First introduction to Mojo Global was Gladys. What an ASSET! Patient, thorough, SO helpful, pleasant. You can tell the culture of a company by its people. I have already formed a huge respect for Mojo by the way Gladys treated me. You feel they are dedicated to an individual's success. It is genuine. I am so glad I joined these folks.
Gladys quick responses and attention to detail, while providing workable resolutions, is top notch. These actions gives me peace- in- mind going forward!!
Zarah was very helpful, timely, and provided extra support.
Thank you.
I think one of the great benefits of working with the MOJO software is the support team behind it. We no longer need to go through a gatekeeper but can connect directly to the decision maker of an organization, and we are able to build positive relationships within the business world at a much faster rate than before. I highly recommend MOJO Global for anyone trying to fundraise. Problem solved, thank you, MOJO!
It was great talking to a expert on BFF. Her name is Catherine Lua. i will always ask to speak to her as I did not have to explain everything I was doing linking the data and she understood. Very nice person also.!
I'm new to Mojo and have received excellent support from all of them in the support department so far; I hope this will be the answer to my prayers that I will finally make money online and I am really excited about this.
Zarah is definitely one of the best cs I found out there. Not only does she answer my question professionally. She also provide me with another solution that I was not thinking of it on my own.
Gladys, has been very helpful and responsive to questions and to he help that I needed. John T
Honestly the beginning was a tad bit frustrating until with the help of Memay we finally worked out the bumps in the road, she was extremely helpful allowing me to get access to the information I needed to proceed. Thanks
So far the support staff has been great! If that changes, I promise to let you know. I realize many people look to my reviews for factual guidance, so I try to always give you my true experiences, but so far I don't have any complaints about their support team. Good job!
UPDATE: There was a slight mistake in my account for billing. Francis went the extra mile for me to make sure it was corrected accordingly. Great attention to detail, Francis! Thank you.
UPDATE 2: Gladys has been assisting me with my subscription and she is taking great care of me. Much love!
Today I received support from Zarah. She's so helpful and understanding. Thank You!
Catherine in Customer Mojo Support Desk has been extremely patient and yet very proficient in ensuring solutions from any incident tickets!
Francis responded quick to my request and provided answer I needed.
I've said it before and I'll say it again: Gladys is unstoppable! The quintessential problem solver.
The MojoGlobal software + service + coaching is transformational. Looking at the one negative comment I can see as I write this, it was clear that person wasn't using the service the way it needs to be used.
MojoGlobal works WITH your marketing plan, but if you don't know exactly how to take advantage of this powerful tool, it doesn't make the service bad. It took me awhile to figure out EXACTLY what I could do with MojoGlobal, because it really was a radical departure from what I was doing before. It took a great deal of work, creativity, and working with Renee and team to learn how to make hay.
Now with my brand new approach to marketing, MojoGlobal plays a key role in not only allowing me to easily contact and maintain relationships with Linkedin contacts outside of my funnel, it also allows me to find new leads through both the USS Scanner and through the Sales Navigator integration.
Want to get rid of "hope" as a marketing strategy? Join MojoGlobal, roll up your sleeves, and take the time to figure out how to harness this power. Thanks to Renee, Cory, and the tech staff for a great product and a great service.
Ingar Grev
Great training! I can't wait until the next one. Thank you!
For several consecutive days I had an issue with the installation of the Social BFF software. I contacted the company "Mojo Global" and they were very helpful. I got full online support from Catherine and she fixed my software installation in a smooth and professional way. She's awesome. Thank you Catherine and thank you Mojo Global.
George was very helpful and knowledgeable. His follow up was tremendous! He took his time explaining to me how everything works and was very helpful in demonstrating the features while explaining how it all works.
The Mojo support team is tremendous. LinkedIn changed their API info and the support team was willing to update my contacts as it takes days and I was going out of town with no access to my account. !
I had an issue with regard to my billing, current cash flows and a request for flexibility regarding my account from the company since I would not have a project with which I could use their system for a period of time. As I state on a regular basis those companies that will be successful long term in today's business climate must have quality people, properly trained, given the proper incentives and the authority to make decisions in the best interests of their customers while doing no harm to the health of their company. Alex Talavera and Mojo proved exactly my point, a quality employee who is closest to the customer and empowered to make a decision that benefits both customer and company. Bravo, something rarely seen in today's business climate - one point of contact who is willing and able to make a decision that benefitted me and solidified my relationship with Mojo.
First time doing business with these guys, had a problem, resolve within the hour. Awesome service, very happy.
Zarah is great, she resolved my customer issue when I was not able to use the DFY mktg campaig, she got me exactly what I thought would be fair! Loved working with her :)
Hello Everyone, This is some of the best training Eveerrr! My profile looks very professional and I updated it myself:) I have more people wanting to connect with me. I don't have sales yet, I just finished my own Profile Makeover. I know new customers will come soon. I can't wait to help them to look like a Rock Star:)
Francis answered my question quickly and problem resolved immediately. Thank you.
Ivan was very helpful and he would not rest till he got to the core of the
problem. Unfortunately, my PC was occupying too much of CPU with
my other software and he got it resolved within fraction of minutes.
He understood and resolved quickly as his main goal was to get the
software running again, and he surely succeeded.
Keep up the great job !
The customer support in Mojo is exceptional! They are so friendly, caring and sweet! They answered all questions and they are so patient in teaching me like a preschooler! Zarah went above and beyond from all the follow ups! She is amazing, friendly and really knowledgeable! Kudos to everyone.
I'm very happy with the information and training I have received from Mojo Global. My most recent contact was with George on Mojo's support team, who was incredibly prompt and helpful.
The people of a company make a company great ... or even not. You can create and have a great product or service, but if the people fail your business will fail. This is why I enjoy doing business with Mojo. I know them personally, I know they are real which is important for me doing global business online. And they do it by profession and professionally. Customer Service is really a service: fast and always solving the issues. Mojo: trusted and professional. Thank you!
I inquired on status of a program ordered.
Got a precise and rapid response with exactlywhat I requested.
It's great to receive and response on the requested item.
great all areas.I was up and running in no time at all.thankyou
So far very responsive and helpful. Looking forward to working together with MOJO
The programs and the service response have been incredible. This will definitely help me achieve my goals for 2020. Continue your diligence and the sky is the limit for us all.
Lorenz appeared to be quite knowledgeable and adaptable to my needs as he learned about my unusual business. He wants to follow up in 24 hours which I thought might be going the extra mile, but he seems happy to do it.
This was a good experience. Thank you Victor for selecting Lorenz as my start up guide -- it was a great choice.
Shout out to Francis for suck quick response and making everything clear enough for me to understand,
This did not work for our company. We were looking for B2B leads. While we certainly gained HUNDREDS of leads (they delivered here), the quality of the leads and follow-up communication of the done-for-you-leads program was too gimmicky for what we needed. Only after I complained did they jump in and try new methods - where were these ideas at the start? Their program is very templated and not what we needed. I felt they were unprofessional, unorganized and that we were just a number to them. We have concerns that this actually damaged our brand rather than helped it. Sorry.
I had a question about the software and Gladys was very helpful and kind. Thank you
Zarah is the best over at Mojo Global. Not only a great company with a product that really has helped push my business forward, but their support team is awesome. Some times you can reach out for support and companies are unresponsive, but not here. Thank you all.
I signed up for the Best Year Yet program and it is very different from other programs which I have bought over the years. The training was excellent, there is a live Facebook group, and the customer service was excellent. I am highly impressed with Mojo Global and this program.
The support staff is superb! They are so helpful in getting my program running again. I like the idea of the program, but for some reason it seems to shut down on me too often. I have tripled my connections and look forward to nurturing my ideal niche through the contact system, but I have not made any sells as of yet.
Lorenz has been a delight to work with in getting me set up with the program. This was one of the best onboarding experiences I have had with a new program. I am excited to part of the Mojo family.
Very responsive! Thanks Zara for helping us solving our issue and keeping us up to date! Good job!
Gladys was Very Helpful in getting my support issues resolved and showed a lot of friendly patience in the process of doing so
I love Mojo Global's tools to help my company find the targeted leads I need! Its really simple, I get to pinpoint who I would like to contact and the best yet is that their set up helps save me TONS of time when marketing! Thanks Mojo!
I had an issue in downloading my data from SBFF. Zarah called me immediately. She is so helpful and caring. She give me tips how I can use this tool properly!! Great follow up again from zarah
Catherine called me right at the time of appointment. She was patient, polite and very professional. And we resolved the issue. Thumbs up!
The support team at Mojo Global is very attentive and understanding. They have helped me on several occasions.
Mojo Global is a rarity in today's Marketing climate!!! As most co's over promise under deliver and you cant find with radar or GPS Mojo Is NOT 1 of those co's...from the initial purchase of their Amazing Ninja Tools / The highly skilled support in set up, implementation, copyrighting, technical if there is an issue! I can't say enough about their entire team including the owners who are there weekly guiding encouraging and legitimately caring for each of their customers success ... maybe that is why they are so successful in their own right. The ONLY way for a customer to not succeed with their tools, software & programs is to not put forth any effort and turning the software on !!! I work with the top players and Highly recommend their software every chance I get to my friends & customers it is my Ace i the Hole & makes me look like a Ninja Marketer (which I am btw)...
Dino Klein
The Mojo Global support team is the best! Super friendly & helpful.
Francis Salinas provided excellent customer service and deserves 5 stars +++!! Not only does he reply to emails in a timely fashion but he goes above and beyond to make sure our questioned were answered and was super helpful! Thanks again Francis!!!!
Catherine Lua is always a big help with technical issues!
Big Scam Company - Totally fraud. they provide you useless leads.
I have joined Mojo Global 2 days back through Best Year Yet Program. I am undergoing some amazing training & have excellent support. I believe that this will be my final destination for work from home.
First call with George today-he was was very thorough and patient as I had a lot of questions. Looking forward to working with George and his team!
Gladys was very nice, sensitive to my situation and quite helpful.
I appreciate her efforts to help me with a difficult situation and look forward to using the software.
Nice to know there are nice people "out there" willing to help. :)
The customer service from Gladys is the best. And I'm learning a lot on the webinars even though I've been on LinkedIn since it started.
I purchased the marketing software and monthly support. During orientation I was told that the product activation key was not available to me and my follow up emails requesting it were ignored. I later learned that my operating system is not supported. I got nowhere with customer service that just bounced me from one salesperson to the next promising a work around that was never delivered. I have never downloaded the software, yet my request for a refund is denied.
Mojo heavily promotes their money back guarantee but they refuse to honor it. Read the experiences of other people like me on Yelp, and complaints filed with the BBB. This is a dishonorable company with no customer service.
Gladys and all of the mojo global support team are amazing. Ira and Corey have put together a very impressive marketing program/ team. I Highly recommend using automated LinkedIn marketing to grow your business and increase your revenues. So easy to use! And it's fun!
Zarah did an excellent job of resolving my technical issues with Social BFF..great job...!
Do not trust them!! This company continues to charge my credit card every month and I have never opted into their services. This popped up out of nowhere 3 months ago after participating in a webinar over 7 months ago. I have tried multiple times to contact customer service, I am unable to login or find an account anywhere and they have been completely unresponsive.
5/18/2016....MojoGlobal support is 5 Star+....really, Ivan and Ranee have been very friendly and enthusiastic in their support. I look forward to talking to Ivan and Ranee because they do not rush me through the learning process. Ivan has been very very helpful in setting up my initial "My-Big-Fat-List-Builder" and the SMTP, and, he enjoys guiding me through the learning process. As an Octogenarian I really appreciate the support and encouragement given by MojoGlobal management and support team.
George was extremely understanding and helpful. Sorted out my issues in a very short space of time and I am up and running again. Definitely had some issues communicating with support but persist and you'll get things resolved. Thanks
Catherine was great and really helped me when I was totally stopped on downloading Social BFF. Kaspersky is a great anti-virus tool, but because of that it is a problem for the social bff software. Catherine really hung in there with me and got it debugged.
Zarah was really helpful. She answered all the questions and did everything we asked as far as looking over our setup and options. she was very patient, really pleasant and knowledgeable, thank you Zarah
very good prospecting software, support is also very good
Ivan Tolentino is an excellent member of the Mojo technical staff! Not only was he prepared to solve all the teething problems I had in operationalizing my program challenges, but he selflessly offered ready solutions to other programs such as Skype, Team Viewer and Google + as well.
Over the past week, I communicated with him via the internet, and he patiently listened to me and over-delivered what he had promised to do.
I also had the pleasure of exchanging ideas and listening to Ira, Alex, Dennis, two office staff members and to Renee as well! Dennis and Alex also rendered efficient and swift service delivery, impressively. as well.
If this is the tone, spirit and impress they all leave behind, then this is undoubtedly a 21st century company one would very happily wish to be associated with.
Raymond Jacobs.
Gladys is a natural teacher, patient and easy to follow. A pleasant learning experience.
Wanted to take a moment to share my great experience with Gladys. She has always responded to my questions quickly and completely. She answers my questions and concerns so quickly that I can't help generating more questions! She really seems to be on my team and has my best interests at heart. She's my go to now!
i've been a customer/client of Mojo for 5 years +. Support has always been great and helpful. thank you
I must admit that I was a bit skeptical because I'm not exactly techno savvy. But the training and office hours have really helped me get over the initial reluctance to hit the send button. It's far easier than expected. I'm beginning to see real results with my LinkedIn contacts. MoJo is an invaluable tool for my business, I anticipate a continued upward climb in results. Thank you for making this so easy.
Marita Forney
Marketing Strategist
Mojo Global offers some very powerful solutions for business owners and their support has been fast and curtious.
With their help, I know success is just around the corner.
Great people, great software, great service, great support :) Thank you, Zarah!
I continue to have a wonderful experience at Mojo Global. Their programs are top notch and right on for the times.
The customer support is tops and I have had another 5 Star support experience today with Renee Chubb.
Be sure not to miss working with Renee. And if you aren't doing business with Mojo Global I can tell you that you are missing out on lots of extra business. :)
Gladys, was very helpful, polite and followed through.
Wanted to share my experience with Catherine from their support team. My software wasn't running smoothly, it turned out to be a conflict with one of my other extensions, but Catherine and the team were relentless in figuring out what was going wrong until we finally got it figured out. Great support experience!
Simply, Outstanding support. The entire team is amazing. Responsive, caring, thorough, knowledgeable, actionable and bottom line results oriented.
Big thank you to Gladys, Catherine, Victor, Ira and the entire Mojo Global Team. Great company and organization from top to bottom and a true pleasure to work with.
Highly, highly recommend as each team member embodies integrity, customer focus and a commitment to delivering results.
Needed help on a number of occasions while going through the Mojo Global training modules, Gladys was there providing help and support when needed. Very personable lady.
Catherine did a great job. Quick and precise. I will definitely like to work with her again if I have any issues
I was contacted by Lorenz Cruz, and I will say he helped me beyond my expectations. He was patient; because I'm not a techie he never made me feel bad about that plus all the help in setting things up, even something extra that I asked him for...all that and a jovial manner the whole length of the call. So kudos to Mojo global for finding an awesome Representative!
I recently joined MojoGlobal thru the My Big Fat List Builder program. I have found both their customer service and technical assistance to be the best.
Great customer support I put a support ticket in and within 24hrs their team followed up with some emails and phone calls. Thank you Catherine.
Ezra provided excellent customer support while I navigated the new software for the Social Gold Rush program. I feel much more confident now with the tools provided and am excited to integrate this into my marketing efforts! In separate emails, both Zarah and Francis provided stellar assistance helping me gain access to my member's page. They were patient, polite, and very accommodating. Celeste offered excellent insight into how I can improve my ROI using the Social BFF software. Thank you!
Zahara helped through the usual I can't log in stuff. She was quick and very helpful. I appreciated it greatly.
I was at a stand still launching the MojoGlobal 2.0 without technical support on Saturday and Sunday. Claudette took the time on a Monday of the Memorial day weekend to help me get started with MojoGlobal; she patiently answered my questions and walked me through the process on a high level and pointing me in the right direction. She is a dedicated soul. She restored my good will in this product.
I joined the Certified Social Lead Consultant program very recently. The software and training is 1st class but had had to quit due to not having enough resources for my business. They went against their policy and offer to refund me my 1st payment with prompt customer service. They have an excellent Done-for-You Leads program which I highly recommend. Whenever I had a problem, they tried to sort it out as quickly as possible. Go Mojo!!
If you are looking for hot high quality leads to fill up your calendar, look no further. This is exactly what Mojo Global did for our business. They have very sophisticated software which gets you connected with decision makers in niches of your choosing. It requires a certain education curve, but if done properly, it could become your main source of getting new business. I'm very happy that we've started using Mojo's software and for all support we received along the way. Thanks Cory!
Zarah from support is fantastic! She answered all my questions and very patient in explaining how it works. She fix all errors in my computer to make sure that I can start this. She is very sweet and helpful!
Great prompt and accurate service by Gladys. She included everything I needed in her response with great easy to follow direction. Thank you Gladys.
Their support scheduling process is really intuitive. Zarah was a real gem. She was on time, encouraging, patient and very sweet. She got me set up with additional training materials and examples that I can now follow as a blueprint when implementing this software for maximum results.
A++
Zarah and the support team have been really helpful and timely in sorting out any issues I've had so far. Support is very important for anyone to succeed in any program and Mojo Global have a phenomenal team.
Great support, great software products, training and information
The team is repsponsive, quick offer solutions and are willing to go the extra mile. I recently needed help from Ezra G is CS. He took charge of issue and owner it all the way through. He even made a work-around to solve my problem. Great software and perfect training.
Mojo Global is a great company, their marketing advice and support is excellent. I recently needed help with one of the programs and I was helped right away. Gladys from Mojo Global was very patient and walked me thru my problem. I am back in business hardly skipping a beat. Thanks Gladys you are Awesome!!!!
Zarah!! You are always helpful and patient with me and I thank you! I appreciate all you do for me! Marcella
Lorenz is awesome to work with. He took some extra time to make sure all my questions were answered. I really appreciate his great customer service.
Gladys was very helpful and prompt in her response. So far I am enjoying this program
linkedin.com
