After much online and in store search I ended up at nfm about to give up on my quest. I was offered assistance from Antonio. He was genuinely helpful and answered my questions fully attentive. In my search experience with sales associates Antonio truly was at the top. As a final impression he made it look totally effortless and natural. Thank you sir!
Aaron was terrific. Really helped us understand the various computers in terms we could relate to.
Website is very easy to use. I love ordering and driving thru and picking up my items.
Jacob was very polite and answered all of my questions. No pressure on making the sale and never tried to convince me to buy a more expensive unit or extra accessories.
Purchase was easy and the sales rep was more then helpful.
HORRIBLE!!! I no longer trust this store. 2 months! Waiting for an item that I was told at the store when I bought it that was arriving at NFM in 2 days, after that the date was pushed out 3 times! Now I call again and they tell me at last minute it has been discontinued, it was a birthday present! I am very disappointed, this is not the first time I have had a bad experience with this store and I wont even get into the many many many deffective items I have received. At least 3 out of 5 orders I place come deffective. Sorry but YOU LOST A CUSTOMER will spend my money somewhere else.
Superstar! Super efficient! Very sincere and helpful! Loved her!
Price of the printer I bought was very reasonable. Check out was fast and easy with associates help.
Busy day with shareholders there. We checked out 20 sofas, sectionals. While there we were asked if we needed assistance from 5 sales persons. Paul Nelson gave us the most information on sectional, fabric he even wanted to make sure sectional would fit through doors and in room. Thanks to Paul Nelson we made the purchase.
Good informational service, salesman was personable and helpful, Warehouse staff was great!
Our salesman was on point with our needs and concerns. This is the 3rd time he has assisted me and he was as knowledgeable with my laptop purchase as today s television and remembered my name and ways of thinking from purchase 7 mos ago. And we are now purchasing carpet at Mrs B s and things are going smooth as well.
D.L. Baney. 2/5/18
Great customer service. Very pleasant to work with. Excellent pricing matching. Really earned my business
This place is like being at a mall, but It is everything for a house from appliances, laptops, tvs, beds, couchs, you name it, they probably have it.
The only place in Omaha I've been able to find Ring Fit for the Switch!
Website very straight forward and simple easy, thank you
It's mostly like a ghost town now back in the day it was so popular.
Needed a set of headphones. Wanted to see and touch them up close. Chose JBL brand. Same price as Amazon, but I did want to see the reviews before I bought. Everything went well.
Fast friendly service, pointed me in the right direction and provided a lot of product knowledge Dirk did an amazing job helping me choose a bed that best suits my needs!
Went in with a friend so he could get a new Laptop and Joe in the tech department was incredibly friendly and helpful.
Enjoyed the service from Bob elder gentleman knows how it's done
My first time buying a laptop. Brandon was super great. Very friendly and kind. I am very appreciative of how down to earth he was.
Excellent customer service. Extremely helpful with my purchases. I make it a point to see Nebraska Furniture Mart for all my furniture needs. Great pricing and excellent quality of goods.
Very helpful and friendly, all questions
We re answered quickly and was done and out in no time!
Always easy to pick up merchandise I hear the country kickers America dance group will be with Santa Claus one of these weekends in December they are really good I give those guys five stars also
It is a great place to shop with variety,quality and cheap items. Quality customer service is at the heart of it all.
I had a wonderful sales lady. She was very informative and knee what she was talking about. I told her what I liked and she pointed me in the right direction to pick a mattress. She didn't rush me, or get annoyed when I wanted to try the same mattress out again that I had already tried a hundred times. When it was time to check out she was thorough and quick.
I was very happy with my experience with the sales person and the checkout clerk. However, when I picked up my small refrigerator at warehouse 1, the delivery person rolled the refrigerator into the back of my SUV on its side. I told him it should fit standing up, he said it would be fine for an hour until I could get it home. My friend and I said we measured and it would fit upright. He stood and watched as we pulled it out and put it upright. (Refrigerators should always be moved and stored upright). We were very disappointed with the service at the warehouse!
My first time going here and I loved it, very good customer service and everything is really easy to find. I will definitely be going back!!!
Went shopping for a washer and dryer today at NFM. We hadn t been there even a minute when Luke approached us asking if he could answer any questions for us. He was very knowledgeable about the product he was selling. Needless to say, they had some great deals and rebates and we did purchase. Another good experience at the Mart.
Cashier didn t seem very happy we chose his line, seemed to be rushing us.
All the gentlemen we spoke with today were very polite and super to work with. All of them seemed very knowledgeable about the security system we eventually purchased...will definately continue shopping at NFM!
Very friend staff. So helpful, willing to go the extra mile to help.
Great place to find the furniture of you dreams. Free delivery right now!!
Fantastic service! Used careful distancing and hand sanitizer, polite, courteous. Tucker helped meet my needs to a T! Thank you!!!
A very knowledgeable, well trained, polite young lady answered all our questions. Once again NFM exceeded our expectations!
The buying process for our vacuum and window AC was easy and fast. Sales associate Deb Johnson was friendly and knowledgeable. I took one star away only because they sent an email about rescheduling delivery for the AC unit, we didn't have time for that so we went to pick it up. Initially, customer service said it was out for delivery. Then they sent us to the warehouse where, while waiting for them to find our package, we watched 37 other people have the friendly staff load up their vehicles and drive away before they turned their attention to us only to say it would be another 15 minutes or so.
Great sales person. I would definitely recommend her to anyone.
The sale lady who had helped us out was the best. She is very knowledgeable and patient with us. She also tried to help us to save any penny she can too, who wouldn t love discounts and save :). If there is a recognition I would recognize her.
Sawyer was our salesman and was very helpful and knowledgeable helping us pick out furniture!
Super fast and friendly service! Will definitely go back there again!
I wanted to know what the choices were for beds, the sales lady asked me 3-5 quick questions, recommended I try the different styles, she told me the differences, I picked what I wanted and was paid and out the door in 15 min. GREAT service. GREAT knowledge. Love the Mart!
I was looking at new carpeting and the sales rep, Mike, offered his services and allowed us time to look at the many carpet samples available. Mike kept an eye on us and was readily available to answer our questions; he was very knowledgeable about the various carpets and offered valued recommendations. After choosing a carpet, he personally escorted us to the hard flooring section and that rep, I believe Tobias, was also very helpful and informative.
Awsome service even better cashier gabby she eocks and was very patient as i was not. Thank you ben and very special thanks to gabby
Love that for the most part people don t hassle you. They ask if you need help or just walk by and let you shop around.
We had a great experience at NFM today, the Sales woman we worked with, Dixie Newbauer, was very patient and informative! We are so excited to receive our new refrigerator!
Especially like their kitchen department..great selection and good prices. They frequently have the best price for new movies and video games. Great place to one stop shop for everyone on your Christmas list.
Customer service was awesome. Sales clerks were very helpful in helping me customize my living room set. The small appliance department was also accommodating .
The checkout and delivery options were very easy to use. Looking forward to getting my furniture!
Our salesperson Luke was super helpful and knowledgeable. Awesome to work with.
Kelsey did a great job! She knew her product information and was able to find exactly the computer we were looking for.
Bill was extremely patient and knowledgeable. It was in his final hour of the sale and he was still super helpful and didn t seem annoyed at all!!
Good place for shopers. They have good price for what you looking for.
always ready to help you find just the right products. Robert in Apple computers was very helpful, and Holly in the returned area is always glad to help
Staff was very helpful and friendly. The person that helped me with my activation of my phone gave great customer service.
David was very knowledgeable about cameras. Not from here he knew how to get to know the customer and help me decide on what to get for my daughter s first, college-level photography class. This is an investment in a product that will be used for many years to come!
Quick & easy purchase process with friendly professional staff.
The young lady that help me was very helpful. Very knowledgeable on all computers that I was considering.
I've always loved shopping at NFM, this is my first interaction with the website. The site was fairly easy to maneuver however the page wouldnt fully load when going to view my cart. I had to go in and out a couple times to finally see all the content. I am still puzzled as to why it takes over a month to get the product to the store for me to pick up.
Great experience buying appliances today. Knowledgeable, personable and made the buying process worth coming back for.
Thanks!!!
No hard sale tactic. Purchased a bench with relative ease. Pick up arrangements worked out well.
We had a great shopping experience with Jesse G in the dining room department. I recommend him without reservation.
Even though it's the holiday season, there was decent parking. The store had plenty of sales associates so we didn't have to go searching to find one and the one we had was very helpful with knowledge about the product and best prices (t.v.s and wall mounts).
Friendly and honest people. We will gladly return when we need furniture in the future.
The guys in the warehouse are A1, very professional. I call it the "best man for the job syndrome." NFM, you are the best because employ the best!!!!
Jean was great! Help d us for over an hour and a half selecting a kitchen table and a couple of chandeliers. We got great pricing to boot!
Oscar the salesman was super helpful , and got us a great deal on a Marvel air hockey table. We are very pleased.
Great customer service. Very patient and explained things well.
Salesman was very nice and respectful. Thanks Michael.
The sales person was very willing to show us the mattresses I had chosen ahead of time to look at and give us the discounted pricing based on our choice.I was buying a new mattress set
for my son so he was trying them out to find the best fit for his back. Everything was handled promptly. My only concern is that we had split the payment between myself and my son and when I went to pickup the items I only had my receipt . I did not have a receipt for the payment my son made.
Love the place. Lots of choices, quality is great and the prices are not bad. The customer service was great with professionalism and friendly.
I was pleased with the service I received today. A saleswomen helped me as soon as I walked in the department. I showed her what I wanted and told her I was going to look around just to make sure that was what I was going to purchase. When I got done she already had my purchase written down and ready to ring up. I m very happy with her and the purchase I made.
First I paid $2,500 cash for a bed set and they won't even throw in anything for free or anything at all discounting. I have their credit card since I was 18 and then all sudden they just canceled my credit card for no reason because I didn't use it within a certain amount of time and no one told me that that would be done. And they still say I owe them money when I've been down there multiple times and prove that my balance is 0 and they still call me saying that I owe them money but can't send me the itemized list but keep calling me saying I owe them money do not go to these people. So I left a review yesterday and I got a call back an email within 24 hours after sending a review to Nebraska Furniture Mart. What does 15 emails and the 10 called I made to ask for a simple itemized list of my account because they stated I owe them money when I told them I did it they never sent me anything. On top of that the review that they asked me about was only about the $2,500 that I spent nothing else. So when I stated that it's funny how I can get a email or a phone call within 24 hours after leaving a review but I don't get a phone call or an email when I call somebody they said oh well we don't know what to tell you you must have been calling the wrong number. But when I asked him to look at my account to see when the last time I called they had every call log and email log and just thought that I wasn't asking for an itemized list I was asking for my account information. When the emails it all voicemails clearly indicated I asked for an itemized list of my account since I've been down there multiple multiple times giving them the payoff receipts stating it should be at 0 but they're still saying I'm in collections and I owe them money somehow. Because when I would go down there and make a payment and pay something off they would forget to add that days interest and try to say although you didn't pay all your interest off and I said when I came in here I clearly asked what's the full payment so I can pay it off and they said all will you forgot $0.45 on this day and I was like the day I paid it off so you didn't include the $0.45 on the payoff Ono will you didn't ask for that yes I did I ask for the full payoff amount do not do not shop with these people cuz they do not know how to apply payments
Ron Masso, thank you! We were overwhelmed by the selection. You were a huge help narrowing it down and choosing fabric. Can't wait to have it delivered.
Was helped right away. Sales person very efficient and helpful. Answered all my questions.
I had sku number of item which was wanting to purchase and was found quickly in stock and purchased on spot.
We really enjoyed the customer service that Britton provided at the Omaha store. He was very knowledgeable and was not pushy. He explained the pros and cons of the dishwashers we were interested in. He kept our purchase in our budget range. We definitely would do any future business with him.
Went n to buy a new washing machine, Got n and got out fast! Just what I wanted!
In and out n 20 minutes. Knew what I wanted before going in. Salesman did exactly what I asked of him!!! GOT LOADED IN NO TIME!
THANKS NFM.
AJ was extremely helpful answering all our questions. Greatly aided our decision on selecting the TV that best suited our wants/desires.
Josh was a great help. I needed reliable appliances for a bar/mini kitchen area and the space requirements were pretty limited. Found some great deals on my favorite brands and had a painless buying process...
My husband and I had a great experience today. Our sales associate Terry was wonderful.
Very helpful sales staff. I had trouble deciding which bed I wanted.
Everyone but the cashier was great. Didn t really appreciate how he handed my mother a item and said you can put it in the bag if you want. Very snarky. There was no hello or thank you. He didn t Seem to care about being there.
Had a good experience as usual today at NFM.
Nick in the appliance department helped me right away with some appliances. He was very kind and courteous. Keith in the furniture section helped me order a couple items. Fast friendly service!!
Gette from Ashley furniture did not stop looking for the floor lamp we saw a couple of years ago in your store. Then we had John Braddock as our sales person and he went over and beyond in finding the measurements of the box to see if it would fit in our vehicle to take back home in Arkansas.
Had great service. Bought my computer for college from here, staff was very helpful on answering questions.
Each time I visit NFM I get pretty good service. The last time I visited was the best.
Huge place to buy furniture and appliances. Almost always the best selection and price.
Good selection and great prices on higher-end, quality merchandise. NFM may not be the best choice for shoppers with a price-first approach, but if you're ready for a step up, you'll be hard pressed to find a better deal anywhere.
nfm.com
