4 years ago
My husband had previously gone to this staffing ag...
My husband had previously gone to this staffing agency to interview for a warehouse position, but after being selected for the position, he was never given his new employer's address. The Metroplex office team told him he would receive the address in an email to start the next day. After a few hours, he called them back since no email had been received (we checked spam, junk, etc.) After confirming the email address with them, we still never received an email.
The next day, we received an email asking why my husband never showed up for work. He called them and told them he never received the email. They said they would sent another, and he could start the next day. Again, no email. Again, we received a follow-up asking why he never showed up for work.
Fast forward a few months to today. I had an interview for a management-trainee position thru Metroplex. Even though we had poor service in the past, I thought I would give one last shot because it was a great opportunity. I had to coordinate with Alex (office team member) because I would need to go on my hour lunch break. It was feasible because Alex said the interviews only last about 15-20 minutes, and I was only 10-15 minutes away from their office. After two phone calls coordinating a game plan, we had agreed that she would alert the team that I would be coming in at 12:45p and had to be interviewed promptly to make it back to work in time. She even called the day of the interview to confirm this with me. Please note, she gave me the 12:45 slot because there would not be any other appointments during that time.
I walk in at 12:45 on the dot, and there are two other appointments waiting in the lobby. I go to the front desk and fill out my paperwork. About 12:50/12:55p the other two appointments are taken back. 1:00p rolls around, and I ask the front desk receptionist if she saw the note on my account about being on my lunch. She looked up my appointment, and told me that yes, there is a note about it. Unfortunately, their only two available interviewers were with the other appointments. She asked if we can reschedule, and I told her politely that I would not reschedule at this time.
I do not recommend this place of business. It appears disorganized, lacks punctuality, and is not very professional. I suggest going to another staffing agency.