4 years ago
Cabin good, other than rear sliding door lock abou...
Cabin good, other than rear sliding door lock about to fall off. Bed comfy. Our cabin backed onto a construction site with illegal extention lead hanging across the carpark?!?
All staff friendly. Food was great. Wildlife wonderful!
The place is in desperate need of a maintenance man. One heavy table in the front of the shop was on a lean and got removed only when mentioned it to a staff member (who knows how long it had been like that). Walls in cafe ladies toilets disgusting. Male toilet door has a large hole in it?? Cross on chapel falling off any day now, beware! Mop bucket and various bits just laying around the place
The pool area has many lifted rotting wooden panels and as for the wobbly bridge going over it, surprised that has'nt fallen down although my kids enjoyed rocking it much to my discomfort. Spa luke warm and pool both not inviting sadly.
Went to the day spa to get my $50 spa voucher only to be told I have to spend over $100 to get it. Was not told this over the phone when booked that morning so wasted an hour of my holiday doing that. Checked out the infinity pool with no shade as it was 4pm and the umbrellas shaded the garden bed, well done! Toilet there had overflowing rubbish bin and the grass around the tables were not mowed.
Got charged for our kids eating there when our booking said kids under 11years eat free. they refunded our money but buyer beware, kids only eat free when you pay for a 'main' meal which can range from $28 to $40 - soon adds up.
Last but not least we didnt want to pay $22 each to eat breakfast so went to the 'store' to get some cereal only to find no cereal on the shelves..... but plenty of pasta, chips and biscuits.
Went hungry that morning...
Thats all, had to get it off my chest. Wont be recommending the place sadly.
Paula.