Movenpick Hotels & Resorts Reviews

My expectations are usually low in Cairo but I was really surprised by how professional everyone is at the Movenpick Hotel.

Service is outstanding throughout the whole hotel. They are all doing whatever possible to make your stay enjoyable.

Walaa did a great job during check-in and check-out. They were both smooth and quick.

Breakfast is amazing and has so many options and probably everything you will ever need.

Pools are massive but freezing. The hotel needs some renovations though especially the very outdated gym, but I understand that in the last 10 years the tourism sector was suffering in Egypt so you can t really expect everything to be in a perfect condition.

The spa is nice and has a very large hot jacuzzi but you have to pay for it and it s in the female section meaning that if a female guest arrives, they will ask you to leave. I didn t experience that though but truly enjoyed that jacuzzi.

Location is great, near the Pyramids and Cairo s largest malls. Also near Arkan & Americana Plaza if you want a coffee shop or a restaurant but not in a massive mall.

I frequently visit Cairo and this is instantly became one of my favourite choices and surely I will be back.

Very nice crew Rsbashn respected above the description, especially Mister Mohamed Fahmy and Mr Amir full of scenery and rooms in the most magnificence

Your Reception people need to be reviewed !!
They don t Help they don t speak as normal they such as not working before !

Great grounds and pool area. Good spacious rooms but a little dated. Service response is excellent. Reception area and restrooms needs a good face lift. Needs updated road signs leading to the hotel entrance. Overall a good stay.

Clean hotel, great service, nice people and helpful

Great hotel and a very large pool and very pretty green space

An hotel with spacious rooms, amazing pools and lush green gardens. Services are more or less normal and not too good. Value for money in deserts area of Cairo.

It is amazing hotel and i like view so mush and it have good staff specially mrs haidy in the reception

It's not a hotel. It's a resort. An old resort. The rooms need to be refreshed. Its noisy And not very clean.
Breakfast is ok...
If you are here for vacations, that could be ok but otherwise, avoid it.

The hour of waiting in the garage B 20 c is very forbidden

Its a perfect hotel and it have a good staff special reception staff are amazing team and receptionist mrs haidy is so helpful

The reception was good and it was quiet in a short time. The breakfast was also good and varied. The room service was bad for a big hotel and there were a few comments on the cleanliness of the room and the room service was called and the work was done and the fridge was very bad and the room was called again and the service was done at the end. The work is done only after the connection as well as the floor of the room is not furnished well, so that the ground floor is unbearable

Extremely bad equipment for grooms, bad treatment from reception.

Nice hotel i like all the hotel and the staff are very friendly mrs walaa is very helpful and the view is very great

Respected brothers
The Movenpick name is a big name, but there are some drawbacks within the Media City branch, such as:
1- The internet is very, very, very tired
2- The kitchen, unfortunately, this time I found it very poor
3- The rooms are tired and very expendable

5- I booked room 11003, unfortunately, I did not know my family and I slept due to hearing the voices of the neighbor in the room next to me
Ehab

A respectful style for the guests and as a service events Thank you Movenpick October

An adequate experience here - rooms were generally tidy and organised, and it had an enormous garden with sculptured plants, which was nice. The hotel buffet was pretty nice with a considerable number of dishes and options. Service was sound and appropriate.

However, some parts of the room was a bit dirty, including the bathtub - which had rusty iron nails, making the overall experience less pleasent. I felt that this could be improved in order for this to live up to its reputation of a 5-star hotel.

But overall I had a great experience here.

The hotel was very good and the receptionist mohamed farid is very kind with me and my group (elegant) Spanish and he was a best receptionist i have ever seen

hotel is very good but you will not find anything out side of the hotel.

A very special experience .. Enjoyed it .. Hotel like the resort .. I will return residence with him, God willing

Really staff need professional training.....
Food from worst type and not clean and no taste...rooms full of flies and away from lobby....
Unfortunately it doesn't worth five star hotel at all....

Nice hotel, would need a bit of refresh to look more clean.

Excellent service.
the service is good
The swimming pools are so beautiful
The food is not bad

First impression is very good. Nice service and good view from a room window, cozy swimming pool. After a while however I've started to notice minuses - cleaness should be improved (dirty towel next to sink and hairs on it, bad smell from toilet). Food in restaurant look good, however we had to wait for over 30 min for it to be served, while restaurant was almost empty, and meat arrived cold. French frites were ok. Noisy equipment on the back side of hotel was disturbing at night.

I'm afraid there are many aspects that caused the stay to be a little unpleasant.

Let me try to list them briefly to you.

1- the staff are begging for money, every time i order something and i expect my change in return they ask me whether i need my change or not, ( hinting that they want to keep it)

2- the room wasn't equipped with slippers, toothbrushes, tooth paste, robes, and shower caps, I've traveled alot and never had to beg the room service for hours to bring me toothbrushes and slippers, and i kept getting different answers from different staff members regarding the slippers, and then i was informed the hotel ran out of them, and i had to go outside the hotel shopping to get what i need which was very inconvenient.

3- the engagement party by the pool was a major headache, i couldn't rest or sleep for hours because of the noise and when it finally ended after midnight i had to listen to the noise of labor workers taking off the stage,plus the bass from the speakers were very strong the terrace doors kept shaking.

4 - the food, i loved the dessert but the food was not good (taste wise), and there were no drinks served during dinner, and when i asked for juice i got charged 84 pounds for two glasses of mango juice. That's ridiculous!

5 - Parking my car there is a nightmare ! this is a huge hotel with a capacity to host hundreds of people yet they only have parking spaces for approximately 40-50 cars maximum ! i had to run in circles for about 10 minutes to find a place to park, and then had to park it by the gate and walk with my luggage for a while , again, inconvenient !

Those were my negative points regarding my stay, everything else was fine.

Unfortunately, those working in the area are not aware that they are working in a place that is supposed to be five stars
Two work of the Baltagip and why you need to boast in you uniforms, which is a free base .. Learn all the hotels Moevenpick Akhbarha A Bass de worst hotel experience in my life
Of course, besides eating, who is afraid

Best hotel in Cairo it has a big swimming pool it is the best place to visit with family and friends

The most cooperative person was Mr. Mohamed Fawzy from reservation. Food was great & staff was very helpful particularity chief Emad. Other staff in the hotel was also helpful.

It a v. Good hotel. The people were good, respectable, presentable in approach & the services are good an special thanks for Ms haidy And Mr Amir from the reception

reception is good only the key card not working properly, breakfast is good, rooms are good.

Your hotel is very good
I enjoy my stay
The Food was very tasteful

Hotel is perfect and main restaurant is wonderful all staff are friendly

A five-star hotel with 302 rooms and 34 suites attached to the hotel

Building for services, an industrial lake, a central island, and 2 bathrooms

Swimming pool, playgrounds and a conference hall for 1000 people and two halls for each

These include 500 people, cafeterias, restaurants, a business center, and two cinemas with capacity

Each has 250 people and two theaters each with a capacity of 500 people in addition to

All services and facilities

The Movenpick Media City; Some Hotels Should be Avoided

When you book with a brand, you expect a minimal standard, the least of professionalism, attention and service. When you arrive to a hotel with a broken sign, a lobby older than my grandpa s age, an untrained staff and a restaurant with a stinking smell... OMG! I would never book with a Movenpick ever again.

Not the best of hotels to say the least, as cheap as the one on the Dead Sea, the Movempick is an average dormitory, more of a low category family resort. Yellow lights, gold reflective materials, dark wood and old carpets are some of the materials constituting the cold lobby. A dark bar on the right side, a cantina with an open buffet of mediocre choices on the left, and a dirty ice cream fridge you ll see on your way to the restaurant.

To reach the room, expect a travel time of five minutes, on tight alleys surrounded by brown grass. Reach a room, a cold white room, the cheapest bed I ve ever seen, white tiles, white walls with no paintings to decorate it, an old television screen from the last decade, an empty fridge, a working desk from the old age and a balcony without a light.

A shameful hotel and this before even trying the bed or their food. I was surely not going to eat from that food down at the restaurant looking old and unappetizing so why not order dinner to the room.

Let s eat:
- An hour passed and here comes the food!
- Food like I used to have at scouting camps.
- A chewy commercial pizza not edible without a lid of ketchup.
- The most bizarre club sandwich I had, dry with cold cheese fill it served with pickles and uncooked potato fingers.
- Uncooked french fries, a white color and oily feel.
- A super dry, over salty burger. The meat is like kafta, dry, hard textured and spiced.
- A warm mayonnaise loaded coleslaw salad.
- Pickled vegetables thrown here and there!
- This is the worst food I had at a five stars hotel; better change the chef.
- And the local wine is bizarre; one of the worst I ve had as well.
- Don t order dessert; it s not worth it.

The best thing I had tonight and probably this hotel offers is the Heinz ketchup, imported from the states!

Now the bed; a prison bed, hard like wood, it will leave you with a mark for life. It s really shameful to be even considering this hotel as an upscale place.

A very bad night sleep, and now is time for breakfast! Welcome to the dirtiest place on earth... yes, the dirtiest place on earth, an unacceptable dirty place, a very bad experience, the lowest quality of food service I ve ever seen, one star hotels are ashamed to do!

Dirty plates, dirty floor, dirty containers, food left from the night before! OMG! No words can describe the deception; is this Movempick quality?

I d love to give you a comparison between last night and the night before; one at the Movenpick and another at The Westin.

Where the Westin gets a 9/10 to say the least, the Movenpick gets a 1/10:
- Cleanliness at the Westin is up to standard
- The hotel is cheaper than the Movenpick with more services!
- Room is cleaner, wider, warmer, more beautiful.
- Bed is at least relaxing.
- Employees don t smoke in front of the hotel s door
- Breakfast is exceptionally wonderful at The Westin
- The hotel oozes positive vibes when it feels haunted at the Movenpick
- Staff is trained, looks sharp and makes you feel at home back at the at Westin.
- And the list goes on and on...

Do not come here, it s a ripoff! I left mad, hungry and sad.

I attended the play Henedy P Theater Cairo Shaw .. And only from the hotel and did not enter .. Because the theater next to him ..
But from the sweetness of the night and the play we loved the hotel

It is a nice hotel, but it is a problem for rooms that are far from reception and some rooms need maintenance

Breakfast is great and lunch is good.
Also Mr.Ahmed Abdelaziz is so helpful and cheerful

It was a nice experience .But sorryto say that the food quality and service was so bad hope next time it will be better .

It's a nice cozy and quiet place..well kept and clean, close to 2 malls and holes from the bustle of the city.

Beautiful place, but the service is not as good as expected

It was nice accomdation warm welcoming from the reception i like the stay and ill repeate it for sure thnx alot