
Nordstrom Reviews
If you've got the money to shop at a Nordstrom, th...
If you've got the money to shop at a Nordstrom, this is the one to shop at. Their flagship store, it's where it all started. High quality merchandise and customer service.
Lots of construction going on now makes for a bit ...
Lots of construction going on now makes for a bit hectic shopping scene.
The original rack. Lots of bargains - not many siz...
The original rack. Lots of bargains - not many sizes over women's 12 so the 4 stars. Love their shoe selection. Also a great place for accessories and unusual personal care products.
Parking is rough. Service and selection is great h...
Parking is rough. Service and selection is great however.
One of the smaller Racks I've been to. Good sale ...
One of the smaller Racks I've been to. Good sale items and selection. They could use more space. They had lots of clothes to sell. Good downtown location. Next to an actual Nordstrom.
I enjoy upscale feel of the store and often come h...
I enjoy upscale feel of the store and often come here for lunch. Customer service is somewhat hit or miss. Sometimes it's great and sometimes it's not so great. Most of the time when I shop and need help there is no one to help. Mens shoe selection feels more like it's targeted for males in mid 40s. I'd appreciate to see more elegant european design shoes.
Going downtown to shop at Nordstrom is always fun....
Going downtown to shop at Nordstrom is always fun. Not easy finding parking but once that is taken care of, you an spend the day shopping and having fun in the stores, restaurants, museums, aquarium, Pikes Place, or just running around the waterfront.
Nice coffee shop otherwise over priced. Not worth ...
Nice coffee shop otherwise over priced. Not worth it
Nice place but the construction around looks a bit...
Nice place but the construction around looks a bit clumsy
This is the flagship. Has a spa, restaurant, cafe...
This is the flagship. Has a spa, restaurant, cafe and bar. Easy access from the transit tunnel. Great service from Lori and Vera in Encore!
Love this Nordstroms, looks great after all the re...
Love this Nordstroms, looks great after all the rebovations!
We had an evening meal here and couldn't fault the...
We had an evening meal here and couldn't fault the food or the service in anyway. Highly recommended
Great place. Many good things to buy. Prices not r...
Great place. Many good things to buy. Prices not really convenient but good quality
The typical Nordstrom store, great service, great ...
The typical Nordstrom store, great service, great selection and easy to get around. Doesn't matter which employee you talk to, they can help or guide you to whatever it is you need. Their personal shoppers are on point, if you need something, they can help. You can grab a drink or some food at the cafe, or at the eBar or even at the restaurant, so many choices! This Nordstrom also has exclusive merchandise sold here because it's the flagship store.
This Nordstrom is way awesome. I appreciate the ki...
This Nordstrom is way awesome. I appreciate the kindness of staff in each department and how helpful everyone is. The personal shoppers are really good and knowledgeable on trends and provide candid advice on what looks good on you and what doesn't. The restaurant on the bottom floor has good food, but it is over priced, and the service in there is just average, a few steps above fast food. I'd eat elsewhere in the future. The Cuban gentleman who shines shoes, he is super cool and does an awesome job.
Nice staff, but the clothes are banal and expensiv...
Nice staff, but the clothes are banal and expensive. I don't understand the appeal of name brands and I don't know who you are trying to impress.
Needed to return a pair of shoes that i recieved a...
Needed to return a pair of shoes that i recieved as a gift all the way back on mother's day. They were so fast. I had a giftcard for the full price no questions asked within 60 seconds. Very nice shopping area with cafe and mini bar.
I like this nordstrom because it is not overwhelmi...
I like this nordstrom because it is not overwhelmingly huge
Flagship store with great selection and staff. Rem...
Flagship store with great selection and staff. Remodel made it less appealing IMHO.
The best shoe salon in town I'm their favorite cu...
The best shoe salon in town I'm their favorite customer their boots are amazing have at least at twenty pairs that are different lengths all from the Northgate and downtown stores.alsopumps evening shows sandals andslides.
They lose 1 Star because the prices are a little b...
They lose 1 Star because the prices are a little bit steep but I've got no real problem with them
Nice people. I wasn't dressed up that day and the...
Nice people. I wasn't dressed up that day and there was excellent service.
I get my LaMer products directly from this store e...
I get my LaMer products directly from this store even though my go to gal Daphne moved to a different store location.Ive always had a stellar experience from day one with any of the staff (and they happen to know me already on a first name basis) except for this specific staff at LaMer- short hair with glasses 60-70's age woman.Since Ive been stocking up on their products and didn't realize I have duplicates on certain items, I stopped by to exchange to a different items presenting my ID ,and also explained to her my Nordstrom card was in my bag when my car was broken into days before should she need additional identification. This specific staff automatically replied with a condescending tone "I don't think we can "credit" it back to your card" and " I have to type the barcode" while the male manager was across from the register listening. ONE, the purpose of my visit was to exchange and TWO even if I don't have my Nordstrom card, they can automatically link my name with the bar code in the products. Since her tone didn't ring well , I just asked her if she can do a gift card- which I happily spent it at their eastside location. Im assuming she'd be happy to oblige like a hyena if this involved commission.
Such helpful staff, and a great layout. Ideal plac...
Such helpful staff, and a great layout. Ideal place no doubt.
Amazing Nordstrom and great customer service! RIP ...
Amazing Nordstrom and great customer service! RIP Blake Nordstrom. We will all miss you. You re an amazing person.
My favorite department is Womens shoes. Great sel...
My favorite department is Womens shoes. Great selection and salespeople are knowledgeable, courteous and in some instances, they make shopping fun!
Super friendly. Great store with great customer se...
Super friendly. Great store with great customer service. The new remodel is nice. They are dog friendly and everyone loved my dog.
Wonderful merch.... Way overpriced.. went to Ban...
Wonderful merch.... Way overpriced.. went to Banana Republic..
I didn't find what I wanted, but the store is beau...
I didn't find what I wanted, but the store is beautiful and could be a terrific experience to visit for someone who can afford it
The staff is not very nicer and they are consisten...
The staff is not very nicer and they are consistently not very helpful even though they ask constantly if you need it.
Beware of inexperienced sales associates - one ope...
Beware of inexperienced sales associates - one opened a credit card in my name without my approval!
My girlfriend, her family and I went in to buy her mom a b-day present. The item she wanted ( a North Face jacket) was a part of the annual Anniversary Pre-Sale, whose items are only available for purchase to those that have a Nordstrom credit or debit card. I offered to sign up for a Nordstrom Debit card so that we could purchase an item.
First off - I made it VERY clear that I wanted a debit. The associate even said I did. She asked me the questions on the application one by one and then presented me with an approval form for me to sign. As I was scanning it I noticed that it said "credit card" in a few places. I looked up to ask the associate why it said that and she said "oh oops I accidentally signed you up for a credit card". I asked her to switch to debit to which she replied "I already submitted the application". !!!! EXCUSE ME!? I had not even given you the authorization to do so! I did not sign the approval form and you already took financial action in my name?!
This was not a slight blunder! At this point, the application had been sent to the Nordstrom bank and a hard credit check was conducted in my name. This affects my credit score negatively for upwards of two years, during which I am very likely to buy a car! I was fuurious and all that the customer service ppl offered to do was have me come back and see the store manager the following morning.
At this point I figured I would come back the next morning to deal with the credit card situation and just wanted to purchase the jacket so that my gf and her family wouldn't have to wait longer.
I asked if I may please purchase the jacket without having to re-sign up for the debit card, because of this terrible mistake that was just made. The sales associates said I couldn't. Seriously?! You just opened a credit line in my name without my consent! I could sue Nordstrom if I wanted to! They continued to claim that there was nothing they could do...
"Ok," I said "can I just buy the jacket at full price - I don't care about the $40 savings anymore". Their response? No you may not. Are you f-ing kidding me? You wouldn't let me buy an item at full price after what just happened?
Literally one of the most asinine things I've ever heard.
We left the store furious at the pure idiocy of the situation.
I came back the next morning to speak with the store manager, Todd Buntin. The guy comes out with the jacket in hand, cheesin. I figure that he'll offer me a deeper discount or something because of what happened the night before. Instead he just goes - "You will have to sign up for a debit or credit card to buy this jacket." I stood there, speechless.
Suffice it to say I will no longer shop at Nordstrom. Todd, I suggest you re-evaluate your store policies.
Downtown Seattle location is relatively easy to ge...
Downtown Seattle location is relatively easy to get in and out of. They let you cash out at any spot in the store with a employee if you are paying with card. I just needed to grab a tie. I went in. I got a cheap but nice tie and got out in less than 10 minutes.
NOTE: This review is specifically for Louis Vuitto...
NOTE: This review is specifically for Louis Vuitton boutique in he Nordstrom Seattle Flagship.
I LOVE that LV finally moved into the Nordstrom Flagship! The space is better, it's more convenient, and the service is the best of both worlds.
I stopped in randomly to see the new store - and was pleasantly surprised to big find a limited edition necklace AND a fabulous salesperson - Hikari.
Hikari was knowledgable and professional, but down to earth, friendly, and great to work with. I would definitely seek her out for future purchases.
The only downside was the speed of transactions. It was a little busy, but not so much that things should have been hat slow. Not a biggie, and once hey get staffing balanced and systems down I think he'll be back to heir A game. (Also, the security guy was a bit too interested I things - he could back off a little, be a bit more stoic, and blend in.)
Great customer service and a really tasty cafe on ...
Great customer service and a really tasty cafe on the 6th floor.
This place is big. Prices might be higher than Mac...
This place is big. Prices might be higher than Macy's or other stores but the customer service is so high it's worth the very slightly higher prices. The staff is great and knowledgeable and seem to be looking out for your best interest, not just trying to make the most money.
Customer for life
Thank you to Kelsey, Ann , Meghan and Liz in the w...
Thank you to Kelsey, Ann , Meghan and Liz in the wedding department. They all provided incredible customer service and alas the manager Kelsey directs a great crew. Really awesome
They have a bar so you can get a drink when you're...
They have a bar so you can get a drink when you're exhausted from engagement in capitalism!
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I've been shopping there for as long as I live in Seattle, which is almost 4 years.
The vast majority of my shopping experience is exciting and amazing, the service is great and I end up being so pleased with the results and the process, that I keep telling about that everyone. Like for example yesterday I was really helped by an amazing assistant in the shoes department and ended up buying a pair of trendy boots.
Once or twice over the years I had not so pleasant experience. But given the number of times I shop in the Nordstrom store 1, I'd say that 99,5% of time the service goes above and beyond my expectations.
Superb customer service and wide variety of design...
Superb customer service and wide variety of designer collection...
This is one of if not the best Nordstrom in the co...
This is one of if not the best Nordstrom in the country.
Ridiculously expensive and highly suspect "styles....
Ridiculously expensive and highly suspect "styles." Way too many hipster employees. Only redeeming value is that you can get your shoes shined expert for $2.50. Best value in all of Seattle (if you need shiny shoes).
Fantastic shopping experience in a relaxed atmosph...
Fantastic shopping experience in a relaxed atmosphere!
Meh, it's a department store nothing good stood ou...
Meh, it's a department store nothing good stood out. Employees didn't exactly know where anything was. I'd say it was because remodeling but employees didn't even know what was in their own section. But overall meh
great selection, and they take back merch without ...
great selection, and they take back merch without a second thought.
This is the flagship store, and it's a legend. We...
This is the flagship store, and it's a legend. Well worth a visit.
People go to shop, but not everyone knows that the...
People go to shop, but not everyone knows that the best and most reasonable shoe shines are available near the men's shoe departments in most Nordstrom locations. $2.50 shines, we always pay $5. Staff at the shoe shine stands are well trained and old school. They take their time and know what they're doing. Always courteous and professional. Highly recommend!
Talk to Patrick in the men's section, most friendl...
Talk to Patrick in the men's section, most friendly sales guy I've ever met.
Coming into town to help our son move for his firs...
Coming into town to help our son move for his first job out of college and we ventured into Nordstrom to purchase some clothing. After locating the men's dept. we quickly became a bit overwhelmed with all the different options. When Timothy Babb approached us to see if we needed any assistance, our son let him know what he was looking for and Tim quickly began helping. Thinking he might be pushing us to "more expensive" items, we couldn't be more wrong. He helped find the best fitting items for our son and was constantly providing better options and suggestions. We were blown away with all this profession help without being a pushy salesperson. Thank you for having such a great employee!
Super mall with lots of brands and especially a re...
Super mall with lots of brands and especially a restaurant at the top.
I love Nordstrom. Very trendy clothes and the sale...
I love Nordstrom. Very trendy clothes and the salespeople are very friendly but not super pushy about buying things.
This is my favorite place to shop. The store is al...
This is my favorite place to shop. The store is always adding new experiences (such as Pop-in shops) and the employees really go the extra mile to help people out. You've got to check out the beauty department to kind the hottest trends. I almost always pick up a new lipstick when I'm here. The plus size section on the 4th floor has a good variety. Some bonus tips: the women's bathroom on 4 has a mother's lounge and sitting area. You can get water at the Cafe (free in a cup with a lid).
I'll say this first, I'm a transwoman. Normally cl...
I'll say this first, I'm a transwoman. Normally clothing, lingerie and makeup shopping is extremely stressful for me however, this store turns it into an incredibly easy and even fun experience! Brenda in the Dior makeup area is fantastic and she approached as she would with any other woman. I really love this store!
Always great customer service with a smile! Even ...
Always great customer service with a smile! Even when it's busy someone will always ask if you need help. Beautiful store.
So many styles, of all genders, home department, e...
So many styles, of all genders, home department, etc. Very pricy
As a plus size shopper, I do feel let down by the ...
As a plus size shopper, I do feel let down by the amount and variety of clothing available in store to try on. That being said, the staff of Encore is helpful and very friendly. I did manage to find a couple of dresses for holiday parties, but feel as if I will end up ordering online for every day staples from the brand that I know fits me well, City Chic, since they don't carry that much in store.
I like Nordstrom in general but this downtown loca...
I like Nordstrom in general but this downtown location is terrible. Staff has not been that helpful on multiple locations and selection is generally poor compared to other Norstrom locations. Their shoe staff is good though
