A hotel full of heritage, the lobby reminisce of prestigious hotels, though its quite small as compared to for eg Fullerton Hotel in Singapore. The rooms however need a bit more upgrading as the building is very old.
Great location, great service, lovely room and nice leisure facilities
Visited for a conference. Clean. Air con was drafty so needed to wrap up. Food pleasant
The service was excellent all the staff are lovely. John the Concierge & Elisabete in the breakfast restaurant were fantastic. It was home from home and felt spoilt nothing was too much trouble. I believe the bedrooms are being updated which is good as I felt mine was a little dated. I was there for an exhibition which was very close by and convenient parking was provided by the hotel at a very reasonable price.
My room had stairs! Which is awesome. Hotel is amazing and it's restaurant is really 6 star our of 5. Wanted to knock off a star because the old building is not entirely neighbour creek proof. But the quiet bar area had a piano and a well dressed professional piano player who playled beautifully for several hours each day! The staff is incredible helpful and polite as well.
Rude and unfriendly waitress who made it more than clear we were an inconvenience. Waiters so swear, snort and spit into public restroom sinks.
Average drinks at twice the going rate for similar upscale establishments.
Sneaky service charge added onto the bill when our waitress never actually handed us a receipt.
Only redeeming feature was the other waitress who helped us with our concerns.
Brilliant hotel. Really friendly staff, rooms are amazing and food was excellent. Spent new years here and woukd definitely recommend it. Spa is ok but pool is quite small FYI
Called in for pre dinner cocktails. Good drinks, nice staff
The waiters in the bar are extremely pushy and very rude. They chase you to sell you drinks. Very inappropriate behaviors in this hotel.
The midland is a beautiful hotel with excellent service
Nice in side lovely meal. Limited type of larger to buy
Amazing building, friendly staff and excellent quality
The service at The Midland was excellent as you would expect but it was only slightly let down by the facilities where our event was needing a touch of a spruce up.
Well placed hotel in Manchester, excellent facilities with good standard of rooms.
This is a lovely place stayed here 3 time's and it's always good ... gotta love Manchester
We had afternoon tea with a glass of champagne. It was amazing. I am gluten free and they provided a very substantial afternoon tea especially for me and it was amazing. Never tasted gluten free cakes that nice before. Service was spot on. Would definitely recommend
Excellent evening, great atmosphere. Manuel the waiter was superb!
Had a meal at The French at the Midland. It was great
Stayed here twice with the Wife & we both love it. We like a hotel with a central location, great views of the city, walking distance from all amenities but able to offer peace & quiet so The Midland ticks all these boxes. The room (319) we have been allocated on both occasions is a good size with a fabulous bed & great bathroom. The corridors of the hotel are wide but absolutely quiet, you can't hear anything from any of the other rooms. We look forward to our next stay & might do a couple of days here. Can't fault the breakfast as there is all you need regardless of your taste & served in Mr Coopers which is a lovely bar. We recommend this place without hesitation.
An excellent location and the tea room is wonderful. Friendly, professional and helpful staff who serve us the most elegant afternoon tea. Delicious well made sandwiches, cakes and scones polished off with their own blends of tea. Highly recommended...
Considering the location, historical interior and facilities, no wonder why the Midland is the landmark in the middle of the Manchester city. But the most importantly, the main reason why people remember this hotel as the best in the city is because of the concierge staff. I stil remember their names as Mr. Albert and Mr. Paul and others at the concierge. I would not say Its 'service', what they have provided was ' hearts ' itself. All the staff at the concierge are not working but they are actually taking care of the guests as if guests are their family and friends. The most amazing concierge staff ever in my hotel experience of over 17 countires. Thank you again Paul and Albert, I would not forget about
your warmness. You all are the reason why the time at the Midland is unforgettable. Thank you all to the Concierge.
Old Hotel but pretty decent overall. Some rooms are kinda cramp.
I don't hate it, it's just that I've never had any cause to go in. I have seen famous celebrities in Manchester go in for a bit of posh nosh, but then I've heard anything on the local grapevine, that the kitchen has a Michelin starred chef!
Hotel was clean and tidy, staff were helpful. Food was disappointing
Beautiful hotel. Lovely interior design, but it doesn't feel dated or run down. I was there for a conference and the staff and facilities were superb. The food was tasty, and presented nicely. My room was large and well equipped with all the extras you could need!
Just a beautiful building and lovely place to stay right in the heart of Manchester.
Poor service but pleasant staff when they come round. Loved the glasses we were served GNT with
The nicest food l have ever tasted, and l think we had the funniest and friendliest waiter in Manchester, MINT as they say in Manchester
Pleasant stay the room was amazing, staff were friendly but 1 off for the breakfast which was only adequate.
Had a great Christmas party here. Staff were excellent. The food and drink was great.
It's a beautiful hotel. But it shouldn't take 20 minutes to get a pineapple juice from the bar at 3 pm on a February Tuesday.
Generally a nice hotel, although the rooms were nice, somethings didn t quite work or make sense in the bathroom. The decor is also quite old, so it could do with a lick of paint. Friendly and helpful staff at reception, and a lovely big open bar.
A grand place with old grandeur. Great coffees too but service could be better and faster! They should offer nibbles which distinguishes The Lowry Hotel by miles!
Second time we have stayed at The Midland, we love it here! Kind staff, beautiful rooms, and we have heard they have an excellent spa, although we have yet to try it! Maybe third time lucky!
Location is very much in the heart of Manchester,at St Peter's Square. I have attended a professional event here and facilities including catering were first class.
Fab food at Mr Coopers house and garden as usual. Pre-theatre menu great value and stunning food.
Quality is amazing, however more could be done i believe to improve experience, but would go back again as loved it
Nicely furnished bar and lounge area. Service was hit and miss.
This is an excellent hotel -- the staff are incredibly polite and super efficient. There was an issue with the lock on the room we were given so we recevied an upgrade and the staff were very apologetic.
Would definitely recommend this hotel as it was nice to get superb customer service.
Nice and friendly staff. Conveniently located in the heart of the city with many tourist attractions and historical places nearby. The tram station is also a couple of minutes walk away. The reason I have given it three stars is that the rooms are very tight. There is no space to put two suitcases even though they provided us with a luggage stand. Also the carpet pillows the duvet their covers and the curtains look old and worm out. The pillows were however changed immediately on my complaint
Excellent hotel, impressive and very pleasant staff
Superb bed, good size room. Unbelievably dear bar prices. Drink elsewhere.
This is a lovely hotel in the heart of Manchester. It has the most grand entrance and the staff are welcoming. The room was good, but was in need of some attention.
There was an electrical hum in coming from the ceiling by the door (not the air conditioning as this was off).
There is a mini fridge with a couple of bottles of water in. The usual safe, kettle, iron, tea & coffee etc.
Breakfast was good with enough to keep most happy.
I d stay here again.
Thank you
Fantastic hotel staid many times friendly and helpful staff with great food. Some of the rooms are a bit tired bull will stay again despite this
Midland was a great stay, clean all over, great staff, great food and great price
Nice tea, shame about the vegetarian options especially the sandwiches and cakes
City centre location, great service. Needs power socket closer to the bed.
Mostly rather impressive. Excellent customer service.
A really Grand hotel, excellent staff and service. Beautiful rooms in heart of Manchester City.
Lovely hotel, just think they are trying to hard with the ingredients for afternoon tea. Keep it simple.
We had a sit down meal the service was terrible had to go up to bar several times to get a drink! Also very pricy on drinks.
Absolutely excellent service and quality and food would 110% recommend but very expensive but you do get what you pay for
Rustic, heritage hotel with a tall ceiling in the room that lends to its grandeur. Staff are approachable and friendly. Amenities are somewhat dated, however, whilst the elevators are somewhat smaller than usual, and it does take some time to arrive during the busier hours.
Service was great, the room was in a food condition. Good location to explore Manchester too and we'll services by coffee shops, bars and shops
Fantastic nights stay, just not a fan of the food prices.
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