McDonald's Lys-Lez-Lannoy Reviews

The hamburgers were dry, they did not give us the glasses, welcome non hearty, they forget things in the orders

In times of confinement, it's not easy to criticize ...

What to say ! 10:30 closed door, I inquire for the Mac morning, I'm told that it opens at 9 am, it opens me. Case settled. I ask for a brunch, oops! more pastries, more orange juice and more pancakes, I confess I'm angry, we almost chose my menu in my place compared to ingredients in stock. I remember all the same that we were the first customers and already nothing in stock. I see the remake of the little ones from a few years ago.

So frankly when you get into this macdo a weird smell barely stepped in, a smell of vomit, the tables not wash the floor disgusting, the trash not empty that overflows everywhere, no personal door Charlotte, even the responsible McDo has no Charlotte there cap, while he handles the burger like ice cream, it is unacceptable to see that, a minimum of hygiene would be there come because it is serious .. . To avoid

Mac Do it's Mac Do reputation is second to none. But even if the staff is friendly and smiling avoid eating on the weekend when there are birthdays because if you want to be quiet it's missed

Waitress not very pleasant very long wait no music just the noise of the machines it looks like a monotonous hospital atmosphere I will not go back.

When we eat inside it's fine but today I was in a hurry and I just went to the drive and 45 minutes of waiting at the drive to finish with a cold coffee, melted ice cream and cold fries, I go there think twice before stopping again at their drive.

From time to time a desire for bad food take us, but it's in our genes but it's very good.

I have never seen such a long service in a fast food restaurant. The order arrives 30 minutes later, and without the potatoes.

Worst mc donald of europe !! 30 minutes waiting at the drive for 1 children's menu.

Disastrous, very long waiting time, manager who bawls his employees in front of customers and who is more unpleasant with them ...... more ice cream, more toys at this rate soon more macdo .... ...

People who expect to be received as a 4 star, it is time to understand that it is a "Mcdo". Staff cannot listen to everyone at the same time. Otherwise average hygiene but orders respected.

Twice we go to this "restaurant". Terrible state, the toilets are as clean as the restaurant.
Exactly, the toilets: no cleaning, neither on the ground nor toilets in themselves. No product to disinfect the bowl in the dispenser. The hand dryer does not work either.
The dining room: the disgusting seats (there are no other words), the tables filled with leftovers, and the floor like ... yet, we came at times when there was no one in Restaurant.
Nobody in the restaurant, but 15 minutes waiting for 2 drinks and 2 sandwiches.
To flee....

Unfortunately 2nd time I forget burgers inhabitant fucked I'm not going to turn around damage

We went to McDonald's in Leers this Saturday .a horror
We placed an order on the terminals
We sat down at a table.
We chose the least disgusting
During the delivery of the tray, we had to ask twice for insistence that they clean the table for us.
The floors, the walls were disgusting
The burgers served cold with an almost grilled steak cooking
The toilet, throw up.
The trash cans

So we challenged the director, specifying that this place was a pigsty
No reaction on his part in view of his function and responsibility
What a shame
Never again will we set foot there

to avoid several times served cold often difficult to get served waiting more than 30 minutes and undrinkable staff

Catastrophic but what does the team of the mc do disgusting room, table not cleaned, cold food, they are completely outdated, it is high time that the leaders faced a few things. For staff survival.

Big Mac relatively dry not enough sauce, none of the 5milk shake order was filled with the same full a raz edge of other not even halfway. Mcdo has nothing to do with what he was before. I do not think I'll come back.

A disaster! After several attempts in this Mac Do, we give up and we will go to Wattrelos if necessary. The fries are cold and a strange color. Burgers, okay. And above all, no heating, our children were frozen. We will not stay there again.

Staff who are not welcoming, while there are very few people.
They manage to err in orders.
In addition very dirty toilets. From arrival and same condition 1h after.

They are often out of products. Unpleasant staff. At the drive, always check the order because they often forget items.

Disappointed mc do dirty uncleaned tables at 2:15 pm

Good evening everyone, it is not my habit to say bad things, but mac-do leers their dishes on the spot was cold,: once the first was cold then the second identical despite the remark I am part without making any problems but honestly disappointed, since the opening after the confinement I apologize but it has changed too much level cooking maybe organization again I do not know that's just my point of view

Too bad there are not 0 stars available it's 25 minutes that I wait for my order at the table and it's fast food? ????

We waited 30 minutes to be served. Our two grandchildren could no longer care. The understaffed staff was out of date. All the customers were very dissatisfied.

Come in the evening of December 26 with my spouse .. good to be heard at the Drive it's already very complicated .... This is not very serious in itself. We are waiting for our order and there the McDo team member at the window keeps staring at us and laughing with other team members with the clear impression that she is laughing at us! In short, we regret having been polite to her and having said "good luck"! A really strange feeling which was confirmed even more by the fact that the manager gave us our order by just reaching out by the window without a glance, without a good evening nothing and nothing and closed the window ... customer relationship really to review....
BUT if it was only that .... But no because the wrap was cold when they had just given us the bag (so I don't know how long it had to be ready ..) and I don 've never had such disgusting fries as these (not cooked).
By the way, the manager did not forget the politeness, but also the sauces, like the last time we went there.
In short, we will no longer go.

Cold, large half-filled fries, no sauces ... unfortunately usual.
Go to Villeneuve d'ascq if you want service to match.

Worse and worse ! The waiting time is much too long, except we are Saturday 3:30 pm there are not many people. The manager speaks badly and takes it for I don't know who. In addition we receive our menu with cold fries! And on our set we have the right to a sheet of "rush preparation report: evening"
We are not talking about the toilet which makes you want to vomit when you enter it. It is unacceptable
A gentleman waited more than 30 minutes to be served, other customers who placed orders after him were served before. This poor gentleman must have gone back to work with nothing in his stomach because when serving his menu everything was cold. There is a serious lack of professionalism. Take the example of the Macdo de Lomme, we go there regularly to eat before the cinema session there is always a monstrous world and yet we do ourselves service 5 min after our order, with impeccable service.

Digital terminals do not work and cleanliness leaves something to be desired

I swallowed my menu in 10 minutes so it's cold in the room of this mac do! Air conditioning blows cold air. customers eat with their coat on their backs that sucks!

No more coffee and not report ... Not very helpful ...

Catastrophic, they always forget straws, sauces, towels etc ..
In addition it is always cold and the wait is interminable .. It is a horror !!!!!!

The terminal did not work
The bippers either
The ordered sandwich was not available
Errors in the order
Staff who do not seek solutions

A real disaster

Come at 4pm with my children .... fast and efficient services. By cons casiment all tables are dirty ..

I only go to the drive and I am not disappointed because the Mac do is very good

I have never seen a mc do as dirty as that the floors were sticky for the order no ticket for the service can do better and the toilet a horror!

Very very long, we go to the drive to go quickly and we lose more time waiting, a lack of organization.

The terminals did not work we waited for the 20Min order and it was not complete I am not sure that the organization of McDonald's is optimal.

The burgers are cold respects pad recipes it is always wrong in the controls always forget the drinks cut to the water I do not go to this mc donald yet i live at 5 min

I was super disappointed hamburger burn cold and uncooked frit was very bad to eat more toilet very dirty a disaster a questioning is more than necessary

Good evening.
This is the first time that I have been poorly received in this mac do. The person at the reception more than unpleasant. I understand given the complicated situation, but a minimum of courtesy would be welcome. And to top it off my order was not complete.

Fast food, so fast that there are always missing things in the order, and menu break.
For example more coca, more ice, etc.
The waiting time is often long and the menus cold.
Only children find an interest .....

Much, much too much waiting. In addition, french fries are cold. And when I want to go get my hot fries, nothing is ready. This is the last time for us!

Between the waiting time, the staff not always very pleasant, the oversights and especially the last: "No we do not serve McFleurry in winter" !!!!! Having worked at MacDo, I can just advise you to find another excuse! History of being credible in the eyes of your customers! Fortunately, there is competition near you

I have always eaten there in this mcdo so it has always been served well. However, the reception is not necessarily at the RDV but nothing serious to hold it against them. That won't prevent me from going back!

The worst Macdonald I know hygiene and deplorable games for filthy children being myself in hygiene I do not even dare to bring my kids inside the drive always forget something like tonight 2 sundaes the burgers are Teary person does not want to work in it it feels lucky that there is the big Mac otherwise it would be good lomgtemp that I have banished and your being told remonstrance to your direction and you can keep you. shameful

fried not cooked milkshake filled three quarters of cups forget sauces I saw better

I took my order in the dining room, no error in my order, product hot and the manager, super nice

30 min waiting in drive to have an error in the order, soft and warm fries, and a drink that tastes like cardboard with the new lids.

At the end of the day, worse and worse, the staff are pleasant and smiling.

What about this place where the welcome is excebrable, cleanliness is not their forte! To flee!!!

Deplorable abuse is missing part of the order and moaning to redo it

Catastrophic 25 minutes of waiting for 2 menus first a shame

Frankly not terrible .... Unfriendly staff, 3 errors on an order .... Maybe one of the worst McDonalds I have ever been to.

Disgusting restaurant !! Table full of fat !! An outdated and very poorly organized team !! And finally products on order on terminals that are out of stock ... A shame ...

The slow service despairs us ... the height of a fast food! Lack of cleanliness of the premises (difficulty in finding a clean table, disgusting sanitary facilities). Creamy sauces with potatoes are often missing. Hot drinks machine broken down at 9am when you come to have breakfast with your children and are told "we can only serve you coffee". Otherwise pleasant staff (that's already it).

This macdo is really disgusting, tables not cleaned and a sticky floor at 4.30pm. I find that unacceptable.
The wait for the set is still as long.

At 2:30 p.m. on December 29, Mc Donald s de Lys lez Lannoy dropped the case. No more than 10 tables occupied and yet ... Terminals without placement pad, no more ticket, wrap served cold, no sauce on the trays, missing drink, donuts served without box even the tray, and therefore without expiration date , unsanitary woman toilets. In short, an experience far from unforgettable. The staff probably didn't want to be disturbed between Christmas and New Years!

During the Covid-19 period, employees prepare dishes without gloves !!! Avoid especially during this period

Visit of 9 October 13h20: same observation: no beeping in the terminals, the mac do dirty and the staff drowns in a glass of water. Managers are clearly not up to this company!

Once again ..... a big lack of seriousness.
The terminals at the entrance are either out of order or payment in cb is impossible.
Payment at checkout or at 14:30 it seems that there are 20 orders waiting! 15 min for a box to share.
Once again, a good internship in the USA!

always missing things in the orders in drive, no sauces, no towels, drink that does not correspond to the order, see lack of hambu and or which are not the good ones ... in short mac do in all its splendor

Dirty very dirty how can we go eat in such a disgusting place