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I went to the ER from the Hospital of Central Conn...

I went to the ER from the Hospital of Central Connecticut. I Went in for Flashing lights the doctor who examine me was obviously in a rush and never cared to examined my e yes carefully and with a more advanced equipment. The Doctor then prescribed me medicine because he believes i have migraines even though i never complained of headaches.1 week later Medication never worked and the flashes became worse that it would make my whole vision blank white!! for 1 minute each, probably like 20 times a day. I Went to a children hospital because i was 17 for self harm and flashing lights. 5 different doctors examined me that very day and examine my optic nerves. They told me i had a optic hemorrhage and papilladema,They Refurral me to a ophthalmologist and a neurologist After some time and tests, They told me if i never came in time i could of lost my vision permanently and they found the cause of the papilladema was because i have Intracraniel Hypertension and my spinal fluid pressure was high. This Hospital is very unprofessional and uncaring if i hadn't gone to another ER i could of gone blind.

I had a bad accident and was taken to this hospita...

I had a bad accident and was taken to this hospital. What a wonderful place. The doctor, nurses, health aides, technicians were fantastic. I was given such wonderful care. I'm giving them ten stars.

Awful. Simply awful. Disrespectful and condescendi...

Awful. Simply awful. Disrespectful and condescending providers. Nurses were laughing, chatting and listening to music at the nurses station. Not acceptable when I am a patient in extreme pain, waiting to be seen. The disregard for human compassion is unbelievable. I'm disgusted. Will NEVER return.

Normally, the times I ve been in the ER was during...

Normally, the times I ve been in the ER was during the daytime. Usually, the staff is nice, attentive, and I genuinely feel like I m getting quality care. Last night was different though. I came in complaining of chest pain, lightheadedness, and feeling like I was going to pass out. I wasn t sure if I have low iron, was having a panic attack, what it was exactly. The whole time I was there, it just felt like I was being ignored. I d get checked up on, but not frequently. I wasn t even hooked up to the monitors. Figured if I did end up giving out, it would probably go unnoticed for a quite a bit of time. Afterwards, I just felt like I wasted my time and money coming in the first place.

I was rudely ignored. Never given my meds. They fo...

I was rudely ignored. Never given my meds. They forgot twice to put my saline drip back in. My sodium was down and it was life threatening. After 6 hours I got fed up and checked myself out. Figured if they were going to kill me I might do better on my own.

STAY AWAY FROM THIS EMERGENCY ROOM!! I ARRIVED AT SIX AM AND WAS THE ONLY PATIENT. THEY SOUNDED LIKE THEY WERE HAVING A PARTY! I HAD A MIGRAINE AND WAS NOT GIVEN MY MEDS.

BLOOD PRESSURE MEDS...NOT GIVEN.
ANXIETY MEDS NOT GIVEN.
MY ANXIETY LEVEL INCREASED SO MUCH I WAS A BASKET CASE!

DOCTOR WAS TOO BUSY...PERHAPS PARTYING WITH THE STAFF OR HAVING COFFEE.

FINALLY GOT HIS ATTENTION WHEN HE HEARD I WAS CHECKING OUT.

LEARNED THEY HAVE BACK DOOR INTO MY PHARMACY AND KNEW ALL MY MEDS!!

ARE THE HIPPA LAWS NOT SET UP TO PROTECT US?

WHAT IF I HAD USED 5 PHARMICIES? I WOULD HAVE HAD SOME PRIVACY!

I'M REPORTING THEM TO THE STATE!!

WILL START WITH ATTORNEY GENERAL TILL I FIND THE RIGHT DEPARTMENT!!

THEY ARE A JOKE. I GOT HOME AND FINALLY GOT SOME REST. IT WAS SO LOUD IN THERE I WANTED TO HAVE MY HEAD REMOVED. MIGRAINES ARE SERIOUS BUSINESS. ..

SOMEONE OUGHT TO TELL THEM WHEN YOU GO TO THE HOSPITAL, YOU NEED TO BE TREATED!!!

They refused to give me xrays because they wanted ...

They refused to give me xrays because they wanted me to leave my 3 month Old baby and my 4 year old child with a stranger. And the doctor and nurses began making very rude comments !! Disgusted with their service !! Ucconn emergency room is better

I dont recomend this hospital it is the worst I ha...

I dont recomend this hospital it is the worst I have my daughter with severe pain and they just assume that the pain is because of her gastroparesis. They do a couple of exams and thats it, they give up. Where is the promise and commitment to do your best and go above and beyond for an answer to a patients sickness? Besides some drs get rude because I want more tests done on her and they say they dont have a reason to do so, what more reason than my daughter suffering in bed with severe pain? and no pain medications being given. Right she is there yelling with pain and all they do is close the room door so they dont hear her. I give NO STARS.

I had surgery last week at HOCC...first experience...

I had surgery last week at HOCC...first experience at this hospital. Everyone I encountered was supportive and friendly starting with the woman who checked me in at the entrance, the young man who transported me to different floors of the hospital for my procedure and of course the medical professionals. Dr Michael Posner was a competent and caring surgeon. Although I hope I never need surgery again, if I did, he is the first person I would call! The nursing staff was so supportive, helping me deal with presurgery nerves. Thank you staff at HOCC!

This is an amazing place this is being wrote by a ...

This is an amazing place this is being wrote by a kid. They took amazing care of my grandma and other family members. They have great communication service will get you the mandatory items that you need. Their gift shop is out stunning and full of good items at an amazing price the food is also amazing and I definitely recommend this hospital!!!

The hospital's staff are objective and professiona...

The hospital's staff are objective and professional. The customer service was hospitable and cleary communicative. I didnt have trouble, nor did i have to wait very long at the emergency dept.

Excuse unedited grammar

My daughter was seen in the emergency room and wa...

My daughter was seen in the emergency room and was given a covid test, I called re the results and was told the chart said she was to seek outside testing. By a Dr who never came in the room. So I asked for a supervisor so I could find out what was going on. Whelp they lost her test, supposedly the Dr who did it is on vacation. I asked so now she has to be retested and I have to quarantine correct the chief of the ER told me no I didn't need to quarantine unless I has symptoms. Which is complete opposite of what the cdc says. Not sure where the Dr got his info but not really to happy with the service. Won't be going back ever again

I had a pancreatitis attack and they admitted me r...

I had a pancreatitis attack and they admitted me right away took very good care of me and made sure I was always comfortable. Staff is extremely friendly and polite, you can tell they actually care and want you to feel better as quickly as possible. Highly recommended.. the nurses and doctors are amazing!

Beware of discrimination called mentalism or sanis...

Beware of discrimination called mentalism or sanism. Those labelled "mentally ill" are more likely to be victims of violence than perpetrators, the vast majority of them are never violent; and anybody can be misdiagnoed so drugs are pushed. I'm not necessarily against all psychiatry, I'm unimpressed by anything prone to misuse. There's political abuse of psychiatry, and there's also abuse without politics.

Unqualified staff never heard of an autistic genius or savant syndrome. They thought I couldn't be autistic since I'm not low functioning. I was a prodigy in elementary school, before being forced into "special education" because I couldn't tolerate bullying.
I was coerced to take drugs causing drowsiness, thrown in detention for sleeping in class, and forced to witness seclusion and restraint.

In states where medicinal cannabis has been relegalized, many unqualified doctors are still around. Their archaic ignorance is disasterous. The laws target people, not drugs. Said hate mongering has more to do with classism than racism, they just won't admit it. Without any medical reason to criminalize medical necessity, the jazz musicians and Mexican immigrants were among the targets.

European bigots influenced their American counterparts. Medical necessity was already banned throughout Europe before the United States.

Prehistoric medicinal herb still prevents paranoia because it's still relaxing. The pharmaceutical industry is losing customers. Medicinal cannabis will knock down the other dominoes, paving the way for repopularizing psychedelic therapy; the won't be freak outs in a therapuetic setting.

The junky staff at detox wards say, "do as we say, not as we do", pretending to be opiophobic so they can keep drugs for themselves, am eat in front of the patients only allowed hospital food. At Bristol Hospital, Dr. Nachiyappan Manoharan threatened forced injections of Zyprexa.

Dr. Christopher Yergen is a bully at New Britain General Hospital. He claims trauma victims are "more than just a little bit paranoid", as if the witnesses are liars. What happened to "trauma informed care"?

Dr. Michael Edward Balkunas is a sadist at New Britain General Hospital. The probate judge allows perjury, Balkunas wasn't asked to provide any evidence when he lied under oath, not once did the judge care about burden of proof.

Dr. Jeffrey Shelton is reprehensible.
Over and over, he forces patients through the revolving door via "Physicians Emergency Certificates" when there's no emergency. Dr. Shelton scoffed at me when I told him medicinal cannabis is how I concentrate.

Susanne Wargo pretends medical necessity "causes brain damage" while pushing Xanax without concern about brain damage or deadly withdrawal symptoms.

Medicinal cannabis saves lives. People who smoke are motivated, not "apathethic and lazy"; that's borrowed from a stereotype about Mexicans.

Dr. Fred Reindell claims mellow people are "the classic case of bipolar with psychotic tendencies".

Dr. John A. Nazarian of Community Mental Health Affiliates claims mellow people are "schizoaffective, bipolar" because of falsified medical records.

Sara Carlson Allwood misquoted me in the Intake Assessment. I described my traumatic past during the intake, made it clear I have PTSD, and said medicinal herb helps. This wasn't mentioned. I was falsely accused of "abusing alcohol" when I said I don't drink, not even occasionally.

Margaret Pienezak harassed me to cause anxiety attacks. Joanna Haffner unlawfully evicted me. I was thrown to the streets without warning.

The Department of Public Health allows violations. Alice Martinez despises medicinal herb, and claims CMHA's only violation was not coercing me to not discontinue use. The treatment plan didn't reflect my goals, so that's a violation; hence didn't sign it.

I'm rising above the abuse. I write about my experience to provide examples. It's about more than any particular person or facility. The people mentioned could be replaced. It'll take a lot to make a difference. I'm working on it.

The front end nurses at the emergency room departm...

The front end nurses at the emergency room department are disgustingly rude! And unprofessional! Why go into the nursing field if you aren t suitable for the job. If a patient walks into the emergency room feeling pressure in his cerebrum and explains to you that he s been seen else where but is now having different symptoms along with pressure to his head don t you think he needs to be treated kindly and not just act like nothing is wrong. And on top of acting like nothing is wrong having an attitude problem while I m stating what my husband is feeling and telling me I heard sarcastically and rudely as if what I m explaining is irrelevant. This hospital needs to fire these so called RN s and hire real nurses who actually give their lives and time to treat the sick and the impaired. How the world has changed people working for a paycheck instead of having passion in their field of work. I give it up for all those dedicated real doctors and nurses out there who truly and whole heartedly studied medicine for the love of curing and helping others. Other than that, these Cruella Deville wannabes need to seek employment elsewhere. I should call ER management and report them. It s time to evaluate these so called employees.

Sincerely,

Really Angry Wife!

Colleen and Jill were the best nurses I ever had i...

Colleen and Jill were the best nurses I ever had in my entire life, they really made sure I was feeling the best.Also gave me wonderful advice on how to better my life to stay healthy, very well educated staff at NBG.

While this hospital in the past has not been on my...

While this hospital in the past has not been on my list.of favorites. I just need to say that on Monday 8/12/19 I lost my heart and the staff that took care of my Grandmother hands down was absolutely amazing. While I did not get everyones name, I know her doctor was Dr Faith. He was an angel explaining what was going on and supporting my Mother and Uncle. Danielle I am guessing was the head nurse because she was on top of it all. And I cannot forget Michelle the social worker who went above and beyond for my family. I am sorry that I did not see everyones name because there were more people who were truly Angel's that day! Thank you for all you did for my family!!!!!

Came in today because I was having chest pain and ...

Came in today because I was having chest pain and they took me in and not only did the nurse have an attitude but was very rude and the took exams everything quickly that took 2 seconds and sent me to my room had me wait 3 hours just to say there is nothing wrong Mind you I m in pain they did not give me pain killers or anything basically could not do anything for me.

( I GIVE NO STARS ! )

I was seen by a doctor within 10 minutes of arrivi...

I was seen by a doctor within 10 minutes of arriving. X-rays completed 20 minutes after that and the doctor came back with X-rays 10 minutes later! I've never had such amazing service at an emergency room. Unbelievable. Entire process took 1.5 hours from intake to discharge.

My husband Pedro Emil Gonzalez is there and couldn...

My husband Pedro Emil Gonzalez is there and couldn t ask for better hospital to be..Overall The Staff is Awesome, It s a clean hospital and Very caring loving Staff ( Doctors, Nurses, House keeping, Securities) .They all work as a TEAM!

IS

Sat in the ER for 45 mins for my son who had a 104...

Sat in the ER for 45 mins for my son who had a 104 fever didn't see a Dr and there were still 8 people in front of us. Worse emergency department ever. And I always come to new Britain even living out of town.

Went to ER for sutures, won t do that again. In m...

Went to ER for sutures, won t do that again. In my younger years I was trained to do surtures, so I know when they are done right. Wound wasn t cleaned properly, thick black thread was used, no antibiotics given, and it was a dirty wound. Had to go to a walk-in to have it fixed, an antibiotics. I am much considering a bracelet that says do not take to hospital of centeral Connecticut go to any other hospital. I am feeling the poor to terrible treatments are personally dricted. One doctor told me I wasn t given any treatment because I had to many things wrong and one would interfer with another. JUST WHAT IS THAT.!!!

Wonderful hospital! This recent summer, my grandmo...

Wonderful hospital! This recent summer, my grandmother ( Dolores Paladino) was a patient multiple times for the same reason and it just got worse. The doctors and nurses here did whatever it took to make her satisfied and very kind , sweet and helpful. Don't listen to the bad reviews. Renee was the best nurse ever. Not only was she attentive, but she was the most kind and positive. Big thank you to everyone who helped take care of Dolores! Unfortunately she has passed away. But we are forever grateful and satisfied for all they have done for my grandmother!

My sister was admitted to the Hospital of Central ...

My sister was admitted to the Hospital of Central Connecticut-New Britain General. The staff from the janitor to the doctors are amazing people. They are friendly and always willing to help, even if it is not an area of their responsibility. From our experience, and I say that because I have spent many hours by my sister's beside, the staff does a wonderful job, especially with the work load they have to carry. A couple things I feel need improvement though, one is a better view. A couple days, when my sister was able to look out the window from her hospital room from north 215-2, this is what we saw a wall. Could it be possible to paint a cheery mural on that wall, so that every patient that occupies that room, has at least something beautiful to look when they look besides a blank wall? another friendly suggestion, please give techs less of a patient work load , so patients don't have to wait for long periods of time for care please. Overall, the Hospital of Central Connecticut, New Britain is an awesome place. Please, Please, Please, paint a mural on that wall. Give a patient, HOPE, CHEER A PATIENT UP. SPREAD LOVE

Update my sister Carmen Nunez died on the night of Memorial Day 2020
Stomach cancer spread to her liver,spinal bone and brain
I am asking that the wall be painted
So other patients that are ill
Can enjoy a beautiful view ,while being treated at the hospital
Please

I took my mother with chest pain the nurse got her...

I took my mother with chest pain the nurse got her inside right away The did EkG and all the blood work the Doctor can back and explained to us the results the Nurses the Sraff and the Doctors are nothing but the best
.

Awful, Awful, Awful. I came in late at night with ...

Awful, Awful, Awful. I came in late at night with a terrible skin rash/allergy that was keeping me awake. The PA that came in to see me was eating, barely looked at me or my symptoms and didn't listen to my background or questions at all. He diagnosed me completely wrong, saying I had a folliculitis, I did further research - and even a doctor could tell you that is definitely NOT what I had. I gained no relief, the PA, Dylan, disappeared when it was time to discharge me and didn't even answer my last questions before I left. I am not happy about running my insurance and paying a copay for this awful service.

i am not sure how to really write this at all, but...

i am not sure how to really write this at all, but there have been a few times over a period I would say roughly about 6 months to about a year that I can best remember, that when I do call the Joslyn center in the after noon to talk to the nurse about my sugars or something else that is of very importance to me and I see to be getting who ever has been answering the phone with a very smart mouth and putting me on hold, for a what I would call a very long time, and I do not care for this at all. I could be having a problem with my sugars and needing help and being left on hold is not my idea of treating people with respect at all. I am at the age of 51 and I do not feel that I should be treated like this at all. the rest of the staff take good care of me and helps me out a lot. I do not need someone putting me on hold when god forbid it could be something of a serious nature that I may need to talk to my doctor about it right away.

More

Can't give anything less than 1 star! This is bull...

Can't give anything less than 1 star! This is bullshit!! My father had lower abdominal pains and almost fainted. I called 911 and told them, they replied "Is that it?" Really? Took more than 15 minutes for them to send someone & they ended up sending an ambulance all the way from Southington. WTF?? What is this Elementary School? Obviously if you went to College to land in a Hospital helping people you need to do your damn job. They took him around 8:45pm and it's almost 11pm! He's still in the waiting room and could've died by now! Lady gives me attitude on the phone the second time I call & the first time I called they hung up on my face. Pure bullshit!

excellent doctors. They treated me the best with a...

excellent doctors. They treated me the best with a wide method in determining what I had. What to say about the nurses iual did an exceptional job in the care at the time I was hospitalized there. Agradesicdo with that hospital.

We can t say enough good things about this hospita...

We can t say enough good things about this hospital. The care on the second floor North was wonderful. The nurses Lynn, Annette, Arlene, Julian, Juanita, Diane, Marcia and others ( so sorry if I forgot your names) were awesome and provided my brother ( room #206) with excellent care!!! A big thank you to Kathryn P, nurse manager, who went out of her way accommodating us.
I m glad we found doctors ( Ryan & Christopher) and nurses who are devoted to excellent patient care.

We thank you
Peter & Pearl

I've always came to the ER at New Britain hospital...

I've always came to the ER at New Britain hospital with my clients & never liked the staff there. They always came off as not caring and a little rude. But after going there for myself, I will never go again !!! The nurse in the ER was beyond rude!! Absolutey NO manners, I greeted her and she said nothing to me & then when she was finish with me she told me to wait in the waiting room, I said okay and thank you and again she ignored what I said. While talking to her she seemed to have a whole attitude like I was annoying her. I will never return to this hospital and never suggest anyone to go

This place loves squeezing money out of people. Us...

This place loves squeezing money out of people. Used to be a great place but this younger gen of
doctors and nurses which sadly are around my age don't know what they're doing. They have a board in each room stating how long it should take to be in and out which is a complete waste because you stay much longer than it supposedly says. Also they take unnecessary tests to waste more time and have your bill run up. The excuse is ALWAYS the same "we're understaffed" I Hate to say it because I've been a patient of this place since birth but its honestly gone downhill.

Please do not go to this hospital. I have been her...

Please do not go to this hospital. I have been here numerous times, over the years of being a New Britain resident. Never have I had a problem until I got married. The behavior is not only unethical but ridiculously unprofessional. This facility seems to want me to file a federal claim with my attorney due to their lack of response to my attempts at contacting them.

Disappointed to say the least! Went with my father...

Disappointed to say the least! Went with my father to the ER with hiccups chest pain and arm pain. He looked horrible. They did a urine test, blood test, ekg, and a chest x ray. Didnt bother to check his arm which caused him a lot of pain and also, medicine wasnt helping for the hiccups and they Didnt rly seem to Care. We go home after 3 hours and my Dad is worse so 2 days after he goes to his regular Doctor and they find a severe tract infection. Lovely that the staff Didnt check the urine sample or misread it! If he waited he would have kidney problems especially since hes a diabetic! Very angry about this.

I went to the new Britain location. Nurses anesthe...

I went to the new Britain location. Nurses anesthesiologist and the nurse anesthetist were great. The nurses were great too except the delay for the procedure. I was supposed to go in OR at 12.45 but ended up going at 4 pm. Was really tired . The staff and the surgeon were great though. No complains .

I visited the new britian er tons of friendly nurs...

I visited the new britian er tons of friendly nurses and doctors but I had came in with serious pain and they sent a physician to examine me but not run any blood tests. I'm upset that they wanted to perscribe me steroids with no history of this type of pain. I gett better attention at danbury and new milford hospital they always took care of me.

Top notch nurses & support staff in the Labor and ...

Top notch nurses & support staff in the Labor and delivery area. Everyone works hard for the patient and even family/visitors are treated well. We were very lucky to have one of the bigger rooms at the hospital and the view was amazing. We also enjoyed the gift shop store, it was a little pricey but overall good. The cafeteria/restaurant Au Bon Pain was amazing and everything on the menu was very delicious and yes we did have a taste of it all considering we had a long stay here.

The staff is very rude and doesn't care about the ...

The staff is very rude and doesn't care about the customer. I called for an appointment and some queries regarding my insurance. The staff didn't help me, she get irritate and rude. I would give zero star as it deserve it.

I hate to have to leave a negative review, but cus...

I hate to have to leave a negative review, but customer service and hospitality is low at this hospital.
Due to Covid, it is necessary to wait in a line and answer covid related questions upon entering. I waited in this line today, as I brought my father to the hospital to have a procedure. When I made it to the window, my temp was taken and I was drilled on my travel over the last couple of weeks, as well as any symptoms I may have. I was told I wasn't welcome in the hospital, only in the lobby and my dad would have to head upstairs himself.
Upon stepping out of line, it was brought to my attention that I would need a pass to even sit in the lobby. Why wasn't this provided when I was in the line I just stepped out of? I was expected to get in line and wait again? Go through the whole screening event again, because someone didn't do their job?
I cant help thinking about the people that are here to have a procedure with higher risk than my dads, their loved ones rudely told they wont be accompanying them. No info offered about their procedure for handling info and keeping family notified, just blank hard faces. Maybe glorified greeters with a little more tact or perhaps a hint of human nature? That may make the entrance to the hospital a little more bearable. I understand the precautions are out of the hospitals control, but not the way they treat the people. The patients/family should be assured all is well and treated with respect.
Listen HOCC, this is not a concentration camp you're running, although I get the feeling that I'm sitting in one right now, from the way I've been treated so far.
My recommendation? Go somewhere else for your procedures, at least until covid is over. The staff here is not friendly.

my father was admitted after having a heart attack...

my father was admitted after having a heart attack.. the doctors were never anywhere to be found.. nurses seemed to not know what they were doing.. Seemed there is very bad communication issues they need to work on desperately. Took forever to get anything done. I think I would only recommend this hospital if you didn't mind dyeing..

Basically they don't show that they care about pat...

Basically they don't show that they care about patients.

You're their "Guinea Pig". The hospital is run by kind and good nurses who can not make decisions regarding your well being.

-Their COMMUNICATION STYLE, is a disaster,

-Their Residents are medical students with little experience.

-You never see an experienced medical doctor.

-WRITE YOUR WILL BEFORE YOU STAY THERE.

Been here only about 2 hours and about to go home....

Been here only about 2 hours and about to go home. Had my blood work done, ct scan, givin antibiotics while here, etc. I came in unable to eat or drink because my tonsils were so swollen, it was becoming hard to breathe. Now I almost feel fine. August 9th 2020

I'm so surprised about the bad reviews! I gave bir...

I'm so surprised about the bad reviews! I gave birth here last year 1 day before my Birthday. I will be choosing this hospital again in September for my next child. The staff was so nice to me I felt as if I owed them something, I do! My birth was peaceful, the guy who gave me my epidural did better than anyone who has done it before( 3 bad epidurals in the bronx nearly died) no electricity or leg jerk this time. They allow you to walk Not keep you stuck in bed so labor progresses, they encourage BIRTH not Csection. The rooms were spotless, I had my baby the whole time, after breastfeeding 12 hours straight a nurse came and gave me a few hours break. The nurse and women helping me while in labor were like fairies flying to your room to assist Food service was amazing, I thought I was in a hotel, the nurses were super soooo attentive and made sure I always had ice. After the birth the next afternoon a Professional photographer from Bella Baby* took some photos free of charge and gave a link of where to Purchase them. Most importantly I got bonding time with my little girl as soon as she came out, they let me hold her unlike some hospitals that snatch em and cut the umbilical cord they let us bond. I am going on baby number 5, I hope that even tho many changes to the hospital occured in the past year that it remains the same. Emergency Room is always fast for me & my family

If I can give them 0 star i will they just be walk...

If I can give them 0 star i will they just be walking around or seating down talking about everything expect take care people . Been here for 3 hours and nothing a lady out of the room in a bed with pain for almost 2 hours and nothing

When I went in yesterday saturday November 16th ar...

When I went in yesterday saturday November 16th around 10:50 p.m. through the emergency room entrance, I was greeted by extreme sarcasm and a combative/ unhelpful demeanor by the security guard on duty. That's is extremely bad for business when the gateway to the hospital is extremely unpolished and unprofessional.

I really dislike this hospital. My wife is in the ...

I really dislike this hospital. My wife is in the baby side getting a c section done. And when I tell you there rude, the nurse was called to help her to the bathroom and all she did was stand there, and when she finally made it to the bathroom she leaves saying she had to help someone else.. Smh never came back. And my wife is in a hole lot of pain. I would never in a million years recommended the birth nore the hospital of new Britain Connecticut to anyone. We asked for water from the lady that brings the pills and she said oh I don't do that your nurse will be back.. I have been in a lot of hospitals In my life time. But this baby place is a joke, my wife just had our baby yesterday we have until Saturday here and it's only Wednesday. Can't wait to take my family home and away from this place. Baby Cruz will never step a foot here again

Can not believe how many clinical errors and total...

Can not believe how many clinical errors and total neglect! My elderly Covid positive parents were so neglected and mistreated I can barely type this! My husband and I spoke to 3 different employees including a charge nurse! All contradicted the other and none took any responsibility or even attempted to try and help! Discharged into a waiting room for hours to wait for medical cab after receiving no treatment or care for their symptoms. As if the traumatic event of going there wasn t enough now they have to be rushed via ambulance somewhere else risking more people. Complete and total shame the way our elderly are treated! Truly heartbreaking!

I am currently a patient here at HOCC in the birth...

I am currently a patient here at HOCC in the birthing center and could not be happier with the care that has been provided to me by every staff member in this hospital . The doctors and residents are very knowledgable and concerned for the safety of myself and and unborn child and the nurses are caring and compassionate willing to go the extra mile. The nursing techs are quick to deliver whatever it is I need, and housekeeping is friendly and suportive as well. Not to mention staff in interventional radiology , always put a smile on my face . I am very happy with my decision to have been tranaported to this hospital at a time of emergency . I would highly reccomend HOCC to anyone . Thank you for the great care you all have given to me .

I call like 10 time to make a appointment i give m...

I call like 10 time to make a appointment i give my information to the answer machine no body call me back the funny part is in the answer machine said if you call after 4 o'clock we call you back and i kipping waiting

The best emergency care you can get, one of the fa...

The best emergency care you can get, one of the fastest in the state. But it's the location that tops it, just across park by world famous designer Frederick Law Olmsted (Central Park NYC, Capitol DC). And then the three National Historic Districts the Hospital is nestled in, West End, Walnut Hill, Downtown New Britain. Friendly talented staff had me back on my feet in no time. Primary Care Physicians are separated from this complex to a glorious facility near Plainville, which means if you're here for Specialty care, Emergency, or Maternity, the focus is entirely on you and you're not going to be running into people there for yearly checkup. Everything about New Britain General is the best for peace of mine, health, focus, and beauty.

PARKING: Oh there's lots of free parking options a few minutes from the hospital, there's metered parking on the street, and there are convenient garages. If you're interested in saving money, then save money. Look for the park entrance, drive into park and around to check out the relation to the hospital entrance, then back into the park. Lot's of free spaces within a gorgeous 5 minute walk of the hospital. There's also an Au Bon Pain on location, and a top-200 national art museum, the New Britain Museum of American Art, to check out or take a break from long term care. With all the worry that goes with a hospital visit, New Britain General has an absurd amount of places to find peace and center.

Worst experience both times having my babies. Very...

Worst experience both times having my babies. Very bad communication. They don't listen to what your saying or your concerns and don't respect you at all, I got a lot of attitude and disrespectful comments from the doctors and nurse on the labor and delivery floor!

My family member is a patient at this hospital. On...

My family member is a patient at this hospital. On north 2. Can you believe, they leave their patients buzzing all night. The nurses claim to be on their way. They are all gathered around talking not attending the patients. I was highly upset. To see this while visiting. The rooms are dirty with past patients bm/bodily fluids, and other things such as open packages plastic on ground. The ppl feeding your loved one get impatient after 2 or 3 bites, will tell the patient, oh are you done ? This place is below standards. I will be calling the head offices tomorrow. You call they lie about checking on your family members. Although a few nurses/cna s are nice. Overall dissatisfied with the services.

Y all are garbage and I hope every single one of y...

Y all are garbage and I hope every single one of your emergency staffs licenses get revoked. My friend almost died going into shock because u refused to acknowledge her pain despite medical proof. You frankly disgust me. If I could I would sue on her behalf. -40/10

Worse hospital in CT got here at about 11 pm on Su...

Worse hospital in CT got here at about 11 pm on Sunday with my sick 5 year old and my 12 year old going on 2 am still waiting and it's not even a busy night and they said they were not short staffed ,like the schools and everything else in New Britain very poor results

Mediplex of Central CT

Mediplex of Central CT

3.2