Negative 5 stars, they do not deserve 1 star. This office of PayPal holds the license for Arizona and is only considered a Money Transmitter. They hold your money illegally to gain interest off you and do not tell you what the hold is for. They blame a compliance company for everything and will not give you a number to communicate with them. Avoid PayPal and there horrible customer service, they need more lawsuits against them and maybe they will change their corrupt non American business practices or hopefully be replaced by a better institution.
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Who ever said BEST CUSTOMER SERVICE was on a hot one. I ve had more issues with PayPal then any other cash app. It s no secure, they don t refund you, they talk to you like your an idiot and to make matters worse when you ask for a supervisor they have the audacity to tell you NOT TO GET YOUR HOPES UP!! So let me know how the hell I can get my money!! Or I ll GLADLY walk into the corporate office and wait all day until someone can tell me why the customer support is TRASH! GIVE ME MY MONEY
If u want your $ fast with papay to your account/debit card transfer directly to debit card. If u do it directly to ur account with routing and account # .. it will take longer.
A bunch of crooks. Not business friendly. Totally incompetent and the people on the phone simply regurgitate the script they are given with no relevance to your case.I closed the account as a seller and as a buyer. Will never use again. Also be sure to read ALL the Terms and conditions . They surely know them inside out.
I started selling on eBay a little over a month ago, rare books mainly. Two nights ago an eBay customer bought some deluxe editions that were costly. What does PayPal do? They limit my account to where I can not touch my money - demand intrusive information, like my state drivers license - even though my account is verified through my bank. On top of this, they will not respond to messages in their so-called "Help Center" and won't respond to phone calls, just leaving you waiting and waiting for a representative no matter when or how many times you call.
I contacted eBay and they even released every hold on my order payments from eBay customers, noting how good a job I have done, with no negative feedback and returning customers.
This is a warning to all of you would be on-line sellers - beware of PayPal and how they will limit your account if you all the sudden have several sales or anything they deem "suspicious". They state it'll be 5 business days while they review your account. Look at PayPal's average rating - that's for a reason.
PayPal has no respect for their customers and show it blatantly. Be warned!
Paypal is a great service until you run into a problem and at that point the train runs off the tracks. Unlike most credit card companies where a simple call will resolve the issue Paypal makes you run through a guantlet of steps. The website is useless and the phone support by poorly trained overseas sales reps who do not have the ability to go off script and think through issues are equally useless. Paypal is a rich company. It has the resources to make the online process more seamless and hire US based phone support but in their case it seems to be squeezing maximum profit at the expense of the consumer.
I just spent one and a half hours trying to straighten out 3 errors paypal made on my account.. what I accomplished was a letter from a paypal customer service rep blaming me and everyone else for the problems... all I was able to get from the rep was a first name... there is no accountability with paypal ..no audit trails.. not regulated like a bank.. .. I've been a customer for 19 years I've heard the stories paypal does whatever they want... Well believe the stories... time to find a new way...
Horrible company. Buyer protection is a joke, no such thing at this company. 2 orders I have filed claims on with all the proof they requested. Even showed that they shipped my item to the wrong address and still nothing. Never again. I will not shop at any site that does not support these clowns. No protection. So glad we have other options.
Do not use their service as a credit card processor! I sold a trailer to this couple that reversed the charges. Even though I have signatures, credit card authorization and bill of sales Paypal still gave their money back because it did not have a tracking number... But they picked it up and ran the card on the paypal reader. So I loose $2700...
If you want support, even about sensitive financial accounts you must deal with people in foreign countries with NO ability to speak with an American. Not a fan and have disabled my accounts after 20 years! I think the way to make America great again is to hold American Companies to a standard that includes being about to deal with an American. Like we all haven't paid PayPal, Google, and YouTube enough to expect service we feel comfortable giving out our sensitive personal information to over the phone.
Paypal transferred my money into the incorrect bank account and after 5 phone calls they still insist that they did not make a mistake. Each of the 5 people I spoke to assured me they were taking care of it and a month later it is still not corrected. My bank rejected the money and 12 days later Paypal has yet to put it back in my account. I will be cancelling this service as soon as I retrieve my money. Their customer service reps are non-committal and disinterested in my problem.
I would have given no stars if that were an option.
These people hold your money and make interest off of it. They give you your money when they want too. It's a scam!!! Use money gram, or western union. These people lie to you.
52 min call back time to be told we must send a email to the back office lol bye bye PayPal withdraw and real bank time! Aspiration people no bank fees and also other options besides this horrible service! Hasn t been the same since years back when they split and sold shares of the company
Have an old account and trying to reset the password. Link refers me to the phone line which IS NOT MANNED for COVID. Alternate links all required to be logged in so pointless. Thumbs down PayPal; get with the work from home theme!
Advising all Paypal user do not keep any money into your Paypal account, Paypal will close your account when the money in the account is too many and they will tell you they have to review and hold your money for 180 days without giving you any reason.
My money hold in Paypal more than 200 days now, no one can help you even you make complaint with their customer service.
If incase you selling with Paypal or receive money with Paypal, quickly withdraw before it too late.
Worst customer service. The have you going in circles, completely not understanding what you are saying. Absurd wait times and can never speak to a supervisor. Have been fighting for 3 months to get my money back for something I never received.
Had a bill me later account for years. Worked well PayPal took over and it is now the worst company I have ever dealt with. I deal with companies in 8 different countries with 5 different languages. The only language this company speaks is "Bull S++t. Customer service is all about the book they read with same response and that is to tell the customer to stuff it.
It was horrible. I wonder if Dan Schulman, President approves of poor, disrespectful, customer service? If someone could describe the personality or his thoughts on customer service then either two things will happen. If he's Professional President and cares about his customers then the negative reviews should cease. If he really doesn't care about his customers, then it explains why the supervisors in Arizona and Nebraska are cruel individuals and care less about how they personally make pay pal customers feel. I had the worst experience with a Supervisor name Dave located in the Arizona or Nebraska location. He doesn't deserve the title supervisor. He should be taking out the trash or mopping the floor. Then he wouldn't have opportunity to mishandle, yell or speak harshly to people. If he just had to speak trash, then the garbage would be the perfect audience for him. (This review doesn't deserve a star, it deserves a tornado storm)
This is a horrible company I can see why their ratings are so low here not like it really does anything. So I sell something to someone and they use PayPal to rip me off for payment, PayPal then screws me with no lube by holding the funds for 21 days all for the sake of buyers protection. Ok but what about the people who are on a fixed income and can't afford the shipping the customer paid for out of pocket? What I am shipping is heavy and will take over 25 % of my money to ship. So now I will have to either tell the person that they have to wait 21 days before I ship it or will refund their money. I wish to God PayPal would fail as a company. Try to avoid them at all cost.
I had someone hack into my Paypal account and attempt to send $3704.79 in three separate payments. I noticed the fraud and put a stop pay on all payments but two of them already posted to my bank account in the total of $1904.79. Essentially I had $1904.79 stolen from me using Paypal and no one there will even respond to my messages or attempts to contact. I have been trying to reach someone there for about 36 hours now and their customer service is non existent. I would warn anyone who can't afford to have significant amounts of money stolen from them to stay away from Paypal.
There is no customer support. The language barrier is terrible. I have evidence to help out with my dispute which they want uploaded through their resolution center. I've tried 3 times after waiting on line for 45 mins each time to have them open my case so I can find it on their website. But nothing. I've been trying to get this resolved for over 3 months. The impression is that they really don't care if my problem is ever resolved. They are not out any money.
Theyve been excellent with me as far as prompt customer service.and some of the reps are very competent when helping solve issues or inquiries its been two year so far so good....hey all companies cant please everyone!!!
And I can't hold of anyone who speaks English well enough to be understood. I can't cancel it, and it keeps eating up my money! I hate it, and think it should be abolished. I fear ebay now, because so many sellers insist on PayPal.
I got something and ordered it thru PayPal and turns out it was out of stock so PayPal send me a message saying that I got refund then I call my card I did not see any refund on my card.
Customers Beware! After writing the following statement, they are even refusing to post it! Such abuse! They don't give a damn about their customers. My advice avoid Paypal if at all possible! Because they are playing games, I have just reported Paypal to the Attorney General of CA's office because for three days they have blocked my attempts to close my Paypal account, and have them transfer my money back into my banking account. You too will get the run around on their Help-Chat line.
Miserable crooks. Can't get anyone on the line and nothing but a bot email. No way to leave a real message. Account closed without warrant leaving me stort $727 for apparently 180 days. SCREW PAYPAL.
Made a purchase online using Paypal, seller never answered my emails and never sent the package. Made a case through paypal, a few days later received a notification from paypal that seller provided a tracking number, which was fake. But they agreed with him, one day later after the case was solved, the seller shutdown the website, which confirmed what I was telling them, that this was a total scam. Tracking number never found through the supposedly used third party shipment Pitney Bowes website. Seller made a whole fake tracking number, dont ask me how that seems to be real for USPS, even delivered to my address, but the tracking number never existed on the 3rd party tracking system. Seems that this seller has somebody inside the USPS, or probably himself works there that allow him to make this kind of scams.
The slight convenience of not having to get your credit card is not worth PayPal's awful claims / dispute process. You're not going to get your money back if there's a problem and you use PayPal.
Paypal is the most incorrect society! Instead of being honest as Amazon, they have vendors of smoke - as Sophora and the money of millions of people they are managing, are not safety...I lost 118 and they answer that buying houses or yachts, they don't pay!!! A tablet is a house or a yacht!!!! BE CAREFUL THAT PAYING WITH THE CREDIT CARD IS SAFETY, WITH PAYPAL NOOO!!!! I have to receive the money back - 800 $, sent the confirmation by Paypal email but this money I don't receive after 3 weeks...they answer me with the theory of getting back the money...
i have never gotten a completely closed working case #. I have google accounts floating in space and money taken out of my google pay accoung. Facebook account that i had for years just sitting and can not get it back. Just not verry googly the last 3 months. Been with Verizon since 2006 on my own account. But been ith Verizon all together since 2003.
I can't say enough about how crooked and horrible this very powerful company is, what they get away with is beyond my comprehension. Just the worst of the worst.
Without a doubt, this is one of the worst websites in the entire world. It is so poorly designed that countless business people refuse to utilize it, to this very day.
It's hugely frustrating & virtually impossible to retrieve the money which people owe you. You go to a link called, "Transfer Money" and it is unbelievably difficult to use. What should be elegant to use, to get money owed to you, is instead a huge chore. Many industry analysts believe this is DELIBERATE by PayPal, to hold onto YOUR money as long as possible, so PayPal can make THE VERY MOST INTEREST on your delayed payments AS MUCH AS POSSIBLE.
PayPal = Unchecked Corporate Greed.
Representatives of PayPal are frequently just as baffled, and cannot assist because the PayPal website confuses them as much as it does consumers. It's a labyrinth, and totally INFURIATING to use as a website.
To make matters even worse, wait times are normally 30 45 minutes.
Yes, PayPal will call you back! Then you get to speak to one of their poorly-paid reps who so frequently do not speak understandable English.
PayPal makes millions yearly yet can't even pay its countless foreign employees a decent, living wage.
If you do happen to speak to a rep, good luck. They are rarely understandable, and also cannot seem to understand basic English. Even if you speak VERY slowly.
There's a reason so many countless thousands of people have enormous issues w/ PayPal. For one, its owners don't care EVEN A SINGLE WHIT that their PayPal website is a design-atrocity.
For two, they are not interested even in the slightest that navigating the site is, for many consumers just like me, a total nightmare. What a completely INORGANIC site, overly-fussy, and determined to make things as complicated and AS DIFFICULT as possible.
2211 north first St, San Jose, CA STOLE $340! PayPal claimed no error when I opened a dispute, case closed no other action, told to contact retailer to collect funds, turns out to be PayPal campus! Net Spend is a scam ruining PayPal's name.
Fraud company be aware... Never send any advance payment for a product through PayPal. If the seller doesn't ship your goods and you file a dispute PayPal will simply give him the money anyways.. it is a biggest scam ever. Instead they give you a run around to go to law enforcement to complain to???. Why should you have to go to the law enforcement???. They just don't want to give your money back. When seller fails to provide tracking information PayPal tells you to go to Law enforcement?? Why.. This is PayPal's responsibility to get proof of delivery but they refuse to do that???. how easy it then becomes for sellers to make money like this? One crook aids the other???.Pay Pal's credibility is Zero they are bunch of Crooks!!!!.....
Paypal is terrible. I open a dispute and they obviously don't read the evidence before they close it. I'm in a battle for $101. From a company in china that took my money and didn't send product. When I opened the dispute because it was 3 week I had gotten my order and now told them to cancel the sent anyways. Paypal is of no help. Phone call after phone call after hang up after hangup with PayPal!!!!
I recently made an account with PayPal for business purposes and within a few days of having it they permanently limited my account. It states that they have limited in my account Due to potential high-risk. Without warning I now have no access to my money and my customers Which used their company corporate card to pay me, now have freezes on their accounts as well. These customers of mine do not have paypal accounts. They are now having to question me why they can t use their company cards after using it with me. I just started with my business within the last week and a half ago (2/12/19 todays date) and This situation is making me AND my business look very bad. Because of paypal, i had lost that account which was people that works for the state of california. Thats not the way i need my things to be running. I ve turned in any documents that Paypal asked for and tried multiple times trying to contact them to help resolve any issues but are unwilling to consider anything. So now i m being impacted financially and credibility with current or future customers.
I am currently using something called gethuman which is trying to get a live rep for me while i wait... its already been more than an hour even though the wait times say 21 min. But like this will do me any justice.
Update: I had gotten my money after the 180 day hold. BECAUSE IT WAS OBVIOUSLY LEGIT. Yet paypal still has a permanent limitation on the account. I tried to close the account because it is no use to me anymore but says i cannot do this. WHY WONT YOU (paypal)JUST LET ME CLOSE MY ACCOUNT? You have my information for no reason at all. You dont want my business and i dont want yours
PAYPAL HAS TOOK $2346 FROM MY CHECKING ACCOUNT AND CONVENIENTLY WILL NOT ANSWER MESSAGES & 1 THAT DID SAID THEY FRONTED ME THE $ SO I OWE IT NO, TRANSACTION WAS PAID ON A CREDIT CARD LINKED TO ACCOUNT
NOW I HAVE NO MONEY DURING THIS TIME BECAUSR YOU WON'T ANSWER ALL SCREENSHOTS THERE TO PROVE IT How my bank even allowed it is beyond me, if I get a check for stimulus PayPal will take it
ONCE THEY REFUND & PAY ALL OVERDRAFT FEES I WILL NEVER USE SERVICE AGAIN
paypal makes attempting to reconcile financial claims extremely difficult especially through ebay (and they were one and the same) Their record keeping retentions are different and subject to exploitation (which I will not go into here ) to the detriment of the honest consumer. Most disconcertingly is they do not want to listen to the problem and make relavent contact almost impossible .Try calling them or finding a relavent email address. Their different policies to ebay regarding disputes are a black hole that they do not want to address (despite being the same company formerley) Any advantage that paypal offered is being rapidly negated. I have rarely posted and never been more disappointed in a public companies response mechanisms.hopefully this posting will provide an appropriate conduit for the relavent paypal staff contact me and reconcile the potential problems with ebay accounts and policies.
PayPal messes thier customers over and refuses to help after. They'll just shut you down the second they think that your a risk and wont actually explain yourself (they are polite thou, they'll let you send them an email, but then say no). They dont care about their customers. why should they? They dominate the market.
WARNING!! WORST EXPERIENCE EVER!!! PayPal doesn't deserve a single . The only reason they got that from me is b/c I had to pick one in order to post. PayPal customer service department is located in the Philippines and has not been able to resolve my issues regarding the transfer of eligible funds to my bank account. When requesting a supervisor I was placed on hold then hung up on. When calling the San Jose office my call was reverted back to the Philippines and the process repeated. This is a wear u down process which is designed for the purpose to hold on to funds for as long as they can. Western Union or Money Gram is much more convenient.
After 13yrs I am closing my paypal account. I am a small time buyer and mostly use it when I am stuck in bed (I am disabled) and cannot get my credit card. In the early days of paypal, they had wonderful, helpful, happy people working for them. Each time I had a problem or question, I was met with a helpful resolution. Seems, like I have a problem with each order now. When I call, it is always untrained people giving me unhelpful non-solutions. I then have to go to a supervisor and then another supervisor. I am met with rude, nasty and condescending remarks about how this is not paypals problem or fault and that will not do anything about it. My problems are 85% paypal,5% user and 10% seller. This frustration ends for me today and I have already closed my account for good. If you are a buyer, you really do not need paypal any longer, like in the early days of the internet.
Worse company to deal with as a consumer. Trouble tickets are put in to correct PayPal credit situations and NOTHING is done. This is one American company that does NOT care about its customers. PayPal has become to large and has lost the true idea of customer service.
PayPal is an evil company, wont stay with buyer. As a realtor, I paid $600 to a web for Ads postage for a year. I don t know this web before and front agent promised me a lot. 3 months are gone, nothing came to me. So I asked the remaining $450 back. Today PayPal noticed me service delivered, then denied my case. So my $600 is gone, for nothing, nothing, nothing. I really don t know how PayPal made this decision. How possible people paid $600 for nothing. Every words here are true. Sincerely.
PayPal let me explain what s going on: First: many people were victim of online fraud Then: we all filed a claim with PayPal about the fraud Then: PayPal denied claim stating item was delivered Then: I contact UPS and they state that item was delivered, but not to my address, to a different address to a different person. Then UPS tell me that PayPal should call them and they will confirm this. Then I google to check the online company who is creating this fraud, to find over a dozen websites noting this online company as fraud Then: I let PayPal know these facts and they DENY my claim, stating that the item was delivered, blatantly ignoring my facts of initial claim, so I posted a second claim with more supporting facts Next: the same result, but this time PayPal closed the case and said final decision Then I called my credit card and they did a full investigation of fraud online company to discover the truth behind my claim and they refunded my money. Then: I turned off all my bank accounts on PayPal, so they would not attempt to steal more money from me. Then: I posted all over Facebook and any blog I could find, the details of this transaction and how poor PayPal was to work with. I have been an active member of PayPal for over ten years. I thought it was a safe and secure way to pay.
Now, based on the facts that I have provided, and the facts that everyone else with the same issue is providing... let s look at the obvious: Conspiracy or reality... well perception IS reality.
So here is where you have to STOP using PayPal forever! Tell your friends to ban them, and tell them to tell their friends... as the reality is this :
PayPal sides with the online scam who are proven to be a scam by over a dozen reputable sites on google, then paypal completely disregard the facts linked to our claims, they cancel claims and side with the scam artists, then PayPal rejects the second claim and takes their time to do so as to exceed the 10 day limit (why is there a limit... oh yeah, to protect PayPal so they have a loophole to keep your money) Then when you try to call paypal back, to discuss this with a live agent , you get a voice mail that due to Covid 19, they are unable to answer. Or PayPal is using Covid 19 as a cover up to avoid calls so that the allotted time will pass and there is no recourse to get a refund. As I stated... perception is reality... now my perception is that PayPal is in cahoots with this fraud online company.... why else would they be so quick to ignore the facts and then ignore them multiple times in an effort to dismiss the facts. And I am not the only one reaching out to them with these problems. Why was my bank able to find out the facts in one day?
Perhaps PayPal created the scam website themselves knowing all these steps would be impossible to get our money back. Could be just a conspiracy or it could be reality. But the real fact is... PayPal is an accomplice to fraud and online theft, since they directly negated the facts. DO NOT USE PAYPAL. Forward to everyone! Including your local government, senators, mayors, lawyers and anyone who wants to help take a class action suit against PayPal. We have had enough, it is unjust and unforgivable.
PayPal does not care about fraud victims, cannot be trusted. Their bank partner, Synchrony is no better. They both just give run around and refusal to help. They do not deserve your business. Venmo is likely no better.
Funny to read all the negative reviews are disgruntled customers, who don't even know they're leaving their reviews in the wrong place! This campus is beautiful. Wish the on campus store was available to the public.
IVE TRIED CALLING PAYPAL SO MANY TIMES TO HELP WITH MY ACCOUNT AND ALL THEY DO IS EVERYTHING BUT HELP. CALL DROPS, EXCUSES, GIVING ME THE RUNAROUND. SAD WHEN A COMPANY THAT IS SUPPOSED TO HELP YOU MAKE MONEY ACTUALLY ALLOWS YOU TO LOOSE MONEY!!!!!!!~
Paypal is not helping resolve my balance issue that they created. I have called, but the representative said it was my problem and says I need to jump through hoops. There is no one to talk to and no email to send a message to escalate. Now they have sent my account to a collection agency. If you have a problem, don't expect an easy resolution, much less any resolution. They get an "F" for customer support and care. By the way, my account balance has nothing to do with a customer chargeback, and everything to do with their accounting department and customer service agent.
paypal will give you the run around they will blame other people for there problems , i lost over 3,000$ to paypal . i want my money back and i may do anything it takes to get it back ,
PayPal is something that should be banned. Irresponsible agents. They play with people lives as they don t care to anyone. I am sick and tired of sick people who should be more prepared to deal with real matter. Disgusting
Terrible customer service. Purchased an item online from a PayPal verified seller. Quickly suspected and confirmed the seller was a fraud from China. Contacted PayPal at least a dozen times to cancel the order within 24 hours of the purchase. PayPal made me navigate a ridiculous AI process and ultimately denied my claim and said I needed to go through my bank. I ve since learned others had the same experience with the seller and PayPal. Bye bye PayPal.
I bought phone from oneplus through paypal. Oneplus sent me wrong order. I opened claim. But paypal blocked my account. I talked to oneplus, unlike paypal they have customer service. They want to refund my money. But i cant contact paypal, they dont have customer service representative. They dont answer emails. Now my money stuck in the middle because paypal has worst cistomer service.
Junkiest customer services in USA They limited my account in last 40 days. They are asking repeatedly to upload documents that i did multiple. Again and again, each response by different employee from different countries !!! All like robot
WORST LEGAL SCAM EVER!!! Had an account for 8 years always in good standing. Made a transaction about 3 years ago that went bad..was duped on a mail order phone..paypal weeseled their way out of helping me to save themselves money. I pretty much wrote them off til now.. have a transaction and I can't use my card because it's tied to an existing paypal account. SO I CLOSED MY PAYPAL ACCOUNT. Well, since I won't give them money and let them corn hole me again, they blacklisted my email and card number so I have to get new of both before doing ANT further business with ANYONE OR ANY BUSINESS that does business with paypal. Horrible business ethics and tactics!! Looks like I'm not alone..majority says pay pal SUCKS AND IS NOT TO BE TRUSTED!!
Poor public communication ~! This is awful how can this company operate using the Convid-19 for an excuse is inexcusable these people only care about the all might $$$$$$$$$ tried the number associated with Corporate it's the same one that a computer generated voice answers . This connection ends up hanging up on the call so much for good or even fair customer service if there were no stars I would choose that one but in order to post you need to post a star so much for that!!!!!!!!!!!!!!
Contacted their customer service department 4 times on the same day. First time to confirm a number change. Followed their instructions and ended up locked out of my account. Was then told it will take 24 hours to update. Detrimental service to customer. Second time, called about account being locked and phone number change. Phone number was changed in 2 minutes. Answered questions about the past few years of my life. Was then told that it should be unlocked. No dice. Called a third time about being locked. Was told unfortunately i have to wait 48 hours to access my account. Great.... Oh but you can use paypal cash to make a withdrawal at walmart. End call go to walmart expecting to at least pull something out to pay my bills. Locked out of mobile app. Call again 4th time about mobile app. Sorry cant help you, your locked out for the next 48 hours on everything. Thanks paypal for wasting 12 hours of my day for the first employee screwing up.
Asked to provide a confirmation of Identity. Provided all items and taken care of. Going to add onto what has happened. It has been 48 hours. I was told that another one of my accounts is in the negative and needs to be resolved before I can access my funds. A whole whopping $4.58. Called into collections. Lady was nice enough to offer that the amount be credited into my account. I said that was nice but I would prefer to pay for it through my alternate account. Was denied it. $2k dollars in my other account and was denied. Was then told that it would be 2-3 days before it would be credited then another 5-7 days before my other account would be cleared. Asked since this was resolved, will my other account be available? Transfered to limitations. Spoke to a nice young lady who verified that everything was being proccessed and attempted to unlock my account. Told me it would take 1-2 hours. Accepted that answer. Waited 8 hours and checked to see that I'm still locked out. Now 7:30pm. Called back in to figure out why my account is still locked. Gentleman on the other side said that it was locked due to the funds still being in the negative balance on associated account.
Now tell me if I'm wrong. I will be happy for some criticism but I did press that I will pay for the negative balance myself and was told that this was unnecessary. Once again, your first employee made a decision on my behalf and locked me out of my account even further. I'm beginning to think that the company in question is just doing this to casual users of paypal to pull credit from their users. I am very upset and at this point I can not recommend the basic services that you render to anyone if your going to lock them out of their account and have them jump through 50 different hoops to access their fund. I would rather pay a bank $50 a month to hold my money securely than to deal with the chain of absolutely ridiculous customer service your company provides to it's customers.
This company has simply gone rogue. It is now possible for a merchant to deduct a charge which is different from that which was authorized by a card holder, and that which appears on one's paypal statement! I wouldn't have believed it if I had not experienced it firsthand. In addition, it is now possible for a merchant you paid through paypal to deduct money behind your back from your paypal account and for paypal to allow this. They, paypal and the offending merchant, can then refuse to refund the fraudulently charged money and nothing apparently can be done to correct the situation.The BBB are apparently in bed with them too, so going to them for any resolution, like I did, was a complete waste of time!. Seems like many US big business have gotten the green light since Trump was voted in to act with impunity and without accountability to their customers
Godawful. I am now on hold for 14 minutes for an issue that should have been resolved with one quick call. I am going to switch to Payoneer. PayPal sucks.
They are just holding $1350 in my account collecting interest on it, and nobody will help me. I have a 1 month old son and this money is for his baby items, and PayPal s customer service is 0 help. Don t bother trying to use paypal
After using account for 10 years, my account was suspended without any warning or reason given. All money is frozen for 6 months! We are a legimate business and provide tracking numbers for all shipments. Customer service is a joke! This is why we need cryptocurrencies!
You people are theives. I can t believe you haven t all been arrested and your company shut down. You put peoples money on hold, freeze accounts and most amazing of all you actually take money out of peoples accounts and hand out refunds like you re involved in the transaction. I am waiting for the day someone manages to get into your system and removes the money so you can know what it feels like. There was a time you were the only game in town but that time has passed. You are the most pathetic excuse for a payment service to every exist. I pray every night that your identities get stolen, your accounts frozen, your houses foreclosed on and that your kids get cancer. There s a special spot in hell reserved for your pathetic excuse of a company.
