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V
3 years ago

Real hustlers, I had no such problems with any com...

Real hustlers, I had no such problems with any company as with Netia. After resignation, thanks to the death certificate of the owner, they inform that they are turning off the services immediately. Later it turns out that this is not true and they charge for the next two months despite the immediate resignation and sending the decoder and router back. Absurd.

K
3 years ago

Reprehensible, arrogant service. To find out about...

Reprehensible, arrogant service. To find out about promotions and the terms of the contract / termination, you must come with your own knowledge and ask about the all-in-one, otherwise we will leave with a flourish and smile from the ladies working there.

P
3 years ago

Worst service point I've been to.

Worst service point I've been to.
Service at the lowest level.
Without knowledge and competence.
Skip (if possible) with a wide arc.

T
3 years ago

Customer Service is a joke. It is impossible to re...

Customer Service is a joke. It is impossible to reach them, and if you do somehow, you will underestimate the reported problem. A technical problem makes it impossible to use television for many days, which they deeply respect. Nothing has changed for many years. They are smiling and encouraged to sign the contract in a pleasant atmosphere. As you are already a Netia customer, the spell is gone! I DO NOT RECOMMEND!

A
3 years ago

My router broke down, they sent me a technician fo...

My router broke down, they sent me a technician for 2 hours, even though it was a Saturday afternoon. Fast settlement of the case, gives you 5 stars. I would recommend. The Internet is flying ;-)

D
3 years ago

OK

u
4 years ago

Very unpleasant, rude service. Sitting lady (on a ...

Very unpleasant, rude service. Sitting lady (on a higher seat (than the client) as on the throne and from a position of superiority she answered arrogantly, with contempt for my questions. She did not want to give me information, e.g. about penalties for breaking the contract, covering herself with professional secrecy, etc. I definitely do not recommend Netia as an internet provider and a woman working there.

M
4 years ago

Good

M
4 years ago

SCAMMERS at NETI, when ordering the TV and Interne...

SCAMMERS at NETI, when ordering the TV and Internet package in the promotion there was no information that by adding the package it activates to the end of the contract and you can not turn it off !! instead of PLN 100, you can pay almost 200 !!! Rip-off and cheating. I DO NOT RECOMMEND INTERNET

A
4 years ago

I do not recommend using netia services. The most ...

I do not recommend using netia services. The most hopeless company !! It's difficult to reach in case of problems. Turn off programs. It takes a long time to post transfers. I paid the bill a week ago and the programs are still disappearing. Of course, reaching anyone borders on a miracle. Very shitty company and service.

L
4 years ago

Fatal service, every visit the system does not wor...

Fatal service, every visit the system does not work, no communication. You receive information that changing the transmission speed from 100 to 300 Mgb requires a router replacement, then they inform you that this mistake the old bedzir router handled 300 Mgb.
Maybe he'll read a technique and he'll tell me WHAT he's coming

A
4 years ago

On July 3, 2017, I called for an hour and no one p...

On July 3, 2017, I called for an hour and no one picked up the phone, despite the fact that the secretary said I am the second in the queue, I am the first in the queue and then there was only a music.

K
4 years ago

I do not recommend using netia services. The most ...

I do not recommend using netia services. The most hopeless company !! It's difficult to reach in case of problems. Turn off programs. It takes a long time to post transfers. I paid the bill the ladies said that everything would be taken care of and the programs would continue to disappear. Of course, reaching anyone borders on a miracle. Very shitty company and service

a
4 years ago

The length of service and waiting for service, and...

The length of service and waiting for service, and the incompetence of the serving lady in top form. More than an hour she was signing a contract (the cash she has in the system), and if you ask something, she is obscured by procedures because she doesn't know or lies. Shock. Like the 21st century, and then 20

P
4 years ago

I do not recommend. Neither the internet nor coope...

I do not recommend. Neither the internet nor cooperation with these scammers. First of all, internet tragedy. He is not there and how weak it is. At the router only good speed and a few meters away is already jamming. And as for cooperation, I was at a conversation, I was already arranged to start and here is a surprise that I will not be able to work. No words.

About Netia

Netia is a leading telecommunications company in Poland that offers high-speed fiber optic internet, television, and phone services to its customers. With a focus on providing reliable and affordable services, Netia has become a popular choice for both residential and business customers.

One of the key features of Netia's service is its fiber optic internet offering. With speeds up to 1 Gb/s, customers can enjoy lightning-fast downloads and uploads without any lag or buffering. This makes it an ideal choice for those who require high-speed internet for work or entertainment purposes.

In addition to its internet service, Netia also offers a range of television packages that cater to different interests and preferences. From sports channels to movie channels, there is something for everyone in their lineup. Customers can also choose from various phone plans that include both landline and mobile options.

What sets Netia apart from other telecommunications companies is their commitment to providing affordable pricing options without compromising on quality or reliability. They offer competitive rates across all their services while ensuring that customers receive the best possible experience.

Netia's customer support team is available 24/7 to assist with any queries or issues that may arise. Whether it's setting up new services or troubleshooting technical problems, they are always ready to help.

Overall, if you're looking for fast and reliable telecommunications services at an affordable price point in Poland, then look no further than Netia. Their fiber optic internet service combined with their television and phone offerings make them an excellent choice for anyone looking for comprehensive telecom solutions under one roof!