehicle needs.

Worked with Jacky at the dealership. Very efficient and very personable. The negotiations were very nicely done no scare tactics no "you might not get this vehicle". We did go back and forth but it was done where I felt like I got a good deal (and I am sure they got a good deal too!). The dealership as a whole was very efficient and welcoming. I am here to pick up the vehicle at the scheduled time and everything is on time. I will certainly come back here.

My only concern now is that my post looks too good to be true. Well, it is what it is. Good luck with ur car buying experience.

Bought a car here:

So everything before buying went well. The salesman was very good (10/10 in honda's eyes), explained everything and didn't try to oversell the next model. Good selection of snacks and drinks. Manager very comfortable to talk with.

During the negotiation, it was ... interesting to say the least. We ended up getting what we asked but only after leaving the dealership; the salesman kept calling until the 3rd time and gave us what we asked (do some research on other comparables). So word of advice, get up and leave, they will call you back always with a little better. A little annoyed at that process but I understand why it was done. The winter tires that we agreed on were downgraded. But I found a mistake in the billing and Honda corrected it, so those cancel each other out.
I was not happy with the lower trade in on our old car. We should've sold it ourselves and probably would have made a better return. See below for more on that.

During the purchase, all went well. Everything explained again. Still very friendly.

After purchase, wife went to drop the spare key and look and behold, Our old car on sale for more than double what we sold to them (not even a week later). They didn't even repair the damage on the skirt which they said would be an extra $1000 to fix ... So NEVER sell a dealer a car, huge rip off. We should've sold it ourselves and made an extra $2k over what we sold to the dealer. So -1 star for unfair deal for buying old car. If you are going to buy our car, at least do what you said you would to it and repair it, not sell as is for over double.

------- service update, -2 stars

Quoted $35 on the phone. Get there for appointment. $47+ tax. Go back for the car and price was 53+ tax... WTH $5 for shuttle service rides??? They are free everywhere else. I will be going to another Honda dealership to do my service work on this lease ...

Also the $50 promo card we got with the lease for first service ended up being $25... Lots of false advertising. Toyota is not like that.

-1 star for not pumping the tires... Rear passenger tire was at 24 psi. NEVER going here again. We have a baby in the car. If I wasn't here the wife would've been f'd.

This Honda location exceeds all others both in looks and in service.

We had the pleasure of having Esteban help us with choosing the car that fits us and our needs best. He had full knowledge of all their vehicles and what they offer. Once we decided on the H-RV Esteban made sure that all paperwork went as quickly and smoothly as possible.

Then we had the help of Sam in fianacing our new car. Sam was very easy to talk to and was very helpful as well. The papers were signed on Thursday evening and we picked up our new ride Monday afternoon.

Upon pickup we also met Bill who is one of the managers and he congradualated us on our new car which was very nice.

If you are looking to buy a new car and want great service that is straght forward, fast and easy while also being pleasant to deal with go here.

Last but not least we must say we felt welcomed and not even for a moment did we feel pushed or pressured like we felt at other dealerships and that for us was the best part of all!

Thank you Esteban and everyone at Oakville Honda for your awesome service and for our awesome new car :)

We just purchased our new Pilot and our experience was extremely well. We dealt with Dylan Cohen and would not hesitate to recommend him to anyone. He is definitely the best. He was extremely approachable as well as very knowledgeable. He answered all of our questions and went through every aspect of the purchasing process with us to ensure we were comfortable and get the best deal.

My first experience at Honda it was great! I was able to have an amazing experience test driving the Honda Accord 2017 and am seriously considering buying. Brandie provided great customer service .

Oakville Honda has always been my go-to dealership. I recently brought in my car for service and every time I go in, I know I am getting the best level of service at a great price. My family also agrees and has been going to this dealership for a decade plus! The service and pricing is bar none, and I even tested it by visiting the Halton Honda location when I was looking into buying a new car. Oakville Honda had better pricing than Halton Honda and even the level of service was superior! Thank you Oakville Honda for keeping the client in mind and making the experience so easy, whether it's servicing or buying.

I recently purchased a car from here, not a Honda. The dealership was beautiful and the sales people were helpful. Dealt with Kumaran and Sam, both a pleasure to work with. Only negative is when I picked my new car up there was absolutely no gas in it, poor way to send it off in my opinion.

If they put your used car on the online auction, ASK TO SEE IT!!!! I just found out that my car sold on the auction for $2500 more than they told me it did. NOT HAPPY TO BE LIED TO.

I just bought a brand new CRV for my wife through Kevin Tiu at Oakville Honda and honestly this was the best dealing I ever had at a car dealership. I find it extremely stressful and shady buying a new car but this experience was truly the opposite. Kevin was fantastic, honest and straightforward. Called him in the afternoon, asked for his best number and 3 hours later signed the deal. Amazing amazing experience. Highly recommend to see him for your purchase.

Fantastic purchasing experience! Thank you Jacky for your friendly, efficient and genuine service! Would highly recommend Oakville Honda to anyone buying new or used.

The oil change took 2.5 hours and they kept quoting me different times that it'd be done (at first they said an hour and 20 minutes), so I came back the dealership and then waited there for over an hour. Then an employee kept sending me outside saying "he's bringing it around right now" and repeatedly did that for about 20 minutes.

If your buying your first car or any car for the matter oakville honda is the place to be!! Ryan Nifo has tonnes of experience with honda vehicles, a great personality and most of all does everything he can to make a customer happy and satisfied! Upon buying my 2007 honda civic, during the saftey inspection the service team discovered that there was a crack in the engine block, without hesitation the sales manager Michael Moncrieffe called myself and told me the situation. Ryan and Michael handled the entire situation for me in a quick and professional manner. They reported to their head office and Honda manufacturer's to replace half of my engine! With no cost to me, after i had bought the vehicle. While taking the car on a test drive i asked Ryan if i could drive it to my mechanic to see if there is anythong wrong with the vehicle and he said forsure, and off we went for a hour test drive. I was pleased to know when my mechanic told me that my breaks and tires were brand new, and that my engine wasnt burning any extra oils or gas for emission reasons. For a 12 year old vehicle it was running as if it was brand new. Not only does oakville honda sell used and new vehicles, they do excellent service on there line of honda vehicles. If your buying a car, go to Oakville Honda and speak to Ryan Nifo and you wont regret buying Honda!!!

I recently bought a Honda Odyssey and had an excellent experience with Kumaran the salesperson. He was friendly and knowledgeable. The entire process was simple and straightforward, from test driving to financing to picking up the car. The handling of the financial process by Sam was great too. Thanks guys.

Went for a oil change. Oil was .5 liter low when they finished. Then asked me to sign a wo because I wanted the additional oil installed to the proper level. (I always check the oil level and leaks after getting it changed at service centers). Then
had to drive back to the dealer and asked them to reset my maintenance minder back to 100% from 15%. Which should have been done before they returned my vehicle.

I'm just putting one star because I can't put zero star. Called to book an appointment only to find out on the day of my appointment that they did not set my appointment. Very unprofessional.

Firas is very good person give us execellent service with full detail about deal of the car.

I had a great experience with Ryan Nifo and Oakville Honda I will refer my family and friends to the dealership thanks for the great experience!

Messed up my CREDIT HISTORY. There is no option of zero stars I wonder. Finalized the deal for a car and then applied for finance with Honda Financing. The finance guy BRIAN told me you can't get it as you are immigrant and need PR status and offered a loan with Scotia bank with high interest which I denied and gave me a day to think on that and told me we can "explore options tomorrow". A day after I called and cancelled the booking as I didn't want high interest. Couple of days later I checked my credit report and found out that Brian already applied for loan to CIBC and BMO too and appeared as hard credit check on my Credit Report, WITHOUT MY CONSENT. I called him and he bluntly says that he already told me that - "We will explore options tomorrow". I NEVER confirmed to explore options and never I wanted to. I told not to do this and that messes my credit history and he said 'Ok' with a shallow voice. So disgusting. Did that even though he knew he shouldn't and messed up my credit history. Did not even let me know that he has done that. Didn't have little decency to even say Sorry. Would never recommend this dealers.

Professional customer service provided by Jackie. This is a third vehicle purchased from Honda. Jackie is the go-to guy.

We had an excellent experience yesterday at Oakville Honda!
We meet Mohammad (Moe) Sales Associate and he offered us outstanding service and hospitality from beginning to end of the sale. This was the best service I've ever received from a dealership, professional, courteous and stumble by the experience. I have no doubt that Moe will soon have his own car business, because he's amazing at his job and truly cares for his clients in making sure that they will leave with the right car and will do everything in his power to make the experience truly magnificent! I strongly recommend on speaking with Moe who I guarantee will have answers to any of your questions, inquiries and make a remarkable experience. Thank you again for everything!!!!

We bought our Honda Civic from Oakville Honda. Ryan was our sales person and we had the best experience. No stress, No gimmicks and it was very straight forward. Thanks Ryan , Prakash and Sam

Nice ambience. Well organized showroom. Vehicle display is fantastic. Good to have friendly sales person Kashif. He is knowledgable. I recommend this dealership strongly, if your next purchase is Honda

My husband and I recently purchased new cars from Esteban at Oakville Honda. Our experience was amazing right from our first step in the door all the way through the vehicle purchase and delivery. Esteban and Sam (the financial manager) made our purchase efficient, smooth and easy at every step. They both have exceptional customer service and great follow-up as needed. I would highly recommend this clean, beautiful dealership and the amazing staff working there. Everyone from the salesfloor manager to the front desk staff was pleasant and overall we had a great experience everytime we were there.

Mohamed Assi was very helpful, kind, supportive, and treated me like a friend. Definitely recommend this dealership

Honda deserves five stars, a very, very special service

Failure to deliver on the day promised two times. Notified us minutes prior to pick up that vehicle won't be available that day because they didn't finish working on it. They were very accommodating prior to purchase but things changed after. They asked us to come back a 3rd time to pick up the car instead we said give us a car from your lot and we will return it when you give us our car. They clearly didn't like this option and tried to talk us out of it but we didn't back down given how frustrated we were. Customer satisfaction first, we shouldn't have to fight for it. Oakville Honda not impressed atall!

Honest & trustworthy staff, friendly atmosphere. Had a great experience!

Avoid at all costs. Bought an 2016 Odyssey in June of 2019. They will say whatever is necessary to convince you to buy. The salesman did not follow through with what was promised, and 10 days later had warning lights coming on. I had to fight tooth and nail to get the issues corrected and the GM made it sound like they went above and beyond. I have a 10 page word document detailing the problems I had with this company. Honda Canada would not return my calls. Now, 6000km later I find that tire tread only has 7/32 remaining. Buying from Oakville Honda is the biggest mistake I've ever made.

Very bad experience. First impressions and purchase process is great. Problem begins after you sign your contract. You have to chase them for weeks and months for any kind of issues. Initially we received a vehicle with a faulty a/c, it was a nightmare getting any kind of timely update from them regarding ETA or even actually what is wrong. I finally got updates when I got Honda canada involved. Next, they somehow messed up my honda extended warranty papers and its been more than a month now and I still do not know why or what is the next step. I wish I had gone to some other honda dealer.

Excellent buying experience, warm and professional environment and staff.

Don't even bother waste of my time, money, and effort. I had purchased a car for jacki, to have them neglect the maintenance on it from the beginning, lying to me saying that the car had been looked at and that I shouldn't worry about anything. A few days had passed and all sorts or problems with my car started to occur that should have been fixed from the start. I brought the vehicle in for them to fix but they seem to have found nothing wrong but very very low coolent level. I wasn't happy with vehicle I purchased with all the problems that were happening. So I tried to trade in the vehicle for something else, but he could only find me one car for an extra $2000 that I didn't want to spend. I had test drove the other car just to see how I like it, to find that it made a very loud whining noise, not a normal one. I had brought it up the noise to jacki, for him to tell me the problem is my ears that I'm need my hearing checked. I'm sorry but the rudest salesman I have met by far. Their services department is useless I had to demand for service or else I would have been stuck hours from home with no vehicle. I won't be bring my car back to you guys anytime soon thanks.

Oakville has always serviced my car , I drive from Mississauga which has its own Honda locations just for the Oakville Honda experience . Always friendly customer service and completely satisfied with results . Thank you Anthony Coventry and team for everything you do and going the extra mile.

As soon as I walked into the dealership I was greeted and warmly welcomed by a few sales representatives who took their time and effort to explain the process and protocol in purchasing a Honda vehicle. They were very professional and showed much passion for their job. They also educated me on how to maintain a healthy and clean Honda car.