Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown

Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown Reviews

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Stayed for two nights while attending a conference...

Stayed for two nights while attending a conference in downtown Oakland. The location is great, right next to the Bart station. Friendly staff, newly renovated rooms, and a great M club and lounge for Elite members. Would definitely stay here again next time I'm in town.

The Oakland Marriott City Center serves as an exce...

The Oakland Marriott City Center serves as an excellent base of operations for exploring the Bay Area. It sits within walking distance of both Jack London Square and the newly revitalized Oakland Downtown, with BART directly accross the street. While on the pricey side, it's location allows you yo easily explore all that the area has to offer.

Julia provided me with top notch service. Keep her...

Julia provided me with top notch service. Keep her happy otherwise you are missing out. Never let this women go. The rooms and service were awesome. The only negative I have is smelling weed periodically through out the hotel walking by rooms and sometimes the elevator. I don t blame the hotel I blame guests but what can you do.

The rooms are nicely updated and staff are helpful...

The rooms are nicely updated and staff are helpful and friendly. The location is central to everything as the name suggests. Two complaints: 1. The room was way too warm and the thermostat only dispensed more heat. Sure it was a little cool outside, but not cool enough to warrant the heater. If you sleep well in cooler temperatures as I do, you may suffer through it or make a stink downstairs to have them lay off on the heat. Turning it off provided modest relief. 2. They'll try to charge you $15/day for WiFi, which is appalling today. Are they taking cues from airlines? This kind of nickel and diming cheapens the experience for sure. The workaround is to sign up for their free rewards program which you're prompted to do in trying to connect. However, it's not immediately clear if that prevents the fees.

Oakland Marriott City Center (a Union hotel) is a ...

Oakland Marriott City Center (a Union hotel) is a mid-century styled establishment that is beautiful maintained. The well trained staff is most professional. On check-in we were given two bottles of water and a couple of bags of popcorn.

The contemporary room, on the eleventh floor, is both spacious and comfortable. Lots of seating, including a chaise lounge. The TV is huge. The view of the port and downtown Oakland is spectacular. I do not have a fear of falling, but the full length windows make me a bit uncomfortable. Closing the sheer drapes, provides a feeling of safety and at the same time allows dramatic view of downtown Oakland. Of course, there are also black out curtains.

The king size bed is comfortable. A neatly camouflaged refrigerator is included. All the standard amenities, coffee and brewer, hair dryer, iron with ironing board, and bottles of personal products are included. The bathroom is tight. Everything works. There are two mirrors available in the room, a full length mirror, just before you leave the room, and a mirror over the sink. Lighting is adequately bright. The LED strip, built into the shelf above the bed, provides romantic lighting. A small, sliding door closet is equipped with a safe.

We stopped for a snack at the "Iron & Oak Restaurant." Located on the second floor of the hotel, the spacious seating and comfortable, well padded, oversized chairs take some of the pain away from the long convention day. Shafi, our waiter, is friendly, knowledgeable and helpful. There is a limited choice of vegan items. I choose a vegan brown rice bowl. The rice is mixed with steamed veggies, pickled red onions and topped with mildly spicy red sauce. It is suprisingly good.

The elevator service is fast. All public areas are wheelchair accessible. Coffee is available, but no coffee drinks are served. Parking is very expensive.

Kind, professionl staff ready to tend to your ever...

Kind, professionl staff ready to tend to your every request. Beautiful rooms with the usual amenities, including HDTV and free toiletries. Close to the 12th Street BART station for easy access to surrounding areas such as downtown San Francisco.

Great location near lots of dining options. Friend...

Great location near lots of dining options. Friendly staff. Hotel is a little noisy internally (ie ability to hear normal sounds from other rooms) but it wasn't overly bothersome.

Great

The rooms are comfortable, but the walls are a lit...

The rooms are comfortable, but the walls are a little thin. There's a nice workout room. However, the pool isn't the greatest, but it'll do if you want a quick swim. There's no hot tub. The staff is very courteous. It's located in a good part of Oakland and is easy to get around by walking or catching the BART. I'd recommend it.

Hreat

My wife reserved our room online for a room king-s...

My wife reserved our room online for a room king-sized bed and when we checked in they had us set for a room with two queens. She had them change it when we checked in but the room they gave us was ADA (handicap) complaint. The bed was too close to the floor, the closet was too low for us and a few other things that would be excellent for a person in a wheelchair. Our problem is those things made it a bit uncomfortable for us. My thoughts are since we checked in later in the day they gave away our room.

I went to the Oakland Marriott City Center for the...

I went to the Oakland Marriott City Center for the Oakland Running Festival expo. It was very east to get to, just a block from the closest Bart station. Clear signage made it easy to find the particular expo I was looking for, as well as restrooms and water afterward.

Chris Sullivan really has done a superb job gettin...

Chris Sullivan really has done a superb job getting his staff to become true Ambassadors for the city of Oakland. The front desk & the housekeeping staff are world class. The security can be somewhat aggressive at times, but that's what it sometimes needs in downtown Oakland.

The location is in downtown and there are numerous...

The location is in downtown and there are numerous conference rooms and ballrooms which make having large events possible. One of the escalators was out of service. It didn't impact me, but there are also elevators.

Nice

My stay at the Oakland Mariott City Center has bee...

My stay at the Oakland Mariott City Center has been pleasant. The staff is helpful and friendly, I feel comfortable coming to them any issues. The rooms are clean and well kept, but I do wish they had travel-sized face wash in their hotel store because I'm from out of state and don't want to buy regular-sized face wash because I won't be able to take it with me on the plane.

Stayed at this hotel a few times, you won't be wri...

Stayed at this hotel a few times, you won't be writing home about the most amazed experience or the quirkiness but in my experience you'll get a decent sized room with comfortable beds and on higher floor, a good view of the bay. This is a Marriot so it is a standard fare, but we liked it.

Great and very professional customer service!

Great and very professional customer service!
I was supposed to stay in this place for two nights and booked using e-certificate and points. However my plans have changed and I had to move to another city. Because e-certificate was involved, I could not just change my reservation and thought it was lost. However Yellena and Sue from reception went far beyond to help me resolving that issue. They have taken care of making all necessary phone calls and figuring out right way to solve the problem. Good service is a big dial for me when I choose hotel to stay. Marriott is defiantly on top.
Room was clean and nice. Hotel is great. The hotel location is not very pleasant.

Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown

Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown

4.2