Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown

Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown Review

Reviews 1316
4.2
Contact us
Reviews 1316 Page 9 of 14
Filters:
Rating
Language
Sort:
Most recent
M
4 years ago

Excellent service. Upgraded our suite because they...

Excellent service. Upgraded our suite because they heard we were getting married. Promptly took care of the vending machine that didn't give me my drink. Friendly staff. We also received free drinks, free soup and amazing service at the iron oaks inside the Marriott. First time customer at the Marriott and they will be my first choice for the rest of my life.

J
4 years ago

The area was clean and orderly. The price for park...

The area was clean and orderly. The price for parking was pretty steep, but it's also downtown Oakland. Loved that there was a farmers market on Friday though. That was an unexpected bonus.

S
4 years ago

I stayed overnight for a friend's birthday. We wen...

I stayed overnight for a friend's birthday. We went downtown to a club and stayed the night at the Marriott. The hotel staff were courteous. They had overnight security to ensure hotel guest safety.

B
4 years ago

This place is beautiful! All the updates have made...

This place is beautiful! All the updates have made this hotel top notch! Rooms were clean and beautifully designed! I loved that there were so many usb ports throughout the room. And finally a Bluetooth alarm clock!!!!

J
4 years ago

Staff is awesome and assisted me with everything I...

Staff is awesome and assisted me with everything I needed. Room was nice. First hotel I have been at that have an excessive amount of pillows that were actually comfortable. Room has an urban modern design which is a nice touch. Restaurant on the 3rd floor with a bar. Had the rib eye and a salad, a little pricey but the food was great. Gym is located on the 3rd floor as well. Gym had a squat rack that was a combo chest press, kettle bells, dumbbell rack, ellipticals, treadmills, and a few machines. Not a soul is around 11pm-2am. Of course there is water and towels. Pool is on the 4th floor but was too chilly outside to use it. Restaurants are located around the hotel within walking distance. Also there are these electric scooters you can rent but I never really had to commute that far to use them. If you have to drive make sure you're comfortable with the specific style around Oakland...drive defensevily because it can get rough at peak times which is from 9-11am and 3-8pm. Watch out when you bring food outside, some seagulls are brave enough to come down and snatch it from you. Finding parking anywhere is a challenge which is why I chose to walk to most places.

H
4 years ago

If anyone out there is searching for deals for hot...

If anyone out there is searching for deals for hotel rooms head to . booked a hotel on there and these guys had the lowest rates worldwide!

My family and I had enjoyed staying at your hotel because it was very cleaned and organized. The menu was large without being too hard to choose from. The quality and quantity were excellent. I will be returning! this was an example of a very nice hotel. Highly recommendable to all of my friends and family!

K
4 years ago

The hotel was recently remodeled and it's lovely. ...

The hotel was recently remodeled and it's lovely. The rooms are modern and very well done. The staff was very friendly providing great recommendations. Also it's a great location to go exploring with good shopping and restraunts near by.

Q
4 years ago

Security was very rude. I admit my room was a bit ...

Security was very rude. I admit my room was a bit loud and there was a complaint but the condescending attitude and threats 'don't make me come back here or I'll kick your a$$ outta here' was unnecessary and highly unprofessional. I am contemplating switching my platinum status to Hilton from this experience.

Y
4 years ago

The Oakland Marriott City Center is in a very conv...

The Oakland Marriott City Center is in a very convenient location just turn the corner and your in the hustle and bustle of China Town with it's many little markets with the freshest fruits and vegetables and the best prices in Oakland. It also has some of the best authentic Chinese food around. A little further down the street within walking distance is Jack London square with a brand new Bowling alley,a movie theater,fine dining,shopping or just walk along the Pier and admire all the beautiful boats. Day or night plenty of entertainment. All of your needs just at your doorstep. All of the staff are helpful and friendly. All of this located in the beautiful clean, safe Downtown Oakland,CA

H
4 years ago

If anybody is trying to find good deals for hotels...

If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!

Great hotel experience. Clean, well-managed, great facilities, wonderful staff. Kristoffer at the front desk answered all of my questions, directed me to restaurants, and was above and beyond accommodating and helpful. Thank you for making a business trip all that much easier!

J
4 years ago

The Marriott was conveniently located for our trip...

The Marriott was conveniently located for our trip (in town for a show at Fox Theatre) and there were great bars and restaurants in easy walking distance. The hotel itself was great! We had a beautiful view of the Bay from our room on the 20th floor, the bed was comfortable, and the room had both a fridge and a coffee maker. The on-site restaurant was definitely better than most and everyone we interacted with during both late night and breakfast service was delightful. Lastly, there's a large parking garage at the corner if you don't want to valet and we were thrilled to find it connected directly to the hotel making it easy in and out.

A
4 years ago

I regularly meet coworkers at Iron & Oak at the Oa...

I regularly meet coworkers at Iron & Oak at the Oakland Marriott City Center. They have a small but diverse menu during lunch, which is the only time I've been. The service is prompt and always accurate. I would definitely recommend this for your next corporate lunch meeting.

T
4 years ago

The Marriott seems like a wonderful place to stay ...

The Marriott seems like a wonderful place to stay from the outside, but I would only stay here if the conference rate was cheaper than literally every other hotel in a half a mile block. The hotel advertises mobile keys and mobile check-in, but neither of these amenities worked throughout my stay. I went to the front desk three separate times regarding the mobile key situation, and each time they said that it should be working -- it never did.

If you do end up having the misfortune of staying here due to attending a conference and not having another choice in hotel, make sure to CHECK YOUR BILL! The hotel billed me at the wrong rate, causing a charge on my credit card of over $500 more than the rate that I originally purchased. If I had not checked the bill that was emailed to me post-checkout, I would have been out that money. They did refund me, however the refund takes 7-10 business days to process - which means that large of a charge on my credit card that I need to pay off with funds I don't have.

The staff was nice and it was nice to be able to just go up the elevator to my room after a tournament day, but the hotel is also poorly staffed in terms of functioning vending machines or anything to get a snack. The vending machine was broken but sent four charges to my card without actually giving me my drink. There also isn't a grocery store nearby anymore, so your options for drinks are literally the hotel lobby (which you need to wait in the check-in/check-out line to even get a drink there.

Best thing was the housekeeping was great - they don't move your stuff but ensure you have clean sheets and towels nightly. Also, the view is quite pretty over the city, depending on what floor you are on.

Overall, I'd say this hotel is one of the worst I've stayed at and incredibly disappointing for the amount of money spent for the stress it has caused me. I do not recommend staying here.

D
4 years ago

N / A

J
4 years ago

Holding Marriot to a 5 star comparison I wouldrate...

Holding Marriot to a 5 star comparison I wouldrate it good but not the very highest rating. The check in experience was efficient but it felt pro forma. The restaurant was adequate but not stellar. The TV in the room was not positioned to comfortably view from the bed. The conference facility is nice however. The support staff is very friendly.

O
4 years ago

Couldn't get more welcoming staff at this hotel. 1...

Couldn't get more welcoming staff at this hotel. 10/10 would recommend to everyone staying in Oakland and wanting to travel over to San Francisco with easy access to the BART and Jack London Square Ferry Terminal.

I
4 years ago

Nice hotel in a decent location. It was a bit disa...

Nice hotel in a decent location. It was a bit disappointing that there was no commentary wifi and to use a computer just to print things required you use your credit card. Overall though it was nice and clean with a great view if you're on the higher floors.

Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown

Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown

4.2