Customer service was very good, they do what they ...
Customer service was very good, they do what they can with what they have!
After checking in and given a room on the 1st floor it seemed pleasant at first until I sat on the bed and nearly fell through, when I lifted the bed on the metal frame slatt bed I noticed it was missing 2 slats which caused a massive gap.
After ringing reception and asking for a different room they advised that they would come and inspect what I had found with the bed!
Room seemed OK, clean tidy, small, much improved bed compared to the 1st room!
Before heading out for dinner I advised that the air con unit sounded like it was going to explode and was reading a fault code on the display, I was told that it would be reset and be okay by the time I retire to bed!
This was not the case, no heating or air con all night, room was so cold!