MD Anderson Cancer Center Reviews

La excelente atencion medica es inigualable. Limpio ordenado los medicos enfermeras y todo todo el personal dispuesto a ayudar a nosotros los pacientes

It was a great place until my Father stopped responding to their treatment. Then they refused to return phone calls, shuffled him from one Doctor to another with no communication between the staff. They would not listen to anything the family told them about his condition. He did not make it, which is the cancer's fault. But it was an awful and quick ending and I blame that on MD Anderson staff because he stopped fitting their research subject criteria. After the fact I wish we had gone to somewhere more focused on treatment and recovery than on research. He might have had an extra year that way.

My husband was diagnosed with a rare and aggressive cancer. We were advised to go to MD Anderson for a second opinion. After a six week frustrating process of making phone calls every single day we finally made the flight to Texas to meet with their specialist. He walked into the room and told us he didn't know why we were there because they needed the sample from our initial surgery/tumor. Six weeks of calling every single day asking them if they needing anything and they never said anything. They let us take off work, fly to Texas, get hotel rooms and show up for an appointment that they knew wasn't necessary. After WE made arrangements to have the sample sent to MD Anderson they told us they would look at it and give us results a few days later. The night before they were going to give us results they called and cancelled. We flew home with no answers. If MD Anderson is one of the top rated cancer hospitals we are in serious trouble. As far as I am concerned, they should have to pay our hotel, parking, food, travel and missed wages for their mistakes and for them to sit in front of us and say, "Ooops! Sorry."

We are so fortunate to have a world class cancer treatment center here in Houston. I was diagnosed with late stage breast cancer in 2012. MD Anderson and it's wonderful team of professionals saved my life. I am so grateful for all the care and love they extended to me and my family during those dark days. Dr. Su was absolutely wonderful. She told me, "No worries mate, you would be back on the saddle in no time". She kept her promise and I am cancer free for almost 3 years. Thank you MD Anderson and Dr. Su for making my cancer HISTORY :)

Dr. Schaverien is always professional. He and his staff, nurses and PAs, are quick to respond to questions/issues. They always have your best interest at heart and he has the expertise and knowledge to achieve the most desired results. Blessed to be a patient of Dr. Schaverien.

All the staff was excellent, great hospital great service
It's the place to be if cancer is your problem

I am so thankful for this place! Here I can see one of the leading doctors in the world for Myeloproliferative Neoplasm disorders. Dr Verstovsek is awesome! It was here that I got the correct diagnosis and very likely saved my life. I've always received prompt and respectful treatment here. This is a huge facility and I will always be grateful for the work and research done here.

I can not imagine any other place in the world that gives you the kind of hope for life that you receive at MD Anderson from the second you walk through the door. You know immediately why they are the number one cancer center in the world.

I always was very happy and impressed by the whole organization. I keep getting disappointed time and time again since they have changed the whole website. Every thing is so chaotic and disorganized. I am thinking about switching to another hospital. As a cancer survivor peace of mind is the first thing I need what I don't get from MD Anderson nowadays.

Feb 2018: If you are not doing chemotherapy the doctors try to convince you to do it and lose interest in you once you decide not too.
Also, don t believe in their integrated medicine department. As soon as Dr. Liu finds out your not doing chemo she sends you straight to ER.
The whole system is linked to lure you in so you become an inpatient. As soon as we arrived ER, the nurse says would you like chemo ? Like it s a hot selling candy bar. They make their money from chemo. Don t fall for it. Even if chemo works out for you, the cancer usually comes back and much more aggressive.
There are many other ways. Read up on natural cancer cures. Chemo is not a natural substance. It s a chemical that has no relation to the human body and over 90 percent of doctors will never take chemo themselves.

We are dealing with stage IV cancer without chemo, radiation, or any of those things. And not because of insurance. They would cover it %100 if we wanted it. Like I said it s all linked. Why do you think insurance doesn t cover natural or holistic cancer cures? One answer, there s not enough money to be made from it. It s a real thing and it s all about who and what you know. Look into the history behind how chemo started and you will be shocked.

We couldn t even get MD Anderson to review her last CT scan and compare it to the most recent one. My wife spent 6 nights in your hospital and we asked everyday for them to do the comparison so we know if things are getting better or worse. None of the doctors cared to do it. But they would jump at the first opportunity to load my wife up on IV bags full of chemical infused fluids that would slowly kill her.

My wife couldn't even get the right sized hospital gown to wear while she stayed at this hospital. They said all they carried at the time was xtra large. That s what the nurse claimed anyway. And the nurse insisted that she wear it even though she only weighed 90 pounds at the time. She could of just let her wear her pajamas. They are making millions of dollars from injecting people with chemo and can't afford a gown?! Unbelievable. The nurse also claimed they only had one size of NG tube and insisted that it s the only size that works. It hardly could fit into her nose and it was very painful each day she had that tube. My wife is an experienced RN with 20 years of experience and she was the charge nurse. It's not a one size fits all when it comes to NG tubes. And even the smaller tubes get the job done when decompressing someone that hasn t eaten for days. The name of the nurse was Ms. Hong. She was terrible and so were the doctors. I don t believe it s just one or two people to avoid at this hospital. It s the central concept. Most of the doctors who came by the room expressed how much they didn't recommend our natural method of treatment. Well, IT WORKS. And thank god we didn't listen to them. There's no way my wife would be alive today if we fell into the trap of chemo. Besides, why would we do chemo when it's only been proven to extend the lives of those with her condition by only a couple of months. Makes more sense to make an attempt to cure it through natural means. Which turned out to be a great choice.

They don t care if your cancer is going away or not. Most cancer patients do not die from the cancer. It s from the chemo itself. This hospital has never earned the right to draw a line through the word Cancer on their logo.

Update May 2018: It has been 10 months since my wife was diagnosed with stage IV cancer. We have surpassed the life expectancy provided by several different doctors. We are still keeping it all natural and doing better than we were before. She is slowly gaining back strength, eating more, and in less pain. It s all about healing your body from what comes from the earth in its natural state, keeping a positive mind, and praying to god. Don t poison your body with chemo. God bless you all.

Incredibly helpful, kind, knowledgeable providers. Positive approach allays patient discomfort. Unbelievable care.

Mrs. Cathy did my blood work. She was wonderful. She was very sweet and made sure I was calm and comfortable.

Great for advanced treatment. AWFUL for compassion. MDA turned us over to collections for $65 after we unknowingly lost our insurance. We received a $2,500 bill that they would NOT negotiate a dime off of and then 18 months later tried to charge us $65 more. (If we had still had insurance, they would have received about .65 cents on the dollar). After refusing to pay a bill we could not substantiate, they turned us over to collections which greatly impacted our credit score. They want you to believe they are in it for YOU, however, despite being a non-profit, you can bet they know there is HUGE money to be made off your crisis....all that said. We did have amazing doctors, who I am sure if they knew the internal struggles we have had with MDA would be mortified! I can say without reservation Dr. Lewis (MDA Sugar Land), Dr. Cohen (main campus - skin cancers) and Dr. Myers (head and neck) are among the greatest doctors. They are worthy of a much better facility to practice out of.

MD Anderson's approach to my cancer was terrific. I am a cancer survivor thanks to the outstanding technical expertise of my MD Anderson medical team.

I m appalled at some of the reviews that s being wrote on here, usually people that write reviews are the ones that s upset, I had to stop reading them, one place said it s Ghetto, its actually more like a luxury hospital, you would have to see it yourself. . M.D. Anderson is Amazing, the #1 doctors from all over the world are here. I m sorry that you re loved one may not of made it but remember it s cancer and the best chance they had is at MD Anderson. I m 37 and I m flying here from the other side of the country once a month for the last 7 months (all expenses paid because I m in a clinical trial, paid by the drug maker). I was diagnosed with a rare cancer, like one out of 200 or so be diagnosed, it s a tumor in my salivary gland on my jaw. I was told by other hospitals that I have no option but cut it out and the side of my face be paralyzed, I couldn t imagine and felt I rather be dead. I m in a clinical trial taking a pill twice a day and it s basically gone, on a PET scan it s not there and barely visible on a MRI, it s possible it ll be totally gone soon, if not they can do surgery without harming the nerves. The surgeon here is no shit the #1 head and neck surgeon in the world and he says there s no need for surgery. Im forever grateful. If you re told you have no chance by your doctor then I recommend you get a second opinion here. They can t save everyone but it s your best chance.

Everyone at MD Anderson, from the doctors to the valet workers, are amazingly pleasant. Appointments go according to schedule mostly; I never had to wait much past my scheduled appointment time. They understand that no one there is having their best day, and make things as easy as possible. My doctors were always quick to get back to me when I had questions or problems. Hands down the best medical facility I have ever had occasion to visit. If only my regular doctor's office ran so smoothly!

MD Anderson is a well advanced cancer research facility but they might not be aware of more going on other research institutes.

Do you want to know alternative methods that would surprise you and save you thousands of dollars? There are two American cancer centers that are actively researching on mycology and applications - City of Hope and Memorial Sloan Kettering. But there are some quite advanced researches done already and their products already continue to save even Stage IV cancer patients - most rejected by hospitals and expert doctors. You wanted to hear more? My brother suffered from throat cancer without eating and drinking for 3 days, and he is well now..

Every time my father-in-law goes here for his appointments ALL of the doctors are hours late. He ends up being at the hospital for 15+ hours on every SINGLE appointment day and sometimes over 24 hours. He is the last patient to leave even when his appointments are at 7AM. Consultations do not take hours. The staff of this center do not care about anyone else's time but their own. Most of this time is spent in the waiting area. Might as well not make appointments since they're never on time. When my FIL mentions side effects from the treatments the doctors tell him to go to the ER instead of explaining that chemo is a serious treatment and causes a multitude of symptoms that can potentially be different for every patient. Seems like they only want to run his bills up higher instead of caring for their patients.

My Aunt was dying and I wasnt allowed in the room because I wasnt "immediate family" even though I was the one taking care of her! I didnt get my last goodbyes.. SHE SUFFERED, the nurses did nothing, and I couldnt be there! never again... never ever again... one of her nurses was also very rude! Gosh I wish I couldve remembered her name with some of the comments she was making she almost got slugged! I am beyond furious!

Caring. Passion. This hospital offers excellent care to patients and family members. If you have cancer or even suspect it, this is the place you need to go.

Great place for deliveries very friendly personnel great place

MD Anderson saved my husband's life. This is the most comprehensive and fantastic cancer center in the country.

Recently, had to help a international patient ( cash pay) to get into MD Anderson, the staffs in international patient service center were so bad that I can't believe it is MD Anderson's voice ( 713 745 0450, try out that number, pretend to be a international pt just to see how bad it is!), the front desk operator has a very bad attitude issues, they never respond to pt's emails or if you leave a message, they never call back, the worst thing is, the pt's records and data emailed to them will get "lost or never received", unbelievable service! If a cancer pt try to contact them directly and will suffer a severe anxiety and in fact make him/her feel worthless! I wish I can rate them 0!

Dr Guidley is a wonderful and caring doctor in the head and neck area.

I went to M.D. Anderson Cancer Center in Houston Tx and was denied medical treatment. I went to patient advocate and they were no help, ended up talking to several doctors none of which seemed to care. I tried to get a resolution of medical treatment because of cancer and was put off by the patient advocate office and had nowhere else to go for any assistance and I just want it known that M. D,. Anderson is not all that it's put up to be. After many efforts of trying to get for cancer I was denied any treatment and was told to leave and go somewhere else. For M. D. Anderson to be considered one of the best cancer clinics in the U.S., I found it to be unconscionable to be turned away and refused treatment of any kind.

It s much easier to talk to your president than to talk to your doctor. They stopped my father s treatment after 3 chemo cycles because of some missing information from the health plan. The only thing they care about is money .

This was a horrible experience for me. I had breast cancer recurrence in less than a year from my original diagnosis.. had already 6 surgeries and needed a 7th to redo mastectomy and take down skin. They were supposed to keep me overnight in hospital and kept me overnight in observation instead. They would only give me norco 5 by mouth for pain even though I had an incision from under my arm to almost my naval area... I am a nurse and not a drug seeker but I think for surgery like this IV pain Med is appropriate. Then the next day for the 4 hr ride home I requested nausea Med which they threw a fit about giving also...
The real disappointment came when I chose to complete radiation at home and they refused to give me a referral. I asked them before the surgery if they could set up radiation at home and they said yes, I even have it in a message on my mdanderdon portal... I argued, cursed and cried to the radiation oncologist, her Np to please help me. They had a patient advocate call me who didn't want to hear any negativity about them and told me to call my insurance, get copies of my medical records and send them to a local radiation oncologist... if any of y'all are experienced with radiation, you know you need a referral. I had to call up my breast surgeon at home to get a referral which was extremely embarrassing since I left her to go to Md Anderson.. plus my surgical oncologist there told me not to worry about following up unless I had future issues... what? Thank god I have a great breast surgeon in Baton Rouge who welcomed me back with open arms... I follow up with her every 3 months...and would advise anyone to think twice about seeking treatment at MD Anderson.

For 2 years my fiance has been receiving treatment at MD Anderson. I have heard more negative than positive. It is a cattle drive and as a patient you are just a # providing a pay check. They have horrible bed side manner and do NOT care about people. If you do not have insurance, they will REFUSE treatment. HORRIBLE!

This is absurd and the TRUTH will eventually reach the masses and institutions like this will die. If you are dealing with cancer and illness, check out the China Study and watch Forks over Knives.

Take control of your life, make better nutritional choices, and start exercising.

God Bless and I pray this review helps you.

My sister had a procedure there, resulting in an overnight stay. Everyone from nurses in the hallway, to floor nurses, to doctors , to just any employee went out of their way to give directions, check on her well being, just excellent hospitality!!!:)

I wish I had something good to say about this hospital. Unfortunately they took my brother in and in less that 24 hours he was gone. After being stabilized in another hospital MD Anderson decided to take him in only to let him die. I don t want to be unfair. We knew our brother was very sick and we did not expect the doctors to do miracles but the poor service that he received was disappointing. After refusing to allow one of us (his sisters) to stay with him even though they knew he was very sick, DNR, and unable to care for himself they called at 0830 to tell us that his health deteriorated during the night and he wouldn t make it home as planned. When we arrived to see my brother he was in pain, we asked if he was able to sleep and he said he was in pain all night. He wanted to vomit and asked my sister to pass him a pink bucket that he was given to vomit. They didn t even have the decency of providing an emesis bag for him. I noticed there were supplies at bed side to set up suction but everything was unopened. No one even tried to use the suction set up to keep him comfortable. He did not even have a pillow for his head. He was not even given a sip of water all night. I had sent him a message that morning to check on him but he never had a chance to read it. His cellphone was far away from him. The bedside table was far away near the wall not at his bedside like it s supposed to be. After he passed I asked for soap and water to clean his body. He was sitting in a pool of blood. He bleed out and no one even noticed. Of course I am angry, of course I am disappointed, I feel that my brother was not taken care of. I feel that I was robbed from that opportunity to care for him. He was alone and scared when the doctors went to tell him that he was not going to make it home. When we arrived the first thing my brother said was they have told me the worse, they said I will not make it home . That is one of the main reason we wanted to stay with him that night. We did not want him to be alone and afraid while being tortured by medical professionals who are supposed to be compassionate. We understand the we have an obligation to tell you things as they are . We understand, but why let our brother be alone while telling him the worse. Where is the human side, the compassionate side? Why didn t you let one of us be with him and care for him? That, I do not understand and I never will.
To: the manager at the front entrance who knew of our situation but still decided not to make an exception to let us care for our brother.
To: the night shift nurse who was supposed to care for him at night but didn t even provide him with a pillow for his head.
To: The Doctors who went to tell my brother while he was afraid and alone that he would not make it home.
To: the doctors who entered the room while our brother was passing away and stood there watching while we cried mourning our brother.
We hope you all find peace on your heart and never again do to another patient what you did to my brother. For the love of God stop being insensitive, stop being cold, stop being careless. We are human beings we are suppose to be caring and understanding. We don t expect an apology or a response because anything you can say at this point it is just an excuse. I do hope this message gets to all of you because you all need to re-think the way you treat your patients or at least the way you all treated my brother and never again treat another patient the way you treated him.

The University of Texas MD Anderson Cancer Center (colloquially MD Anderson) is one of the original three comprehensive cancer centers in the United States. It is both a degree-granting academic institution, and a cancer treatment and research center located at the Texas Medical Center in Houston.
MD Anderson was created by an act of the Texas Legislature in 1941, making it a part of The University of Texas System and was established by the National Cancer Act of 1971. Today it is one of 45 Comprehensive Cancer Centers designated by the National Cancer Institute. The cancer center provided care for about 127,000 patients in Fiscal Year 2014 and employs more than 20,000 people.
It is affiliated with The University of Texas Health Science Center at Houston and Baylor College of Medicine. MD Anderson has an endowment of $486 million as of November 30, 2014.In 2017, it has been ranked #1 for cancer care in USA by the U.S. News and World Report.

The cancer center is named after Monroe Dunaway Anderson, a banker and cotton trader from Jackson, Tennessee. He was a member of a business partnership with his brother-in-law Will Clayton. Their company became the largest cotton company in the world. Anderson feared that in the event of one of the partners' deaths, the company would lose a large amount of money to estate tax and be forced to dissolve. To avoid this, Anderson created the MD Anderson Foundation with an initial sum of $300,000. In 1939 after Anderson's death, the foundation received $19 million.
In 1941 the Texas Legislature had appropriated $500,000 to build a cancer hospital and research center. The Anderson Foundation agreed to match funds with the state if the hospital were located in Houston in the Texas Medical Center (another project of the Anderson Foundation) and named after Anderson.
Using surplus World War II Army barracks, the hospital operated for 10 years from a converted residence and 46 beds leased in a Houston hospital before moving to its current location in 1954.
The institution became the subject of controversy in 2005, when it leased the use of its name to private investors who intended to promote a particular therapeutic approach, proton therapy. An article in the Houston Chronicle suggested that the arrangement between the Center and the investors might skew incentives, providing M.D. Anderson with non-medical reasons to "send as many patients as possible into the program.
MD Anderson is focused on research on causes, treatments, and prevention of cancer, with the stated mission of "Making Cancer History." In FY 2014, about 8,000 patients participated in therapeutic clinical research exploring novel treatments, making it the largest program of its kind in the United States.
Being part of The University of Texas System, MD Anderson Cancer Center is managed under a nonprofit structure; however, for-profit agreements have caused some to question the motives of the center.
MD Anderson enjoys university status by providing fellowship, internship and residency opportunities to Ph.D.s and medical professionals. The institution offers master's degrees and Ph.D.s to students enrolled in The University of Texas Graduate School of Biomedical Sciences, which it operates with UT Health Science Center at Houston. Areas of study include: immunology, cancer biology, genes and development, molecular carcinogenesis, medical physics, biomathematics and biostatistics, experimental therapeutics, and virology and gene therapy. Through its School of Health Professions, the cancer center also offers bachelor's degrees in nine allied health fields, including clinical laboratory science, cytogenetic technology, cytotechnology, diagnostic imaging, histotechnology, medical dosimetry, molecular genetic technology and radiation therapy. The school also offers a master of science in diagnostic genetics program.

Your commercial is incredibly ANNOYING. !!! As soon as it starts I disconnect the sound. The commercial is repetitive, boring, and has no creativity. This commercial is OK to see a couple times. After that it becomes ANTAGONIZING. I suggest getting a PR firm that can do a better job for you.

I was shocked!!!
I am still very surprised at what happened to me at MD Anderson. I have been to a lot of different facilities and I have never seen anything like it. I found the facility to be "huge." Good thing there are plenty of "friendly people" to help you to your destination. The hospital was very clean with a nice relaxing decor. However, during my stay, I witnessed some things that were far more important!
After most surgeries the "recovery nurses" are "everything" to you. In my case I had excruciating back pain (unrelated) a catheter, blood drain, IV's, tubes everywhere. Needless to say I "felt horrible." I have had nurses in other facilities be "rude" and "judgmental" when asking for help with pain. I have had them burst into the room at 3 a.m., turn on all of the lights and be in my face trying to "draw blood" before I was even conscious. I have had nurses leave me waiting when I "buzz them" often times avoiding me all together. I have too many actual "horror stories" to tell at this time. All of these "actual experiences" really made my stay at MD Anderson so "unique" and so "special."
All of my recovery nurses were "amazing." (Special Thanks to Hanna, Marcus, Donna, Bryant, and Desiree.) From about 10 p.m. to 9 a.m., every 2-3 hours my nurses would "sneak" into the room making an "obvious effort" to not wake my wife or I. "No lights" only a "small crack" in the door. They would come in "empty my bags" and slip out quietly. If they needed to wake me it was always with a "gentle touch" and a "whisper." Anytime I "buzzed" them they came "quickly" to see to "whatever I needed." They were constantly doing everything they could to "make me comfortable." All with a "very obvious sincerity" to their "kindness" and "concern" for my well being.
I have never seen anything like it. I can assure you it makes a "huge" difference in your recovery both "physically and mentally." In fact that was definitely the "most surprising" and "most appreciated" thing that we experienced during our stay. The "sincere compassion" from everyone. From the front door to the back door, hard to believe, usually there are a "few bad apples." Not here. Every employee, every volunteer, and even random patients were the same. (Extremely kind and caring.) It truly felt like a "higher power" watched over the place.
I would compare the feeling to the "Grand Canyon" for anyone who's been there they will tell you the difference between "hearing" about the canyon, even "seeing pictures" is no comparison to "standing on the rim." The difference is "huge" and the "feeling" is "overwhelming." I have always heard that besides MD Anderson having the "best doctors" in the world, they also have really "compassionate people." Now that I have experienced that compassion "first hand" and actually "felt" that "level of compassion" I would consider the comparison to the Grand Canyon to be the same. Wow! Overwhelming! It's easy to see why they have been #1 for so long. It's also very easy to see from the "outside looking in" that the "people" inside of all of those buildings are not just the "back bone" of MD Anderson they are also the "heart and soul." I feel "extremely blessed" to be a patient. Thank You and God Bless You All. (Google John W. Davis at MDA to see the review about my surgeon.)
Len Sparkman, Galveston

Hello , I just want to ask few questions about it , if anyone can help me I would be thankful , my father have CMML and I want to talk to anyone work there or had there treatment there ,,

Basically the hospital that saved my life it's that simple

My Dad passed due to mis managed care. Great research and cancer treatment center but palliative care is horrible

What's done is done, no need to send an MRN. I would just like to warn people about the effects of radiation possibly causing DIC.

Idon't tell you the cost I am now impotent and suicidal thanks to them

Can't get a hold of anyone. They want you to jump through hoops to become a patient.

Everyone is nice, loving,caring and just great people. I've been coming since 2011 and have made so many friends. This is the number 1 hostpital in the world. Great doctors,great nurses, great staff!!! #ilovemdanderson
#besthospitaleva

When you come here long enough you will see the other side of it. The quality have going down by those bad apples. Some nurses and staffs have very bad attatue toward to you and you can feel that they don't care about you at all. And some are refuses to helping patients feel comfortable while on treatments.

If you've got cancer...it's the only place to go!!! MD Anderson is the best at fighting cancer and changing cancer patients into survivors!!!

Don't let their shiny website full of "Early Detection is Key" and world class in research/detection etc. fool you. As a mother of 3 under 5 and only 43 years old, I was told that regardless of my Anti-HU (ANNA1) antibodies, I don't qualify for their SCLC "screening" (PS: 80-90% of people with positive Anti-HU antibodies have SCLC) because I'm not "old enough". I also don't qualify for screening at their cancer center because I don't have confirmed SCLC. REALLY? So, you tout your ability to screen and how important it is, my out of pocket is met for the year (AKA: They would get paid without issue) and they refused me because I'm "too young" and "not yet sick enough". When dealing with a cancer where early detection means the difference between 31% chance of 5 years and a 2% chance of 5 years, you would think that they would gladly take my money to help screen me. Especially when I show positive for an antibody that most people produce when they have SCLC. Nope, not a care in the world. The nurse I spoke with didn't even know what that WAS and wouldn't make me an appointment unless I had a confirmed tumor. Guess where I WON'T be going when my cancer is detected? Now I know why FOR PROFIT centers like CTCA exist. Good thing I have great insurance!

Great doctors and nurses. Wish the natural medicine side of things was a bit more robust

In 1982 while being treated by Dr Sudereth, my fathers left lung was punctured by an intern from Dr Sudereth's office causing the lung to deflate, fill with fluid and fill up the good lung causing death. The Hospital's autopsy covered it up with another cause of death. Negligent Manslaughter was the true cause. In 2015, an MDA's MRI technician neglect caused my wife to go into a panic attack damaging her fragile lung tissue causing blood to be coughed up and her death 10 days later. AGAIN NEGLIGENT MANSLAUGHTER. I Lost my father and wife to IDIOTS working for MD Anderson. AND because of the TEXAS Tort law limiting medical malpractice amounts, attorneys won't take the cases. MDA gets away with Murder. I recommend that the district attorney look into MDA and the cover up deaths immediately.

I was in MD Anderson for 2014 and 2015. I had worst experience with Dr Patel in dermatologist dept. I was taken chemo and I had appoint with her she came with two assistants and asked me me show my back and Dr Patel from top to bottom scratch my Back with her nail it was very heartful. Please careful with Dr Patel in my view she is a very unprofessional and rough with the chemo patient.

My nephew was on critical condition before we get referred to this amazing hospital, now he's doing his treatment but doing better much better, and how different my nephew Alan looks, we still believe in miracles and God and this profesional doctors and amazing staff at this place make you feel that you are in the best place you can be,, THANK YUO for everything since day one

The City of Houston's Hospitals City of America is being felt from the airport ... everywhere, clinics in multiple locations and skyscrapers and campuses ... step-by-step even in the corridors Reanimation rooms ... no one on holidays ... big oncology center as big medical schools, heart center , child and gynecology clinics ...
Cleaning, hygiene, attention ... even talking abes ... Talking about the space hospital, "do you have aspirin ..."
Huge rest areas and cafeterias ... why didn't I go after ESOGU ...

Hubby had stage 4 tongue cancer n is cancer free for 4 yr. Wonderful people who work there

I had very long waits when I was there for an appt. I also could never get the DR. or her nurse to return calls.
The female radiologist didn't tell me that there was a shingles vaccine out now and that I should get one. So I got the shingles and they are very painful. The Dr's were all very nice but I did feel like I was an on going experiment for many years. Finally, after 5 years their last coctail worked. I had stage 3 Ovarian Cancer.

Best Cancer Center of Excellence! Terrible Customer Support & Pain Management
Everyone there is working hard to cure us- We are survivors! Dr. Pagliaro and his team are amazing, talented, and blessed! I just wish the Supportive Care Department was better at their job. I've been seeing them for over 2 months and they haven't even ordered a simple blood test to see where this pain might be coming from.

MD ANDERSON Lung Cancer.

If you are reading this then you are looking for answers just like we were 3 months ago. Our experience was with 2 different hospitals. One Hospital was not up to speed because they were not a cancer research hospital.

If you have any form of cancer you want to go to a hospital that specializes in CANCER. We had all previous test results sent to Md Anderson of which several had to be redone. In the process we found out that the first Hospital/Doctor neglected to do a Lymph Node Biopsy. Luckily we got a 2nd opinion with MD Anderson. Thank the A team at Md Anderson!

Our first experience with Md Anderson was somewhat overwhelming. Md Anderson has a good online system where you can look at your test results and find out when your appointments are. Computer skills are a must for MD Anderson schedules and notifications.

You will be late for some appointments because other appointments will be running behind in the MAIN Hospitals but they will get you in so just follow your schedule. We only met "ONE" person out of a hundred who was in my opinion uncaring. The other folks there ARE outstanding but the waiting rooms in the main hospitals kind of make you feel like you are in a cattle car. Parking is overly expensive for the main buildings.

Every Doctor and every P.A. we met were simply AWESOME. Our Test results were reviewed by a Thoracic Surgeon, a Chemo doctor, and a Radiation doctor, OUR TEAM of doctors. Surgery was ruled out because the one test they neglected to do at the first hospital on the Lymph node.
After all the test results were reviewed by OUR panel of Doctors ALL EXPERTS in cancer treatment and research I have no problem saying the team we had at Md-Anderson are at the cutting edge of technology in Cancer Research. For us they decided upon a two-step approach for stage 3 lung cancer basically Radiation and Chemotherapy.

NOW THIS IS IMPORTANT SO READ THIS.......MD Anderson is one of the FEW hospitals that has PROTON radiation treatment. MOST hospitals DO NOT HAVE this state of the art technology. It is called Proton Therapy. This form of Radiation is on the cutting edge of Cancer treatment and Md Anderson has been doing this since 2007! MDA was one of the first to use this kind of treatment. There are other facilities with Proton Therapy that are being built around the country. Proton Therapy works on Prostrate, Lung, brain and any kind of solid tumor related cancers. YOU WANT PROTON THERAPY if possible. I have heard that some insurance companies do not want to pay for this treatment so you need to have good insurance.

Now to the Proton Therapy center at MD Anderson. WHAT AN Awesome group of professions, an extremely friendly relaxing environment. This part of MD Anderson reminds me of a hotel, coffee , free parking, the folks at the desk REALLY have your back, a nice waterfall and comfortable waiting area.

Treatment takes about 40 minutes per session daily (M-F) for 6-8 weeks. (Better than surgery in my opinion) I honestly have never seen such a relaxed, comfortable, hospital environment w Free Parking.

Md Anderson Proton Therapy is the GOLD STANDARD. Appointments are always on time the staff is out-going, caring and helpful. This is the best place to go. You will still need trips to the MAIN hospital but once you get used to where you are going it becomes routine.

For us it took one phone call to setup the initial evaluation and then Md Anderson took over and scheduled tests and treatment. I will update this once we know how everything turned out I hope this helps someone with their decisions.

My father used Dr. Shah from Urology. His bladder was removed robotically. the procedure itself went well. I was kept well informed during operation. after care was weak. Many problems in hospital staff was not able to monitor properly. NO coordination between departments ( heart - urology) Once released follow-up care non-existent. My father passed away 8 months later from bladder cancer they claimed they removed and he was good for at least 5 more years.

I've been here at least 10 times in the last few months, my mother-in-law has cancer. She's probably been her 100 times in the past year. When I drive her its easy to get around because she knows where to go, when we walk in she directs us and knows the best routes to take. If I'm coming here to meet her its a bit more difficult. But everyone who works here is very nice and helpful, we are amazed at the consistently good customer service!

They're really great and my friends and I are doing a project on it right now. Thanks.

MD Anderson is second to none in their research and care of their patients with cancer; wouldn t trust my husbands care with anyone else!

If this is "The Best" I certainly hate to see the worst. I would not recommend this place to my worst enemy. Took two months and $20,000 worth of tests to finally get a diagnosis. Now trying to schedule treatments and no will return our calls. Very unprofessional! Avoid this place if possible.

Great for cancer pation nunber one researching and clinical trials, best Dr s.

This place dosent pay its employees what they need to, they alway low ball the employees, also
Only ppl with money get the best care if your average you go to then end of the line even if you were there firt.

I'm in love with this place. It's terrible that I've had to have been here for obvious reasons, but if not for the incredibly capable doctors here my mom is still here to tell me she loves me. And I her.

Diagnosed with breast cancer in 2019. Immediately called and scheduled a consult. I was ordered to undergo a repeat mammogram and an ultrasound which confirmed diagnosis from my local physician. Literally from the first minute of doing my mammogram, I KNEW I had made the right decision. My treatment team were awesome!! I could not be more pleased. I have completed chemotherapy and recently had a mastectomy and will undergo reconstruction surgery later in the year, following radiation.

From the doctors, nurses, physicians assistants, anesthetists and to the people who park my car, I have never been treated more kind.

Thank you MD Anderson!! And thank you God for your healing!

I just love looking at this waterfall that I had to post this up. So relaxing and awe inspiring.

This is truly a place of Miracles...my life was saved by the brave and dedicated Doctors, Nurses and Technicians of the brightest and best ilk. Look no further...THIS is your choice!!!! Antonia Shiffman MS RN LMHC

What a shame you have people like David Wilson working here

I can't say enough about this wonderful place. I have been here many times in the past couple of years to support my husband. The doctors, nurses, and staff are among the best in the world. They are also caring and supportive. I have zero medical background, and the nurse who certified me to flush my husband's PICC line could not have been more explicit and patient. Our most recent visit was complicated by the COVID restrictions. We were lucky to have FaceTime. No place is perfect, but this one is way up there! Thank you MD Anderson.

#1 for a reason. They saved my life. Outstanding in every way.

I'm a current patient at md anderson I was diagnosed with stage 2 early 3 colon cancer in my local hospital for some good friends they recommend me to go to houston and get treated at md anderson....best decision I ever have done I make a call and make the appointment and there we're off to houston and the first 2 days they did all the testing and got the results an a record time I have never see a team off doctors work so hard and fast to get thing out of my body ....I did chemo radiation for five and half weeks came home for two months when back and got a robotic davinci surgery with a record time healing and now I'm doing some chemo to make sure the I don't have to do this all over again in the future and with God's grace an md anderson wonderful Dr's and nurses I getting the the reversal surgery in august.
I don't have words to thank the people in that hospital for saving my life.
And they're hands on the soonest you walk in if you get a cancer diagnosis do not waist your precious time in other hospitals my.recommendation is make the call and get the best treatment you deserve do it for you first and then for your family they will love to have you in their lives for many many years to come.

God bless you all and good luck with all your treatments

They r excellent and taking good care of my mother who had breast cancer...everyone is extremely caring and polite

MD Anderson in my opinion is THE place to be if you are fighting cancer. They review your case with fifty physicians who are top in their field of expertise to come up with the best plan to fight your cancer. They are thorough in their testing and deliver excellent patient care. My husband was told elsewhere that all they could do was radiation to buy him more time, but MD Anderson said we will do surgery which will remove 95% of the cancer and use chemo and radiation to fight the remaining cancer. They gave us hope. All of the doctors, nurses and staff are top notch!

Doctors and Nurses the BEST in the WORLD, Customer Service and Administrators worse I've seen or associated with... even so far as had my medical bills sent to a family member on the other side of the country and I've still have no answers from Admin or Patient Advocates, thought there were HIPPA laws that protecred us, not here....Administration in shambles, a shame cause Dr's and Nurses are World class....

Everyone is so friendly and helpful. They don't show you the way:they take you there! The quality of care is tops! YOU are the most important person and they make you feel like it.

I have friends who were given up on and told to prepare to die before going to MDAnderson. After going to MDAnderson, they found they were mis-diagnosed and are living productive lives. MDAnderson is about LIVING!

My mom was diagnosed with glioblastoma (brain cancer). She went through the standard 1 year chemo/radiation treatment and about a month after finishing, an MRI revealed the cancer started growing again. They contacted MD Anderson (MDA) and Duke for trials. The Duke trial didn't work out so they went with MDA. From day 1, they have struggled with the doctors to get answers to simple questions.

For instance, the doctors said she couldn't begin treatment because her steroid dose had changed within the last 5 days. No one told them this information, nor was it included with the paperwork given to my dad. So this delayed treatment for 5 days, and required another MRI and bloodwork. Later, it turns out that this detail excludes patients with this type of cancer.

Another example. My parents flew home back home (9 hr flight to Hawaii) between treatments 2 and 3. They had been living in the hotel for about a month and needed to get home to take care of things, and my dad had to get back to work. They were home roughly 1 week when my mom regressed and needed to up the steroid dose. Their doctor at home ordered another MRI and these details sent back to Houston. My parents were cleared by their doctor at home, who supposedly discussed her situation with the lead trial doctor at MDA. So they made arrangements to fly back for the third treatment. Since they were booking last minute, and looking for a nonstop flight to make it easy on my mom who is now in a wheel chair (still about 8 hrs travel time), the tickets were pretty expensive, $1200 one way per person. When they get to MDA, the doctors do the normal blood work (which they say MUST be done at MDA), then meet with the doctors. The doctors apparently decided a week prior that she couldn't be in the trial due to the regression. WHY COULDN'T THEY SAY THIS OVER PHONE OR EMAIL?? My dad had called multiple times every day the few days prior to leaving to see if she was still considered for the trial? So in essence, the doctors LIED, since they knew before they left, that she couldn't continue.

These are just two example of many, many frustrating instances. From misinformation, unable/unwilling to validate parking, delayed appointments (on the order of 2+ hours), unable/unwilling to give food vouchers, unwilling to answer emails/phone calls. The list of disappointments they've received while working with MDA is atrocious. Spend less on advertising and more on patient care and compassion. Then maybe MDA wouldn't have to milk patients for unnecessary procedures and unhelpful appointments. My mom could have started the alternate standard treatment at home instead of flying 8 hours to Houston and being jerked around. Her life is worth more than that. MDA is just a poor excuse and I'm saddened to think that is the 'best' option for those undergoing cancer treatment.

I am really impressed with the real life experience of people who are going through difficult health issues and the kind of care received, you all in MD ANDERSON made a difference!!!

Our experience with MDA has been way beyond 5 stars. The staff in all have all been exceptional, from greeters, traffic control, cleaning staff to our medical team. The prayers, care even occasional singers was comforting in all respects. After our experiences in other places, we wouldn't consider going anywhere else. God bless MDA and all connected to you.

it's the best hospital ever but , they have problems with the time! if you have scheduled appointment at 3:00 for example, you will enter at 5:00 or more too much waiting

A family member is being treated at MD Anderson for breast cancer. She has to fly in every week from Dallas for her treatments. The doctors are great. The problem is with how poorly the staff coordinate with the patients and with other departments. Patients flying in from out of town for treatment need to have everything scheduled on one day (chemo, blood work, x rays, CT scans, MRI's). Despite being repeatedly told this, staff in radiology and oncology don't seem able to perform basic tasks, are completely inefficient, and don't listen to patients. They repeatedly schedule tests on any day of the week, seemingly oblivious to the fact that the patient is not local. Patients have to constantly call in and remind different departments that they are coming in from out of town for tests. It adds far too much stress to patients already under a lot of stress dealing with their cancer treatments. Why is this even an issue? Staff need to be more competent, learn how to perform their tasks more efficiently, and communicate with patients more effectively. As it stands, the staff at MD Anderson do not act like they are part of a world class treatment centre, but an inefficient and clumsy hospital unable to get basic things right. This kind of treatment of patients is unacceptable.

Do not go to this hospital. My mother was actually told buy her doctor not to come back Betsie asked too many questions. It s her life and the doctors her do not care about there patients.

My wife recently got diagnosed with ALL as soon as our other Doctor referred us we where almost in right away at MD Anderson. We love everybody there they have all been very uplifting and caring they have answered every question we have had the food was excellent iv never been to a hospital and have the food taste that good so hats off to them. I really only have one complaint as im sure all of you do THE PARKING iv never seen somewhere charge the way they do you would think a hospital that is trying to help cancer patients or any patients at that would charge as much as this place we all know the parking is owned by Texas medical center and not MD Anderson but either way i look at both of them for fault how can you charge someone $13 a day for garage parking when some of these families have traveled across states and countries to be there they use every dollar they have to get there wife,brother,sister,mom, or dad the best treatment by the best doctors in the world and yet they have to pay this much to park there vehicle that there probably not going to move for days i understand the medical center needing money to keep up with maintenance on the garage but that is a little overboard on the price!!!!!!!!! Not only is it bad enough that the patients have to pay that much the doctors nurses and all staff for the MD Anderson hospital have to pay now please tell me why they would charge the people needing help and the people that have studied half there life to be a doctor to treat this horrible disease we call cancer? Let me tell you why (MONEY) thats what it all boils down to what happen to the UNITED STATES that were for the people by the people instead its who can fill there bank account the fastest we are in one of the worst debts the United States has been in since this country was founded the rich get richer and the poor get poorer off of stuff like this the medical benefits for the people of this country sucks so ask yourself what happened to helping the people of this great nation? Instead we focus our worries on other countries problems when really we need to fix our own. I could go on and on about the American People getting screwed while we worry about other people in other countries but i dont have time because im trying to take care of my wife and curing the cancer she has. So this is to you Texas Medical Center why would you charge so much for parking to the great people of the United States? When really you could charge less and still manage to take care of the parking lot just think $100.00 dollars a week for every car just for the patients not including all the staff that has to park the hospital litterally sees thousands of patients a week now add that up Mr.Texas Medical Center and tell me you aren't filling your pockets with way more money than you need to. I want to tell everybody to pray and there is hope for your brother,sister,mom or dad or any other family member and that they will get the best help as long as you have faith in god. THANK YOU MD ANDERSON FOR THE GREAT CARE YOU ARE GIVING MY WIFE THERE NEEDS TO BE MORE PEOPLE AND PLACES LIKE THIS IN THE WORLD. To my wife hang in there you are a tough young women that i know will overcome this for yourself and for our three beautiful kids ill never let go of your hand i love you.