Although we had some bumps in the road with service department when we first dropped off our camper, once we made the new service manager aware of our issues, he came up with a solution. He also assured us that he is working with staff & providing additional training to improve the department. Nick definitely restored my faith in their service department.
My husband and I were interested in a larger fifth wheel than the 2017 Montana model that we had- just needed more room for long trips. We had been looking online at various models and actually visited another dealership before going to McGeorgeRV. To be perfectly honest, yes, we had read a lot of negative reviews, but as we had purchased our last unit from them before they merged with Camping World, we decided to make the trip to look at their inventory. Not only did we find exactly what we were looking for, but got what we feel was a fantastic deal. Our salesman, Ricardo, and credit manager David were both professional and treated us with respect.
The service department has had my rv for 3 weeks and the parts to fix my 2017 have not even been ordered yet. It is sad. I will never buy here again. The service department is not good.
Great place to shop for your camper. Dustin Crooks has a great sense of humor and does not pressure you to buy. I will definitely return.
The experience was good until I went to pick up camper.had no help hooking it to my truck and had try and find bolts to bolt on the license plate that the guy who went over the rv said he was going to do
Phillip is an amazing help, super kind and very informative!
It is a very exciting day today. We pick up our RV from McGeorges! Big shout out to Cindy who is an amazing sales associate and the entire team that helped us from Austin to John and Jesse. Truly a 5 star experience. Thank you!
While they didn't have the exact part I needed, Marcos and Lucy were very helpful and provided me with an adequate alternative part and good information to correct my problem. Thank you.
This is a complimentary note.
Camping World Ashland, VA
My wife and I recently had our Class A serviced at Camping World McGeorge RV Rolling Hills in Ashland, VA. We are very pleased with the customer service and actions of their Service Department team. Specifically Sammy, Emma and Jay. Together they worked through the maelstrom of scheduling to complete our RV 45 point inspection. Although the inspection resulted in more issues to be repaired, your team took care of our needs which has set us up for a pleasant two week vacation.
Additionally I want you to know that Hope, in your parts department, is an asset to the company. Her highly positive demeanor and dedication to customer service is admirable to say the least.
Again, I want to thank you and ensure your team members in parts and service, Hope, Sammy, Emma and Jay are recognized for their commitment to quality customer service. Good job one and all.
While working with CW of Ashland, we witnessed some un-happy customers and incurred some self-inflicted frustration. To that end I recommend the following for customers to reduce frustration.
1. Be patient, kind and respectful. These folks want to help you, they also understand you want a quick turn on your unit.
2. Learn and understand the service process. Information and communication should reduce stress and frustration on all fronts.
3. Be sure to share all of your pertinent information, like the warranty information, date and location of purchase, cellular phone and etc.
4. Call ahead to schedule an appointment well ahead of your planned trip. Most RV Service departments have a long lead time mostly due to a lack of trained, qualified and caring technicians.
5. Have a to do list of the faults you want repaired and communicate that when scheduling the appointment.
6. During reception, provide the to-do list and ask for a walk around of the unit with the service writer. This also reduces frustration because it encourages face to face conversation.
7. Once the service writer inputs the requirements into their system they should provide a flat rate estimate (less electrical and plumbing). Ask for a copy of the estimate.
8. Ask for an estimated completion time and date. Planning ahead on your part will significantly reduce frustration.
9. Follow-up. Stay in communication with the Service Department. It is great if you know the names of the service writer and technicians. Remember the estimated completion date. I recommend calling one week from the promised date to see how the work is progressing.
10. At pick-up; review the service order and all that was accomplished, and conduct another walk-around of the unit with the Service Writer and the technician if available.
11. Once the work is complete and all parties are satisfied, thank them for their help. Be patient, kind and respectful.
Regards,
Eric T. Johnson
My husband and I contacted McGeorge RV to set an appointment for when we were to be in the area. We were paired with Justin Tiggett, as he specializes in the brand of motorhome we are interested in. Pre-visit email communication was less attentive than we expected. Upon arrival, Justin impressed us with his knowledge of the product, and even took us for a test drive in a motorhome. We will definitely stay in touch with Justin as we navigate through the process of purchasing our motorhome.
Stopped in to have a heater issue corrected, and our Service Advisor Emma took excellent care of us, had us in and out and repaired in Two hours, great work done under warranty.. Thanks Emma.
Dustin Cooks met me moments after I arrived He introduced him self to me he was not pushy, he answered all our questions with knowledge and respect Recommend
We purchased our Coleman travel trailer here in June. Salesman, Rodney, greeted us at the front door and after giving him an idea of what we d were looking for he took us straight to the trailer we ended up purchasing. Rodney was very knowledgeable on inventory and demonstrated excellent customer service. I will say, there were some hidden charges that we didn t notice until we came home that evening and went over our paperwork... the financial guy said they are for transport of trailer to lot, etc... but we had already made our decision so we went ahead with the purchase.Once we got the trailer home and hooked up we discovered the battery wouldn t hold charge. In a panic, a few days before our first camping trip we called the service department. It happened to be the week of Fourth of July and after reading other reviews we were very concerned about the likelihood of having it fixed in time. We dropped our trailer off the evening of Fourth of July and by noon the following day the service department called to say it had been fixed. We picked it up that evening and left for our trip the following day. We are so grateful for the customer service we ve experienced at McGeorge Camping World.
We purchased our first camper at McGeorge's yesterday, and had a wonderful experience! Our salesman, Jeff, went above and beyond to answer all of our questions and ensure we had what we needed. He was a pleasure to work with. Cheryl in financing was excellent- very friendly and helpful.
Really everyone- our delivery coordinators, the technician who did our walk-through, every single staff member- was wonderful. We purchased one of the lowest cost units available, but you would never know it- they treated us like we were important! That says something. I was so impressed with their service, and process overall. Camping this weekend!!!
Sales associate Josh B. Is superb to deal with! VERY knowledgeable, direct, and works hard to make sure you know what you are buying (the pros and the cons) so you feel informed about your purchase. If you want an honest salesman to deal with, ask for Josh!
I had literally the best experience you could have buying an RV. My salesmen Rodney Carroll was so attentive and on top of that was kind of funny. 10/10 would recommend.
Everybody was friendly and professional. The little receptionist name Dallas was very helpful.
Don't stop here if you are buying used! I found this RV on the internet site of the company. I am from out state and made a deal over the phone, contingent on me looking at the RV first. When I arrived it was being cleaned. I did a walk through and was told I would have a chance to look through it again. I waited in the waiting room from 11 am till 3 pm. When I was allowed to go through again I found three problems. Two were fixed. One was not. I was told it could be repaired by my local RV dealer if they could not finish it. On my drive home I experienced the third issue again. I parked the RV overnight. It rained and I found the front windshield leaking in the morning. I wrote an email to the customer service rep and received no reply. Three days later I called the store manager and she said the problems would be fixed. She would get back to me. I did not received a phone call back from her. I again called the customer service rep and again the store manager. It has been a week now and no one will respond or talk to me.
The friendliest staff out there, they were attentive and made us feel important!! When it comes time to buy we will be returning.
Go see Donnie A. He made sure he explained the in's and out's of the whole process and answered all of our questions before we even knew to ask them.
Great customer friendly and focused service department. Nick, the service manager is laser focused to ensure the customer is taken care of quickly! My entire experience with McGregor sales, service, the store are all positive and I totally recommend this customer friendly business.
We met with Jeff M. Because of course we were late. He was very nice and accommodating. Hopefully making up my mind tonight.
Excellent product selection and a uniform positive attitude throughout organization. Everyone seemed interested in my issue and making me happy. Great customer focus. Made me feel valued. I have purchased two trailers and plan to continue to do business with McGeorge's.
If you dont look like you come from money they dont care about you
Alexis was great and answered all of my questions!!
Butch was very willing to talk with me about a camper. He was very friendly and knowledgeable. When the time is right, I will be talking to him again.
We literally came in an hour before closing after visiting another RV place. Tim greeted us when we came in, and he was committed to finding us a 5th that we loved. He made the experience a lot of fun. When we walked in the 5th wheel we ended up purchasing, we knew it was the perfect fit for our family.
We did not deal with a bunch of back and forth about numbers. They did not jerk us around in making a deal. It was a great experience, and I definitely recommend McGeorge s. Ask for Tim.
We had an absolutely amazing experience buying our first camper! Robert Petry was our sales person and did everything in his power to find exactly what we wanted. It was such an easy process, and we never felt pressured. There was a tiny hiccup with the delivery when we went to pick it up, but the GSM, Dan, came and straightened everything out and a lady Stephanie kept us informed the whole time. We are so ready to go camping!!
Very busy and suggest making an appointment to meet with someone if you are looking for a new camper. Good, but small collection of camping needs.
Great customer service MElissa was a great help for our inquire about RVs for our National Tour were planning.
Amanda Jones was EXCEPTIONAL. She helped answer all of my questions, which I asked many, and was so sweet and patient. Highly recommend her along with the entire staff here at McGeorge s. You won t be disappointed!
My fiance and I recently came in and worked with Robert Petry to research our future camper! He was extremely personable and gave us all the info we needed to make the purchase when the time is right for us. No pressure from him!
Update to 2019: Rob sold us our dream camper a few weeks ago. The process was very smooth and we are so happy and excited to get started on our adventures.
We have purchased three RVs from McGeorge over the last five years. Now that they have been bought out by Camping World and everyone is gone we are sunk. We have an issue with our RV each time we take it out. We have had in for repair after repair for two years. It takes forever for the work to be done and then it is not right. We have had to take ours back for the same issues over and over. If anyone out there knows a better company we would appreciate the help.
Drew was such a gentleman! He listened to our requests & showed us the most PERFECT RV. I m in love with it! We re definitely some happy campers :-) thanks so much Drew & team!!
Worst rv buying experience ever!! The finance and sales manager were rude and not customer oriented. Bought a used rv and said they would go through it to make sure everything was in working order got the camper set up and had several different problems. I have contacted them numerous times but they will not offer to help in any way. I was told once to hire a mobile tech. I have not had the camper 3 weeks I should not have to hire a mobile tech for things they were supposed to make sure were working. They charge a $495 fee for them to do that but don't actually do it. I do not leave reviews unless I feel like it is necessary to save someone else from trouble. There are a couple ladies on the store side that go above and beyond, too bad the whole place isn't like that!!
Easiest big purchase ever. Robert Petry was awesome. Not pushy, very knowledgable and informative. Dave brown, the financial guy was also very helpful and great to work with.
My RV was in for service. They provided good service and worked to honor all warranty issues. A very busy place, so dont expect any work done quickly. But work is done well.
Alexis was great and answered all my questions! Had a great experience!
The Blue Knights VAIII would like to thank Camping World and Mark Tazelaar for your generous support and donation to our annual Teddy Bear run for Children s Hospital. Businesses like your make our event possible. Thank you for your support!
Great people on phone, mostly. I
made 7 calls to service, before I
got information on my RV. That
Why 3 stars instead of 5.
I came in to just look at campers one day with my children! The customer service I received at this store was amazing! When it s time to buy I will definitely be coming back and visiting Dustin as he was he was phenomenal.
My salesperson, Cindy Harris, was great. She took wonderful care of us all the way through the the process, from showing us different models to making sure we were comfortable with our truck s ability to tow the fifth wheel we wanted. Then she greeted us on our pick up date and she took the time to make sure everything was in place for our delivery. Everyone that helped us all the way through the process were great.
Always deal with Keith Desmond. Best sales person here.
Not impressed. Drove up from NC and were told we would have an hour wait before a salesperson could assist us. I truly wasn t expecting this substandard level of service. Price s were high in comparison to Ohio dealers. Do your homework and purchase somewhere else!!!
This was our first RV purchase, Austin really helped us out and walked us through the whole process, made it easy, and a good experience.
The ABSOLUTE best experience making such a large purchase I have ever had!!!!
Everyone at this place is top notch and very very friendly
UPDATE: It is now 4/21, and I still do not have possession of my travel trailer. I am approaching my 2nd payment with nothing to show for it. I have been promised many things, with those promises constantly broken, and communication is almost non-existent.
ORIGINAL: Bought a travel trailer on 3/2, with walkthrough and pickup on 3/12. After arriving, I was notified that my camper had been damaged while it was being moved. Remember, THEY damaged my brand new camper.
Was told repairs would be simple and quick. Two weeks at the most.
As of today, 4/9, I still have not taken delivery of my trailer. I have made my first payment and missed out on a planned camping trip. I am paying insurance and taxes on something I don t have.
Currently, my repeated emails and phone messages are being ignored. It s bordering on legal issues at this point. Remember, THEY damaged my camper before it was even delivered to me, and I still don t have it yet.
The sales aspect was fine. But of course it will be. That s where they get your money. After that, you are not important.
Take your business elsewhere.
Nice large inventory. I am in the process of buying my new RV. AS with every major purchase, you like to shop around and look at various dealerships. I was greeted at the door. I explain i just wanted to look around and not waste any salesman time. KNowing im not buying today. They graciously let me walk around looking at different campers without a salesman hovering over me. I liked that most campers are open. I seen just about every configuration I was interested in. I can now make a decision knowing I found the right camper. I will be going back in a few weeks to work out the details. I purchase 2 campers in my past. Both dealerships I used where horrible. I feel this dealership will be good.
I will advise anyone new to rv life. Its not like the auto industry. There are no lemon law protections. If your buying used, check every system before you buy.
Cindy Harris at McGeorge RV made our camper purchasing experience a 10.
I've purchased two campers from this location. I'm, so far, satisfied with the sales and service. Our salesman, Austin, hand delivered a part directly to my house that I failed to remove off my previous trailer. He also researched one issue I had with the new purchase and gave me a direct answer from the manufacturer. I am very pleased with McGeorge and I hope they continue to earn my business.
I reserve the right to edit this post and rating. One of my good friends is having some trouble with getting a major problem fixed on a new purchase. I have service in a couple weeks and will decide whether to keep my rating or lower it based on my experience.
Jeff McCarthy is an awesome sales rep- I highly recommend. The selection is awesome and the managers do an awesome job. Just started working with the service department on a new 5th wheel but everything leading up to and including the walkthrough have been flawless or quickly remedied. Great job guys!
Cindy was extremely knowledgeable and helpful in assisting us in finding our perfect RV.
My wife and I shopped there yesterday. We re pretty demanding customers and had a lot of questions. Our sales rep, Damon Collins, was very knowledgeable, did a great job showing us units that met our requirements, and provided excellent answers to all our questions. No doubt they have other good sales reps, but we d recommend talking to Damon if he is available. The sales manager, whose name I think was Mike, was also very helpful and made us a very reasonable final offer.
Our sales guy was awesome. We told him what our needs were and he took us right to the RV model we ended up buying. We looked at others just to compare but went back to the first model he showed us.
I originally had a TERRIBLE experience with the sales team, service account reps, general manager and the regional managers of McGeorge s RV. I felt like there was no hope getting help fixing issues with the brand new trailer we purchased there that had a series of issues. After several months of going back and forth, Caitlin reached out and truly saved the day. She was the only person that actually followed up repeatedly though the process and she did exactly what she said she was going to do. She had the answered or found the answers. We had been waiting on mcGeogres RV to order hardware for a table in our RV for over 2 months and within moments Caitlin was able to see that they had the parts in stock and she mailed it directly to us. It was so disheartening to know how many others could not provide even a fraction of the service she provided but she truly saved the day for us. She needs a raise and everyone there could benefit in shadowing her for some training.
They have changed ownership to camping world, I would look up their rating before you go.
Ben was great and love new camper BUT if you are trading in make sure you are prepared to make payments on both RVs. Purchased from McGeorge's with a trade in on March 5th and old loan still hasn't been paid off. Nothing like making payments on 2 RVs when you only own one. I was so excited about how well everything went until we signed. It is a shame you can't trust this business to do what they are supposed to. If you care about your credit make sure you check behind this dealership. Oh and when you don't live close good luck with getting your calls returned and yes the receptionist wants to know exactly what you are calling about. I will be calling again today. It is a shame the experience was tarnished by the financial department.
Went in the other day to check out an RV. Worked with Memo Mendez who was an absolute professional and helped me out to the fullest! Definitely recommend going here and working with this employee
was able to get in and out with the exact items i needed at a very fair price.
Cindy Harris' customer service is 2nd to none! She will find the unit the customer is looking to purchase. Cindy believes in building relationships with her customers. She does not hard sell. She is very knowledgable and top notch individual. If looking to purchase a unit ask for Cindy Harris. She always wears a smile.
Thank you Chris Cather !
We walked into the sales room not knowing what to look at for our quest in a motor home. Chris was very patient, friendly and professional. He took all the time we needed, even on two days of rain and cold, to show us the full line of class B and A RVs. Throughout our 2 or 3 visits he never pressured us to hurry and was clear and patient with answers to our many questions. Thanks to his honesty we ended up getting a quality RV and we are very happy with the features and NO surprises. Hats off to Chris and staff of Rolling Hills RV!
Great service! Amanda was so helpful and professional! 10/10 recommend!
We worked with Robert Petry on buying our first RV and it was a fantastic, fast, and informative experience. He made us feel welcome and important from the minute we walked in the door. We had JUST as great an experience with the financing side of our purchase. Dave Brown took GREAT care of us, made us laugh, and took time to answer all of our questions from start to finish. He listened to what we wanted and was straight forward. We will be back when we are ready to upgrade.
The salesman, Robert Petry, was awesome showed us many campers in our weight range. He took the time to search the used travel trailer section and took us back and forth to the trailers that fit our needs. He was very knowledgeable about travel trailers and was an owner himself.
Excellent service and business. Cindy is the best!!! When buying a RV or camper make sure you ask for Cindy!!!
Phillip Sanger was very helpful during my experience visiting there. I was so pleased with his intelligence and how patient he was with all of my questions. I was very happy with the service I received and expect to visit again with hopes of Phillip helping me out!
Dustin Crooks was the most amazing salesman we ve ever worked with at Mcgeorge s RV! Will definitely use him again when we re ready to upgrade!
Donnie Appich was a true pro. We visited unannounced and he showed us the full range of Motor Homes and trailer RV options, answered all our questions, and handed us a magazine to introduce us to the TV world. Did I say he was a true professional?!
No RV show room. Good stock of supplies. All types of RVs, Motorhomes, 5th Wheels and Trailers on many acres
My wife and I came to the Dulles show. 1st time! Very impressed. Melissa was professional and courteous. She made it welcoming and inviting.
Cant wait to take my little brats camping in our new RV!!!!
When I purchased RV, everything went very well & smooth. Was going to give them a 5 star review...I ended up selling it shortly thereafter & that's when I encountered issues. I contacted the "business manager" to get refunded the 3 extended warranties I had purchased. After the initial call, she had said everything was taken care of, I would get the money in a couple months. So I waited 2 months, nothing. Contacted her again & she gives me the run around that I didn't sign papers, etc etc. disregarding the fact she had told me it was taken care of & the money was on the way. I had to fight more with getting the correct cancellation date. Finally got it taken care of, again, and wait again for the money. I got 2 checks, but was still missing one. Contacted her AGAIN & she tells me that comes from a different company & she will check status on Monday. Don't hear anything. Send her an email asking the status. Wait 10 days & still don't hear anything! Left a message & she finally responds saying they issue refunds once a month so I should see it in January. Really?? You've been dragging me around for 4 months, COMPLETELY disregarding the fact that you have failed at YOUR JOB, 3 TIMES NOW and not once apologized or went out of your way to make it right. COMPLETELY UNSAT BUSINESS MANAGER!!!!
Phil Z was so helpful and answered all my questions. It was fun riding around seeing the great RVs. You need help, contact Phil Z!
Positive experience. Dustin Crooks was great. Had a choice of trailers and had exactly what I was looking for.
Josh Blizard was awesome to work with. He really knew his stuff and everything went smooth. The only thing that made it any better was the manager named Ashley got involved and was really great to work with too!!
Phil Z (cant remember how to spell the rest of his name) was a great person to work with. He was patient with all of my questions and knew his RV's better than any other salesperson we encountered during our search. Kudos to him and his manager Steve for getting us exactly what our family needs for the upcoming summer road trips!!! Thanks Phil!
Called in and spoke to Melissa. She was very helpful and knowledgeable. I loved her enthusiasm! Melissa, you Rock!!
We've been trying for a week to by a travel trailer. Can't get through to the managers in the ivory tower. How antiquated is that business model. We've been waiting for two days (money in hand) for them to give us a price most likely going anywhere but back to them. All they had to do was call. Its ashame we have the world's biggest rv. dealer here in RVA and they won't take our money... Okay I'll eat crow here. They came through after a couple of days with an exceptional deal. So we bought one from them, the next knot in my stomach is the delivery next week. I'll keep you posted.
Great service, knowledgeable people. When out of there way to find the items I wanted
Dustin Crooks was a pleasure to work with.
Knows his products and is a great people reader. Enjoyed our time at camping world.
Military veterans beware!!! 1st of all they claim to appreciate the military and have a whole wall for military and I m Active Duty Army which I did appreciate we went there on July 11 2020 to look at campers and the salesman (Rob T.) was super nice and the camper I was looking at was a 2021 Forest River Grey Wolf 26DBH and we loved it but it wasn t in the system yet so they had to figure out the price. Now at this location there is very limited signal and no WiFi which I though was awkward for an establishment of this caliber but when I was waiting 2 hours for finance I was searching for other campers with the same model with what signal I could get and found that Mcgeorges was charging me $30K plus a $1400 fee for them getting it delivered to there dealership but in Pennsylvania there was one on order at another company for $22K so I brought it up to the sales manager even showing them!! They told me pretty much it was a supply and demand thing and I could get there s now or wait till November to get the same one cheaper. When I told them for $8k cheaper I would wait 4 months they said they would give me a whole $1k off and sell it for $29K. I obviously left and did not purchase it and proud to say I bought the same trailer with the same model from another company in Pennsylvania for $20k that s $10K less and no crazy delivery fee for them receiving it from the manufacturer!!! and I m picking it up in 2 days... that s right 2 weeks later!!!. Everyone watch out when purchasing from them please... they will try and take advantage of you and make you pay way more than other company s the only reason I put a 1 star was for our salesman Rob T. for being so great!!
Purchased my first fifth wheel from McGeorges. I called in initially to inquire about a pretty rare fifth wheel on their lot and the internet team responded very quickly to confirm it was still available.
When I came in for my appointment, you can truly tell everyone there was just happy to help. Made my experience really great because when I bought my truck, it simply wasn't the same "vibe" and I was expecting the same thing... couldn't be more wrong. Will definitely be back and will refer all friends and family.
I pick it up tomorrow and I'm very excited to start my travels.
Impressive website and social media posts! When I purchase an RV, it will be from McGeorge!
Camper's World bought this company and will be taking over next month
I had an excellent experience with the staff here. Amanda Jones was friendly and helped me find information on how to set up appointments and which camper would be a good fit for my family and me.
McGeorges RV was very professional when we were searching for our camper. They had 100's to choose from. Our sales rep Cindy made us feel like family while searching the lot and getting details, she went way beyond the call of duty. There was never any pressure to buy. We had our camper delivered by Marcus to our home, and it arrived on time when expected, and ready to go. We highly recommend McGeorges RV! Awsome dealership!
Purchased a travel trailer from them in March. Have an cosmetic issue with the trailer when we towed it in April camping. I cannot get any help to get a replacement graphic for the camper. TERRIBLE SERVICE! They were happy to sell me the trailer, but ignore me past that. I will not buy anything from them again. I called the manufacturer to find another dealership to service my warranty from now on.
The worst experience in my life talked to them about getting o motorhome had a rv went down to Mcgeorge in Ashland, Va.they called us and asked how far away we were told them they told us to unhook our trailer from my truck (thought maybe they would do that for us since we were two 66year old woman NOT) we were rushed though a few things I saw they fixed which I thought should have been fixed before never fixed a sheet of wall that was broken (didn't see it till we got home TV doesn't work in bedroom on the outside there are stickers and old glue where stickers were.Now on to the best part I asked if it was full of gas the salesman said where iam I going to get gas here I told him we were told it would be full of gas he said go to the corner you can get gas there and get back on 95 why couldn't he do that cost us $70 and never got it back .left to go home it was dark down the road my sister noticed she had nogas gage or speedmetomer we pulled over called Mcgeorge they were closed Good Sam's wouldn't help us scared to death a lone on I95 dark so we his the key and left it there for Mcgeorge to come get it and we left to go 4hours home .We called the next morning and told them to come get it and we wanted our rv back .The salesman was so so rude to me I have Never been talked to like that salesman talked to me.its been a month and we still have not received our paperwork for our tags yet.what abig fat mess this has been .Right now iam working on ways to fix this mess and it won't be a nice way of doing it .Please Please do not give this business any of your money .Thank you. Teresa
We just purchased a 2018 keystone camper from here and it was a great experience! Dana Johnson was our dealer and he was awesome. He helped us get the perfect camper for us in our price range. Also he took his time to make sure we were very happy with our decision. All the staff there are excellent including David Brown who did all our paperwork. We will always come back here for all our camping needs!!
I had the best first RV buyer experience. Rodney helped tremendously with putting my mind at ease. He is a true professional and he was very helpful. I will recommend him to everyone.
September 2017 we purchased a Rockwood Roo 19 from McGeorge's and our experience was not positive. We shared our concerns at that time and it didn't seem like they were interested in changing. After having a Roo for almost a year, we realized that we needed more room. Even though we weren t happy with McGeorge s, they had a good inventory and we really only planned to look through their website to see what unit may work for our needs. To our surprise, they are now under new management and new staffing. We were put in touch with the new sales leader who connected us with Robbie Lyons. He was a joy to work with and his product knowledge was excellent across all manufacturers. We were so happy with the changes at McGeorge s that we proceeded to purchase a new Rockwood Roo 24WS where we now have enough room for us and our grandkids. For those that have had a negative experience in the past like ourselves, I would recommend giving McGeorge s another chance at winning your business. Thanks to Donnie and Robbie for making our experience so positive and we look forward to doing business with you in the future.
