Great unbeatable and honest service. Keep it up RC...
Great unbeatable and honest service. Keep it up RC auto. That's the way a true business should operate
Great unbeatable and honest service. Keep it up RC auto. That's the way a true business should operate
Work on my Ford Ranger was done quickly and efficient. Thanks RC Auto
Great service both on the purchasing end and service end. Prices are accurately valued and you can pay with confidence. I was treated with honor, dignity, and respect. I looked for a car at a lot of places before someone personally referred RC Auto. Turns out the majority of their customers are referrals or repeat business. That's always a great sign.
Family has bought cars from here but I've only dealt with their service department. Normally I worry about being over sold on an issue but the two major issues I've had have been expertly diagnosed and cost reduced from initial estimate. Not only that, but both times I came in ready to spend a lot swapping parts and instead of taking my money they talked me out of it because the problem was simpler than I thought it was (common case of automotive WebMD). Can't recommend them enough based on my experience.
Honest, straightforward and reliable. Hard qualities found in this day and age . Imagine, a company that operates with integrity!
Thank you so much for making a repair that was necessary for safety affordable!!!!
Val was wonderful! They took me early, diagnosed the issue and resolved it completely all while I waited a short 75 minutes in their waiting room.
Went in for an oil change. Their service center was fast and efficient! Thanks RC
Great quality and honest auto care. Val, Johnny and John, who I work with most often are awesome! See you at my next oil chanel.
Best car buying experience ever. Roger and his staff are excellent!
I was perusing the review for RC Auto and Craig in particular, for it had been a long time over due, to write my own review that is! Allow me FIRST to respond to Ms. Head - WOW - now that is what I categorize your comments, alas as SAD and hard to believe comments...
My family and I and over a dozen friends now including expats from other countries have used Craig and now Mandy for over 18 years! We bought our first vehicle, a Toyota Rav4 and we STILL have it; then went onto a Nissan Maxima and now we are in possession of a Ford Edge along with a Toyota i'M. NEVER have we had a complaint, on the contrary, Craig and Mandy have given us the ULTIMATE customer service. For our Nissan we were unable to meet up with Craig and so he volunteered to drive the car to us to test it. Then there is the time he helped a young woman starting her career (a very close friend of mine) from Alaska now living in Washington purchase her very first car and she still talks about the incredible positive stress-LESS experience she had with Craig. That was 6 YEARS ago! He was also kind enough to help foreign students whom I had met and were studying in California, because they needed someone to trust to buy their cars cash. He took a great deal of time to help them through the American process of buying a car and even guide them in terms of auto insurance (Thankfully he and his team have licenses to offer their services in CA).
The other favorite story of mine is when I called up Craig to help me help an immigrant family from France, who had of course NO American Credit history, and even with their Green cards they could not get ANY car loan anywhere no matter how significant their deposit was. BUT THEN, there WAS Craig - with a solution, also because he trusted me, he new he could trust this couple, and so, he moved the Earth not only to help them get their first car in the US but most importantly he succeeded rather quickly to find a bank that would secure them their FIRST AMERICAN LOAN...I still remind them how very FORTUNATE they were to have RC AUTO and Craig on their side, because I know all too well how hard it is to buy any such large item with no credit history as a foreigner.
My last favorite story is that I often am asked by strangers in parking lots if I want to sell our beautiful Fire Bronze Edge or the Toyota Rav4 - both are such reliable cars - of course my answer is no, BUT i willingly give out Craig's contact information at RC AUTO ...I have done so, with NO hesitation and continue to do so, for now ver 18 years. Some have asked me if I get some sort of kick back - my answer: YES, absolutely - BEING KIND and HELPING ANOTHER SOUL is my motto and in this case, guiding others in their quest to purchase or even leasing a car via RC AUTO - a trustworthy company along with the ultimate professionals such as Craig and Mandy worth sharing the information. Our long time experience with them has ALWAYS been (for my family and our friends) a simple, easy, non-stressful and even efficient experience - NO surprises, no extra costs...etc. Even their auto maintenance service excels in time and efficiency!
Thank you Craig, Mandy and RC AUTO for making our lives -- in terms of buying, selling and or leasing a car -- as simple as it is for me to cook a feast for 20 on a weekend! :)
Wishing you a safe and productive summer to all at RC AUTO.
SSL
Val is awesome! He always goes over any issues with my car, and lets me know what needs to be done now and what can wait. He explains everything in understandable terms. And his prices are so reasonable! I recommend him to all my family and friends!
I love the quality of attention they give us...they treat us like family. Great place that cares about their customer's. Top notch service! They went above and beyond to help surprise my daughter with a beautiful car!
We purchased two vehicles through RC Auto. It came highly recommended by a friend. Dustin did a great job and made the process easy. We would highly recommend RC Auto and Dustin.
Couldn't be happier with rc auto! Though we had a complicated situation, they went above and beyond to take care of us and try to make it as convenient as possible. I would highly recommend them to anyone.
RC Auto rocks! Great services and customer relations. Always professional and trustworthy.
Every sales or service experience at RC Auto is a joy. Roger and the entire team always are courteous, efficient and make me feel like a VIP! Every vehicle in our household is from RC and I can't imagine shopping for a car in the traditional car dealership. Having the service dept. available post sale is amazing! Dealing with John and his staff is stress free and so affordable! But the peace of mind knowing the quality of care and expertise is priceless!
RC Auto has always been very polite, courteous and cost conscience. Unlike other mechanics and/or dealerships they never have me spend more than what is truly needed.
Best Auto dealer in town, ask for Bob, he will find your dream car! Service Dept is stellar.
Outstanding quality, friendly atmosphere and a great business ethic. From start to finish you are a very happy satisfied customer.
I've been using RC for years and it's always been a great job at a fair price.
Craig and John and Maddie treated me like family and did quick & quality work at a fair price. Thanks!!
Best experience buying a new vehicle! No pressuring, no nonsense! RC Auto brings in any and all vehicles you're interested in buying. Allows you to test drive the vehicles without them riding with you, educates you on each vehicle without bias, assists with financing (only if you want assistance) and handles all the details involved in a purchase. No need to negotiate as they sell at invoice. Can't say enough about the entire experience. Only place we will buy a vehicle in the future!
Fast, affordable service is appreciated. I waited for the car repair and had a quiet place to do work on my laptop.
RC Auto is a great company from buying a car to service they are the best
2 of my 3 cars have been purchased here. It is the best place to buy a car ever! There is no gimmicks or sleazy car salesman tactics. There is no pressure to buy a car you may not want. They will help you find the right car within the price budget in addition to the features you may want for a new car. They are the only place I'd buy a car due to their honesty and strong ethics. Once a customer with them you are a customer for life plus they treat you like family. Plus the best brownies you'll ever have as a bonus perk.
Their service is top shelf. Ive bought over 20 new vehicles over the last 10 years including Mercedes, Ford, Cadillac and Nissan and no one came close.in terms of service. Don't buy a vehicle if the service is terrible. Buy here and you'll get better service then you've ever had elsewhere.
My Dad just bought a new car here. They listened carefully to his needs and found a perfect car at a great value. No wasted time negotiating a price, no hassle, no high pressure sales pitch. They try their best to educate you and help you. I recommend you stop by and check it out.
Val and his employees are amazing! The most delightful to deal with! Exceptional knowledge and trustworthy!!
Awesome. Highly recommend RC Auto. Scott and Dustin were great to work with. Best car buying experience I've ever had.
Awesome genuine and authentic customer service!! Great team that found the specific vehicle we wanted, within our price range and delivered on what they said they would. So thankful for their help and will being going back for my next purchase.
Val and team are awesome in the service department. Always honest, value based, and efficient!!!
RC Auto is the best way to buy or service a vehicle, period! Service is amazing. So glad they provide service as well as sales.
Extremely friendly staff and they do their best to get you in and out so you can handle your day. Brought my vehicle in for an oil Change and tire rotation and I was out of there under 15 minutes. Customer for life!
Always honest and fair, where you should go to buy your next vehicle, no matter how much or little you have to spend.
Correct advise and good suggestions including the pricing. Buying a car has never been so peaceful
Courteous, friendly, and knowledgeable staff and serviceman. Sat in a very clean comfortable waiting area while having my oil changed and tires rotated.
I like coming here as very polite and good price. Always feels like being home
I will FOREVER buy a car and get my car serviced here at RC Auto. I was referred to Bob Ross. I've bought 2 vehicles from him and hands down best experience ever! Very honest and pointed me in the right direction with whatever I need! Thank you Bob Ross and the team at RC auto!!
Purchasing a car through RC Auto has been like no other car buying experience. There was no pressure, no hassle, no problems. Tom looked over my old Tahoe while we were out test driving the Toyota. RC gave me a good price for my trade in and we agreed on a price for the Highlander. Everything was done in a timely manner. No last minute "price adjustments" to the bottom line. Honest and very nice people at RC Auto. I would highly recommend RC Auto to anyone looking to buy a car. I know we will certainly return to RC next time we purchase a vehicle. Thanks Tom Teel and RC Auto.
I used RC Auto to lease a 2018 Honda Civic through Mandy and Craig Rozen. They were both extremely helpful and were able to quickly find the exact car I was looking for. I would highly recommend using RC Auto for your next car purchase or lease!
Excellent! - as always. I drive a long way for Val's (and his staff) services because they are dependable, reasonable, and pleasant to deal with.
Wonderful experience! Car looks great but best of all was the service. Thanks Roger and John!
We have used RC Auto for years. They are always great at communicating the status of your repair/maintenance and helping to find the most economical way of taking excellent care of our vehicle. We trust them and so do many members of our family.
I keep reading raving reviews about RC auto and Roger Camping but my experience was very different. Yes, Roger appears to be very pleasant and is quite eager to share how he came to be such an "honest" car salesman. He "educated" me about leasing,etc. He was quick to advise me that it did not matter which car I purchased as his fee of $893 would not vary. He was also quick to advise me that the $893 was added to the "invoice" price and I should feel free to call/e-mail with any questions I might have. I knew exactly what new Lexus I wanted and would pay cash for it. After our meeting, I e-mailed him to ask him how the invoice price was determined and knowing that auto companies have rebates, did this include this. I never received any response after several e-mails/txt msgs. I then txted and said that since I was close to buying as my present lease was coming due I would need to meet to get a price. Imagine my surprise when 3 days later I received a "dear John" letter advising me that if I were looking for the lowest price in purchasing my new 2018 RX350 FSport, he would have to bow out. He then proceeded to tell me that a Lexus dealership would try to add all these options I did not need and charge for them. I just wanted a price. I could not get a price from him. When I responded with my surprise-again no response.
That was my experience. Very unprofessional. No response to my questions/calls/test msgs except for the one which was a "dear John" letter. I am not sure why he would turn away a cash paying customer. I am a professional (Medical Doctor) and Roger and I spoke how word of mouth was the best advertisement a business could get. The opposite is also true. I cannot recommend Roger or RC auto. He could not even give me the courtesy of a response as to why he "dismissed" me.
RC staff was hospitable and my car was finished very quickly.
Step 1) Go to RC Auto
Step 2) Ask for Trevor Skoro
Step 3) Drive home in the best vehicle for you for the best price available!
First visit. Simple mechanical repair. No charge. Nicest staff.
Roger Camping (RC), the owner, is fabulous. He's especially helpful for first time buyers or lessees. He's very transparent and thorough. Everything is explained in detail with no pressure or typical car salesman tactics which must people dread and become very annoyed by.
Excellent experience. You will never by or lease a car with a dealer after working with RC.
Unbiased about which car or manufacturer you want to buy a car from.
Val at RC Auto is excellent mechanic - always expert advice and superb repair. You cannot find this kind of integrity anywhere else.
After having trouble with dealership I seek out a company that was honest and would listen to my concerns with my car. I have had nothing but great service with RC Auto. They look out for their customers on costs and making sure they are taken care of during the whole process.
RC Auto is the best! Great customer service. Trust them with all of my auto needs.
Ease of making appt. Friendly people. Clean, very comfortable waiting area. Service finished when promised.
Great service, friendly staff, completed job in the time frame given. Highly recommend RC Auto
I love the true emphasis on family at RC Auto. I took my 3 children with me today to get an oil change and anywhere other than RC Auto would have proved to have been a stressful situation. Our experience today was great! Our car was taken back immediately and I then took my kids upstairs to the play room! There are comfy chairs, a tv and lots of toys. We watched a cartoon, played with toys and then the car was done. Amazing! The bathrooms are even stocked with baby wipes and diapers; so thoughtful!
Decided I wanted a truck and was driving off the lot in 45min!! AMAZING operation they have here. Very satisfied
This organization is amazing! Very professional and they don't push you to get unnecessary repairs. You are treated like family from the moment you walk in the door. All employees are knowledgeable and courteous. Would highly recommend to anyone! Keep us the great work you have a customer for life. The prices are incredible as well!!!
I've been using RC Auto to repair maintain both of my vehicles for over a year now, after a trusted friend recommended them to me. Their service is excellent and I always feel like I'm getting an honest assessment of repairs and maintenance needed, at a fair price. I'm even able to get work done while I wait, using their free WiFi. I have not purchased a vehicle through RC but I will definitely give them a chance to help me with that as well, when the time for a new vehicle arrives.
Val and RC Auto offer the very best Automotive service in the valley. We can't say enough good things about them! They go above and beyond every time we use their services...Thank you Val, John and the rest of the RC Auto team! Michelle & John Colaiacovo
The Best Car Buying Experience Ever! Mandy and Craig Rozen brokered a gently used Escalade for us and did an amazing job. Their service and attention to detail was very refreshing. They were efficient and always looked out for us as a customer. As a fellow Broker in Commercial Real Estate I was beyond satisfied with their negotiating capabilities and overall service. Even with a minor hick up in the vehicle, they immediately solved the problem and took care of us. I will only utilize them in the future and most definitely be referring them to everyone I know!
Honesty, Integrity, great price, great service. What else can you ask for?
Awesome company and outstanding customer service!! Everyone should be going to RC Auto!!
RC Auto is the best! They are fair, courteous and reliable. I got three bids for my auto body repair and they were the best one. They could not have been nicer and complet d the work in a timely matter. I will take all my car service needs to them for now on!
Absolutely wonderful people. I loved buying my truck through them. will definitely be buying again from them.
High professionalism, extremely down to earth and friendly. Great clean shop!
Quality, Friendly, Professional.
I have been getting my car serviced here for some time now and I have never been disappointed with the service or prices.
John.
Great service.
Company I work for gets the company vehicle service there . Friendly great service ,nice waiting room, snacks, and drinks.
at RC Auto you really are treated like a family member! Great service, brought the car in for an oil change and I did not see the time go by! We have bought our 3rd car now at RC Auto with the help of Craig and Mandy, and again it has been but an excellent experience! So much so, that we are now I think on our way to referring Craig and Mandy to over more than a dozen friends, work colleagues and so on. THANK YOU for making not only our latest purchase stress free, but also for making the maintenance car service a first class experience!
I recently received an RC Auto vehicle as a gift from my parents. I am beyond thrilled with the immense amounts of detail, time, and love that was invested in ensuring that this vehicle was in tip top shape. Not only am I ecstatic about the way my new vehicle runs, but I am also thrilled by the level of service provided. I strongly recommend RC Auto to anybody who might be searching for a vehicle and to anybody who wants a reliable and knowledgeable team to aid in the process of purchasing that vehicle.
Prompt appointment, excellent customer service, and significant savings compared to Lexus dealer.
RC did a great job. I would and do refer them to anyone.
Outstanding service quality. Friendly staff that puts forth an effort to quickly service their customers vehicles. The service is professional and complete. Would drive miles just to use RC Auto.
RC AUTO has been our preferred place to buy whether it's new, used or a lease. Craig and Mandy Rozen have always taken great care with our family and friends probably more than 30 transactions at this point.
So it is wonderful to have Val and the RC auto service Group to rely on for repairs. It's a group you can trust to take care of your vehicle with the same confidence you place and every transaction at RC Auto.
My car needed some major repairs and RC auto took care of it.
I have been using and trusting Val for many years now and I would not take my car to any other mechanic. I drive many miles to bring my car there, and I would not have it any other way.
RC Auto is the best car service business I have ever used. John and Val as well as the entire staff are so professional and courteous. I will not take my vehicles anywhere else.
Once again, I didn't have to worry about being a female and scammed. So professioal.
Very friendly and courteous. I was only there for a routine service, but they got me in and out in a short period of time and I was on my way to the rest of my day. Thanks.
Great service always, I ve really only had one experience where I ve had to wait a while but it doesn t change the outlook always done well and with haste. Thanks
When the dealership suggested I replace my Catalytic Converter and later my Alternator I was surprised and disappointed at the costs. After RC Auto inspected my car I replaced neither. Thanks for saving me $1,950.00 dollars RC Auto...that s value. You ve earned my relationship and my Trust! Gary F.
Just had my vehicle service at RC Auto. Great experience. Had an appointment. They took the car on time and did the work in the time they said it would take.. In and out the experience was great