Newroads Inc Reviews

Heidi Golden and Iris Amaya-Lopez made this the best and easiest car buying experience my wife and I ever experienced. They were professional, courteous, and guided us step by step throughout the process up until delivery and signing of documents. I highly recommend New Roads Auto Loans (Heidi and Iris), too anyone looking to purchase a vehicle. You immediately know they care about you as a person and not just someone looking to purchase a vehicle. It is people like Heidi and Iris that in my opinion makes New Roads Auto Loans, the place to get vehicle financing. They take the hassle out and make car purchasing fun without the wait. We were in and out the dealership in less than 1 hour. Thank you Heidi and Iris, my next purchase I pray you guys are still there for we will definitely ask for you by name.

David and Delonda

The service is great they really do help you get Into a good car and not they go above and beyond do give them time to do everything it does take time

I am so excited! I finally got a new car. New Roads Auto Loans is the best. The process was easy and they worked with me even though I had a bankruptcy.
They stayed with me the whole way and even negotiated a better price for my car.
Thanks NewRoadsAutoLoans.

I am so very happy i worked with Heidi, Martha, and others at newroadsautoloans. They were very professional in helping us obtain a brand new automobile. When 14 other finance companies
refused to finance our car, newroadsautoloans said yes. The whole process took a couple of days but went through with ease. I would recommend them to anyone with challenged credit who wants to buy a automobile. Thank you all at CPS for making my new car purchase a simple transaction...

Absolutely Amazing staff made my approval and purchase as seemless as possible! Heidi got me my approval within minutes of applying. Lori worked with me every step of the way through purchase & worked with the dealership all while I was at work. She made sure my needs were met as well as the companies qualifications. I showed up to the dealership after work, test drove, signed papers and drove off the lot all in an hour thanks to her hard work! Jeremy and staff helped me finalize the process, finish paperwork, and fund my loan just as easy! Absolutely blown away by these real life people that understand your situation and go above and beyond to provide the best service possible! Thank you all so much! Keep up the amazing work!!

I'm very happy with how the whole loan experience went. Lori and Martha did a great job with taking care of me throughout the loan process and everything was done in a very efficient and quick manner. They both were very friendly and easy to talk too. I thank you very much for making this SUV buying experience a very easy, low stress, and enjoyable experience!

Heidi was nice and Martha was very nice and also went above and beyond to make sure everything went through and was correct.

I wouldn t recommend this company to ANYONE! Stay away. I had multiple dealers telling me to not go through them and it they were right. I was treated poorly by Jenny B. Claiming she was a supervisor then the manager and then a loan agent. Her attitude towards me and the dealer was below professional. She talk to us like we were some kind of ignorant people. Saying she makes money out of the deals she closes and practically doesn t care if we walked away from her approval because she had more customers to assist. I know I have poor credit however That s not the way you treat a customer. She not only made her self look bad but her company. Going 3 days straight to over 5 dealers that when I mention her name and the company they said they don t deal with her because she is unprofessional. I understand that she has to make money and you need strong attitude to deal with dealers but I was not the dealer and every correction I was there to assist. This woman needs to be trained to deal with customers. Please stay away from NEW ROADS AUTO LOANS where clearly it s just a joke. It s not professional to claim your the supervisor, manager and come to find out that she wasn t. I ended getting my car and the loan through another subprime lender.

I don't want to give them that, they advertise they help everyone but they don't. That every gets approved,bad credit ,people in bankruptcy and low credit scores. They BS around and run my credit just to put a hard inquiry on it to not help. Not what they say! Don't waste ur time

Quick, fast and easy.
I first went to the dealership and they got me approve through New Road Auto Loan. The dealership didn t have the vehicle I want. I contacted New Roads Auto Loan and explain to them that the dealership wasn t willing to trade for the car I wanted. Heidi G. Explain that I would need to apply for a direct loan this time. I did that, turn in all the documents they needed within the hr, Heidi inform me that I was approve. She explain to me the steps to take next When I found the car I wanted. When I did, I provided the documents they need for the selling dealership, Heidi contacted them and funds were sent. The entire process was smooth. It was better than my previous experiences of going through the dealership. Definitely will be doing business again with New Roads Loan. Thank You to everyone from there and most of all thank You Heidi G.

I was pre approved gave all my personal information to be verified only to be left in the dark no call back text email waited patiently only to call them for my stauts to see if they needed and more information just for them to say my approval was declined could not tell me why I assume it's a third party thing. But over all don't tell me I'm pre approved then not contact me to let me know I wasn't. Over all lake of communication.

I am very thankful to have New Roads Auto Loans finance my car loan. Lynn was extremely helpful, even assisted in the evening and on the weekend. I greatly appreciate the great customer service and it truly felt like you cared. The process took about a week and a half from applying to picking up my car. They do require references they will call and verify also will verify your address and employment/income before final approval. Lynn helped with working with dealership, I picked the car I wanted and she basically took care of the rest. They overnight the check to dealership so you might not be able to take home your car same day. I was able to get a Certified Pre-Owned 2017 Toyota Corolla with $0 down, better than ANYWHERE I could have gotten and with my credit score it was very comparable to rates I would have had with a down payment. Thank you New Roads Auto Loans!

Wanda Smith is a great agent! She was helpful and very much on top of her responsibilities as well as getting the dealership to be proactive as well.

Although I was not able to complete what I had been looking into I had a wonderful experience with Heidi Golden. She was extremely helpful and informative. She took time to check in with me and make calls needed and offered advice and anything else she could possibly help me with. For customer support alone she was amazing.

I worked with Jeremy Burrus through my loan process and he was very kind and knowledgeable. He helped me to choose the perfect vehicle and I am a very satisfied with him, the company and my new Mazda as well. Thank you!

It s like Mrs.Jessica Venezuela knew me my whole life.Thats how much she reached out to me everyday to make sure me and my get the suv we needed badly.SHE WILL BE MY AGENT FOR LIFE!!!!!!!!!

First can I start by saying I have the worst credit of all times! But New Road Loans didn t just look at me like a number like all banks do. They reached out to me personally and walked me through the entire process! There was not one day that passed that I didn t hear from Natalie. She called and updated me on every single detail possible! I could not ask for a better team to assist me with car financing!!! I will NEVER buy a car anywhere else after the amazing experience I ve had with New Roads Auto Loans. Thanks Natalie!!

Lori and Martha did an amazing job! They went above and beyond! The level of communication and concern were top notch. I'd recommend New Roads to anyone.

Stephanie and Martha were super awesome. Like financial Angels! Easy to work with and very professional! I would highly recommend them to anyone.

Truly recommend new roads auto loans to everyone .. hassle free , best customer service, my loan agent Lynn really looked out for my best interest . I love my new GMC

After being turned down a couple of times, I was very pleased to give New Roads Auto Loans my last try. And couldn't be more happy than getting the approval I needed! Thank you New Road Auto Loans to get in the vehicle I wanted! Thank you Heidi for your awesome help! You made it happen!

Was approved so I was told sent all paperwork In that they requested and then said denied nothing had changed in paperwork verses application .. no explantion makes no since.

Don t take the hit on your credit applying they lie

I worked with Heidi Golden on getting approved and she mad the whole process extremely easy and simple. Would highly recommend her and this company on getting car loans done quick and easy.

It was an extremely easy and painless experience. Lynn Witter was amazing at keeping me informed and answering any questions I had. I would recommend this company to anyone!

I got great help from Victoria Hall she was great help and she find me a great 2013 Chevrolet Volt. She gave me great hope when I was about to give up. Thank you so much!!!

Very pleased with New Roads! Fast and easy approval response! Thank you Heidi Golden and Elsie for your assistance! Hands down would recommend them!

New Roads Auto Loans gave me exceptional-top rated service when I applied for an auto loan. I received a pre-approval in minutes. A short time after my pre-approval, my assigned loan officer (Jenny Barandas) immediately called me and worked relentlessly to get me approved for my dream car at an exceptional interest rate. Jenny also worked to increase the amount loaned to me. At the conclusion of my car purchase, my interest rate was ten points lower than what the other financial institutions offered, and $150 less off the monthly note. Did I also mention I didn t have to put any money down, and my bankruptcy was discharged only a week before my loan approval. New Roads worked an auto loan miracle on my behalf and I am so grateful for them. I highly recommend New Roads Auto Loans!

Waste of time all this verifications you would have thought they were financing a 50,000 car too much hassle for 10,000

Lisa Aragon and Iris Lopez are awesome . It took not even a full week for me to apply , get approved , verified and in my new car . They were very responsive and had answers to all my questions . They made this process so easy ! Thank you ladies so much . I m loving my new Dodge Challenger . They are awesome sauce

AMAZING JOB!!! Heidi Golden and Martha Ortiz was very very helpful. Thank you and God Bless.

Honestly the process was so easy, I thought it was a scam. I m in an active chapter 7 waiting for the discharge. I was able to get the car I wanted at a very good interest rate considering the bankruptcy. Wanda and Martha gave me world class service.

hello my review is on Heidi Golden and Melody Burch, i called heidi and from the moment we talked i felt very comfortable, relaxed and valued, melody sent emails quickly and responded back quickly , heidi was even going on vacation and took the time to make my deal before she even left, that is dedication to the 10th power,. both ladies made this process easy , quickly and gave me everything i ever wanted in a vehicle and yes with bad credit , i say these ladies are awesome

Believe the 5 star REVIEWS Believe that this company is beyond AMAZING! SO FAR SO GOOD I CANNOT COMPLAIN. I seen the Ad via a credit monitoring website as a recommendation for me to apply for a auto loan I was almost certain because of a previous charge-off for a brand new car I would not get approve. But I read the reviews , and google the company history and hope to get Ms. Lynn (and I did) Oh and I also checked the BBB website, and took a chance...and I'll take that chance any day again MS. LYNN WITTER is so sweet and kind, and helped me understand how this process works at the beginning of the loan being approved, unfortunately she went on vacation before I could find my car but she made a promise that was kept to make sure I was in the very best hands, I got nervous at first because I started everything with her, but when I tell you MS. PAMELA MACIS was like my bestfriend through this process she literally was, so genuine, kind, helpful, and answer every question, returned every email, every missed calls, she even asked what my mom thought about the cars, and even when it got a little frustrating with not finding the right car, or the numbers were off, Ms.Pam assured me she HAVE MY BACK and we will get this done....and she did! Ms. Lynn and Ms. Pam deserve bonuses, vacations, raises and more because this type of customer service is what makes any customer recommend other people. These LADIES are beyond AWESOME ! I have been in my new car for less than 2 weeks now, and love it, its and I cannot THANK New Road Auto Loans and Ms.Pamela and Ms.Lynn enough, If I every come out to your state lunch is on ME!!

This was the best car buying experience. It only took about 1 week from the date I submitted my application, up until I was able to drive my car off the lot. The interest rate is what I expected. It was so hard to get a car loan with a recent bankruptcy, but New Roads Auto Loans was able to do it for me. I was able to get the car that I really wanted. Thank you Jessica for being so patient with me and being so helpful through this entire car buying experience.

Lynn was awesome. She stuck with me from the beginning to the end. I did not have to put any money down at all. She went above and beyond and I would recommend her to anyone. Great place to start if you are looking for a new beginning.

I had Wanda and Martha helping me through my car buying process. The approval process was simple and quick. I was approved over the phone in 5 mins with Wanda and I submitted all required documents very quickly. And was officially approved about 4 days later. Martha was less involved but when she was she was super helpful and very responsive. It took me about a month to find my vehicle but it was due to my own pickiness but once I found the vehicle I wanted I test drive it and 4 days later I returned to the dealership and drove off the lot with my new 2019 vehicle. I recommend New road loans especially working with Wanda she felt like a friend and was determined to get me in a vehicle. Thanks New road loans!

Lynn witter went above and beyond to make sure I got the truck I wanted..... can t say thank you enough for all they have done for me !!!!!

What a wonderful company!!! It took approximately 10 days from completing my car loan to driving off the car lot with my new car. Marisa Benjamin was simply awesome! She was always there to answer questions and help guide me in the right direction. She made a difficult process so very simple. I would recommend New Roads Auto Loans to anyone trying to secure an car loan who has any type of credit issues.

This company is full of bull I get approve send in all my documents I had problems with one document with my address on I sent in maybe 10 documents then they tell me everything was ok I get a email maybe an hour ago saying I was denied my income wasn t verify how can you denie someone when you didn t even call my job to be verified I feel like they are waste of time and just play with people emotions they ones who saying they got their car are the ones that work for them because it s to many reviews with the same issue do fool with these people o wait I called to see what was going on I keep getting sent voice mail stay away from these liars you will be disappointed

1st of all I would like to thank Wanda and Martha for there professional and excellent demeanor, but to be more serious they are so very sweet and nice, best individuals I ve ever worked with online and through phone, super easy, fast and overall 10/10, yes of course the company has rules and regulations you must follow when buying the vehicle, but they re standard rules when buying a good reliable car anyways, if your thinking of using new road auto loans and have the pleasure of being helped by Wanda and Martha, you are in very good hands.

This place doesn t know what they are doing. My son provided the information they wanted and went and got a vehicle. Two weeks later they decided they didn t want to fund the loan and the vehicle needed to be returned. Not worth the time.

I was more than pleasantly pleased with the service that I received. Spencer Halloway and Martha Valencia went above and beyond to make this the easiest and most convenient process ever!!!! It's not often than an employee goes the extra mile for a potential customer, and this to definitely did!!! I will be calling them for any future services needed and suggest you do as well!!

Very impersonal company. Got approved for the car I wanted, and moved forward with verification through new roads. Once everything was submitted along with pay stubs. They emailed me and said they denied the loan because I have a generic paystub. I also sent over my bank account info to show the direct deposit from my employer. This was after being told multiple times by their office that everything was good to go and they would be in contact with the dealer to send them the check for the vehicle. When I was denied, they didn't even give the common courtesy to call me. They sent me a email that was more or less a "hey that sucks, sorry" and then refused to respond back or answer my calls to explain the situation.
I would not recommend new roads for anybody trying to finance a vehicle. The vehicle I was purchasing was out of state, so after being told multiple times everything was good to go I purchased a plane ticket.
Only to be told right before they closed for the day that they changed their minds and would not move forward with the loan.
I sent the paystubs, along with my employee portfolio at 10am in the morning and they waited until 6pm to say they would not except my paystub and deny the loan.

Wanda and Martha were amazing through the whole process! Thank you both!

Don't believe the hype!!!!! Didnt even want to give 1 star.

Jenny, Lisa, and the entire staff was so helpful!!!!! The process takes awhile so patience is required. They are absolutely there to help you! I went through a tough divorce and my credit was shot. They assisted me in getting a car after being without one for 7 months. I highly recommend New Roads for does who need a beautiful and reliable car. Thanks you Jenny for an early birthday present!!!! Peace and blessings!!!!

Heidi & Lisa were amazing! On a day that their system was down, they still made sure my paperwork was processed & worked directly with the dealership.

I found a car on Saturday & in just a few days I was driving it!

Thank you Lisa & Heidi & New Roads!

Lori Heaton is a wonderful joy to work with! She was attentive and diligent in getting me into the car I wanted. An absolute angel and beautiful spirit. No stress no hassle process. Thank you Lori!

They were very nice and did the job as fast as they could.

My experience with this company has been nothing short of excellence. I was nervous at first about the process but my team of experts Stephanie and Martha did an excellent job of assisting me with my purchase of a car of my dreams. They are changing of the lives of the people each day. I commend them for all their hard work and excellent customer service. Thank so much Stephanie and Martha you are the best!!!

Victoria my loan agent with the help of Jennifer were amazing to work with they made my whole experience as painless as possible! And even with my situation they were able to get me 0 down.

First I wanna thank Lynn Witter for being patient and diligent in helping me secure my loan. She was not only a good loan agent, she became a very good friend. I will always remember how kind and understanding she was through the process. Honestly, I dont think I would gotten my car without her. She was great, I recommend New Roads Auto Loans to all who are looking to purchase a new car. Most of all I recommend Lynn she will become your new bestie. Thanks Lynn and God's Blessings.

New Roads Auto Loans, gets a five star rating. My car experience with New Roads Auto Loans was amazing. The entire staff that I came in contact with was great. Lynn Reese, I want to thank you for your work and dedication. My process was not long at all once I was approved with New Roads Auto Loans. Lynn Reese, with her dedication and support stayed with me until the deal was final. Lynn, made car buying auto purchasing easy she did ever thing and made she it was the right car for me. I got a 2017 Hyundai Elantra Sedan with very low miles, fully loaded a beautiful color and the best warranty. Anyone who need help with auto buying please look up Lynn Reese, at New Roads Auto Loans she will do her best for you. Thank you so much Lynn Reese, for all you done for me I do appreciate you very much.

I received a car loan from New Loans and was very pleased with the service and application process. Loan officer Natalie V. was excellent to work with and provide all the details and information to process the loan in an efficient and friendly way. Would recommend New Roads. Judson

Lynn Witter is the best of the best! she worked with us from start to finish! she went out of her way at every turn! she was great and she was even able to help us to et the car that we wanted and she was even able to get them to work the price down> New roads is the only way to go! and please ask for Lynn you will be completely satisfied! Again we thank you you have made us so Happy.

Hi my name is doshia and I had a great experience with new roads auto loans my agent Jeremy Burrus was great he helped me to get the I car wanted. It took me a long time but Jeremy was very patient. I would like to thank jeremy and the staff at new roads auto. Great job.

I m major late with this review got my car a month Very great company to Work with when you don t have the best credit and want a second chance Jenny was my loan officer she definitely looked out for me the major hold up was the dealership working out the paperwork but thanks Jenny Girl

My experience was awesome i am in a active bankruptcy never thought anyone would help me get another vehicle as soon as new roads wanda was excellent with helping me find the car i wanted not just any old car I know i probably was being picky but she was always there to help and my car payment is very affordable thanks again new roads auto loan.

My experience with New Roads Auto Loans was incredible. With this being my first time buying a vehicle on my own without having a co-signer, Heidi my agent, did an amazing job. I would recommend anyone with not so good credit, let New Roads Auto Loans assist you , with your next auto buy. It was a easy and fast process.

Victoria and Martha were both super helpful and patient with me. They answered all questions in a timely manner and ensured we weren't going to put ourselves in a bind, if your looking for a lender thats going to look out for you while helping build your credit this is the company to go with.

Lynn Reese helped me get into a practically brand new car. She walked with me every step of the way. This was a new experience for me and it was an excellent choice. It took about a week for me to get into this car and I am loving it. Thank you Lynn for taking the time to explain the process and never letting me walk alone.

Thank you so much New Roads! Elsie and Spencer were such a huge help! I thought I would never get a car but Spencer was very adamant about getting me the best deal for the dollar and so very very patient with me. Process took about a month to find the perfect car for the perfect rate and even after a hiccup with the dealership, I am here now about to pick up my car! They really work with every situation and are just saints, overall! Monthly payment isn't bad at all and I can't say thank you enough to all of y'all!

This was the best car-buying experience I have ever had! After the application and phone interview, I didn't have to lift a finger. Pam M. coordinated everything for me (even after hours to make sure I was happy), so all I had to do was go to the dealership and test drive the vehicle. Coming out of a Chapter 7 bankruptcy, I didn't think I would ever be able to purchase a brand new vehicle off the lot. Thank you Pam M., Iris A-L, and New Roads!

This was the easiest car buying experience I have ever had. We worked with Lynn Witter and she was absolutely amazing the entire time, very sweet lady. The whole process took less than a week, from getting approved, to going to the dealership to pick up our car. We would highly recommend the company!

Thank you so much for working with me and understanding I have MS. This company is great and walked me through all the step. They are top notch.

Great company! Great customer service! Everything went just the way they said it would.

Buying a car after Bankruptcy you would think its impossible. Guess again with New Roads Auto Loans it was a stress release knowing my situation and offering a solution within a budget and having a guideline to follow with amount approved for and miles allowed it made it easy to narrow it down and with the list of car sellers and a wide range of vehicles to choose from , amazing I would of gave up driving all over the place. Thanks to New Roads they where quick friendly and understanding , I will definitely share with friends and let them know they can have a New Road loan too. Thanks Wanda, stevie and all staff who helped...George.

They e mail me and say I'm approved and then I get email later in the day said not approved. I call and they said they couldn't verify income. I call and they said they called my employer and my boss checked phone records and nobody called. Bunch of liers. Terrible company

This was the easiest, most amazing company to work with! Jenny Barandas and Lisa Patterson were very informative and explained everything through the whole process. Jenny worked directly with the car lot and was able to get me what I wanted. They made me feel valued and I never felt like I was being taken advantage of. Just a really comfortable experience. Thank you ladies.

I had the most pleasant experience with New Roads Auto Loans, especially Lynn Witter and Pam Macias. Lynn was the consummate professional who helped me through the process and took care of me like I was the most important person in the world. Lynn made sure I got an extension on my approval since I did not receive my Chapter 13 Authorization letter. Even though she went on vacation prior to me finding the perfect vehicle, she made provisions to have Pam work with me and it was seamless. Pam took care of me as well and made me feel like family and worked with me ensuring I was taken care of while Lynn was on vacation. This was a very enjoyable experience and each of them come highly recommended. I love you guys, keep up the great work.

If I could give 10 stars I would!!! Lynn was my loan agent and was AMAZING. She made the process of purchasing a new vehicle so easy and seamless. This was the absolute easiest experience I have ever had. Lynn looked out for me to make sure I was getting a good car and that was worth the investment. I was treated like a person and not just a sale. I can assure you the next time I need a new car or know someone who does, I will make sure they use New Roads and Lynn. There is no reason to look any further New Roads will be there every step of the way.
Thank you Lynn

I had a very positive experience with new road auto loans and working with Lisa Aragon. She always answered my calls and emails. Even when i contacted her a million times. She offered great insight and helped me every step of the way. I dread buying cars and she made the process not only better but enjoyable. Anyone who gets her to help with their loan process would be highly satisfied. She was always helpful, always cheerful, and made me feel like i was her only client even though i knew she had more. This was a great buying experience. My apr was high but that has nothing to do with her, she told me about the ways to lower the apr by 5 points and also i have filed bankruptcy so I expected it to be high. But it all worked out for me because i had no money for a downpayment and now i am driving a car i love and she did nothing but make that process the best ever. i would highly recommend new road auto loans to anyone looking for a vehicle. I would recommend Lisa A. for her outstanding customer service and attention to you as the customer. She made car buying a great experience. i would give her 10 stars but they only have 5. Thanks Lisa A. from Margaret L.

The customer service at New Roads Auto Loans is exceptional. I worked with Natalie V. and she was great. She made me feel like I was important to her and I was her number 1 priority. If all of the reps are as caring and available as Natalie, than New Roads Auto Loans has given customer service a new definition.

Lynn went above and beyond to get me the vehicle I wanted. I didn't just settle for what was easiest I had an exact model in mind and I got it. I've been so happy with it honestly. Once my application was in Lynn contacted me everyday until I came around and I had never thought I would've been able to get a car with no money down. It saved my situation because I needed a car badly. A tad bit of advice; aim for cars at bigger dealerships to typically cross out the hassle because the cars do have to fit a standard and sometimes it can be hard to find things in your price range but patience pays off. I've been loving my new vehicle and really appreciate New Roads for making it happen.

Heidi Golden and her associate Lisa were FANTASTIC the whole way through. I can't even express how quick and easy they made the whole buying process. Thank you both!

I would never advise ANYONE to go here again. I went through the entire process that took 2 weeks!!! Was thrilled to go pick out a brand new car, to be told 2 weeks later that I had to return the car. The dealership called me and told me not this company. I called them and they said I was not approved after all and had to return my vehicle. All because my income verification was not to their standards. The owner of the company, the accountant company, our business bank ALL AGREED that my income was verifiable and they would be happy to speak to them. But no, once denied you are done per Brandon. Christian didn't even tell me anything but that I was good and to not worry. SCREW THIS COMPANY NEVER GO TO THEM. I bought a car, sold my old one, have to return my new car so now I am left with NO CAR. I can't get to work, can't provide for my kids and family. This company is disgusting.

The whole experience of car shopping was very professional, Heidi Golden was awesome she made sure I was treated right and she checked each car that I chose to make sure that I got the perfect vehicle, I was also refunded a few hundred bucks by dealer, I would recommend this company to anyone who is starting fresh and rebuilding their credit, all I can say is thanks Heidi Golden for your undying devotion to giving great customer service.....

I was approved for an auto loan with a couple of finance companies but New Roads Auto Loans provided me the best rate. Their application process was very simple, straight forward and most importantly, clear and transparent. Not only that, their customer service was top notch. Lori H. from New Roads was absolutely the best to work with. Always friendly and accommodating. Very knowledgeable and went the extra mile to ensure that I got the car I wanted. Even when there was a bit of an issue with the dealership, she was there for me every step of the way and helped me overcome the obstacle that was in my way. I couldn t be any happier with the way Lori H. and the staff at New Roads treated me and I would recommend anyone looking to get financed for a car, to apply at New Roads Auto Loans.

Great staff to work with, especially Pamela Macias and Iris Amaya-Lopez. I was able to get the vehicle I truly wanted and love!!! Pam was a big help from start to finish!

I had a great experience working with New Roads Auto Loans. They made a task I wasn t looking forward to at all seem relatively easy and put me the buyer in charge instead of feeling highly pressured at a vehicle dealership. My loan agent Heidi was easy to work with and very knowledgeable and Elsie closed things up very quickly. Thanks again.

I worked with Lynn and she was great! Overall very responsive and easy to work with. Would recommend them to a friend.

If I could leave less than one star I would. Very unprofessional business, I was first told I am qualified with no money down. Then receive an email denying me credit and oh wait it gets better. At least once a day I now receive phone calls about other people applying for cars with their name and information. If I was a crook I could do some real damage. I tried to call to inform what was going on and was on hold too long finally gave up. I would recommend anyone to stay away. You do not know where your information is going.

Wand and Martha were great ! They were able to get me into a 2013 Nissan Juke, and my payments were way lower than I thought!

Heidi and Martha where great to work with and very helpful! Every time I called they answered or called me right back!

Jenny was an amazing help!!! I recommend them completely

My family and I are extremely happy with our vehicle that was made possible by New Roads. They were easy, quick, and efficient. Best part was their customer service that was fantastic thanks to our agent Iris. She was kind, prompt, and courteous. I would highly recommend working with her and New Roads. Thank you guys!!

My experience dealing with New Roads Auto Loans was exceptional. My loan officer Lynn, to funding and customer support was top notch help. I was treated like a person not a bank number and every one was really nice and easy to deal with. New Roads Auto Loans worked with my situation, talked with the dealership and understood me and took into account everything I explained to them. I recommend New Roads Auto Loans for anyone needing a new car loan hassle free with great people to work with. Thank you New Roads Auto Loans and all your staff, I appreciate all your hard work and dedication into my auto loan.

Best Experience ever I was really stressing on how I was gonna get a car with bad credit, and new road loans made my dream come true. Lisa and Stevie worked very hard to get me in my new 2017 Toyota Corolla. I can t thank them Enough. The whole team was Awesome. Highly recommend this company.

Huge thanks to Victoria Hill and the rest of the crew at New Roads Auto Loans! I was kind of a pain in the butt because I wanted a very specific car for my next vehicle. I already had a "good cheap car" and was looking to upgrade into a "wow that's a nice car". The car I wanted was barely within my budget and Victoria fought tooth and nail to get me into this ride. It was the perfect car, 2012 Subaru WRX STI, 1 owner with a low 46k miles and a squeaky clean carfax from a local dealer. Couldn't be happier! Thanks New Roads for getting me into the car and loan I wanted when nobody else would!

I worked with Lynn. She is so amazing. She helped me through the entire process and she went to bat for me against the snake used car salesman. I would recommend New Roads to anyone who asks me.

I recently received my second car loan through New Roads Auto Loans. I decided to purchase my leased vehicle around a year ago while in an active Chapter 13 bankruptcy. The process of finding a lender that knew what was required and how to handle a new loan with a person in Chapter 13 proved difficult right away, most either not understanding the differences between Chapter 7 and 13, or just knew it required extra work so they didn't offer loans to those in an open bankruptcy. I was so relieved to find this company because they immediately knew what was required and what paperwork would be needed. My first loan agent a year ago was Jeremy Burrus and he did an excellent job. Unfortunately, last month I was rear ended by another driver and totaled my vehicle. I called New Roads and they were quick to help me get the process started on purchasing another vehicle. This time I worked with Jenny Barandas and she went above and beyond helping me get into the car I wanted. I picked up my new vehicle yesterday and couldn't be happier. I feared initially when filing bankruptcy knowing that I would have to make a car purchase (1st car's lease was set to term while bankruptcy was still open) was that any company willing to work with me would treat me poorly due to bankruptcy and/or try to rip me off by ridiculous charges/interest rates. Throughout the whole process, my biggest surprise was that New Roads Auto Loans gave me competitive rates on both loans and never treated me like anything less than a customer. I absolutely recommend this company to anyone in a similar situation to me.

Excited about getting the approval and excited about the call, but I was not excited about the nasty attitude of the person I spoke with.. they literally expected me to just provide my information without even clarifying my terms. I told them I was given an approval and amount and asked how they came up with the information... .. like how would they know my max loan term and payment without any term or rates... sounded sketchy and I be damned if I do business with people that are nasty... I literally walked in the hallway at my job to take this call all to be annoyed at his ways... he needs to fired.. clearly they don't monitor the calls

Overall I am giving New Road Auto Loans a 5 star. The application process is simple and follow up is great. From application to leaving with new car was about a week. Victoria Hill and the others were great to deal with. Had one small hiccup and Victoria took care of me, so overall I have nothing but good things to say!

With my credit score not being the best and also not having established a good credit history I really didn t think it was possible to finance a car with no money down, but with the help of new roads auto loans and Lynn their agent I did just that ! It was a process to say the least but once I was approved I was able to find the right car that fits me. I recommend them to anyone who is struggling with credit/don t have a long history of credit and are looking to start buildind it by finnacing a car!

They were awesome! Heidi Golden and Elsie Gonzales were both so incredibly helpful and were there every step of the way. They responded quickly and their communication throughout the process kept me informed and educated about what was happening. Could not ask for a better experience. Thank you!

My sales person Victoria Hill was EXTREMELY attentive to all of my random emails. She looked up the vehicles I was interested in and replied quickly. I am in Iowa and have no idea where Victoria is located but there were no issues with time zones or anything.

I spent about two weeks looking for a vehicle at my own pace and then maybe four days with Victoria's help before I purchased a vehicle.

I was suspicious of using a company that wasn't my local bank but after seeing reviews from other people I applied and was approved to start shopping within hours.

My interest rate ended up being 16.5% but for having filed bankruptcy and having the option to refinance down the road I feel very confident and happy about my purchase with New Roads.

Lynn Witter is amazing. My credit is less than great and i was approved and in the car of my dreams in about 4 days (not counting the weekend). I HIGHLY recommend New Roads Auto Loans to anyone with less than perfect credit.Everyone I spoke with was respectable and very polite. I also recommended some friends with less than perfect credit... Thank u very much to all involved in my my car buying experience.

The representatives are very nice and go out of their way to help you.They got me financed for a very nice car and a very good payment plan.I highly recommend new roads auto loans.

I want to thank New Road Auto Loans for giving a fresh start on a new auto loan that fits my needs and with the car I wanted. A BIG thank you to Stephanie Stetts my loan officer for being so helpful with the whole process she did such a great job with every step to get this going.