Martin Honda Reviews

Had a wonderful experience with Carol! She was never pushy, and was super helpful with any questions we had. I will definitely be back to see her whenever we are in the market for a new Honda

Customer service can be a bit robotic. Careless with oil change. Had a bad leak in my driveway because the bolt wasn t on tight enough.

Nice experience with Ryan. He is extremely patient and understand what we need.

Beth made my experance of buying a car awesome! She went out of her way with follow up care! I definetly recomend seeing Beth for your next car buying experance!

CAR SALES ARE OPEN!!!!!! Via online and over the phone! 9:00am - 5:00pm
*No walk-ins
*No test drives (virtual options available)

If you are a service customer you can physically bring your vehicle to be serviced.

*wear a mask and social distance out of safety and respect.

I bought Honda pilot from Martin Honda and could not have been happier with the customer service. Abby was an excellent sales person to work with. Personable, professional, and efficient. I would highly reccomend buying a car here.

We have purchased our last 3 vehicles from Bruce Blake @ Martin Honda and will continue to do so until we can no longer drive. We went to a Honda dealership in West Chester PA and had the most horribly excruciating experience. Never again!! We no longer live in the area, however we are willing to drive over two hours each way to purchase our cars from Bruce at Martin Honda!

Thank you Aaron and Rob for all your help. We love our "new to us" Honda.

I wouldnt recommend this place to anyone for your everyday car service needs. They dont even understand courtesy business. After all the times I've brought my car in they charge labor for putting in a windshield wiper...now just wonder how much they are charging for other little labor intensive services. Rip off is their name.

The car buying experience doesn't have to be a nightmare. We have purchased 2 vehicles now through Mr. Bob Martin and his sales mgr Al. They have been pleasant, professional, flexible & responsive. We feel it's definitely worth the drive for the nice people, fair negotiations & large selection of vehicles.

A mess all around. Uninterested and unfriendly representatives/service managers, strange parking lot setup, 3 different customer service areas in the service area, etc. It's too bad they are the only Honda dealership nearby.

I purchased a certified pre-owned Honda CRV from their pre-owned lot across the street. Beth was AMAZING! I m pretty sure I had the best experience buying a car ever and it was all due to Beth. It definitely helped that they had my dream car on lot, but even through such an intimidating process, Beth made sure I was comfortable at all times. If you re looking for pre-owned vehicles GO TO BETH!

My husband and I just purchased a 2015 Civic and 2015 CR-V from Martin Honda. We worked with Ed McDowell, and he was great from the start. I originally called with some questions, and Ed was extremely patient and informative. The whole team at Martin Honda made the car buying process painless and really worked with us to keep us as close to our budget as possible.

We ended up staying at the dealership until almost 11pm, and at no point did we feel rushed. Ed even waiting for us to finish with all of the paperwork and spent time with both of us to explain the computer systems and sync our phones.

We were extremely happy with the level of customer service, and look forward to working with Martin Honda for routine maintenance, service, and our next vehicle purchases down the road!

We landed at Martin Honda due to unexpected car trouble on 95-South during our trek from South Jersey to Alexandria, VA. Fortunately, Kyle's assistance with getting my car repaired and safe to drive again made a bad situation much easier to swallow. He was professional, courteous, and made every effort to keep me in loop on the status of the repair. He even went above and beyond in helping to work with my insurance company regarding coverage and faster timelines. The cherry on top was his willingness to help provide complimentary transportation once I was able to get back to the Newark area, saving myself and my mom a lot of travel and headache. If it weren't for Kyle's exceptional customer service and knowledge, this unexpected situation could have been much, much worse. Can't thank them enough!

Melvin Aiken was a wonderful host. Calm, patient and knowledgeable making the whole process painless. Please consider him when buying your next used car.

My boyfriend has been in the market for a new car and on a whim we decided to go look. We were greeted immediately by Ken. Ken, what a guy. This man made the car buying experience so stress free and even fun! immediately had us go for a test drive, gave us the fairest price he could and was transparent every step of the way. He even went the extra mile to call his personal insurance agent to see if he could help my boyfriend in getting a lower insurance rate (very high for young male drivers) and was patient with us while we debated what to do. Ken kept saying that honesty is what made him successful professionally but it's obvious that he operates ethically in all facets of life. To us, especially when buying a car, that speaks volumes. Thank you so much Ken, Jordan loves his car and we will remember you for many years to come!

I had a great experience when buying my first car! I worked with David who was very helpful and knowledgeable. I always recommend anyone who is looking for a new car to visit Martin!!

The salesperson!!!! Tommy Brooking was fantastic! He found me the car I wanted and got me a great deal and did it super fast! Best car salesperson ever!

Bob Martin is a true professional, I appreciates his attention to details, his knowledge not only of the vehicle of choice but the benefits of GAP Insurance.....a MUST HAVE...This is our 5 times buying cars with Bob at Martin Dealership.

Visited Martin Honda recently and met with Tushar Shah who was very helpful and informative. Would definitely recommend him.

Update: leaving this at 1 star since they will not stop giving me unsolicited automated phone calls.

Original review: This is the first Honda dealership where I did not get the feeling that the service department was trying to screw me. Keep it up!

My Lady purchased a 2012 Honda fit from this place & was told after a negotiation for the vehicle to bring it back for a detail & REIMBURSEMENT of ga$ because it was literally on E. My "Lady" brought the car back on her lunch break Friday 12/13/19 only to be lied to about the car being WAXED in the rain . SERIOUSLY.. Smhl. Came back today 12/14/19 & was told to come back on Tuesday.. AGAIN. We'll see on this Tuesday if they'll do what they said they were. Ladies, if you're coming to buy a vehicle from this dealership be aware or bring a man with you because they will try to short-cut/cut-corners their way out of the job they chose to do.

To be continued..

Went here to deal with a recall. Was very slow registering because the computers were freezing up, but the guys were very apologetic. Apparently with service we had the option of a complimentary car wash. This is a review to warn others that they will leave your car dirtier and with more water marks than the last rain storm.

I would highly recommend Martin Honda to every car buyer! In the 45 years I have been buying cars, this was the absolute best experience I had. My salesperson, Shari Godwin, was professional and personal. She truly was incredible and I left with a new Honda CRV!

My husband and I have started looking at cars, as I try to convince him to trade his in. Gene Tull was the sale's person, he was able to answer all our questions and was not pushy like some sales people can be! We definitely enjoyed our experience and if I convince my husband to trade in his car we will be back!

Carl Mack found us a great used car which exceeded our expectations! The sales process was straightforward and we quickly arrived at a fair price. I've purchased from Martin Honda in the past, and I won't hesitate to consider them for my future needs.

Karl Mack ROCKS!! I have bought my past two vehicles from him and he's always a pleasure to work with. He keeps you smiling and makes the buying process enjoyable. Thanks Karl!

Over the past few years we have leased 3 vehicles from Martin Honda. Every time we have worked with Mr. Edward Mc Dowell. He's been very helpful, friendly and always helped us to get a good deal. Thanks Ed.

Had a GREAT experience purchasing my vehicle from Bernell Mitchell in the Martin Pre-Owned Building. I had some trouble with my vehicle and called him the morning after and he was able to find me a vehicle that I liked and get me in the vehicle all in the same afternoon. I traded in the problem vehicle and got a Pontiac G8. Definitely would recommend Bernell and Martin Dealerships to friends and family.

Purchased a brand new Civic at Martin Honda July 2018 and have had it serviced regularly, according to Honda's Maintenance Schedule, at Martin Honda ever since.

On Saturday 6/27/20 the car would not start, left me stranded and I had to get a ride home. The car is less than two years old.

Called Sunday and talked with reservationist Arianna, told her the car broke down and asked about having it towed to Martin to be repaired. Arianna told me there were no service appointments available until Wednesday.

When I explained how I felt that the car I bought at Martin and had regularly serviced at Martin had left me stranded and now Martin was telling me they couldn't do anything for 4 days Arianna said she would send a message to the service manager Ivan Loi to see what could be done. Ivan Loi, nor anybody at Martin, has ever contacted me.

I had the car towed to another garage and where they told me the battery died. The battery didn't last two years.

Dave Mckee at Martin Honda is an awesome salesperson. He treated me better than I expected, he didn t try and rush a sale; he was patient and gave me his undivided attention. He made sure I was a happy pleased customer when I left. I love my Mazda CX-7. I will also be referring Dave to family and friends. Thanks you Dave Mckee for treating me like a person and not a sale.

I had a great experience with Aaron - he was calm, patient, and knowledgeable. I would highly recommended Aaron Herzka at Martin Honda and I will definitely send my family to him the next time they need a car.

Wonderful experience. It was a pleasure working with Ed McDowell. He made the whole process stress free!

This was our first and last time using this dealership. Just go for one service visit and you will understand why, their customer service skills are horrible. We made an appointment ahead of time to drop off the truck for service and the dealership called the next morning and did not have my husbands appointment. The estimated cost turned out to be significantly lower than the total cost due to a misquote. Also, the service manager must be an idiot. He called the house to discuss the approval for the work being done and didn't ask to speak to the truck's owner?? I asked the manager if he needed to discuss the issue with my husband who owns the truck and he said it does not matter!! It seemed like he was in a rush to just get whomever he could find to approve the repair, not caring if he spoke to the owner or not. He didn't even ask who he was speaking with. Very disappointing first time experience, recommend going somewhere else even though you might have to drive out of your way.

Ken Kazarian is AWESOME! He is friendly, outgoing and honest. I have been a customer for over 15 years. I highly recommend him!!!

It was an incredible experience, I received my car as expected and it was a smooth application for the financing. This is my second car I bought however my first Honda and previous dealer treated me not as good as this.

Martin Honda is one of the best dealers I ve been to. Ed, the salesman made sure my husband and I were very happy. He went above and beyond for my husband to get what he was looking for. Unfortunately I don t remember the name of the guy who we signed the papers with at the end. He was amazing! He called my husband two days later because he found him a better deal. I don t think anyone would do that for anybody. Thank you Martin Honda. My next car will be from there.

Update: Ron was the one to help us at the end. Thank you for everything you ve done. Very professional and friendly... thank you once again :)

The experience in buying my Honda Accord was awesome. Bernell and team treating me as a special guest. My car is perfect for me the experience was so great that my mom bought a car the following week! This team is awesome! They will get you in the car of your dreams and get you financed! Thank you Bernell and Al for taking care of me and getting me in the car of my dreams!

My experience at Martin Honda with Bernell Mitchell was great! He made sure I was happy with the car that I was approved for. I had so much going on at the time due to a car accident and was worried for days about getting a new vehicle. Bernell reassured me that I will be okay and he will see that I will drive off in a car. He was very kind, professional, and excellent customer service skills. If your looking for a dealership go to Martin Honda and ask for Bernell!

Staff, particularly Bruce , are awesome to work with!

I recently bought a car from Martin Dealership and my salesperson Curtis Hudson was the best ever!!! He made the process so easy!! I was in shock at the ease of the experience as you know buying a car can be trying. Thank you Curtis and Martin.

I am writing to tell you about the fantastic service I received from Robert Smith at Martin Honda Collision Center in Newark DE.

About 3 years ago I was rear-ended and I took my Honda Fit into Martin Honda to have repairs done to the back end, including the rear hatch door. A few months after the repairs were completed I had trouble opening the door -- the lock wouldn't work and I couldn't get into the car using that door. Robert had the service technician take another look, and they figured out the problem and fixed it.

This happened again about 6-8 months later, and then two more times. Each time Robert got my car right into service, fixed the problem and had me out again within an hour.

This happened again this summer, and I was unable to use my rear door for almost 3 months because I was unable to bring my car in during the hours Martin Honda is open. This time Robert got the door fixed, and also ordered a replacement latch. The part was received in 2 days, and it took less than an hour to replace.

Robert has always treated me with courtesy, and given me prompt service. He has never charged me again to look at this problem, even though it's been several years. I appreciate his dedication to doing his job well and taking care of his customers! I've been so grateful that he is has been working at Honda all this time and knows me, and this ongoing problem. I hate to think what would have happened if I had to explain all this to someone new and how expensive it might have been to fix this problem if the service manager didn't know the history and wasn't willing to work with me.

However, Robert might be the best thing about Martin Honda Collision. I tried calling the number that shows up on their website to get his supervisors name so I could send this as an email and it's the wrong phone number. Then I did the online chat and the person I was chatting with gave me a name and email of Robert's boss -- but it was someone who owns a dealership in NJ and has never heard of Robert. She also promised that someone would be in touch with me directly -- and never heard from anyone.

Anyway if you have a reason to use this place make sure you deal only with Robert Smith!

Very helpful and courteous! They always let me know what work was being performed on my car

Martin Honda Parts department cut a key that destroyed my ignition lock cylinder on my Prelude and the dealership will not work with me to resolve this issue. I've owned 5 Civics, 2 Preludes and 1 Accord and have never been treated so poorly by a Honda dealership.

Beth Bickford @ Martin Pre Owned is extremely helpful! She was patient and allowed me to find the car that I was truly going to be happy with! My 2005 Honda Accord EX was totaled from someone running into back of my Betsy, Betty Boop and Beth help to upgrade Betsy, Betty Boop! She also responded to all my follow up emails afterwards until I finally did not have any more questions. So, I m thankful and grateful and it s my pleasure to give her a 5-Star rating! And, if you re in the market for a car, go see Ms. Beth Bickford @ Martin Pre Owned!
Blessings and Love!

My son just bought the 10th or 11th Honda (we ve lost count!) our family has purchased from Carol Heyse and Martin Honda. Everything about Martin is 5 STAR and the process is painless and easy. John who assisted with insurance transfer was also particularly helpful. We ve sent countless friends and family to Carol and Martin and everyone leaves happy!

I recently purchased a vehicle from Martin Honda in Newark. I usually dread car shopping for its such a long, most times, exhausting process. However, I had the privilege of dealing with Mr. Bernell Mitchell and it was such a short and sweet process. I reached out to Bernell thru an advertisement of his. I made him aware of how stressed out I had been with my prev vehicle and how I wanted to definitely get into something else, but feared it wouldn't be so simple just due to my current situation. Bernell told me to come on in. We arranged a time for the next day. I went at the scheduled time in which Bernell was present and avail as he promised he would be. Told him my situation along and he assured me not to worry. That very same day, after NOT having sat in a car dealership all day, I left in my new ride. It wasn't just any old ride either. It was very satisfactory to what I was looking for. Actually exceeded my epectations. After that day I needed a few things as far as additional info, paperwork printed, as well as for him to be on call for things such as "how to work this and how to function that." Bernell was there every step of the way. He definitely was genuine in making me feel like a valued customer. In the future I will only purchase cars from Mr Mitchell. He was great!!! I appreciate the experience daily. I tell all my friends and family looking to purchase a vehicle to go see Bernell! Mr. Mitchell is definitely an asset to Martin Honda Dealership.

Mr. Jose Lasalle was very patient and helpful in helping my husband finding a vehicle he wanted. I highly recommend Jose Lasalle . When you go to Martin choose Jose. He is the best !!! Thanks Mr.Jose for your hard work and dedication to your clients...

Go see Nate Milton at Martin Honda, he recently helped me purchase a Honda Odyssey and made it an enjoyable experience. If you want a sales person who is super down to earth, knowledgeable, and willing to work for you choose Nate. Thanks for all your help.

Nathaniel Milton was my sales person, I had a lease vehicle and it was time to give my car back or keep it and I was not sure what I wanted to do. Mr. Milton was very patient and helpful in my decision making. I highly recommend Nathaniel Milton. When you go to Martin choose Milton!!!

I was interested in comparing the Honda Accord EX-L V6 to a Mercedes C300 that I was considering.. I test drove the car with sales associate Ryan Snyder, and he did an exceptional job going through the sales process. He tried to do whatever it took to give me the best deal for my needs, at the end of the day, there wasn't a synergy with the cars there, and it was a no hassle 5 star buying experience that I can 100% recommend to anyone.

Superb Customer Service! This is the only car dealership that my family and I trust to get a great vehicle! We worked with Mike Alderige and he did not pressure us into buying a vehicle and actually listened to what we wanted in a car! He was able to get my mom the perfect car for her and thoroughly explained everything so we understood all that was included in the car! English isn t my mother s first language but Mike explained everything in a way that we both understood! Honestly everyone at Martin Honda is so friendly and genuinely nice! We went to different car dealerships in the Newark and New Castle area and they were the most professional and nicest people! So far we ve bought 3 cars from them and we plan on going to only them in the future! Even if you re just looking around for a car stop by Martin Honda they have a great selection and they will treat you like family! I honestly could go on and on about how friendly everyone in the drealership was and how they offered us a seat and asked us if we wanted anything to drink which isn so common in this area! They checked in on us and even had a couple of great conversations! The reason why Martin Honda has been opened for so long is because they treat people like people and make sure that you leave satisfied!

Recently I was at Martin Honda to aid my elderly parents with a new car. Mark Tribuani did an AMAZING job in walking them through the process. They were so happy with his professionalism and all around knowledge! I highly recommend Mark because he also sold me my Honda (which I LOVE). He gave me great service, explained everything, and generally took an enormous amount of time to make sure I was happy. I could not say enough about him (and my parents as well-who do not know how to do a google review). Thanks, Mark and Martin Honda for having the best employee and service!!!

I just purchased a new Clarity from Aaron. His product knowledge and professionalism made the entire transaction extremely pleasant. Thank you!

I have visited Martin Honda two weeks back to inquire about Honda Pilot. Myra Lopez walked me through inventory and informed in about all its feature. She is well informed about car features..

Carroll, Doug and Larry were an absolute pleasure to work with! They made our car buying experience the best one yet! Even stayed late to get our deal done! Couldn't be happier with our purchase.

Car buying has never been more simple and straightforward than my experience at Martin Honda. Nate helped me find exactly what I was looking for. Everyone in the dealership was pleasant. Martin Honda is all about customer satisfaction!

We had a great experience! Everyone was friendly and extremely helpful. Julie was awesome and successfully got us the minivan we wanted! I will definitely recommend them to others.

Mr. Martin is a wonderful individual that exceeds past any salesman expectations that I had or experienced. He s a wonderful, joyful, and charismatic person. He s has youthful spirit and treats everyone with the upmost respect. I was just coming to assist my girlfriend with choosing her new car, but he treated me as if I was the one coming in for services. I had a joyful and wonderful experience while visiting there location multiple times.

Best car buying experience I've ever had! Highly recommend Brett Smith. He helped me find the exact car that fit my needs and is also fun to drive. Really nice and honest guy too. Martin Honda is definitely the best dealership around. I'll be returning some day for my next car purchase

We went to Martin Honda in Newark, DE and had a great experience buying our new 2018 CRV. The whole staff was pleasant and the owner Phil came down to say hello. The service department at this dealership is great also.

Tracy at Martin Honda is a kind and caring salesman. He took the time to listen to the things that were important to me to help me find the vehicle I wanted. Ironically they did not have this car on the lot. He found me one and the dealership was unable to acquire it on their lot. The package that was agreed upon was a fair deal, trade in and rate. I would recommend anyone who hates this process and is interested in any of their cars to look him up. He is knowledgable, and fair.

Jose at Matin Honda got me a great deal on a vehicle. He made it simple and easy while never pushing me into any decision. Pleasure working with him!

I have been to Martin Honda to buy 4 cars and I bought 3 of them with the assistance of Karl Mack. I would've bought all 4 with him if he had been available. There is no other car salesman I would ever want to deal with. He is the most courtesy and knowledgeable salesperson I have ever met. He makes sure that I always get the car I desire. He has always stayed in touch with me since 2008 and even help my family members and friends. I love all the experiences I've ever had with Martin Honda and I would refer anyone to stop in and get a great car. I know I will shop nowhere else other than Martin Honda for a car all thanks to Karl Mack.

Bruce Blake was amazing as always! Thank you for your time. We will be back for our 3rd car

Have only bought cars through Jose LaSalle and will always buy from him. Great and caring person keeping the customer s needs in mind first to get what works for the budget you have in mind. If you need new or used he is your guy!

I had been hesitant about buying a car from Martin because of previous poor experiences with their service department, but I went to Martin to test drive the CRV EX. Kris greeted me at the door and was most helpful in explaining the car to me as we took the drive. He understood that I would not make a firm decision on that day, and if I did decide, I could not take possession for a few days. When I did go back to purchase the car, Kris took time again to explain all the bells and whistles and hook up my phone & IPod for this senior citizen. He made this buying experience very pleasant.

I had Myra as my sales rep she was very helpful and made the buying experience so nice and easy. Would highly recommend.

I had a pleasant experience at Martin. The salesperson, Mr. Bob Martin, was knowledgeable, friendly, and walked me through my options. I initially rated my visit 4 stars but have updated it to 5 after a follow up visit.

I received the best deal on my new vehicle purchase that I felt possible. David Eno was great throughout my purchase process. I went to the dealer knowing what vehicle I wanted and I received a fair price for this purchase and a fair price for my vehicle that I was trading in. The car was ready when promised and ready to go. I could not be more pleased with my dealings with Martin Honda. I have already referred family members that intend to go there when they are ready to purchase a new car. They loved my Pilot. Excellent staff. I am very happy with my new Honda Pilot! Keep up the good work!!

Chris burnett was one of the most patient sales people we have had the occasion to work with in years. We spent 4 hours w him and Chris even offered us a beverage several times. Then Mr burnett called after delivery to make sure we did not have any questions w our new purchase. What a breath of fresh air.

We had a most enjoyable time buying a vehicle, Karl Mack was very helpful in helping
us pick out the right vehicle for our needs and I would recommend him and Martin Honda to my friends. I gave him 5 stars, he earned them. Thank you very much.

Honda makes a great car and the dealership people were nice and knowledgeable. I appreciated that despite the curveball that occurred when I bought he car, they made things right. That says a lot about the integrity of these people and I would use them again.

Martin Honda is the best.I was undecided in the car I wanted when I started my search.I met Shari and she had patience and made my shopping stress free.I brought a 2017 Honda Accord top of the line,and I love it.Thank You
Shari.My family is very pleased. Thank You
Martin Honda.

I was very pleased with the service I received from Dave McKee when I went to purchase my 2012 Honda Accord. He came out to greet me and I found him to be most helpful, knowledgeable and courteous. I love my car and Dave made the buying process easy. He helped me through every step of the way explaining all the details. He even made arrangements for me to return my rental came down the street so I could drive my new car home.

I bought a used car last year. Still need some helps since then. My sales rep Ken Kazarian always there to help. Will highly recommend Ken and Martin Honda! Thanks Ken for your excellent service!

Excellent service. My sales rep was Tracy Thompson. Both him and the team worked very hard to get me approved. Because of that fact that I have newer credit it was a little hard to find a bank to finance me but that didn't stop the people at Martin from pushing for it. Very satisfied with everything would definitely recommend!! Great job guys THANK YOU!!

My experience with Martin Honda has always been great. My sales person for years has been the same person KEN KAZARIAN he is a top of the line person. He has made many sales to my family as well as my self. I love the way he handle business, he works with you to satisfy your need and support your decision. Ken is the person I go looking for. Thanks to him my family is very happy with his service. One other thing, I send my friends to him and they love him as well. It all about how you work with your customers. THANKS MR KEN KAZARIAN FOR THE LOVE YOU SHOWED MY FAMILY. WE APPRECIATE YOUR KINDNESS.

Nice people.I fix my car there over there longtime no problem

Drove up from Virginia to purchase a particular car that was the only one of it's kind in a 250 mile radius, so we couldn't afford any games or surprises. We ended up working with Bernell, who provided an excellent experience from start to finish. Martin Honda went above and beyond to provide the best car buying experience possible. Great car, great price, easy process. Couldn't ask for anything more

My experience with Martin Honda of Newark had to be the most enjoying and satisfying trip to a dealership in all my days. Bob Martin (Salesmen) guided me through a non-pressured deal, helped me, advised me and kept my mind at ease. I have been to a number of dealerships in my years but none as good as Martin Honda. If all the sales personal at Martin Honda are as professional and helpful as Bob Martin, than your dealership is number one in the nation. I will recommend your dealership to all I know.

Norris S. Crampton Jr.

My car salesman, Brett Smith, helped me find the perfect ride. I first went to a different car dealership and had my chosen car sold after I bought car insurance for it. Brett guaranteed that wouldn't happen here and was very helpful answering any questions I had about payments (and other first time car buying inquires). The car buying process was made very simple and done quickly. I've had my new car for a month and I'm grateful it all worked out in the end. I will definitely refer Martin Honda and Brett Smith to anyone in search of a reliable car.

Brett Smith at Martin Honda deserves a raise. He was patient and gave me everything I needed to purchase my new 2011 Honda Accord on 06/13/15. Thank you Brett for working with me and making sure I left happy with NO HASSLE...

This is the 2nd car I purchased from Mark Tribuani at Martin. Just like last time, super pleasant and quick process. Will continue to shop here

We have purchased 2 cars from Martin Honda and stopped by once when in the market for another car. Brett Smith was our sales person when we made our first purchase and was fantastic. I very much disliked car shopping, but Brett was perfect - helpful, informative, patient and not overly pushy. It was my daughter's first car to call her own and we couldn't have been more pleased. Her Honda Civic was a great car for her.

When it was time to replace the family Accord, we went back to Martin Honda and immediately asked for Brett. Once again, a professional and extremely smooth purchase. We wiill be back to see Brett again in the future!

Alex Kolb hooked Me up with me new Honda! Very professional experience and not pushy, as most salesmen are. 10/10 experience with Alex

I originally came into the dealership with the simple intent of learning more about the new Honda Accord from a technology standpoint as I haven't owned a newer car in nearly a decade. Ed McDowell was the one who assisted me, even though I was clear that my intent was not to buy at the time, he really took it slow and answered all of my questions and did it in such a way that you would hope, he was excited about each piece of technology which in turn makes me excited about it. We parted, I thanked him and he gave me his card.

Two months later I found myself right back in his office asking for him and he provided the same experience all over again. He has a very laid back demeanor and is not overly aggressive, which I think is to be desired in a salesman, because you feel like you have the time to make up your own mind. Ed is an extremely knowledgeable and gifted salesman, the questions I had he answered, the ones he didn't know he found the answers. He made the process seamless and simple for me, which I truly do appreciate because it shows he respects my time not just his own.

He even humored me and took a picture with me and my new car, thanks again Ed.

This wasn't my first experience buying a car but it was certainly my best, and I'd definitely look to buy from Ed again in the future!

- Tim Davis

Worst Honda experience I've ever gone through. My car happened to break down midway to DC, and brought it to Martin Honda to get the alternator fixed. We told them we were in a rush, and it was very important we kept going. I even called in before to set up an appointment, but when I got there, they didn't hear of any appointment and even gave us the cold shoulder. They ended up charging us quite an outrageous price for the alternator and said we needed a new battery. However, they said that they didn't have the parts in stock, and we ended up renting a car to get to DC. Also, it wasn't finished until two days later, and we said we were in a rush. Best thing out of all of this is, my car isn't starting. So the original problem wasn't fixed.

Long story short, overpriced, rude, and didn't solve our problems.