3 years ago
The worst hotel in my life.
The worst hotel in my life.
-room was freezing cold. We asked them to fix the AC twice, nobody ever came.
- bathtub drain was blocked, couldn't properly take shower. We called them to fix it and said at the reception, nobody came.
- massage was horrible, it wasn't even massage, just girls came to rub our back in freezing cold room whilst loudly talking in Arabic and laughing
- service is horrible, they are good and say no to any request
-food, wine, water and shisha are disgusting
- rooms are old and dirty, my socks were literally black from the floor, I don't think they ever washed it
- room key didn't work, we had to wait outside till someone comes to open the door.
We are extremely disappointed with this hotel. We knew that Egypt is not the most beautiful and clean place, That's why we chose Movenpick, to be sure that we will be in the nice place, but no.