McDonald's Lys-Lez-Lannoy Reviews

Dirty tables and chairs. Positive point: game for big kid.

No. One of the most bad in France. Can be the champion. The new things are still missing (no more ....) always missing or errors to drive that is very .... very long (fries wait against the window while they prepare an unfortunate Burger) to avoid in this chain.

I went to the drive, nothing to say correct order and warm staff.

hello, I came on Wednesday July 22 and I was badly received by a certain Marina according to their colleague. She was not friendly, kind to the limit of vulgarity near the clientele. If she's not in the mood for work I think she shouldn't be working.

Very average service the poor waitress must manage everything outside fried counter ..... While their manager plays cool Raoul .... This is not for me a fast food

Good product quality, very pleasant service, this is my second home

Having come several times in recent months, the state has deteriorated more and more. Very dirty place (plan housekeeping before settling down at the table) and dangerous (screw coming out of the ground ...). Non barge staff. Too bad, I will wait for the reopening of Croix.

Cold hamburger that I am going to present to the manager , he told me that I had to come after having eaten once and not after having eaten half ... What a joke, we will have to review what a half is no respect for the customers, dear sir if it is you who read me, when I am very hungry I order according to it, I do not come to your place to scratch a free sandwich !!! No one offered me anything in return ...
Friendly and courageous staff, the manager does not take his responsibilities and that is a shame.
I will NEVER be back.

No service, no unpleasant hello and cold menus it's shameful never again to come to this McDonalds
P.S: I hope for an answer from the manager

Wait 10 minutes to the drive for you to take the order while there is no one and wait 10 minutes to recover just a bog mac 12:40, it's very long! all this to end up with a big mac without any crudity while we did not give specifics! To flee

Location really very small. There is little seating. Space child rather nice indoor but too often dirty. Too bad. Ditto for tables washed with a sponge but not entirely. The drive has points to review. Long wait and often worry in orders with missing products. PITY.

Very average, no mac egg in the children's menu while there at mac do France and all other mac do.

I was in front of the counter for 10min with the intention of ordering, two waitresses opposite: I really had the impression of being transparent ...

Display that the tables are cleaned regularly. It is barely 11:30 am when we place our order. Already a problem with the ticket paid for by the friendly manager. By cons cleaning tables is absolutely not done regularly. No use of disinfectant for table cleaning. Person doing cleaning no gloves on his hands. We must not fall into psychosis but a minimum is necessary if you do not want to lose customers during the epidemic crisis!

Good atmosphere very good team smiling and warm working that has changed a lot positively I recommend M.E.K.B.E

The tray is dirty. The fries are black. Cold cold burgers

We came at the end of November, our order was full of errors. forgot drinks, brownies, a fries, children's toy, bad burger were missing. We came back tonight, same, order with some cold items and some missing. As with each of our visits.

1 times 3 the drive orders are incomplete, the content is however lukewarm each time. I do not recommend the drive.

Very dirty restaurant!
The tables are neither cleared nor cleaned. The ground is sticky.
To avoid !!!

Restaurant a little dark and not in great condition, many people and very noisy, cold hamburger and poorly stocked ... A salad with a sandwich on it. The fries are overcooked!

Disappointed by a member of staff this July 14 at Mc Donald's in the Leers shopping center. A short, dark young man serves half sundaes, and curtly replies "it's like that, it's 2 and a half turns". The base of the ice cream was in the middle of the pot! Its two-and-a-half turns are not the same as any I've had at other McDonald's! He will have to learn to work properly, but to do that he must first recognize his mistakes, which seems to be the most difficult for him. No crowds that day so no excuse. Her female colleagues, on the other hand, were impeccable! Well done to them!

good evening
no more soap in the toilets at 7:30 pm on a Sunday evening. we come home no toys in happy meals. the children are disappointed. we come for the kids and we are not served properly. sad.

16 minutes for 4 ice creams, a waitress slower than ever, a half-melted ice cream ... I will not go back!

Well, but why remove such good burgers as the M or MC Deluxe ??

Horrible, cold burger missing most of the bad vibes in the group

If possible get to Burger King much warmer and faster

Pigs and still the real pig (animal) is cleaner for him ... Music thoroughly they dance and sing .. we indicated our location when ordering ... the blonde mouth orders "Intel" we had to get up ... disgusting toilet door table ... Close it !!!! Or fire them !!!! Sows !!!!!

So bah already 1/4 of the terminals work, much too long wait not abuse wesh 20 min too long, but on the other hand it's good quiet Loulou and good music in the mcdo super cocooning

A lot of waiting, I do not go when I have a schedule to meet otherwise I will be late for sure. Otherwise the food is edible never had any problems with hygiene

Pass your turn ineffective team !!! Disastrous hygiene !!

Good evening here

I don t like to denigrate my on the spot I went to Mac do (drive) and once again we ended up with a Big Mac minus the cold fries and diced burger for a Friday night is this normal? And a staff that does not even listen to you and cannot be reached on the phone thank you!

Catastrophic! Long wait at the drive for 1 menu, rude staff, and ordering error !!! You pay for a Big tasty, you end up with a cheese burger.
SHAMEFUL! Last time !
Go your way.

No inconvenience unlike the Mcdo Do de Wattrelos too much management ..

For my part more drive, 3/4 of the time we take control of the car which is at the other terminal but which of course arrived after.
I still had the turn this evening, but there they made strong ... I arrive, nobody at the drive I stop at the terminal on the left and I wait .... I wait .... a car goes to the terminal on the right and there we take the order right away ... a car I want again but there were 3 cars, which they passed in front of me !!!!
At one point, they finally decided to take my order, well that's what I thought ... the person asked me what I wanted, so I start to tell him and in fact I went realize that she was not taking it and that she was no longer there at all !!!
So suddenly I go to the checkout, there nobody asks me what I want to order, I answer it's been 3 cars that you put before me it's good I want nothing more ... she m just replied okay and closed the window ....
I arrived around 6:45 pm and I left the drive at 7:15 pm !!!
I find it inadmissible !!!!!!!

Very dirty tables
Fries and hamburgers warm and overcooked
You have to keep your coat to eat because it's cold

The ice cream served with caramel which overflowed
Tea that was just water
After complaint we say Bein yes we just changed the tank!

You who prepared my mcflurry your mother would have done better to swallow

The macdo worse and worse. In the burger there is nothing. The fries I prefer not to talk about. Your order is cold. 100 times better than King burger. Here we have real burgers not like we macdo. Long live burger king in leers

30 minutes for 3 ice creams, unpleasant very dirty !!!!

At each passage a negative experience. This time no sauce, medium drinks while we took 2 large menus. Fries frozen ... I'll stop there.

It's perfect at McDonald's because there is no vegetarian steak it's delicious but it should be a little faster.

We live 5 minutes from this MC do suddenly we remember the experience each time hoping not to be disappointed but each time it starts again ... Tonight instead of our two fries we are entitled to a children's book ... And as a bonus a drink that overflows ...

Very satisfied. Welcoming and available team. Listening!
Children will find their happiness with the menus and the play area. We come back with pleasure

A very long wait outside rush hour when the kitchen team is full, no friendliness on the whole staff. Very disappointing

Layout not great, the mcdo is small. On the other hand, the hostesses are friendly. The wait for service is average though.

A fast-food restaurant with deplorable indoor hygiene! We took out when we wanted to eat there !!!
Very rough customer service ...

Dylan does not like the terminal layout "it's a bit weird". Thomas says Prout

Service too long in drive and self.
The orange juice was spilled in the bag ...

For the 3rd time in a row, an oversight in the order !!! When it's not the drink
it's the portion of fries and tonight the hamburger ... No serious in this restaurant, for me it's over.

For an order taken for 5 mc flury we had only 2 pickings the happy meal menu half without the drink and nor the dessert very poorly served and not pleasant !!!

I came back after multiple disappointments, and I must admit that this improvement is breathtaking, the service is at the limit of remarkable and I am satisfied with what I ate. I recommend 100%. Well done, continue like this.

30min wait for 3 cheeses, cold receipt.
Return to the cashier, 25 minutes waiting to return, for cold cheeses. When there are few people.

Very disappointed with the order. Waitress not pleasant at all. And order received in half (not the first time). Should really review the service of this MC do. I strongly advise against it.

An endless waiting time at the drive with just 4 vehicles in front of us at 17:30.

The room is room to 12h stack the toilet n do not talk about the service more shuffles available 3 terminals broke down 15 days ago that day it worked but the cleanliness leaves a desire

Pleasantly surprised at how quickly I was served, all served hot

A bit long drive to receive our order while there was that we 21h ...

Products break not indicated, omissions in our order, restaurant not very clean. We prefer to go to Wattrelos even if this one is closer.

For my daughter, essential when we come back from vacation ...

The music is catastrophic (bad rap auto-tune) and rotten the atmosphere maliciously.

Payment at the counter, we walk past you for more than 8min without even cashing me .. They always seem overwhelmed even with 3 customers. Filthy fries, no comments for the rest ...

+ 1 month without capuccino, without warning at the control terminal so we wait in the queue without going elsewhere bravo mac do what sign!

Cardboard cracked wrap. Wrap cold and not tasty. Blah blah blah

25mn waiting at the terminal so I had to download the apl and when I pointed it out to the young lady she replied that it was not possible that she could not see anyone waiting while the girl was going to the road!
1st time I taste the avocado I am very disappointed it is very dry lack of sauce because removing the bread the taste was very good!
Our reaction, Macdo is not what it used to be!

The worst mcdo of my life, at the entrance sign showing compulsory hand disinfection, lol it and or the frost ??? After we ask for a bigmac without cheese it arrives with cheese, we eat the fries which are cold, same for my hamburger. After that I tell myself I take 3 small strawberry milkshake, I wait 20 min at the table nothing I go to home my order has disappeared, and there at the employees there is what the gel dispenser ..... and finally we eat the strawberry milkshakes which are awful or and the strawberry ???? Mcdo to avoid

One of the worst Mac Donald's I could eat. The waiting time is very long (even through the control terminals). The staff has no courtesy. I often order at the drive and I had several errors in my order. There are many products out of stock and these are rarely renewed so the choice is very limited. Let's go to the worst ... The food! The fries cones are still barely filled to 3/4 and the burgers almost cold and sometimes completely dry (they have surely dragged a good time in the fall). In addition, I understand that the burger does not look like the retouched photos of the pub inserts but those of the Mac Do de Leers are made by teammates who wear in boxing gloves so they look like nothing! I confirm what was said in another comment: a big quality control is required because this restaurant is a shame!

Wait 20 minutes after an order where in some places they would deliver in 30sec.

Almost always forgotten when ordering at the drive. Ice machine regularly broken down.

Command esp 50. Paid at 17h36. Served at 5:50 pm Without the fries that come after who is. Tt knowing that no one this afternoon, 1 single order before me, ice cream and drink moreover, a drive not overloaded.
In short, neither fast nor food. I did not wait for Flunch to serve at 6pm. Pity.
I do not expect improvement, knowing the functioning of this type of structure

We often come to this McDonald s but then there, anthology.
We arrive at 5:45 pm, the doors are closed, after reading the 45 signs on the door we finally manage to see that if the doors are closed you have to ring and someone comes to open you. What we do. Once. Twice. Then as the saying goes, never two without three. No one on the horizon.
Out of whom do we see through the glass of the doors? Someone in the kitchen who obviously seemed too busy to come and let us in. Ah yes ! Did I tell you that the restaurant was empty at the time? Yes, way too busy.
We wait, again and again. But no, it seems to be far too difficult a task to come and open a door.
If you don't want to welcome a client, then why stay open? Simply close it will save you wasting time and making us waste our time.

Slow drive passage. order stopped in the middle to take another customer.

At a time of no affluence meal cold fried and sandwich a shame at 10 euros the cold meal it's very expensive j had never known it at 11:30 in a Mcdo this one I will not come back more

nothing is right in this mc donalds, staff, cleanliness, quality, speed, welcome .... everything is really deplorable I live 5 minutes away and frankly never again I would go to wattrelos even if it is further!