i am not sure how to really write this at all, but...

i am not sure how to really write this at all, but there have been a few times over a period I would say roughly about 6 months to about a year that I can best remember, that when I do call the Joslyn center in the after noon to talk to the nurse about my sugars or something else that is of very importance to me and I see to be getting who ever has been answering the phone with a very smart mouth and putting me on hold, for a what I would call a very long time, and I do not care for this at all. I could be having a problem with my sugars and needing help and being left on hold is not my idea of treating people with respect at all. I am at the age of 51 and I do not feel that I should be treated like this at all. the rest of the staff take good care of me and helps me out a lot. I do not need someone putting me on hold when god forbid it could be something of a serious nature that I may need to talk to my doctor about it right away.