Mohegan Sun at Pocono Downs

Mohegan Sun at Pocono Downs Reviews

Reviews 4344
3.9
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I have not been a casino in 20 years. I like that ...

I have not been a casino in 20 years. I like that you have smoking and non smoking. The machines are newer, however. Since I didn't know what I was doing I blew 40 $ in 5 minutes. The return is terrible. I didn't see anyone winning. I found the casino, people, attendant's to be nice. I don't like it because you see no money. It was very difficult to tell what you win. Your money is gone fast and you get. No playtime with your money.

I had a bad experience with an arrogant and rude f...

I had a bad experience with an arrogant and rude floor manager whose name is Miguel. He rudely asked my friend and i to see our ids. I asked him why would he need to see my id since i showed it to them at the entrance, he went i am the boss here and when i ask you to show me your id you show it to me. Last i am visiting this place and i ll make sure to spread the word to every person that i know and tell him about this bad experience

Started off poorly at registration with a CSR name...

Started off poorly at registration with a CSR named "John". This young man clearly did not enjoy his position. We had made reservations months prior to our stay for a conference. We had requested a room with 2 queen beds. During check in, we inquired about the possibility of extending our stay for an additional night. He, (John), stated that it would be "REALLY EXPENSIVE" to stay an additional night.....never quoted a price....and that we would have to talk to a "room director" in order to do so, leaving us hanging. When we were checking in, he rushed through check in regarding a required credit card on file as if reading from a script. When we arrived at the "assigned room", we saw that it was a single king bed. We immediately turned around and went back to the lobby. He (John) saw us come back down and it seemed that he deliberately ignored us. We had to get back into line in-order to speak with him. When it was finally out turn again, we brought to his attention the face that we had requested 2 queen beds. He said "I don't see anything" regarding that request. I had a copy of the reservation showing just that and he did not want to see it. He said that he needed to contact a supervisor in order to verify. I tried to show him my reservation form, but he refused to look at it. When I asked to see the supervisor, he gave a "heavy sigh" and reassigned us to a room as we had requested originally as if he was doing us a favor. Under ordinary circumstances, I would have just left the property.

Once we got into the correct room that we had reserved, I went to the website and booked my own reservation for the extra night. It is beyond my comprehension that this individual is in the public view. As a result of his indifference, I had to make an extra trip to the desk to "check out" and re-check in. Fortunately for me, the ladies at the desk were competent and did everything in their power to make this process easy and smooth.

The property is nice and the rooms are nice and clean. The absence of a bathtub in the rooms is a negative. No relaxing hot tubs anywhere....the pool is small and the pool area is overheated.

I do not know that we would return for an elective stay.

Went to Rustic Kitchen for dinner. The place is ve...

Went to Rustic Kitchen for dinner. The place is very nice & the atmosphere is cozy. Our meal was delicious. The chicken marsala is tasty & the portions are plentiful. The waitress was delightful and the manager also does her job very well. She asked how everything was & we told her it was delicious. I would eat there again.

Need to accept other forms of ID. 24 years old but...

Need to accept other forms of ID. 24 years old but couldn't celebrate a buddies birthday because my DL was renewed but didn't get photo card yet. Had other photo for concealed carry and paper copy of license but it wasn't good enough

Went with the wife and we didn't net any profit we...

Went with the wife and we didn't net any profit we actually lost $30 but those 0.01 slots sure know how to make you feel like you're winning! So all in all we had fun but that's all we went to do as we are not really gamblers.

Good

We visited Mohegan Sun Casino in our RV to spend t...

We visited Mohegan Sun Casino in our RV to spend the evening and go to the buffet. Upon our arrival the buffet was not open. Disappointed. We then went to several other restaurants that were good. We then tried our hand at several machines and of course walked away poorer. We will stop there again in our travels.

Awsm

Clean

Clean, bright, casino.

Clean, bright, casino.
Fantastic venues for dining choices.
Nice lux sports book area

Absolute joke of a casino. Kicked my buddy out for...

Absolute joke of a casino. Kicked my buddy out for having an expired ID but legal paperwork from the DMV stating the delay on getting him a new license. Wont go back. Drive the extra couple miles to mount airy.

Busy, but an excellent place to play Blackjack. Be...

Busy, but an excellent place to play Blackjack. Best rules in the country. Blackjack pays 3 to 2, double down on any 2 cards, double after a split, surrender, AND the dealer stands on all 17's!

Ate at buffet. Staff was very slow to seat us, th...

Ate at buffet. Staff was very slow to seat us, though the staff was quick to point out that the clock was ticking as we paid for the lunch rate. Food was okay. Our waiter Ray was very good, and even told a loud customer to quiet down while the rest of us were eating.

Great

The is a decent casino for the area. Much easier t...

The is a decent casino for the area. Much easier to get here then to go to AC. They offer table games, slots, and a few decent places to eat, including a Ruth s Chris Steakhouse, a sushi bar and a buffet.. I hear they don't payout as much as the law says they should and the comps are below average.

It s a casino, so it s fun. However, holy smoke sm...

It s a casino, so it s fun. However, holy smoke smoke smoke smoke smoke. Everywhere. Non-smoking areas are virtually non-existent during the week, and even when they re open, they re like second-class citizens. Aye. I ve only ever really played craps for more than a few minutes, but my dealer forgot to pay me or underplayed me multiple times. Aye. 5 dollar minimum table? Not here.

Mohegan Sun at Pocono Downs

Mohegan Sun at Pocono Downs

3.9